Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10818058January 5, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, A STRONG BURNING ODOR EMITTED THROUGH THE AIR VENTS OF THE VEHICLE. THERE WERE NO FLAMES PRESENT. THE CONTACT NOTICED THAT A SMALL AMOUNT OF ENGINE OIL LEAKED ONTO THE GROUND UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10818143January 5, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE VALVE COVERS LEAKED OIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818157January 5, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS FLICKERED AND POWERED OFF WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 240,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817514January 4, 2016
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. IN ADDITION, THE CONTACT NOTICED FLUID LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,372.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817524January 4, 2016
ENGINE, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
I BOUGHT MY 2009 CHEVROLET IMPALA USED IN APRIL 2015, AND SINCE THEN I HAVE HAD THE WARNING SERVICE TRACTION CONTROL, FOLLOWED BY ENGINE POWER REDUCED POP UP ABOUT A DOZEN TIMES, WITH VARYING LENGTHS BETWEEN INCIDENTS, BUT NOT UNTIL YESTERDAY DID THE CAR RESPOND IN ANY WAY. YESTERDAY I WAS ACCELERATING UP AN INTERSTATE ENTRANCE RAMP WHEN THE SERVICE TRACTION CONTROL MESSAGE POPPED UP, THEN ENGINE POWER REDUCED, AND I PAID LITTLE ATTENTION UNTIL QUICKLY AFTER THE SECOND MESSAGE I REALIZED I HAD NO POWER, I HAD THE ACCELERATOR TO THE FLOOR AND THE CAR WASN'T RESPONDING, THE ENGINE HAD SHUT DOWN. SO I TURNED ON MY HAZARD FLASHERS AND TRIED TO PULL OVER TO THE BERM, BUT HAD TO FIGHT THE DEAD STEERING WHEEL TO DO SO, THE POWER STEERING HAD STOPPED WORKING WHEN THE ENGINE SHUT DOWN. THE CAR WOULDN'T IMMEDIATELY RESTART ONCE I HAD COME TO A STOP, BUT AFTER LETTING IT SIT FOR A FEW MINUTES, IT STARTED AND I HAD NO FURTHER ISSUES GETTING HOME. I HAVE READ ABOUT THIS PROBLEM WITH THIS MODEL VEHICLE HERE ON THIS WEBSITE, BUT THIS IS THE FIRST TIME THE ENGINE HAS SHUT DOWN ON ME AFTER THE TWO WARNING MESSAGES, AND I WAS VERY LUCKY THAT THERE WAS NO TRAFFIC IN THE LANE I WAS TRYING TO MERGE INTO WHEN IT DID HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817575January 4, 2016
WHEELS, TIRES
TL-THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TIRES HAVE BEEN REPLACED ON THE VEHICLE THREE TIMES RECENTLY. THE CONTACT STATED THAT THERE WAS A BULGE IN THE TIRES AND THAT THEY CONTINUED TO GO FLAT. THE VEHICLE WAS TAKEN TO A DEALER TO BE DIAGNOSED BUT THEY COULD NOT FIND OUT THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 41,000. AD UPDATED 03/16/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817657January 4, 2016
STEERING
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH AND COMING TO A STOP, THE CONTACT NOTICED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817703January 4, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817741January 4, 2016
ELECTRICAL SYSTEM
ISSUE OCCURRED TWICE SO FAR. SERVICE TRACTION CONTROL ERROR MESSAGE APPEARED FOLLOWED BY REDUCED ENGINE POWER. 1ST TIME THIS OCCURRED THE CAR CAME TO A COMPLETE STOP AND WOULD NOT RUN. WAS ON A SMALL SIDE STREET AND ONLY DOING ABOUT 15 MPH. I LET THE CAR SIT AFTER CALLING FOR A RIDE. CAR RESTARTED AND DROVE TO DEALER 2 MILES AWAY. 2ND TIME SAME SET OF ERROR MESSAGES, CAR WAS DOING 70 ON THE HIGHWAY AT THE TIME AND DROPPED TO BELOW 50 MPH. DROVE TO DEALER. BOTH TIMES, REPAIR WAS IDENTIFIED AS BEING A DEFECTIVE ACCLERATOR PEDAL POSITION SENSOR. 2ND TIME VEHICLE HAD 92149 MILES ON IT. DO NOT HAVE THE RECORD FOR THE MILEAGE FOR THE 1ST TIME BUT IT WAS ABOUT 1 YEAR PRIOR WITH ESTIMATED MILEAGE OF 77000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817368January 2, 2016
ENGINE
OIL LEAK-TAKEN TO HUFFINS-PLANO;THE COST $4500. TO FIX (12/2015)-TOOK TO 2ND MECHANIC DAMAGE SO BAD-RECM TO GET NEW CAR. THIS HAD TO BE KNOWN BY THE CHEVY SERVICE WHEN OIL LEAK WAS DISCOVERED. NOW OVER HEATS, CAN NOT DRIVE IT, EXPENSE OF RENTAL EXPENSE.DEPEND ON OTHERS TO & FROM WORK. I HAVE THE RECEIPT & 2ND OPINE BUT DO NOT HAVE ACCESS TO SEND DOCUMETNS TO YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817302January 1, 2016
POWER TRAIN
