Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10821055January 19, 2016
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A FAINT BURNING ORDER INSIDE THE VEHICLE WHILE THE HEAT WAS ACTIVATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821078January 19, 2016
WHEELS
IN SEPT OF 2015 WE HAD A BLOW-OUT WHILE ON I-71 IN OHIO WE WERE TRAVELING AT ABOUT 75 MPH AND WERE LUCKY ENOUGH TO BE ALMOST UPON AND EXIT RAMP WHERE WE COULD GET OFF AND PUT ON OUR "DONUT" AND PROCEEDED TO A TIRE STORE WHERE WE HAD TO BUY A NEW TIRE.WE DID NOT TAKE A PICTURE, FIGURED WE HIT SOMETHING IN THE ROAD. THEN TWO WEEKS AGO (10 JAN 16) MY WIFE, ON THE WAY TO THE STORE TURNED AROUND AND CAME HOME AND COMPLAINED THAT THE TIRE PRESSURE WAS LOW ONE OF THE TIRES ALSO TOLD ME THAT THE PREVIOUS DAY WHEN SHE AND MY SISTER WERE COMING HOME ON THE HIGHWAY THE PREVIOUS DAY THAT THE CAR DIDN'T SEEM TO HANDLE NORMAL THOUGHT IT WAS DUE TO CONSTRUCTION AND ROUGH ROAD.. I WENT OUT TO AIR IT UP AND WHILE AIRING IT UP I NOTICED A PLY SEPARATION ON THE INSIDE OF THE TIRE. SO I PUT THE "DONUT" ON AND TOOK IT TO THE SHOP THE NEXT DAY TO REPLACE THAT TIRE, ONLY TO BE INFORMED THAT ANOTHER TIRE WAS WORSE THAN THE ONE I INDICATED. SO NOT TRUSTING THE FOURTH TIRE I HAD THE THREE ORIGINAL TIRES REPLACED. THESE TIRES WERE GOODYEAR, THE ORIGINAL TIRES THAT CAME ON THE CAR WHEN WE BOUGHT IT NEW. MY WIFE CALLED GOODYEAR AND WAS TOLD TO TAKE THE TIRES TO MOODY'S A GOODYEAR STORE IN FRANKLIN TN AND HAVE THE TIRES ASSESSED WHICH WE DID AND THEY CALLED GOODYEAR AND GAVE THEM THEIR REPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820781January 18, 2016
ENGINE, VEHICLE SPEED CONTROL
I HAVE PROBLEM WITH THE STABILITRAK/TRACTION CONTROL ON A 2011 IMPALA WITH 120,000 MILES. I HAVE FOUND OTHER PEOPLE FROM ALL OVER THE COUNTRY WITH THE SAME PROBLEM. I HAVE TAKEN IT TO 3 DIFFERENT MECHANICS AND THEY ARE ALL UNSURE AS TO WHAT IT IS. I HAVE PUT A NEW THROTTLE BODY IN, NEW SPARK PLUGS, CHANGE MY OIL FAITHFULLY EVERY 3,000 MILES. IT CONTINUES TO FLASH THE MESSAGE TO ME, DOES NOT HAVE THE SAME ACCELERATION, IS VERY UNPREDICTABLE AS FAR AS REDUCING MY ENGINE POWER AT ANY GIVEN TIME. THIS HAPPENS WHEN I'M DRIVING DOWN THE ROAD AND EVEN WHEN I JUST START MY CAR. I HAVE TO TURN CAR OFF, LET IT SIT FOR A FEW MINUTES AND THEN IT SEEMS TO RESET BUT THE ENGINE LIGHT STAYS ON FOR A FEW DAYS. THIS NEEDS TO BE ADDRESSED WITH AS MANY COMPLAINTS I AM READING ABOUT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820778January 18, 2016
AIR BAGS
"SERVICE AIRBAGS" DISPLAYED ON DASH. WILL COME IN AND GO OFF RANDOMLY. SEARCHING INTERNET I FOUND THIS LINK TO REPORT THE ISSUE. SEEMS AS IF THIS IS A DEFECT THAT SHOULD HAVE A RECALL ISSUED, ITS A SAFETY ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820783January 18, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
I BOUGHT MY CAR WITH 11K ON IT. IT WAS A DEALER USED CAR THAT HAD NEVER BEEN REGISTERED FOR THE ROAD. I HAD A 2009 CADILLAC, SO THIS IS WHAT I COMPARED THIS CAR TOO THEN. THE PASSENGER WIPER BLADE HAS "SCRATCHED" THE WINDSHIELD WHERE IT STOPS TO RETURN BACK DOWN. THIS HAS CAUSED A PERMANENT MARK IN THE WINDSHIELD, THE LENGTH OF THE BLADE. THIS BLOCKS YOUR VISION AT THE WORST TIME; WHEN IT IS RAINING OR SNOWING. NEXT UP ARE THE SAFETY FEATURE CONTROL LOCATIONS WHICH WERE VERY POORLY DESIGNED. THERE ARE 5? DIFFERENT ONES. TWO ARE ON THE LEFT DASH AREA, BUT OBSTRUCTED BY THE STEERING WHEEL. ANOTHER ONE IS ON THE STEERING WHEEL, NEXT TO OTHER CONTROLS AND I'VE TURNED IT OFF BY ACCIDENT. THERE ARE OTHERS, NOT EASILY ACCESSIBLE, BUT YOU HAVE TO OPERATE THE DRIVER INFO CENTER BY SEVERAL CLICKS TO ACCESS THEM. NOT VERY CONSISTENT. THE HORN IS MORE DIFFICULT TO OPERATE THAN ANY OTHER CAR IN MY LIFE! IN THE PAST, IF YOU PUSH THE LITTLE HORN ICON, IT BLOWS. WITH THIS CAR, YOU MUST PUSH AT THE BOTTOM OF THE WHEEL; I FOUND THIS OUT BY TESTING IT OVER AND OVER. THE HORN WILL NOT WORK IN AN EMERGENCY SITUATION BY MOST PEOPLE. SPEAKING OF COVERED CONTROLS BY THE STEERING WHEEL, THE START/STOP BUTTON IS OBSCURED UNLESS YOU TURN THE WHEEL OR LEAN SIDEWAYS. IF YOU JUST PULL INTO YOUR DRIVEWAY NORMAL, YOU CAN'T SEE IT. THE EMERGENCY 4-WAY FLASHER BUTTON IS NEXT TO THE START BUTTON, AND IS ALSO OBSCURED BY THE STEERING WHEEL. ELECTRICAL, MINOR BUT ANNOYING ISSUES INCLUDE THE HVAC SYSTEM AND MUSIC STORAGE. THIS THE THE WORST SYSTEM I HAVE EVER SEEN. IN ALMOST ANY CLIMATE (40'S DOWN TO BELOW ZERO), I HAVE TO TURN THE TEMP FROM 90, DOWN TO 66 TO STAY COMFORTABLE. TO USE AUTO-START, I HAVE TO REMEMBER TO PRESET ALL THE CONTROLS HOW I WANT THEM SET FOR THE NEXT MORNING! THE AUDIO MAKES UP ITS OWN SONG LISTS. THESE THINGS SHOULD NOT BE ON A 2015 CAR! I COULD GO ON EVEN MORE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820705January 17, 2016
AIR BAGS
CAME OVER ON INDICATOR AIR BAG NEEDS SERVICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820365January 15, 2016
AIR BAGS, SEATS
AIR BAG LIGHT COMES ON REPEATEDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820445January 15, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
SECURITY PASSLOCK NOT ALLOWING CAR TO START. FUEL REGULATOR FAULTY NOT GETTING FUEL TO START CAR. ONCE I GET VEHICLE STARTED I CAN CUT CAR OFF AND TRY TO RESTART, CAR WILL NOT START. ISSUE NEEDS TO BE RESLOVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820161January 14, 2016
ENGINE
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE STARTING THE VEHICLE, IT CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10820216January 14, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820221January 14, 2016
ENGINE
TL* THE CONTACT OWNED A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE, ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10820271January 14, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING AT A HIGH SPEED, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A MEDIAN. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED FRACTURED RIBS, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED. UPDATED 03/11/16*LJ *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10819899January 13, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE SUNROOF SUDDENLY EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,469.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820049January 13, 2016
ENGINE
TL* THE CONTACT OWNED A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, SMOKE BEGAN TO COME FROM UNDER THE HOOD AND THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10820086January 13, 2016
ELECTRICAL SYSTEM
REAR DEFROSTER NOT WORKING. DISCOVERED BURNED-UP CONNECTOR IN A PLUG UNDER PASSENGER FOOTWELL FUSE BOX. INTERNET RESEARCH INDICATES THIS IS A COMMON PROBLEM AFFECTING IMPALAS AND OTHER MODELS OVER SEVERAL YEARS. THIS WOULD THEREFORE APPEAR TO BE A DESIGN DEFECT. OUTCOMES INCLUDE REDUCED VISIBILITY DUE TO INABILITY TO DEFROST/DEMIST REAR WINDOW AND FIRE HAZARD DUE TO OVERHEATED CONNECTOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819640January 12, 2016
POWER TRAIN
VEHICLE WAS IN MOTION TRAVELING DOWN A STRAIGHT ROAD STRETCH WHEN IT STARTED MAKING CLUNKING NOISES. TOOK CAR OFF ROAD AND PUT IT IN PARK. NOISE STOPPED. ATTEMPTED TO PUT THE CAR INTO GEAR AND WAS UNABLE TO GET THE CAR OUT OF PARK. VEHICLE HAD TO BE TOWED TO REPAIR FACILITY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819666January 12, 2016
WHEELS
INSIDE OF REAR TIRES HAVE ABNORMAL WEAR. I WAS INFORMED BY THE TIRE DEALERSHIP YESTERDAY THAT MY COOPER TIRES THAT I PUT ON IN MARCH OF 2014 HAVE TO BE REPLACED. THEY ARE BALD ON THE INSIDE. I HAVE DRIVEN LESS 18,000 MILES. I HAVE RESEARCHED THIS AND FOUND THAT IT IS AN ISSUE FOR THIS MODEL. GM HAS FIXED THE PROBLEM ON POLICE ISSUED MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819714January 12, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000(ENGINE AND ENGINE COOLING); HOWEVER, THE REMEDY OR PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819805January 12, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START AS AN ABNORMAL SOUND EMITTED FROM THE VEHICLE AND VARIOUS GAUGES FLUCTUATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND WAS INFORMED THAT THE PART AND TOOLS TO REMEDY THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 195,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819481January 11, 2016
ENGINE
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 11 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE "REDUCE ENGINE POWER" AND 'SHUT OFF IMMEDIATELY' WARNING MESSAGES DISPLAYED ON THE MESSAGE BOARD. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REMAINED ON. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala