Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10636930September 17, 2014
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT INDICATED THAT THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO VARIOUS INDEPENDENT MECHANICS WHO WERE NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR THE RECALL REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10636950September 17, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
WHEN TAKING OFF FROM A STOP, THE CAR JERKED INSTEAD OF TAKING OFF SMOOTHLY. THIS SEEMED TO HAPPEN AT LOW SPEEDS WHEN CAR IS SHIFTING FROM ONE GEAR TO ANOTHER EVEN THOUGH IT HAS AN AUTOMATIC TRANSMISSION. THE SAFETY RISK HERE IS THAT ACCELERATION IS NOT EFFECTED AND A CAR COULD POTENTIALLY HIT YOU FROM BEHIND ESPECIALLY AT A STOP SIGN/LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10636954September 17, 2014
ELECTRICAL SYSTEM
CAR WILL NOT START. NEED TO WAIT 10 MINUTES TO ATTEMPT START AGAIN. FAILURE IS LIKELY DUE TO FAULTY ANTI-THEFT SECURITY SYSTEM THAT READS THE IGNITION KEY INCORRECTLY BUT NOT SURE. SAFETY ISSUE IS 10 MINUTES IN THE HOT TEXAS SUMMER CAN MEAN INSTANT DEHYDRATION TO AN INFANT. I AM THE FATHER OF AN INFANT! SOME OTHER CHEVY MODEL OF THE SAME YEAR (2005) HAVE HAD THE IGNITION LOCK SWITCH REPLACED AND I BELIEVE THE SAME SHOULD BE DONE WITH THE 2005 CHEVY IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637006September 17, 2014
SERVICE BRAKES
I JUST HAD GOT MY NEW CAR THAT DAY. I WAS ON MY WAY HOME AND I WAS APPROACHING A STOP SIGN AND I TRIED BREAKING ABD I COULD NOT STOP SO I HAD TO GO ON TO THE CURB WHICH I SIDED WITH A TREE TO AVOID HITTING ANOTHER CAR IN FRONT OF ME OR KIDS RIDINGH IN STREET. I TOOK IT IN TO GET LOOKED AT AND THEY SAID THEY DIDN'T SEE ANYTHING WRONG WITH BREAKING. SO I KEPT DRIVING AFTER THAT AND IT IS STILL DOING SO I TOOK IT IN AGAIN AND THEY SAID THE SAME THING AGAIN WHICH IS MAKING REALLY UPSET BECAUSE I AM SCARED OF HURTING SOMEONE OR MYSELF AND KIDS WHEN IT DOES THAT. I AM SPENDING ALOT OF MONEY ON MY NEW CAR AND IM NOT HAPPY WITH IT. I CANT KEPT RUNNING INTO THINGS TO AVOID HITTING SOMEONE OR THING WHEN IT DOES NOT STOP. I HAVE CALLED THE DEALERSHIP AND LEFT MESSAGES FOR SERVICE MANGER WHICH HE HAS NOT RESPONDED BACK. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10637017September 17, 2014
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT ALTHOUGH THE VEHICLE HAS NEVER BEEN INVOLVED IN A CRASH THE AIR BAGS HAD TO BE REPLACED A TOTAL OF ELEVEN TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637038September 17, 2014
ELECTRICAL SYSTEM