TRANSMISSION PROBLEMS VEHICLE JERKS HARD AFTER COMING FROM A COMPLETE STOP. THIS IS A SAFETY ISSUE ON THIS VEHICLE. THIS SAFETY ISSUES CAN BE A DANGER IF VEHICLE IS OUT IN THE MIDDLE OF ON COMING TRAFFIC. THIS IS A MAJOR PROBLEM AND HAS A ISSUES ON MOST CHEVROLET IMPALAS. THIS PROBLEM HAS ACCORD IN MOVING TRAFFIC. THIS PROBLEM ACCORD THE SECOND MONTH AFTER VEHICLE WAS BOUT FROM DEALERSHIP. DEALERSHIP SAYS THERE IS NO WARRANTY ON VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817308January 1, 2016
UNKNOWN OR OTHER
WHEN A WINDOW IS ROLLED DOWN IN THE VEHICLE THERE IS A HORRIBLE VIBRATION INSIDE OF THE CAR THAT ACTUALLY CAUSES A HEADACHE. EVEN IF WE ROLL DOWN TWO IT DOESN'T HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817339January 1, 2016
STEERING
2010 CHEVROLET IMPALA LS: MY IMPALA SEEMS TO STEER HARD AND HURTS MY HANDS WHEN TRAVELING ON TRIP GOING TO TAKE TO LOCAL GARAGE AND SEE WHAT IT IS ,ALSO THE DRIVER SEAT SNAPS WHEN YOU SIT IN IT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10817178December 31, 2015
ENGINE
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING 15 MPH, THE ACCELERATION DECREASED AND THE VEHICLE STALLED. THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. AFTER FIVE MINUTES, THE CONTACT RESTARTED THE VEHICLE BUT THE FAILURE RECURRED. THE VEHICLE WAS LEFT ON THE SIDE OF THE ROAD UNTIL THE NEXT DAY. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BODY CONTROL MODULE WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS DRIVEN TO ANOTHER DEALER FOR A SECOND OPINION WHO DIAGNOSED THAT THE THROTTLE PLATE HAD CARBON BUILD-UP AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 294,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817206December 31, 2015
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE JERKED SEVERELY. IN ADDITION, THE BRAKES WERE UNRESPONSIVE. THE CONTACT PULLED OVER TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED RECONNECTING A VACUUM HOSE AFTER OBSERVING THAT IT WAS DISCONNECTED FROM THE POWER BOOSTER. AFTERWARDS, THE BRAKES BECAME RESPONSIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE POSITION SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER ONCE MORE WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000. UPDATED 03/04/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817268December 31, 2015
UNKNOWN OR OTHER
I TOOK MY VEHICLE IN FOR SERVICE TO A RECALL FOR THE IGNITION, WHILE THERE THEY DISCOVERED OIL LEAKING FROM OIL PAN GASKET, THEY FOUND PROBLEMS WITH THE EMISSION. I TOOK IT HOME AND WHEN I STARTED IT IT WAS ACCELERATED, I TOOK IT BACK AND DEALER CLAIMED IT WAS NOT PART OF THE WORK THEY DID. THEY CHARGED ME 428.00 TO REPAIR. THE NEXT DAY I DROVE THE CAR THE IDLE WAS AT 3 WHEN I STARTED IT, TOOK IT BACK TO THE DEALER, THEY CLAIM THEY RESET THE IDLE, BUT THE IDLE REMAINS AT 1.5 WHEN IM DRIVING, AND FEELS ACCELERATED. THIS ALL BEGAN WHEN THEY REPAIRED A PROBLEM UNDER GUARANTEE. CAR HAS 103,000.00 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816975December 30, 2015
ENGINE
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE AND "POWER DOWN LOW" WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE WOULD NOT DRIVE AT NORMAL SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816690December 29, 2015
ENGINE
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE THE ENGINE WAS OFF, THE CONTACT NOTICED SMOKE COMING FROM THE HOOD. THE HOOD WAS LIFTED AND THE CONTACT NOTICED FLAMES. THE FIRE WAS EXTINGUISHED WITH A FIRE EXTINGUISHER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE REMEDY WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10816762December 29, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL AND THERE WAS AN ODOR EMITTING THROUGH THE VENTS INTO THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816786December 29, 2015
ELECTRONIC STABILITY CONTROL (ESC)
STABILITY CONTROL NEEDS SERVICE. ESTIMATED REPAIR 251 MILES AFTER WARRANTY EXPIRED WAS $270.00, AND BECAME $335.00. CERTIFIED LETTER SENT TO GM ON NOV 14 RECEIPT ACKNOWLEDGED BY REP SHANAY, AND VERBALLY ACKNOWLEDGED BY SAME TWO DAYS LATER WHEN SHE CALLED ME. WAITED SIX WEEKS MORE FOR WRITTEN RESPONSE & CALLED TODAY REQUESTING SAME AGAIN TO FOLLOW UP WITH NHTSA. REFUSED AND OFFERED TO SEND AN E:MAIL BUT I PREFER NOT TO PROVIDE ADDRESS DUE TO HER UNFRIENDLY MANNER. PART FAILURE 251 MILES IS ONE FOR THE RECORD BOOKS. FAILURE OCCURRED WHILE MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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