Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10897941August 23, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHEN THE IGNITION WAS STARTED, THE FUEL PRESSURE REGULATOR LEAKED AND THE INTERIOR CABIN EMITTED A FOUL ODOR. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER AND THE FUEL PRESSURE UNIT WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897572August 22, 2016
ENGINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, SMOKE AND FLAMES EMITTED FROM THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) ASSOCIATED WITH THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 11/17/16*LJ *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10897748August 22, 2016
TRACTION CONTROL SYSTEM, SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT HEARD ABNORMAL NOISES THAT PROGRESSED WITHOUT WARNING. THE VEHICLE STALLED SEVERAL TIMES AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO RESTART. TN ADDITION, THE ABS AND TRACTION CONTROL STABILIZER WARNING INDICATORS ILLUMINATED MULTIPLE TIMES WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS UNABLE TO DETERMINE IF THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897427August 21, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, SEATS
WHILE DRIVING AND THE CAR SHUTS DOWN, WHEN IT FINALLY STARTS THE ENGINE LIGHT CAME ON, THE PASSENGER SEAT COMES ON AND NO ONE IS SITTING THERE. IVE HAD IT CHECKED OUT SOMETHING ABOUT AN AIR MASS FLOW SENSOR, THEN THE LIGHT CAME ON ABOUT TRACTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897321August 20, 2016
ELECTRONIC STABILITY CONTROL (ESC), WHEELS
ABS LIGHT COMES ON STABILTRAC LIGHT COMES ON BRAKES PULSE AND GRIND ON OCCASION DON'T WANT TO STOP AT TIMES LIKE YOUR ON ICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897387August 20, 2016
AIR BAGS, ELECTRICAL SYSTEM
I TOOK MY CAR TO AUTO MALL IN BRATTLEBORO VT FOR THE RECALL 36110 PASSENGER SEAT OCCUPANT SENSING. THEY HAD IT ALL DAY SAID THEY FIXED IT BUT THE AIRBAG LIGHT IS ON AND IT STILL DOESN'T SENSE ANYONE IN THE PASSENGER SIDE SEAT. THEY ALSO GAVE ME A LIST OF 9 CODES THAT MY CAR NOW HAS BUT DIDN'T BACK IN JUNE 3 OF WHICH I KNOW ABOUT TIRE AND DEAD BATTERY IN MY REMOTE AND MY ACTUATOR DOOR, THE REST ALL HAVE TO DO WITH ELECTRIC ISSUES. I THINK STEMMING FROM THE ORIGINAL RECALL. I WOULDN'T PAY 90.00 TO HAVE IT CODED AGAIN SO I LOOKED UP THE CODES MYSELF AND THEY ARE ALL LOOP OPEN CIRCUIT AND ONE IS SECOND ROW SEAT BELT PRETENSIONER DEPLOYMENT CONTROL. SEEMS TO ME THAT THERE IS MORE THAN WRAPPING THE WIRES IS GOING TO FIX, I THINK IT ALL HAS TO DO WITH THE RECALL BUT THEY REFUSE TO DO ANYTHING. I DON'T EVEN KNOW WHAT THEY DID WRAP OR CHANGE THE HOUSING?? MY CODES ARE AS FOLLOWS B0223 B3060 B3031 B1325/3 B0074 C0755 BOO1B/4 B0021/04. HELP PLEASE ALL I WANT IIS TO BE ABLE TO GET MY CAR INSPECTED. AS I SAID I HAD NO CODES UNTIL THIS STARTED WHEN THE SAME DEALER CHANGED MY PPS MODULE BACK A FEW MONTHS AGO WHICH WAS A RECALL TOO. WHEN MY ABS LIGHT CAME ON AND TRACTION CONTROL AND LOSS OF POWER. AFTER AUTO MALL FIXED THAT THE AIRBAG LIGHT CAME ON. THEY HAD THE NERVE TO ASK IF I HAD MICE LIVING IN MY CAR...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897106August 19, 2016
ENGINE, STEERING
THE OIL PAN LEAKS OIL WHEN NOT IN MOTION AND POSSIBLY WHILE IN MOTION. ADDITIONALLY WHEN MOTION THE STEERING MAKES A GRINDING NOISE WHEN TURNING (THE SOUND APPEARS TO COME FROM THE STEERING BOX).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897112August 19, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE. THE DEALER STATED THAT THE RECALL ISSUE WAS NOT ON THE PASSENGER SIDE, BUT ON THE DRIVER SIDE WITH THE SEAT BELT RETRACTOR OR WIRING HARNESS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 11/01/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896806August 18, 2016
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO OPEN FROM OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875130August 18, 2016
ENGINE AND ENGINE COOLING
2001 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE TO REPAIR VEHICLE OIL LEAKAGE BEFORE CONSUMER RECEIVED ENGINE OIL DEPOSITS ON EXHAUST MANIFOLD RECALL NOTICE. *SMD THE CONSUMER STATED THE VEHICLE LEAKED OIL ALL THE TIME AND 15 YEARS LATER, SHE RECEIVED A RECALL REGARDING THE ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896948August 18, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG SENSOR ILLUMINATED AND INDICATED THE PRESENCE OF A FAILURE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896933August 18, 2016