I RECEIVED A SAFETY RECALL FROM GM IN AUGUST OF 2014 FOR MY IGNITION ON A RECALL THAT HAD BEEN OUT SINCE JULY. THEY ARE GOING TO FIX THE VEHICLE BUT THE PARTS ARE NOT AVAILABLE. THIS IS NOW THE MIDDLE OF SEPTEMBER THE PARTS STILL ARE NOT IN AND IT WILL PROBABLY BE THE FIRST PART OF OCTOBER BEFORE THEY ARRIVE ACCORDING TO GM. HOW CAN YOU RECALL A CAR FOR A SAFETY ISSUE AND NOT HAVE THE PARTS TO REPAIR THE CAR? APPARENTLY THIS IS A SERIOUS ISSUE OR MY NOTICE WOULD NOT SAY THE KEY RING IS CARRYING ADDS WEIGHT AND THE VEHICLE GOES OFF ROAD OR EXPERIENCES SOME JARRING EVENT, IT MAY UNINTENTIONALLY MOVE THE KEY AWAY FROM THE "RUN" POSITION. IF THIS OCCURS, ENGINE POWER, POWER STEERING AND POWER BRAKING WILL BE AFFECTED, INCREASING THE RISK OF A CRASH. IF THE IGNITION SWITCH IS NOT IN THE RUN POSITION, THE AIR BAGS MAY NOT DEPLOY IF THE VEHICLE IS INVOLVED IN A CRASH, INCREASING THE RISK OF INJURY OR FATALITY. GM IS ALREADY HAD NUMEROUS PROBLEMS AND THIS IS ONLY INCREASING THE RISK OF MORE. WHAT CAN BE DONE ABOUT THIS ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637029September 17, 2014
ENGINE
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT 10 MPH ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE ENGINE LOSS POWER WITHOUT WARNING IN THE MIDDLE OF THE INTERSECTION AND ANOTHER VEHICLE CRASHED INTO THE VEHICLE. THE DRIVER OF THE OPPOSE VEHICLE SUSTAINED SHOULDER INJURIES. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10637144September 17, 2014
ELECTRICAL SYSTEM
MY CAR HAS HAD A PROBLEM WITH PERIODIC NOT STARTING, THIS HAS BEEN GOING ON FOR YEARS OFF AND ON. THE OTHER DAY WAS WHEN I FINALLY REALIZED MY CAR HAD PUT ME IN A DANGEROUS SITUATION. I WENT TO THE STORE LATE RIGHT BEFORE IT WAS ABOUT TO CLOSE. WENT AND MADE MY PURCHASE. WHEN I CAME OUT MY CAR WOULD NOT START. I HAVE BEEN READING ABOUT A PASSLOCK ISSUE ON CERTAIN GM MODELS AND MINE FALLS WITHIN THE MAKE AND YEAR OF VEHICLE WITH THIS ISSUE. THERE WERE A GROUP OF MEN WHOM KEPT LINGERING AROUND THE STORE AFTER IT HAD CLOSED, AND HERE I AM A FEMALE ALONE STRANDED DUE TO A VEHICLE THAT WOULDN'T START. BECAUSE OF A PASSLOCK DEFECT. THANK GOODNESS THE POLICE CAME BY WONDERING WHY THERE WAS A CAR IN THE PARKING LOT OF A CLOSED STORE. HE SAT AND WAITING FOR MY CAR TO RESET SO THAT IT WOULD START. I GUESS IT IS GONNA TAKE SOMEONE TO LOSE THEIR LIFE OR BE SEVERELY INJURED FOR GM TO FEEL THEY NEED TO FIX THIS. I DON'T THINK ANYONE SHOULD HAVE TO SPEND THEIR OWN MONEY ON A ISSUE THAT GM IS FULLY AWARE EXISTS. SOMEONE MAY NOT BE SO LUCKY NEXT TIME BEING STRANDED AND HAVING THEIR CAR NOT START. DEATH WONT WAIT 10 MINUTES FOR A RESET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633473September 16, 2014
STEERING, AIR BAGS, EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM
IGNITION FAILURE CAUSED TO LOSE CONTROL OF VEHICLE AND RUN INTO STUMP CAUSING $3350.00 OF DAMAGE TO VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10633475September 16, 2014
EXTERIOR LIGHTING
WE WERE DRIVING ON A RURAL BLACKTOP AFTER DARK AND THE HEADLIGHTS WENT OUT. THEY WOULD COME BACK ON FOR A MOMENT THAN GO BACK OUT. WE DROVE MOST OF THE 20+ MILES HOME WITH JUST THE FLASHERS ON. WE HAD THE SWITCH REPLACED AND THOUGHT THAT TOOK CARE OF THE PROBLEM BUT HERE IN THE LAST MONTH (AUGUST 2014) IT HAS STARTED TO DO THE SAME THING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633539September 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT WAS IN DISAGREEMENT WITH THE REMEDY LISTED IN THE RECALL NOTICE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633548September 16, 2014
