Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11492329November 4, 2022
AIR BAGS, LANE DEPARTURE: BLIND SPOT DETECTION
passenger airbag lights stays on even when its no one in the seat, also the blind side warning does not work with the already know defective sensors. need fix to ensure my safety of me and my family
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492193November 3, 2022
UNKNOWN OR OTHER
While driving the RPMs decrease while the speeding is increasing. At time you can feel the car slow down when pushing the accelerator and then it slightly jumps forward. The car can be going 75mphs and the RPMs will be between 0 and 1. This also causes it to lag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489697October 18, 2022
AIR BAGS, SEATS, ELECTRICAL SYSTEM
About a week ago I got in my car and started driving. as I started going down the road the passengers side alarm for the seatbelt kept going off and I noticed the passenger side airbag had turned on as well. I was in my car alone and had nothing sitting in the passengers seat nor a passenger in my car. That was the first time it lasted my whole drive to work (about 13 miles) but made me think of past times my vehicle had done that as well A few weeks before that the same thing happened and I had to connect the seatbelt to make it stop. I didn’t think much of it at first and thought it was a one-off kinda thing till it became a pattern of sorts. This morning I started my car and the dash kept telling me to “service airbags” I just bought my vehicle from national auto sales in Spokane Washington the previous February of this year (2022) and only drive to work (13 miles) and back for the most part. Seeing the “service airbag” light on in my car was concerning because I don’t know what that means. As I looked further into things I found a recall for my vehicle for the passenger side airbags malfunctioning, recall #36110 to replace wiring in the seat. So I called GM and they couldn’t find a recall for my vehicle. I then called Knudtsen Chevrolet in post falls Idaho expecting it to get taken care of. The guy from the service department looked up my VIN and told me my vehicle had already been serviced in the past for this passenger side airbag recall issue at another dealership and the work had already been completed and closed so there was nothing they would be willing to do except make an appointment and pay 145.00$ for them to diagnose the situation. I explained that the recall was for the very same thing that’s happening in my vehicle right now and that was unsafe if my airbags were malfunctioning. That if they fixed it in the past why am I dealing with that exact recall issue with my airbags now? I don’t have money to pay for something that was supposed to be fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489495October 17, 2022
AIR BAGS
Got the car saying it needs service on the airbag
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489532October 17, 2022
ELECTRICAL SYSTEM
Car turned off while driving and lost Al power
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489431October 16, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was driving along when out of no where my trunk opened. I got off the highway and closed it. At that time I was puzzled wondering who had been in my truck to have not closed it correctly. I knew I hadn't been in it in awhile. It wasn't until a few weeks later when the "Service Vehicle Soon" light on my dash came on. I went and had my vehicle scanned and was told about the TrapAlert system in the trunk and that is why my trunk popped open. I realize there was a post about this like a decade ago. But this is happening to me now and I can't find help for this issue anywhere. I've contacted both Chevrolet and GM support online as well as repair shops and no one seems to know what I'm talking about. GM told me they don't keep info on Vehicles older than 10 years. All the information online would suggest there is an actual sensor somewhere in the trunk although extremely vague on where it actually is and that it has a disable switch. Well, we've tore this thing apart only to find out it's some looped wiring that goes into the stereo amp in the trunk. I've yet to see a sensor yet for some reason my vehicle is still giving a single that someone is trapped in the trunk thus, popping the trunk whenever it wants. I've been searching high and low for information and already spent $1100 to repair issues to clear the dash light and nothing seems to work. Just a waste of time and money and considering this happened while I was driving 55mph I would think it obvious that its dangerous. Could we at least get some actual information without having to spend more than the Vehicle is worth. Smh
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487991October 5, 2022
ELECTRICAL SYSTEM
The contact owns a 2015 Chevrolet Impala. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where a code reader determined that there was a defect with the dual battery control module. The mechanic recommended that the module and both batteries be replaced. The dealer nor the manufacturer was notified of the failure. The vehicle had been repaired. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487030September 29, 2022
STEERING
The contact owns a 2020 Chevrolet Impala. The contact stated that upon parking the vehicle, the "Power Steering - Drive with Care" message appeared on the instrument panel. The contact then attempted to reverse out of the driveway and excessive force was needed to steer the vehicle. The contact restarted that vehicle two hours later and the vehicle resumed normal operation. Neither the dealer nor the manufacturer had been made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486456September 26, 2022
STEERING
The contact owns a 2017 Chevrolet Impala. The contact stated while driving at approximately 30 MPH, the steering wheel became difficult to maneuver. The contact stated that the instrument panel displayed the Power Steering Failure message. The contact stated that an independent mechanic looked under the hood but found no failure. The vehicle was able to restart with no issues. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486179September 24, 2022
POWER TRAIN
Was driving and lost power steering. Message came up stating power steering service drive with caution. Drove straight to dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485784September 22, 2022
AIR BAGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving home on 9/3/22 I began to turn into a curve in the road at which time the brake light on dash came on and felt as though one wheel in the rear locked up.2 seconds later It caused my car to spin uncontrollable down the road and slide into ditch however I slid into a field entrance and it caused my car to roll more then once and landed on passenger side. Airbags did not deploy at any time during this accident.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11485836September 22, 2022
UNKNOWN OR OTHER
The exhaust manifold cracked, took to shop to see if can weld and was told it is connected to the Cadillac converter. This was putting MAJOY exhaust fumes into car. making myself and children sick. at the shop they said this is VERY COMMON and he is not sure WHY no recall has been placed on this and why they wont fix. In the process of saving to get this fix the car rode rough, stalled, exhaust fumes and sensor's went. I replaced and I am now HAVING this issue AGAIN. Chevrolet needs to get this fixed and a recall should be done. Had this car just for a year and I SWEAR once warrenty went EVERYTHING this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485204September 19, 2022
AIR BAGS
The contact owns a 2011 Chevrolet Impala. The contact stated that the passenger's side air bag inadvertently deactivated while a passenger was seated in the passenger's side front seat. The air bag warning light was illuminated and the Air Bag System message was displayed. The vehicle was taken to an independent mechanic who advised the contact to take the vehicle to a dealer. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485154September 19, 2022
AIR BAGS, SERVICE BRAKES
The contact owns a 2016 Chevrolet Impala. The contact stated that while driving approximately 70 mph and attempting to avoid an accident, the driver lost control of the vehicle and crashed into an embankment. During the crash, the front end of the vehicle was severely damaged but the air bags did not deploy. During the crash, the contact sustained left wrist, left shoulder, and neck injuries. No medical treatment was provided. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. In addition, the contact indicated that the braking system was faulty and previously had experienced extended stopping distances and grinding noise coming from the rear of the vehicle when pressing the brake pedal. The cause of the failure was not determined. The failure mileage was 56,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11484788September 16, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2005 Chevrolet Impala. The contact stated that while driving approximately 55-60 MPH, suddenly there was an abnormal wind sound inside the vehicle. The contact stated that the sunroof had detached from the vehicle. No warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed of a recall. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484120September 12, 2022
AIR BAGS
The air bags from the passenger is not ON. The button on top turns on when a passenger sits .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483760September 9, 2022
STEERING
When getting of the exit from the high way my steering wheel locked up. We were going about 40-50 getting into a slow speed from the highway. I struggled with turning the wheel just to get off of the ramp. And then a sign came up saying service power steering drive with care. It’s showing that my vehicle doesn’t have a recall for this. But this is absolutely not safe at all. I had my 2 infants and 7 year old in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482297August 31, 2022
ENGINE, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My Engine is shaking back-and-forth and it’s a new engine not new jd byrider replaced last month and I got the same problem again today
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481704August 29, 2022
STEERING, ELECTRICAL SYSTEM
Electrical issues, radio volume disappears for a short period of time, turn signal audible noise disappears at same time radio volume stops, power sterring assist stops working for short time, sterring issue repaired in 2016 but doing again, ac cooling stops working for short time period, off and on, seems to be some type of electrical issue with the vehicle, purchased new in 2014, only 32,000 mile on car at present, every time taken to dealer will not reproduce the problem, called GM states recall 14515 is not part of my car, i question that in that this recall is for electrical issues. can not seem to get any furthur with anyone on this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480922August 24, 2022
EXTERIOR LIGHTING, STEERING, LANE DEPARTURE: BLIND SPOT DETECTION
side detection module has falled... yes it is available for inspection... my wife got locked in the car on a 80 plus degree day and could not get out,doors would not open,trunk release would not open trunk so she could crawl there the back seat,sunroof would not open,power steering periodically feels like there is no power stearing, dash lights periodically shut off when driving.. Yes, morries forest lake chevrolet and cadilac.forest lake. mn... no it has not been inspected by anyone but the dealer...There were no warning lights untill 51,000 miles or 8 months ago
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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