Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10816839December 29, 2015
VEHICLE SPEED CONTROL
I HAVE GOTTEN SERVERAL ERROR WITH CHECK SERVICE TRACTION CONTROL SINCE I PURCHASE THE USE CHEVELOT IMPALA LS 2009 BACK IN 2012. IT ALREADY HAD 88,000 MILES ON IT AND ABOUT A YEAR AFTER I HAD THE CAR I STARTED TO GET THIS MESSAGE. THE SECOND IT OCCURED I WAS ON FREEWAY AND THE ERROR CAME ON AND AFTER I GOT OFF ON THE EXIT MY CAR SHUT DOWN FOR ABOUT 5 MINUTES BEFORE I WAS ABLE TO START IT BACK UP. NOW I HAVE THIS ERROR THIS TIME AND EVERY NOW AND AGAIN IT FEEL LIKE THE CAR WANTS TO JERK EVERY NOW AND AGAIN AND IF I PRESS THE GAS PEDAL DOWN TO QUICKLY THE LIGHT ERROR FLASH WITH THE CAR SIGN SWIRLING MESSAGE ON THE DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816845December 29, 2015
ENGINE
TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT SALVAGE FACILITY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10816847December 29, 2015
FUEL/PROPULSION SYSTEM
FUEL PUMP HAS BEEN REPLACED TWICE. 1ST TIME ON NOV 28,2014(12,314 MILES) AND THEN AGAIN ON DEC 28,2015(30,311 MILES). THE ENGINE LIGHT CAME ON 12/04/15(29,448 MILES) AND THE DENTON,TX DEALERSHIP SERVICE DEPT WAS CLOSED SINCE IT WAS A SATURDAY AFTERNOON.HOWEVER WE WERE ADVISED THAT THE CAR WAS SAFE TO DRIVE HOME. LIGHT WENT OFF THE NEXT DAY AND THE WACO,TX DEALERSHIP COULD NOT DUPLICATE THE ISSUE ON DECEMBER 21,2015 (29,848). ENGINE LIGHT CAME BACK ON DECEMBER 26,2015. SAME ISSUE AS BEFORE. ALSO NOTE THE FUEL PRESSURE SENSOR WAS REPLACED ON JUNE 06,2015 (21,408 MILES). THIS VEHICLE HAS BEEN IN & OUT OF THE DEALERSHIP NUMEROUS TIMES BUT ISSUE CANNOT BE DUPLICATED UNLESS THE CHECK ENGINE LIGHT IS ON. NO CODES DISPLAYING. IT SEEMS THAT THE FUEL SYSTEM IS FAULTY AND THE VEHICLE WILL NEED A NEW FUEL PUMP OR SENSOR EVERY 12,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816862December 29, 2015
ENGINE
TL* THE CONTACT OWNED A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THERE WAS SMOKE COMING FROM THE RADIATOR AND THE CONTACT NOTICED THE ENGINE HAD CAUGHT FIRE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 201,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10816424December 28, 2015
ENGINE
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. THE CONTACT EXTINGUISHED THE FIRE AND NO FIRE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT GASKETS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10816539December 28, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE HIGHWAY WHEN THE SERVICE TRACTION CONTROL CAME UP ON THE DASH ALONG WITH THE TRACTION CONTROL LIGHT, WITH IN SECONDS OF THIS HAPPENING THE CAR READ REDUCED ENGINE POWER. THE CAR IMMEDIATELY LOST POWER AND SLOWED DOWN TO A MAXIMUM OF 25 MPH. THIS SUDDEN LOSS OF POWER CAUSED THE CARS BEHIND ME TO NEARLY MISS REAR-ENDING ME. I HAD TO DRIVE IN THIS CRIPPLED MODE 10 MILES TO REACH THE CLOSEST EXIT. IT IS DUE TO A FAULTY THROTTLE POSITION SENSOR. THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THESE VEHICLES AND CAN CAUSE A SUDDEN LOSS OF POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816553December 28, 2015
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR REPAIR, THE BATTERY DEPLETED. WHILE ATTEMPTING TO START THE VEHICLE, THE INTAKE MANIFOLD EXPLODED. THE MECHANIC STATED THAT THE VALVE COVER AND INTAKE MANIFOLD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V090000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816597December 28, 2015
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD START TO SHAKE WITH A KNOCKING NOISE THEN IT STALLED WITHOUT WARNING. IN ADDITION, THE TRANSMISSION LEAK FLUID AND FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816599December 28, 2015
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT NOTICED WHITE SMOKE COMING FROM THE ENGINE AND SMELLED A FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE, ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816610December 28, 2015
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
I HAVE HAD 3 SPECIAL COVERAGE ORDERS LETTERS IN THE PASS YEAR ON MY CAR. !. STABILITRAK LIGHT TC. 2.HARNESSTHROTTLE BODY. 3. IGNITION KEY.I'M ALSO HAVING PROBLEM WITH MY SUSPENSION .AND POWER STEERING.I CALL GM AND HAVE TAKEN MY CAR IN FOR BY GM REQUIRE AND THE SERVICES REPAIR MEN SAID THEY COULDN'T FIND NO CODES ON THEIR SCANN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816315December 27, 2015
ELECTRICAL SYSTEM
DOOR LOCKS WILL NOT LOCK OR UNLOCK. DOOR LOCKS HAVE QUIT WORKING ONE BY ONE. FRONT DRIVER DOOR ONLY DOOR WITH KEY LOCKABLE UNLOCKABLE FEATURE. THEREFORE, DOORS CAN ONLY BE UNLOCKED BY UNLOCKING DRIVER DOOR AND CRAWLING INTO CAR AND MANUALLY UNLOCKING ALL OTHER DOORS. I HAVE OWNED NO OTHER CAR THAT HAD THIS FEATURE WHERE OUT IN LESS THAN SEVEN YEARS. THIS IS A SAFETY HAZARD NOT BEING ABLE TO UNLOCK/LOCK DOORS. THE LOCKS DON'T WORK WHETHER CAR STATIONARY OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816328December 27, 2015
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
RIGHT SIDE NO LONGER GETS HEAT AND ACTUATOR HAS GONE BAD CAR TICKS THE PASSENGER AIRBAG LIGHT DOES NOT SHOW ON THE SEAT BELT INDICATOR FOR PASSENGER DOES NOT GO OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816338December 27, 2015
STEERING
ON AUGUST 19, 2015 I STARTED MY CAR PUT IT INTO REVERSE AND THE STEERING WHEEL WOULD NOT TURN AND IT DISPLAYED SERVICE POWER STEERING I TURNED OFF THE IGNITION WAITED A FEW MINUTES AND TRIED AGAIN BUT IT STILL WOULD NOT TURN,I CALLED GM ROADSIDE ASSISTANCE AND THEY SENT OUT A TOW TRUCK TO HAVE THEM TAKE IT TO THE LOCAL CHEVY DEALER FOR SERVICE WHEN THE DRIVER GOT HERE HE STARTED THE CAR AND THE WHEEL TURNED BUT HE PUT IT ON A FLAT BED AND TOOK IT TO THE DEALER THEY SAID THE CAUSE WAS A DEFECTIVE B.P.M.V. THEY REPLACED PART # 2410350 ELECTRONIC BRAKE AND TRACTION CONTROL MODULE WITH BRAKE PRESSURE MODULATOR VALVE AND PART # 23208065 F (S) MODULE REPROGRAM ED AND BLEED THE SYSTEM SAID THEY ROAD TESTED IT FOR 40 MILES WITH 6 IGNITION CYCLES BUT THE MILEAGE WHEN IT WENT IN WAS AT 16036 AND WHEN IT CAME OUT WAS AT 16055 AS YOU CAN SEE ON THE DOCUMENT I AM ATTACHING. THEY RETURNED MY CAR TO ME ON AUGUST 28, 2015. BUT THEY COULD NOT TELL ME IF THIS COULD HAPPEN WHILE I AM DRIVING THE CAR. ON DECEMBER 19, 2015 I WENT TO START MY CAR AND IT WOULD NOT START SO AGAIN I CALLED GM ROADSIDE ASSISTANCE THEY SENT A TOW TRUCK AND HE TOOK THE CAR TO THE LOCAL DEALER FOR SERVICE THEY THE CAUSE WAS A DEFECTIVE BATTERY 4041510 BATTERY REPLACEMENT 247 W AND REPLACED IT WITH PART# 88865245. ON DECEMBER 26, 2015 I WAS LEAVING A FRIENDS HOUSE WHEN I STARTED THE CAR PUT IT IN REVERSE AND THE STEERING WHEEL WOULD NOT TURN AND THE DISPLAY READ SERVICE POWER STEERING. SINCE IT WAS LATE ON SATURDAY NIGHT OUR FRIEND DROVE USE HOME I WENT BACK TODAY STARTED THE CAR AND THE STEERING WHEEL WAS TURNING SO I DROVE IT HOME BUT SINCE THE DEALER IS CLOSED AT THIS TIME I WILL CALL ON MONDAY MORNING TO HAVE IT TAKEN BACK TO BE SERVICED AGAIN THE MILEAGE AT THIS TIME IS 19691.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816245December 26, 2015
AIR BAGS, ELECTRICAL SYSTEM, STEERING
TAKATA RECALL - I HAVE HAD MY VEHICLE SHUT OFF WHILE I WAS DRIVING DOWN THE ROAD. THIS HAS OCCURRED AT LEAST 3 TIMES. GM IS AWARE AND HAS IGNORED MY REQUESTS FOR TWO YEARS. A FEW MONTHS AGO, GM ATTORNEY TOLD ME TO TAKE MY VEHICLE TO A GM DEALERSHIP AS SOON AS POSSIBLE AND THE RECALL REPAIRS WOULD BE DONE AT NO COST TO ME. I MADE HIM AWARE THAT MY VEHICLE HAD ALREADY BEEN SITTING AT A GM DEALERSHIP FOR MONTHS WAITING FOR THE REPAIR AND THE DEALERSHIP REFUSED TO REPAIR IT AND WILL NOT PROVIDE A RENTAL VEHICLE. PRIOR TO THE RECALL, I HAD NUMEROUS STEERING ISSUES AND HAD TAKEN IT TO GM DEALERSHIPS JUST TO HAVE THEM RETURN IT WITH THE SAME PROBLEMS. WHEN THE VEHICLE SHUT OFF, I WAS IN A BAD CRASH AND THE AIRBAG DID NOT DEPLOY, RESULTING IN ME GOING THROUGH THE WINDSHIELD.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10812012December 24, 2015
AIR BAGS
AIR BAG CHECK LIGHT GOES OFF AND ON. WHILE DRIVING ON LOCAL OR HIGHWAY ROADS THE LIGHTS WILL FLASH AND THE CHECK AIR BAG LIGHT WILL BE DISPLAYED OR IF ALREADY DISPLAYED WILL TURN OFF. THIS HAS BEEN HAPPENING FOR OVER A MONTH NOW!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811868December 23, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING THE VEHICLE, THE REDUCED ENGINE POWER WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. UPDATED 02/18/16*LJ UPDATED 05/14/18*JB *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811914December 23, 2015
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AS THE REDUCED ENGINE POWER ERROR MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811624December 22, 2015
UNKNOWN OR OTHER
CAR HESITATES AND STALLS INTO GEAR WHEN TURNING INTO INTERSECTION OR AFTER STOPING. IN ACCELERATES SLOWLY AND JERKS INTO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811666December 22, 2015
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT SMELLED BURNING OIL COMING FROM THE VEHICLE WITHOUT WARNING. IN ADDITION, SMOKE EMITTED UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10811688December 22, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE CONTACT NOTICED A BURNING ODOR EMITTING FROM THE ENGINE COMPARTMENT. IN ADDITION, THE GAUGES PROVIDED INCORRECT READINGS, THE VEHICLE OVERHEATED, AND THE ABS, CHECK ENGINE, AND MULTIPLE OTHER WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP AND MULTIPLE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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