WHEELS, TIRES
PREMATURE WEAR ON REAR TIRES, LESS THEN A YEAR OLD AND RUINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633552September 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633583September 16, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS
I WAS DRIVING ON MAIN STREET IN RIO VISTA AND MY VEHICLE JUST SIMPLE SHUT OFF. THE CAR ROLLED AND HIT A PLANTER IN FRONT OF THE STORE AS I TRIED STEERING IT OUT OF THE STREET. WHEN I TRIED TO START IT AGAIN, THE IGNITION SWITCH WOULD NOT OPERATE. I CALLED THE AMICA ROADSIDE ASSISTANCE AND WAS TOWED TO ABEL CHEVROLET. THEY INFORMED ME THAT THIS PROBLEM WAS TYPICAL TO THIS YEAR VEHICLE AND THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THEY REPLACED IT AT A COST OF APPROXIMATELY $509.11 SINCE MY IGNITION HAS ALREADY BEEN REPLACED, DO I NEED TO TAKE IT BACK IN? ALSO WILL I BE COMPENSATED FOR THE COST OF THE REPLACEMENT? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10633584September 16, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY RELEASED FROM THE IGNITION SWITCH INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633610September 16, 2014
SUSPENSION, STRUCTURE:BODY, ELECTRICAL SYSTEM
HAD VEHICLE REPAIRED AT FOWLER CHEVROLET IN TULSA OKLAHOMA AND VERY CONCERNED THAT VEHICLE SHOULD HAVE BEEN A TOTAL LOSS. VEHICLE TAKEN IN 2ND TIME FOR REWORK. WE HAVE SOME PICTURES AND VIDEO. BODY SHOP MANAGER WAS TERMINATED. WE NEED ASSISTANCE. VERY CONCERNED ABOUT SAFETY ISSUES ON VEHICLE AT HIGHWAY SPEEDS. UNSURE WHERE TO TURN. SEVERAL PEOPLE WITH CHEVROLET INVOLVED TO COVER FOR DEALER. THE DEALER INFORMED THE CONSUMER TO REMOVE ALL THE KEYS FROM THE KEY RING. UPDATED 12/17/14...UPDATED 06/16/15 *BF UPDATED 08/28/2017*CT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10633611September 16, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEEDOMETER DISPLAYED THAT THE VEHICLE WAS TRAVELING 90 MPH, WHICH THEN INCREASED TO 110 MPH. IN ADDITION, THE RPM GAUGE FAILED TO PROVIDE ACCURATE READING LEVELS WHILE THE VEHICLE WAS PARKED. THE FAILURES OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633612September 16, 2014
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE SENSOR AND THE FUEL FILTER, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633629September 16, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633658September 16, 2014
AIR BAGS, ELECTRICAL SYSTEM
THE GAUGES ON THE DASHBOARD FAIL DURING DRIVING. THE PASSENGER AIRBAGS TURN ON AND OFF DURING DRIVING. THE TIRE PRESSURE MONITORING AND FUEL GAUGE WARNING COMES ON DURING DRIVING EVEN THOUGH FUEL AND AIR ARE FINE. SOMETIMES AT 0MPH THE GAUGE WILL BE STUCK AT PRIOR SPEED. GAUGES FAIL WHEN PASSENGER AIRBAG TURNS OFF. INCIDENTS OCCUR SEEMINGLY ONLY WHEN A PASSENGER IS PRESENT, WHEN PASSENGER AIRBAG IS TURNED ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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