Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11502671January 19, 2023
STEERING
The contact owns a 2014 Chevrolet Impala. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist with the EPS, stability track, and several unknown warning lights illuminated. Additionally, the steering wheel was stiff while making turns. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 14V450000 (Steering). The failure mileage was approximately 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502385January 18, 2023
STEERING
My sway bar is broken and needs to be fixed. Like all the rest of Impalas . I'm on social security and I need someone to help please! Martin Montney
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501954January 16, 2023
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
The 2014 Chevy Impala is dangerous. When the rocker arm control valve and related parts fail or the camshaft solenoids and sensors fail the car will drive rough and eventually just cut off in the middle of traffic highway or residential. This is what it did on me, putting me in a very dangerous position. The economic loss is still devastating financially as all 2.5 and 3.6 engines arent covered by GM special warranty but they should be all covered. My VIN number was not included when it should be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502015January 16, 2023
ELECTRICAL SYSTEM
Gages are going up and down. All lights keep coming on and appears to dying while driving. Turns dignals do not work when this is happening. My car has been with dealer (2298 Crain Hwy. Waldorf, MD 20601) for two weeks. As of Jan 3, 2023. They are offering to replace the chassis however not following the notified recall. Insisting that I pay...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501170January 10, 2023
UNKNOWN OR OTHER
The stability track light is on and abs. The sensor in the hubs go out even in New hubs. When I'm pulling out onto the road the traction light comes on an makes a grinding noise and the power goes down .I was told it was the stability track chain and the sensor in my right hub.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500749January 9, 2023
STEERING
Very hard to steer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500947January 9, 2023
ELECTRICAL SYSTEM
5.3l v8 model needs to be added to the PI1384A campaign. recently fried my fuseblock because the relays melted. i am an ase certified technician For Firestone complete auto care, this is the exact problem that all ls4s will face.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11500602January 7, 2023
UNKNOWN OR OTHER
THE BACK UP IS VERY DIM AND WHEN BACKING UP YOU CAN BARELY SEE WHERE YOU ARE BACK UP AND IF ANYONE ONE OR ANYTHING IS BEHIND ME. I AM NOT SURE IF ITS THE CAMERA OR THE SCREEN. THE SCREEN LOOKS FINE WHEN LISTENING TO MUSIC OR USING IT FOR CALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500337January 5, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2021 Chevrolet Impala. The contact stated that her husband had entered the vehicle and while the key was in the ignition, the vehicle exploded in the engine compartment. There were no warning indicator lights illuminated. There were no reported injuries, air bag deployment, or police report filed. There were fire and flames approximately six feet high. The contact and her husband were able to extinguish the fire. The contact called the local dealer but was not diagnosed or repaired. The contact called another local dealer (Sunset Chevrolet 910 Traffic Ave, Sumner, WA 98390(253) 656-0459) but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who referred her to the local dealer. The failure mileage was approximately 165,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11500198January 4, 2023
UNKNOWN OR OTHER
The car shuts off while driving. Loose power steering hazardous while turning at higher speeds... dangerous for. Vehicles in front or back . The car also jumps or jolts when driving. And looses power causing severe loss of control especially when icy or snow road conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499135December 28, 2022
STEERING, SERVICE BRAKES, ELECTRICAL SYSTEM
I was driving in a snowstorm and all of the sudden the ABS, Stabilitrak, and power steering went out. I'm frustrated that this is the 2nd electrical safety issue that I have experienced. Both of which have been reported by several drivers and still no recalls!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498112December 19, 2022
AIR BAGS
I recently purchased this car, and the airbag warning light will not turn off. Meaning, something is wrong with the airbags.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495485November 30, 2022
AIR BAGS, SEATS
This car has exactly the same issues as reported in 15V465000 but Chevrolet refuses to acknowledge that this VIN should have been in their recall. The AOS systems in this Impala is improperly calibrated. My child in the front seat could be seriously injured. Chevrolet themselves verified this 2014 Impala has front vented-heated passenger seats. They still refuse to help in any way. This car does not turn the front passenger airbag on and off when it detects (or fails to detect) an adult occupant in that seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494886November 25, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
While driving at highway speeds the car will act up and the engine will shut off, I get the message on the odometer display that reads, Engine power is reduced, service throttle, starter disabled. This is not a good thing to have happen while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494383November 21, 2022
ELECTRICAL SYSTEM
Radio/sound system malfunctioning; Radio/sound will intermittently turn on and off, at times sound will not work for days/weeks at a time. Radio/sound system is tied in with vehicles internal warning systems. When sound is not working, there is no audible notification of several safety conditions including: Seat belt not fastened; door open; turn signal on/off; Low fuel; service engine; Stabilitrack. There was no notification (audio or visual) prior to condition beginning. Symptoms began to appear about 2 months ago during routine highway driving. Vehicle has sustained no accidents and has had no aftermarket upgrades.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494389November 21, 2022
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
side detection fault. this is an acknowledged problem by GM but they will not fix my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493606November 15, 2022
UNKNOWN OR OTHER
I purchased the vehicle used. Four months after I purchased it the traction control, stabilitrak and reduced engine power light came on. I took it to a certified mechanic, he said the code came back as a faulty battery. He replaced the battery and said everything should be fine. Less than 4 hours the car did the same thing. I took it back and he said it was the throttle so he cleaned it costing me a total of approximately 350.00. I didn’t have any problems for 2 months. Now it seems to be getting worse and does it almost every time I start the car. The car idles rough and shifts hard if I drive it. Also the traction control light comes on when I turn left and makes a grinding noise. Since the issue I’ve researched and found several complaints regarding the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493135November 10, 2022
ENGINE
2017 Chevy Impala 3.6L engine exhaust leak at the exhaust manifold / turbo charger. Resulting in exhaust fumes leaking driver/passenger area could cause fire and or damage to engine. Checking on the customer review and complaints page on the internet I have a lot of other complaints even to the point one persons wife developed lung cancer possible related to inhaling the exhaust according to her doctor. Who knows but I had a hard time getting my car to pass NC inspection because of the lake, please advise. As I am hard of hearing and didn't know I had this problem until the local NC Inspection station pointed it out all I knew was I could smell it or something. PS the email is that of my local mechanic, as I don't have one or how to even turn a computer on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492464November 6, 2022
ENGINE
When pulling up to a stoplight the car would often downshift, surge with power, and nearly overpower the brakes. The car started losing oil from its rear main seal. When I finally had the seal replaced the repair shop found that pieces of the thrust bearing were laying in the oil pan. The engine and transmission had to be removed from the vehicle in order to replace the thrust bearing. They showed me a box full of parts, but I did not keep any.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492210November 4, 2022
STEERING, ELECTRICAL SYSTEM, WHEELS
2015 Chevrolet Impala Lt Vin# [XXX] 🔥infotainment center & Steering went out 2 years ago Greg Chevrolet in savannah MO told me $800 for infotainment unit only car only had diag code B127E car only 3 years old at the time still does not work! Earlier this year driving to work 70 mph steering goes out I almost hit car next to me had to muscle the car to side of road then warning light popped up to service power steering!! Very dangerous for me and any cars on the road with this car! Had mechanic do diagnostic it had 20 error codes he reset them car worked 1 day same thing over again. We paid the car off but still can't drive it and can't afford wheel bearing a new rack etc this car has now been parked in garage for fear of driving with no steering or info center and the wheel was mounted with tire backwards from dealership when we bought the car! Safety GM INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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