Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10891799July 30, 2016
VEHICLE SPEED CONTROL
A FEW WEEKS AGO OUR DAUGHTER WAS DRIVING OUR 2013 CHEVROLET IMPALA. SHE INFORMED US THAT THE CAR JUST "TOOK OFF BY ITSELF." WE JUST ATTRIBUTED IT TO HER NOT BEING FAMILIAR WITH THE CAR. A COUPLE DAYS LATER, WHILE MY WIFE WAS DRIVING AND I WAS IN PASSENGER SEAT, AT ABOUT 25 MPH ON A CITY STREET, CAR SUDDENLY TOOK OFF AS IF SHE HAD SLAMMED ACCELERATOR TO THE FLOOR. PUSHING ON THE BRAKE ENDED SUDDEN ACCELERATION, ENGINE RETURNED TO IDLE, SO I HAVE TO ASSUME THAT PROBLEM IS POSSIBLY RELATED TO CRUISE CONTROL CIRCUITS AND THAT BRAKE MAY HAVE DISENGAGED CRUISE. CRUISE CONTROL CIRCUIT WAS "ON", SINCE WE HAD PREVIOUSLY BEEN CRUISING ON INTERSTATE, BUT WAS NOT ENGAGED (OR SET) WHEN INCIDENT OCCURRED. THIS PROBLEM CAME OUT OF NOWHERE, OCCURRED TWICE IN A WEEK'S TIME, THEN DISAPPEARED. WE ARE WONDERING IF IT WILL OCCUR AGAIN. 2013 CHEVROLET IMPALA W/ 60,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891806July 30, 2016
ELECTRICAL SYSTEM, ENGINE
TWO DIFFERENT OUTCOMES BUT STEM FROM THE SAME ISSUE. WHILE TRYING TO START MY VEHICLE I GET A CLICK AND CARE WON'T START AT ALL. SOMETIMES AFTER SEVERAL TRIES IT DOES FIRE UP. ALSO WHEN IT DOES START IT WILL SOMETIMES STALL. MOST RECENTLY WHILE TRAVELING DIDN'T THE INTERSTATE IT STALLED GOING 75MPH LEAVING ME TO COAST AND DISRUPT 4 LANES OF TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891697July 29, 2016
AIR BAGS, SEATS, EXTERIOR LIGHTING
AIRBAG SERVICE MESSAGE AND AIRBAG LIGHT GOES ON AND OFF. PAID 269.36 4/22/2016 SO IT WOULD PASS STATE INSPECTION. LIGHT STAYED OFF FOR ABOUT TWO MONTHS, NOW IT IS GIVING US THE SAME PROBLEM. RETURNED TO DEALER, SAID COST TO REPAIR WITH NEW HARNESS IN THE DRIVERS SEAT WOULD BE AROUND 250.00 MORE. THE GENERAL HAS A HUGE PROBLEM HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891500July 28, 2016
ELECTRICAL SYSTEM, ENGINE
MY 3.8 IS UNDER RECALL BUT APPARENTLY DEALERSHIP CAN'T GET OIL LEAK REPAIR PARTS. THE LEAK IS ALL OVER THE STARTER NOW AND USUALLY IT DOESN'T WORK. I NEED TO GET THIS TAKEN CARE OF. CAN I GET A REFUND IF INDEPENDENT DOES THE WORK?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889239July 28, 2016
ELECTRICAL SYSTEM
FOR THE PAST COUPLE MONTHS THE SECURITY LIGHT IN MY CAR HAS COME ON AT RANDOM TIMES. IT WONT ALLOW ME TO START MY CAR FOR 10-15 MINUTES AND ALSO WILL RANDOMLY COME ON WHILE I AM DRIVING. I HAVE TALKED THE MY CHEVY DEALER AND THEY TOLD ME THE COULD REPLACE THE BCM BUT NO GUARANTEE THAT THIS WOULD FIX THE PROBLEM. THEY TOLD ME THIS IS A VERY COMMON FAILURE FOR THE IMPALA AND IT COULD BE MULTIPLE THINGS WITH THE TDM(THEFT DETERRENT MODULE) SYSTEM. I HAVE SPOKEN WITH CHEVY AS WELL AND WAS TOLD THEIR WAS NO PLAN FOR A RECALL ON THIS. THE DEALERSHIP SAYS A NEW BCM PLUS INSTALL AND PROGRAMING WILL BE $750 BUT THEY WONT GUARANTEE THAT IT WILL FIX THE PROBLEM. THE WHOLE TDM SYSTEM IS FAULTY AND NEEDS TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889266July 28, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MY CAR ALL OF A SUDDEN BEEPED AND 