Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10811205December 18, 2015
ENGINE
TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE, WHILE PARKED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS TOWED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT DUE TO THE AGE OF THE VEHICLE; THE REPAIR COULD NOT BE PERFORMED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10810965December 17, 2015
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH THE RADIO STAYED ON WHEN THE VEHICLE WAS TURNED OFF. THERE WAS AN ERROR MESSAGE ON THE RADIO DISPLAY PANEL, INDICATING "CHECK CD". THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE) AND WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO RECEIVE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS NOT ABLE TO DETERMINE A REASONABLE TIME FRAME OF WHEN THE PARTS WOULD BECOME AVAILABLE TO SUPPLY TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/09/16*LJ; 05/14/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810967December 17, 2015
ENGINE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT SMELLED A BURNING ODOR AND NOTICED SMOKE UNDER THE HOOD WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE OVERHEATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10810904December 17, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH THE PRESSURE WAS LOW ON THE READER AND THE VEHICLE HESITATED NUMEROUS TIMES BEFORE IT STALLED WITHOUT WARNING. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO RESTART. THE VEHICLE WAS TAKEN TO A REPAIR SHOP MECHANIC WHO REPLACED THE IGNITION SWITCH AND THE OIL PRESSURE GAUGE, BUT THE FAILURE RECURRED. THE VEHICLE CONTINUED TO STALL. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), BUT THE CONTACT DID NOT RECEIVE A NOTIFICATION. WHILE AT A STOP LIGHT AND UPON ACCELERATION, THE RPMS AND PRESSURE WENT LOW, THE VEHICLE STALLED, AND AN ENGINE FIRE ERUPTED. THE CONTACT WAS ABLE TO EXIT THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO A SALVAGE YARD. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND WAS UNABLE TO RECEIVE THE RECALL REPAIR DUE TO THE FAILURE HAPPENING BEFORE BEING NOTIFIED OF THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10810905December 17, 2015
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CRUISE CONTROL ACTIVATED INDEPENDENTLY, THE HEADLIGHTS AND BRAKE LIGHTS FLICKERED, AND THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE CONTACT MENTIONED THAT THE HEATER HAD TO BE RUNNING FOR THE CRUISE CONTROL TO DEACTIVATE. IN ADDITION, THE EXTERIOR LIGHTING FLICKERED WHEN THE ENGINE WAS NOT RUNNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURES WERE UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810653December 16, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V400000 (ELECTRICAL SYSTEM) AND 15V701000 (ENGINE AND ENGINE COOLING). HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810690December 16, 2015
ENGINE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810696December 16, 2015
ELECTRICAL SYSTEM
MY 2010 CHEVROLET IMPALA IGNITION KEY IS STUCK IN THE IGNITION, I DID GET THE KEY FIXED UNDER THE NHTSA CAMPAIGN NUMBER 14V355000 FROM A QUALIFIED CHEVROLET REPAIR CENTER. FROM WHAT I UNDERSTAND, THIS HAS BECOME AN EVER INCREASING PROBLEM. THIS NEEDS TO BE A RECALL. I WILL BE CONTACTING GM CORP. ALONG WITH THE NHTSA AND WILL FOLLOW UP WITH THE INFORMATION OR (EXCUSES) OF WHY THIS IS SOMEHOW MY PROBLEM. THIS CAR HAS ONLY 40,000 MILES. IT'S FUNNY HOW GM IS NOT SIMPLY REPLACING ALL IGNITIONS WITH NEW KEYS. THIS IS DANGEROUS AND I FOR ONE WILL NOT LET THIS REST UNTIL I'M SATISFIED, MY WIFE DRIVES THIS CAR AND UNLIKE GM CORP. SAFETY IS MY NUMBER ONE CONCERN.I'M NOT A MECHANIC BUT I DO ALL GENERAL MAINTENANCE ON OUR CARS AND THIS PISSES ME OFF. IF NOISE NEEDS TO BE MADE TO RESOLVE THIS, THEN NOISE YOU WILL HEAR. THE NHTSA NEEDS TO PUT GM'S ASS IN CHECK AND CALL THEM OUT ON THIS IGNITION-ELECTRICAL ISSUE ONCE AND FOR ALL. THIS HAPPENED 12/16/2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810757December 16, 2015
ENGINE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT DISCOVERED THAT THE IGNITION KEY HAD MOVED INTO THE ACCESSORY POSITION. THE CONTACT PULLED OVER AND NOTICED SMOKE EMITTING FROM THE HOOD OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN INTERMIX OF COOLANT AND OIL IN THE ENGINE, AND THE HEAD GASKET AND RADIATOR NEEDED TO BE REPLACED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE DEALER TOLD THE CONTACT THAT THE RECALL REMEDY WOULD NOT FIX THE SPECIFIC FAILURE OF THE HEAD GASKET. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10810762December 16, 2015
ENGINE
TL* THE CONTACT OWNED A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED, WHILE STOPPED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, AND WAS MADE AWARE THAT THE VEHICLE CAUGHT ON FIRE FROM UNDERNEATH THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE NOTICE WAS RECEIVED AFTER THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. VIN TOOL CONFIRMED PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10810479December 15, 2015
ENGINE
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHEN STARTING THE VEHICLE, AN ABNORMAL SOUND CAME FROM THE HOOD OF THE VEHICLE AND IT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED AND SALVAGED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10810480December 15, 2015
ENGINE
TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. WHILE ATTEMPTING TO START THE VEHICLE BY PLACING THE KEY IN THE IGNITION, THE ENGINE CAUGHT FIRE. A FIRE REPORT WAS FILED. THE FIRE WAS EXTINGUISHED BY THE CONTACT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AFTER THE INCIDENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10810263December 15, 2015
ENGINE, STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS AND ACCELERATING, THE VEHICLE STALLED, THE STEERING WHEEL LOCKED UP, AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810518December 15, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE KEY USED TO OPEN THE DRIVER SIDE DOOR DID NOT OPEN THE PASSENGER SIDE OR TWO REAR DOORS OF THE VEHICLE. THE CONTACT HAD TO ROLL THE PASSENGER SIDE AND TWO REAR WINDOWS DOWN TO OPEN THE DOORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810573December 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, ODORS OF SMOKE WERE NOTICED BEFORE THE PASSENGER SEAT WARMER CAUGHT ON FIRE. NO POLICE OR FIRE REPORT WAS FILED. THE CONTACT EXTINGUISHED THE FIRE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10809973December 14, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHEN ACCELERATING FROM A STOP WHILE TURNING LEFT, ABS ENGAGES AND BRAKES LEFT FRONT WHEEL CREATING A VERY DANGEROUS SITUATION STOPPING THE CAR IN INTERSECTIONS WITHOUT WARNING. SERVICE STABILITRAK, SERVICE ABS AND SERVICE BRAKE ASSIST MESSAGES ALSO APPEAR ON DASHBOARD MESSAGE CENTER. ALL WARNING LIGHTS RESET WHEN VEHICLE IS TURNED OFF, UNTIL A LEFT TURN IS MADE WHILE ACCELERATING AGAIN, AND THE ABOVE ISSUES OCCUR AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810045December 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE CONTACT MENTIONED THAT THE IGNITION SWITCH TOOK A LONG PERIOD TO TURN IN ORDER TO START THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000. UPDATED 04/14/16*LJ UPDATED 05/10/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810174December 14, 2015
ENGINE
MY VEHICLE CAUGHT FIRE WHILE SITTING IN MY DRIVEWAY IN THE ENGINE COMPARTMENT. I THINK THIS MIGHT RELATE TO RECALL 15757. THE CAR WAS TOTALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810184December 14, 2015
VEHICLE SPEED CONTROL
MY CAR WAS TAKEN INTO THE DEALER TO CHECK ON THE "SERVICE ENGINE SOON" WARNING AND I WAS INFORMED THAT THE COMPUTER SHOWED IT AS AN APPS ISSUE. THEY CHECKED THE APPS AND I WAS INFORMED THAT THEY COULDN'T FIND ANYTHING WRONG AND THAT IT HAD BEEN RESET WITHIN THE COMPUTER SYSTEM AND I WAS GOOD TO GO. TWO MONTHS LATER WHILE TRAVELING AT A SPEED OF 55 MPH ON A HIGHWAY, THE SERVICE ENGINE LIGHT CAME ON, SERVICE STABILITRAK APPEARED ON THE INSTRUMENT PANEL, TRACTION CONTROL OFF LIGHT UP ON THE INSTRUMENT PANEL AND THEN THE RING TONE AND THE "ENGINE POWER IS REDUCED" CAME ON THE INSTRUMENT PANEL. THE NEXT THING I KNEW WAS THAT I HAD ABSOLUTELY NO ACCELERATION AT ALL! I WAS EXTREMELY FORTUNATE THAT THE VEHICLES BEHIND ME WERE FAR ENOUGH BEHIND ME AND I WAS ABLE TO GET OFF OF THE ROAD AND ON TO THE SHOULDER. HAD THAT NOT BEEN THE CASE THERE COULD HAVE BEEN A SERIOUS ACCIDENT CAUSING NUMEROUS INDIVIDUALS TO BE INJURED OR KILLED. I HAD THE VEHICLE TOWED AND CHECKED AND IT WAS DEFINITELY THE APPS (ACCELERATOR PEDAL PERFORMANCE SENSOR) THAT WAS DEFECTIVE. NOW NEARLY 2 YEARS LATER, IT HAS HAPPENED AGAIN. THE EXACT SAME WARNINGS CAME ON AGAIN, ONLY THIS TIME I WAS TRAVELING IN INCLEMENT WEATHER AND DURING RUSH HOUR TRAFFIC. THERE ARE NUMEROUS COMPLAINTS REGARDING THE EXACT SAME ISSUE AND CHEVROLET/GM NEEDS TO ISSUE A RECALL AS THE APPS IS DEFECTIVE. IF NO RECALL IS ISSUED IT IS A MATTER OF TIME BEFORE INNOCENT PEOPLE ARE KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809876December 13, 2015
ELECTRICAL SYSTEM
REAR DEFROST STOPPED WORKING. WHEN I LOOKED INTO WHY, I FOUND THE LARGE ELECTRICAL CONNECTOR THATS BEHIND THE FRONT PASSENGER KICK PANEL TO BE COMPLETELY BURNT. THE CONNECTIONS ARE OBVIOUSLY NOT RATED HIGH ENOUGH TO HANDLE THE AMPS NEEDED. WHEN I LOOKED ON LINE THERE IS HUNDREDS OF PEOPLE COMPLAINING ABOUT THE SAME THING. THIS CIRCUIT IS ALSO NOT PROTECTED BY A FUSE. IT'S A MIRACLE THAT THIS DIDN'T BURN MY CAR TO THE GROUND. THIS IS A VERY LARGE PROBLEM WITH A LARGE NUMBER OF EFFECTED CARS. MINE WAS JUST A SMALL ELECTRICAL FIRE, BUT COULD HAVE BEEN MUCH WORSE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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