Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10895854August 15, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT A FUEL ODOR EMITTED FROM THE VEHICLE AFTER IT WAS STARTED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V090000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895800August 14, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I WAS DRIVING AND SUDDENLY A SYMBOL FOR TRACTION STABILITY CAME ON AND THEN A WARNING SAYING LOW ENGINE POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895539August 13, 2016
ELECTRICAL SYSTEM, ENGINE, STEERING
TRAVELING A STATE HIGHWAY AT THE LEGAL SPEED OF 70 MPH, HAD TO BREAK VERY HARD. AS THE CAR SLOWED DOWN THE ENGINE SHUT OFF AND POWER STEERING FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895226August 12, 2016
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING MY CAR THE STABIL TRACK NEEDS REPAIRED THEN TRACTION CENTER THEN REDUCING ENGINE POWER.I WAS GETTING OFF THE HIGHWAY WHEN THE NOTICE STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895241August 12, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895298August 12, 2016
UNKNOWN OR OTHER
A/C ACTUATOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895041August 11, 2016
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT ILLUMINATED WHEN THE CONTACT MADE A LEFT OR RIGHT TURN. IN ADDITION, THE CONTACT STATED THAT A LOUD SQUEAKING SOUND EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A COMPUTERIZED ENGINE ANALYSIS AND EMISSIONS CHECK WERE PERFORMED. IN ADDITION, A VAPOR CANISTER, A VENT SOLENOID, AND A FUEL TANK VENT VALVE WERE REPLACED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM) AND WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER MAY BE ABLE TO SCHEDULE A REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895149August 11, 2016
SERVICE BRAKES, ENGINE
SEVERE VIBRATION WITH FOOT ON BRAKE PEDAL TRANSMISSION IN DRIVE, THE COLDER THE OUTSIDE TEMP. THE WORSE THE VIBRATION GETS. BEEN TO DEALERSHIP 6 TIMES DIFFERENT REPAIRS MADE NOTHING WORKED. I HAVE ALL REPAIR DOCUMENTS. CHEVROLET ACKNOWLEGED THE PROBLEM HOWEVER HAS NO SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895188August 11, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER'S PRESENCE SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894812August 10, 2016
STRUCTURE:BODY
THE DASH BOARD ON MY CAR IS CRACKED AROUND WHERE THE FRONT PASSENGER AIR BAG COMES OUT. I FEEL IT IS A HUGE SAFETY HAZARD FOR WHEN THE AIR BAG NEEDS TO DEPLOY. I FEEL THE CRACKED DASH BOARD MAY TURN INTO A SHARD OF HARD PLASTIC THAT COULD EITHER PIERCE THE AIR BAG OR HURT THE CORRESPONDING PASSENGER. I HAVE DONE RESEARCH AND SEEN THAT THIS ISSUE IS PREVALENT IN GENERAL MOTOR VEHICLE MODEL YEARS 2007-2013. NUMEROUS REPORTS HAVE BEEN MADE TO GENERAL MOTORS IN REGARDS TO THIS CRACKING. GENERAL MOTORS HAS DECLINED TO COMMENT TO EACH AND EVERY CLAIM BUT HAVE OFFERED SOME CUSTOMERS A HEFTY DISCOUNT TO REPLACE THEIR DASH. THE MAIN CALL TO ACTION HERE IS SAFETY. DASHES THAT ARE CRACKED IN PLACES AROUND THE PASSENGER AIRBAG CAN BECOME FLYING PROJECTILES IN THE EVENT OF AN ACCIDENT WHERE THE PASSENGER OR SIDE IMPACT AIRBAG DEPLOYS. PREVIOUSLY STATED, GENERAL MOTORS OBVIOUSLY RECOGNIZES THIS AS A PROBLEM BEING THAT IT HAS OFFERED PERSISTENT CUSTOMERS, WHO BRING UP THE VALIDITY OF SAFETY CONCERNS, A REPLACEMENT FOR $200 TO FREE. PLEASE HELP ME BRING THIS ISSUE TO LIGHT BY MAKING THIS AN ACTIVE RECALL ITEM. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894680August 10, 2016
UNKNOWN OR OTHER
MY CAR IS CURRENTLY IN SOUTH KOREA WITH ME, BECAUSE I'M STATIONED HERE FOR MILITARY PURPOSES. I'M MOVING BACK TO THE STATES AND MY CAR IS SUPPOSED TO SHIP OFF AUGUST 29TH BUT MY CAR CANNOT SHIP WITH A RECALL STATUS THAT READS INCOMPLETE STATUS WITH THE VPC CENTER. NO DEALERSHIP IN KOREA CAN HELP ME WITH THIS ISSUE. MY RECALL ISSUE STATES IF THE KEY RING IS CARRYING ADDED WEIGHT AND THE VEHICLE GOES OFF ROAD OR EXPERIENCES SOME OTHER JARRING EVENT, IT MAY UNINTENTIONALLY MOVE THE KEY AWAY FROM THE "RUN" POSITION. AFTER CALLING THE CHEVROLET DEALERSHIP, I WAS TOLD A CASE WOULD BE OPENED IN MY SITUATION TO ATTEMPT TO CLOSE OUT THE RECALL DUE TO ME HAVING HE VEHICLE THREE YEARS WITH NO ISSUES RELATED TO THIS. IT HAS BEEN A WEEK AND I WAS TOLD THAT I WOULD BE CONTACTED IN TWO DAYS WITH AN ANSWER. CAN SOMEONE HELP ME IN THIS SITUATION SO THAT MY CAR CAN BE SHIPPED BACK TO AMERICA???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894713August 10, 2016
ELECTRICAL SYSTEM, POWER TRAIN
MY CAR STOPPED ON 630. IT SAID DISABLED FULL THROTTLE. I HAD TO SIT FOR 15 MINUTES BEFORE IT WOULD START. I THEN HEAR A CLICKING NOISE THAT STARTED AT 830AM AND STOPPED AT 832AM. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR. DO NOT BUY ANY IMPALA, UNLESS YOU HAVE A LIFETIME OF FIXABLE RECALLS. IT'S HOT IN ARKANSAS AND TO STALL FOR 15 MINUTES WITH CHILDREN IN THE CAR IS UNACCEPTABLE. WHEN YOU CALL CHEVY CUSTOMER SERVICE, THEY CAN NOT HELP YOU WITH ANYTHING. THEY JUST TAKE YOUR VIN NUMBER AND STATE OH I DON'T SEE A RECALL FOR YOUR VEHICLE, ALTHOUGH YOU READ 5598 PROBLEMS/SAME ISSUE YOU ARE HAVING WITH YOUR CAR. ERRATIC TRANSMISSION IS THE WHOLE PROBLEM. SO TO CHEVROLET AND COMPANY PLEASE THINK ABOUT FAMILIES AND CHILDREN WHEN ATTEMPTING TO SALE A NEW CAR WITH USED PRODUCTS. IT'S NOT COOL AND THE SAD PART IS YOU WILL NOT FIX IT. WARRANT MY BEHIND CHEVY NEED A LIFETIME OF RECALLS FOR EVERYONE ON ALL CARS. MAY JESUS BE WITH YOUR COMPANY. SINCERELY A MOTHER OF 3 BOYS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10894724August 10, 2016
STRUCTURE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHEN THE DIRECTION OF THE AIR FLOW CHANGED FROM THE AIR CONDITIONER, A LOUD KNOCKING NOISE EMITTED FROM THE DASHBOARD. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 106,000. UPDATED 10/07/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894737August 10, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS NEEDED TO BE REPLACED WEEKLY. THE CONTACT STATED THAT CORROSION BUILT UP AROUND THE BULB, WHICH CAUSED IT TO FAIL OFTEN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. UPDATED 11/17/16*LJ UPDATED 11/17/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894296August 9, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE WHEN THE A/C WAS DEACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894672August 9, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY CAR IS TRYING TO KILL ME. AT A COMPLETE STOP WHEN I HIT THE GAS THE TRACTION CONTROL COMES ON. MY DASH SAYS SERVICE STABILITRAK , TRACTION CONTROL AND ABS. I MUST TURN OFF THE TRACTION CONTROL TO DRIVE MY VEHICLE. WITH ALL THAT, IF I DRIVE UP HILL IT TURNS THE TRACTION CONTROL ON, THE ABS AND TRACTION CONTROL LIGHT UP AND THE LIGHTS STAY ON. WHEN THE CAR IS RESTARTED ALL THE LIGHTS GO AWAY. TWICE I WAS PULLING ONTO THE HIGHWAY FROM A STOP. THAT SITUATION HAPPENED AND MY CAR DIDNT MOVE. LUCKILY THE CAR WAS ABLE TO MOVE OR ELSE I WOULD HAVE SEVERLY INJURED. THIS HAPPENS WITH MY VEHICLE DAILY. I TOOK MY CAR IN BECAUSE MY ALTERNATOR FAILED. I TOLD THE DEALERSHIP ABOUT A TSB FOR THE ISSUE AND THEY DID NOTHING. IT ALSO HAPPENS A LOT IF IM ACCELERATING WHILE TURNING A CORNER. THE DASH LIGHTS UP LIKE CHRISTMAS LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894062August 8, 2016
ELECTRONIC STABILITY CONTROL (ESC)
WHEN DRIVING THE TRACTION CONTROL AND STABILIZER LIGHT COMES; THEN THE ENGINE REDUCED POWER LIGHT CAR WILL JUST CUT OFF IN THE MIDDLE OF THE STREET . THIS HAS BEEN GOING ON FOR OVER A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894103August 8, 2016
ENGINE, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 10/13/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894167August 8, 2016
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED, ALL THE DOORS FAILED TO UNLOCK ELECTRONICALLY. IN ADDITION, ALL THE DOORS FAILED TO OPEN MANUALLY INTERMITTENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000. UPDATED 10/18/16*LJ THE CONSUMER STATED THE DOORS UNLOCKED RANDOMLY. UPDATED 10/25/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894148August 8, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT HAD NOT EXPERIENCED A FAILURE WITH THE VEHICLE UNTIL IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). SHORTLY AFTER THE DEALER'S REPAIR, THE CHECK ENGINE WARNING LIGHT RANDOMLY ILLUMINATED AND THE VENT CONTROLS FAILED TO PROPERLY WORK. IN ADDITION, THE KEY FOB FAILED TO LOCK AND UNLOCK AT DIFFERENT POINTS IN TIME. THE CONTACT NOTIFIED THE DEALER AND THEY WERE UNABLE TO PROVIDE A SOLUTION FOR THE VARIOUS ELECTRICAL FAILURES. IN ADDITION, THE BRAKES WERE SLOW TO RESPOND AND THE DEALER REPLACED THE ROTORS, WHICH DID NOT PREVENT THE FAILURE. THE CONTACT WAS INFORMED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE REPAIRS FOR THE BRAKE SYSTEM DID NOT PREVENT THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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