STEERING
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO MAKE A TURN, THE CONTACT HEARD AN ABNORMALLY LOUD NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, THE RESULTS COULD NOT BE PROVIDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896977August 18, 2016
ELECTRICAL SYSTEM, POWER TRAIN
THE CAR HAS ERRATIC SHIFTING. IT SEEMS AS IF THE GEARS GET STUCK BEFORE THEY RELEASE ESPECIALLY WHEN SLOWING DOWN THEN TAKING OFF, LIKE IF YOU DO A ROLLING STOP OR SLOW DOWN AT A TRAFFIC LIGHT BUT DON'T STOP FULLY BEFORE ACCELERATING AGAIN. IT DOES NOT DO IT EVERYTIME YOU DRIVE THOUGH. THERE IS ALSO A CLICKING COMING FROM BEHIND THE DASH. THE ACTUATOR FOR AIR HAS GONE BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896710August 17, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE STABILITRAC CONTROL, SERVICE TRACTION CONTROL, ESC, AND ENGINE WARNING INDICATORS ILLUMINATED. THE CRUISE CONTROL LIGHT TURNED OFF AND, WHILE DEPRESSING THE BRAKE PEDAL, THERE WAS A CLICKING NOISE COMING FROM THE GLOVE COMPARTMENT. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896201August 16, 2016
AIR BAGS
RECEIVED A SAFETY RECALL FOR ABOVE CAR FOR THE AIRBAG. THE RECALL IS #36110. IT STATES THAT DIC ALERTS MAY INTERMITTENTLY TURN ON AND OFF. THE DASHBOARD LIGHT ON MY CAR HAS BEEN DOING EXACTLY THAT. I BROUGHT IT TO CURRY CHEVROLET IN WHITE PLAINS, NY. THE DEALER TOLD ME THAT THE AIRBAG RECALL HAS NOTHING TO DO WITH THE AIRBAG WARNING SIGN THAT WON'T TURN OFF AND WANTED TO CHARGE ME $700 TO FIX IT. THE CAR ONLY HAS $31,000 MILES ON IT. I AM 80 YEARS OLD AND DO NOT HAVE THE RESOURCES TO FIX THIS PROBLEM AS I AM ON A FIXED INCOME. I FEEL THE AIRBAG RECALL/AND LIGHT PROBLEM ARE DEFINITELY RELATED. I AM 80 YEARS OLD AND DO NOT HAVE THE RESOURCES TO FIX THIS PROBLEM AS I AM ON A FIXED INCOME. I FEEL THE AIRBAG RECALL/AND LIGHT PROBLEM ARE DEFINITELY RELATED AND THAT I AM BEING TAKEN ADVANTAGE OF. I LOOK FORWARD TO YOUR ASSISTANCE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896307August 16, 2016
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE INSERTING THE KEY IN THE IGNITION, IT INDEPENDENTLY EJECTED WHILE THE IGNITION SWITCH SEIZED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,808.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896441August 16, 2016
POWER TRAIN, STEERING, SUSPENSION
I TOOK MY CAR TO THE DEALERSHIP BECAUSE I HAD A FEW NOISES FROM THE FRONT END. ONE WAS A CLUNKING NOISE WHEN I REACHED SPEEDS OF APPROX 25 MPH, THE FRONT END WAS MAKING A POPPING NOISE, WHEN I WOULD BACK UP THEN PULL FORWARD THERE WAS A GRINDING NOISE, AND ALSO A FEW TIMES WHEN I WOULD MAKE A LEFT HAND TURN IT WAS LIKE MY CAR WAS STUCK FOR A FEW SECONDS WITH THE MOTOR REVVING, BUT WOULDNT MOVE. WHEN IT FINALLY WOULD, IT WOULD SHOOT FORWARD AND I ALMOST LOST CONTROL OF THE VEHICLE. WHEN I TOOK IT TO THE DEALER, I WAS TOLD BOTH LOWER CONTROL ARMS AND THE RIGHT FRONT HUB HAD EXCESSIVE PLAY, THE FRONT ENGINE, REAR ENGINE, STRUT MOUNT, AND TRANSMISSION MOUNT WERE TORN, THE FRONT TIMING COVER AND THE STEERING GEAR RACK WERE LEAKING AND ALL NEEDED TO BE REPLACED. SO MUCH FOR SPENDING SO MUCH MONEY FOR A CAR TO RELIABLY GET ME AND MY KIDS FROM POINT A TO B SAFELY. THANKFULLY THE DEALERSHIP IS HELPING ME OUT SO I CAN AFFORDS TO GET MY CAR FIXED, AND ITS STILL COSTING ME $2000. THE CAR ONLY HAS 60,3023 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896466August 16, 2016
ENGINE, POWER TRAIN
I HAD A REBUILD ENGINE IN THE CAR A MONTH AFTER L PURCHASE THE CAR. SINCE THEN MY CAR HAS BEEN BACK TO THE DEAL TWICE ABOUT THE ENGINE AND NOW A YEAR FROM THEN MY LAST PROBLEM. MY TRANSMISSION ISN'T WORKING AND NOW I HAVE TO FIND AWAY TO FIX IT. MRS.[XXX] BALTIMORE CITY RESIDENT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895939August 15, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896071August 15, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 15 MPH, AFTER PROCEEDING THROUGH A GREEN LIGHT, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, BOTH SHOULDERS, LEFT FOREARM, BRUISING AND SWELLING TO THE UPPER CHEST CAVITY AND LOWER ABDOMEN. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A TOW YARD WHERE IT WAS DETERMINED THAT THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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