3 WARNINGS CAME UP SAYING "ENGINE POWER REDUCED" ,"SERVICE TRACTION CONTROL" AND "SERVICE STABILITRAK" 2 IMAGES CAME ON AS WELL THE ENGINE LIGHT AND THE TRACTION ONE. THE CAR SEEMED TO BE RUNNING FINE I WAS ALMOST HOME. BUT IT SCARED ME SINCE ALL THOSE LIGHTS WERE FLASHING. ESPECIALLY THE ENGINE POWER REDUCING. READING ALL THESE STORIES I FEEL LUCKY THAT MY CAR DID NOT STOP ON ME. I REMEMBERED ID RECEIVED A LETTER THAT WAS NOT A RECALL BUT MENTIONED TO TAKE IN IF YOU HAD ANY ISSUES WITH THIS AND SHOULD BE COVERED OR REFUNDED IF FIXED IN THE PAST. I FOUND IT CALLED GM AND HAVE AN APPT IN 2 WEEKS WHICH WORRIES ME HOPE NOTHING HAPPENS BETWEEN THEN. THE BAD AND GOOD THING IS THAT NOW ALL THE LIGHTS HAVE COME OFF. HOPING THEY ARE STILL ABLE TO FIX IT AND I AM NOT HAVING TO PAY ANYTHING FOR IT. I FEEL LIKE THIS IS VERY DANGEROUS AND SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889311July 28, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT MENTIONED THAT THE INTERIOR LOCKS FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,803. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888882July 27, 2016
FUEL/PROPULSION SYSTEM
I JUST BOUGHT THIS 2002 CHEVY IMPALA FOR MY SON FOR HIS GRADUATION. THE PREVIOUS OWNERS SEEM TO TAKE GREAT CARE OF THIS CAR AND THE ONLY ISSUE IT HAD WAS THE GAS GAUGE WAS NOT ACCURATE. IT FLUCTUATES BETWEEN FULL AND EMPTY. THIS WEEK IT SEEMS TO BE STUCK ON FULL, BUT EVERY NOW AND THEN COME DOWN TO EMPTY THEN RIGHT BACK TO FULL . WE HAVE MY SON DRIVE MY YOUNGER BOYS BACK AND FORTH TO SCHOOL AND HE DRIVES LONG DISTANCES TO GO TO HIS ARMY TRAININGS. IT HAS BECOME AN ISSUE FOR HIM TO REMEMBER HOW MUCH GAS IS IN THE TANK. AND HAS BECOME A WORRY FOR ME THAT HE MIGHT GET STRANDED SOMEWHERE DUE TO NO GAS. AFTER REVIEWING THE COMPLAINTS IT SOUNDS LIKE WE ARE NOT THE ONLY ONES WITH THIS ISSUE. HOPE THE MANUFACTURER DOES SOMETHING ABOUT THIS SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889029July 27, 2016
ELECTRONIC STABILITY CONTROL (ESC)
ABOUT 8 MONTHS AGO MY 2012 CHEVY IMPALA STARTED CAUSING ISSUES WHEN THE ENGINE LIGHT APPEARED WITH THE REDUCED ENGINE LIGHT. TAKING IT TO A DEALERSHIP, THEY PUT THE COMPUTER ON IT & WERE UNABLE TO DETERMINE WHAT THE CODES WERE RELATED TOO. I THEN SEARCHED GOOGLE FOR ANY ISSUES COMPARING TO MINE AND FOUND SEVERAL COMPLAINS ABOUT THE SAME THING. FOLLOWING THE REPAIRS THAT OTHERS HAVE PERFORMED, I TRIED THE SAME THING WITH NO RESULTS. AT THE MOMENT I AM LOOKING AT REPLACING THE THROTTLE BODY SENSOR WITH THE HOPES THAT IT WILL BE FIXED. THE SAFETY CONCERNS IS THAT MY VEHICLE WILL BE FINE FOR A FEW MINUTES BUT THEN THE REDUCED ENGINE LIGHT APPEARS AND MY CAR WILL CONTINUE AT VERY LITTLE SPEEDS AND THE SHIFTING FROM GEAR TO GEAR WILL GO UP TO 5 AMPS. MY CAR WILL THEN START BUCKING LIKE A HORSE IN THE MIDDLE OF TRAFFIC UNTIL IT STABILIZES AND I'M ABLE TO RUN AT GOOD SPEEDS. MY CAR HAS NOT YET STALLED BUT WITH IT REDUCING SPEEDS IN THE MIDDLE OF TRAFFIC, IT CAUSES SAFETY CONCERNS AS A FAST MOVING CAR CAN COME UP ME AND HIT ME. I HOPE THIS GETS ATTENTION FROM GM AS I HAVE READ THAT SEVERAL OTHERS THAT HAD THE SAME ISSUES. THIS IS MY SECOND MESSAGE FOR THE SAME ISSUES AND I DO NOT RECALL HAVING RECEIVED A RESPONSE FROM MY 1ST COMPLAINT. PLEASE ADVISE WHY GM HAS NOT MADE A RECALL ON THIS ISSUE AND GIVE THEIR CUSTOMER'S A BETTER DRIVING EXPERIENCE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889110July 27, 2016
UNKNOWN OR OTHER
RELAY SWITCH ON DRIVER SIDE FOR AIR CONDITIONER CLICKS FOR SEVERAL MINUTES AND BLOWS HOT AIR. THE PASSENGER SIDE CURRENTLY BLOWS COLD BUT NOW THE CLICKING HAS BEEN HAPPENING THERE ALSO. I HAD A TOTAL STRANGER HEAR THE NOISE WHILE I WAS PUMPING GAS WHO SAID HIS IMPALA DID THE SAME THING. THIS IS OBVIOUSLY A COMMON DEFECT IN CHEVROLET IMPALAS THAT SHOULD BE TAKEN CARE OF. THIS HAPPENS EVERYWHERE ALL THE TIME MOVING AND PARKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888342July 25, 2016
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE SEAT BELT TENSIONER, AND THE DRIVER AND PASSENGER SIDE SEAT WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. IT WAS UNKNOWN IF THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887737July 22, 2016
STEERING
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 09E005000 (STEERING) AND 08E063000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887779July 22, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V400000 (ELECTRICAL SYSTEM) AND 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887825July 22, 2016
AIR BAGS
"TAKATA RECALL" ? CHECK AIRBAG LIGHT IS CONTINUOUSLY ON. DEALER STATES IT IS NOT RELATED TO RECALL AND NO RISK. THEY WILL REPAIR FOR A RIDICULOUS CHARGE. IF THERE IS NO RISK, I WILL NOT CONCERN MYSELF. THE LIGHT CAME ON WHILE ON A ROAD TRIP. IT IS UNKNOWN WHAT PART IS AT FAULT OR IF CONNECTED TO TAKATA ISSUES. IT HAS BEEN OVER 6 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887862July 22, 2016
POWER TRAIN, ENGINE, TRACTION CONTROL SYSTEM, SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, THE ABS, TRACTION CONTROL, SERVICE BRAKE ASSIST, AND CHECK ENGINE LIGHTS ILLUMINATED. THE VEHICLE BEGAN TO DECREASE IN SPEED WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS IN REVERSE, AN ABNORMAL NOISE COULD BE HEARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887487July 21, 2016
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887573July 21, 2016
AIR BAGS
"SERVICE AIR BAG" WARNING COMES ON INTERMITTENTLY: WHEN STARTING UP AND WHILE DRIVING. THIS IS VERY UNSAFE AND NEEDS TO BE RESOLVED AS SOON AS POSSIBLE. I HAVE BEEN RESEARCHING THIS AND HAVE FOUND MANY TO HAVE THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887568July 21, 2016
ENGINE
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885829July 19, 2016
ENGINE
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 09/14/16 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885855July 19, 2016
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS ON THE VEHICLE WERE NOT ILLUMINATING PROPERLY TO GUIDE HER WHILE DRIVING THE VEHICLE DURING NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 5,000. UPDATED 09/23/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala