Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10907468September 18, 2016
ELECTRICAL SYSTEM, ENGINE
MY CAR WILL NOT CRANK OR START..... IT HAS SOMETHING TO DO WITH THE SECURITY SYSTEM SO I'M TOLD...... THIS IS A SAFETY HAZARD....THIS HAPPENS OFTEN WHEN I'M FAR AWAY FROM HOME! I HAVE THE KEY BUT THE SECURITY SYSTEM STILL SHUTS THE CAR DOWN... THIS TIME I WENT IN THE STORE FOR 10 MINUTES, WHEN I RETURNED TO GO HOME THE CAR WOULD NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907385September 17, 2016
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
WHEN I AM DRIVING DOWN ANY ROAD, STOPPED AND TURNING THE ABS SYSTEM ENGAGES CAUSING GRINDING NOISE. LOSS OF POWER AND PERIODICALLY BRAKES LOCK UP AND GAS PEDAL LOCKS. WHEN PULLING OFF FROM A STOP I CAN NOT ACCELERATE & RPM GOES ALMOST RED LINE, CAR STARTS TO JERK AND AND TRANSMISSION DOESN'T SHIFT. I HAVE TO LET OFF GAS PEDAL AND ALLOW TO SHIFT. IT HAS STALLED NUMORUS TIMES WHEN PULLING INTO TRAFFIC AND ALMOST CAUSED ME TO BE HIT. THE SERVICE TRACTION CONTROL/ABS WARNING LIGHT DINGS AND STAYS LIT. I MANUALLY TURN OFF ABS BUT PROBLEM STILL OCCURS. ALSO THE WIRING THRU OUT THE CAR HAS FAILED TO MY REARVIEW MIRROR, DOMELIGHTS AND RADIO PANEL. MY GAS MILEAGE HAS SIGNIFICANTLY DECREASED. THE PROBLEM STARTED AROUND THE BEGINNING OF THE YEAR AND HAS PROGRESSIVELY GOTTEN WORSE TO THE POINT I AND SCARED TO DRIVE MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907100September 16, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
FOR AWHILE MY CAR HAS BEEN HAVING STARTING PROBLEMS, AT RANDOM TIMES IT DOES NOT START AND IT TAKES TEN MINUTES FROM THE FIRST TIME I TURN THE KEY TO START. RECENTLY IT STARTED SHUTTING DOWN (AS FAR AS DASHBOARD FUNCTIONS AND THE MOTOR KILLS) BOUNTY FOR A BRIEF MOMENT AS I AM DRIVING I NOTICED IT DOES IT WHENEVER I USED THE TURN SIGNALS AND IT ALSO MAKES A BUZZING TYPE NOISE WHEN I USE THE TURN SIGNALS THEN IT GOES AWAY. NOW MY CAR WON'T START AT ALL, IVE HAD MY BATTERY AND ALTERNATOR BOTH TESTED AND THEY BOTH CAME BACK FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907244September 16, 2016
UNKNOWN OR OTHER
CLOSED THE DRIVER DOOR ON CAR, HEARD A WHAT SOUNDED LIKE AN EXPLOSION FROM OVER HEAD. DISCOVERED THAT REAR SUNROOF PANEL HAD EXPLODED, GLASS PIECES HAD FALLEN ONTO SLIDING VISOR PANEL. HAD BEEN SITTING STATIONARY IN THE SUN. I TOOK IT TO THE DEALER. WITHOUT QUESTION THEY SAID IT WAS A WARRANTY ITEM (CAR 2 MONTHS OLD). WAS TOLD BY DEALERSHIP PERSONNEL THAT THIS WAS THE SECOND EXPLODED PANEL THEY HAVE SEEN THIS WEEK ON A GM VEHICLE. WHILE DRIVING TO THE DEALERSHIP, GLASS SHARDS FLEW OFF THE ROOF SCRATCHING THE REAR DECK PAINTED SURFACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906821September 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT LATER RECEIVED NOTIFICATION OF AN UNKNOWN MANUFACTURER RECALL FOR THE AIR BAGS. THE DEALER REPAIRED THE VEHICLE; HOWEVER, DAYS LATER, THE AIR BAG WARNING INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWICE, BUT THEY COULD NOT REPLICATE THE FAILURE. THE VEHICLE WAS TAKEN BACK AGAIN WITH THE SERVICE AIR BAG WARNING INDICATOR STILL LIT. THE DEALER INDICATED THAT THE WIRE HARNESS WAS FAULTY AND NEEDED TO BE REPLACED UNDER THE FRONT PASSENGER SIDE SEAT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906334September 14, 2016
SERVICE BRAKES
RECEIVED "SERVICE TRACTION CONTROL, SERVICE STABILITRAK, SERVICE BRAKE ASSIST" WARNINGS ALL AT THE SAME TIME. CAR MAKES A LOUD NOISE WHEN REVERSING AND TURNING TO THE RIGHT OR LEFT AT LOW SPEEDS. OCCASIONALLY WHILE BRAKING, THE CAR SKIDS. ABS LIGHT ALSO CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906407September 14, 2016
ELECTRONIC STABILITY CONTROL (ESC)
MY COMPUTER IS ALERTING ME TO "SERVICE STABILITRACK". BASED ON SOME QUICK SEARCHES, IS SEEMS THAT THERE MAY HAVE BEEN A RECALL ON THIS ISSUE. WHERE DO I FIND OUT WHAT TO DO AND WHETHER OR NOT IT IS COVERED UNDER A RECALL? IT SEEMS TO LOSE POWER AND SOMETIMES IT FEELS AS IF THERE IS NO POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906410September 14, 2016
AIR BAGS, ELECTRICAL SYSTEM
WE BROUGHT VEHICLE IN FOR RECALL FOR WIRING HARNESS REPAIR BACK IN AUGUST BECAUSE AIRBAG LIGHT WAS ON. DEALERSHIP WRAPPED THE WIRES. 3 WEEKS LATER AIRBAG LIGHT WAS ON AGAIN. BROUGHT BACK TO DEALERSHIP AND THEY TOLD US WIRES WERE DAMAGED AND WIRING CONNECTOR NEED TO BE REPLACED WHICH WAS NOT PART OF RECALL. PAID $329. WHEN I READ RECALL ONLINE, IT CLEARLY STATES THE WIRES SHOULD BE INSPECTED BEFORE APPLYING THE TAPE AND IF NOT WIRING SHOULD BE REPLACED FOR NO CHARGE. I FILED COMPLAINT WITH GM AND THEY CONTACTED DEALERSHIP WHO STILL SAYS WIRES ARE NOT PART OF RECALL. ADVISED WORD FOR WORD OF RECALL AND NO HAVE TO GO TO DEALERSHIP WITH PAPERWORK. MY CHILD IS DRIVING THIS CAR AND WAS TOLD BY THE DEALERSHIP THIS IS NOT A SAFETY ISSUE AND WE COULD HAVE LEFT IT AS IS. REALLY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906745September 14, 2016
ELECTRICAL SYSTEM
TAKATA RECALL THE SECURITY SYSTEM IS MALFUNCTIONING CAUSING MY CAR NOT TO START SOMETIMES WHEN THE SUN IS OUT. ALSO IT TAKES A LONG TIME FOR THE SECURITY SYSTEM TO RESET ITSELF AND IT TAKES FOREVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905901September 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED WHENEVER THE DRIVER SEAT WAS MOVED FURTHER BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905766September 12, 2016
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER A RECALL PERTAINING TO THE STEERING; HOWEVER, THE VEHICLE WAS STILL EXPERIENCING THE SAME FAILURE. WHILE LEAVING THE DEALER, THE POWER STEERING FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND NO ADDITIONAL REPAIRS WERE MADE TO THE VEHICLE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905662September 11, 2016
AIR BAGS
WE HAVE OWNED THIS CAR SINCE IT WAS NEW AND THE AIRBAG LIGHT NEVER STAY OFF AFTER SO MANY REPAIRS WE SEE NO HOPE OF IT BEING REPAIR. CHEVROLET IS DOING ANOTHER COVER UP JUST LIKE THE IGNITION SWITCH. WE HAVE SPENT OVER 700 ON REPAIRS ONLY TO STILL HAVE THE AIRBAG LIGHT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905489September 10, 2016
ELECTRICAL SYSTEM
I WAS DRIVING DOWN THE HIGHWAY, GOING ABOUT 60MPH WHEN THE CHECK ENGINE LIGHT CAME ON AND THE CARJUST DIED, IT STARTED TO DECELERATE, I TRIED TO PUSH GAS BUT CAR WOULD NOT GO. LUCKILY TRAFFIC WAS LIGHT AND ABLE TO GET TO THE SIDE OF THE RODE WITHOUT INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905009September 9, 2016
STEERING
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE VEHICLE WAS TAKEN IN FOR AN INSPECTION AND THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,900. UPDATED 10/18/16*LJ UPDATED 10/19/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905079September 9, 2016
WHEELS
PURCHASED SET OF 4 YOKOHAMA ASCEND 225/55TR17 ON AUGUST 27,2013 TO REPLACE OEM TIRES. A FRONT END ALIGNMENTS WAS COMPLETED @ 3,385 MILES BEFORE THE PURCHASE. ANOTHER FRONT END ALIGNMENT WAS COMPLETED @ 26,327 MILES ON JULY 2, 2015. TIRES WERE MAINTAINED AT 35PSI WITH ROTATIONS OCCURRING AT 6344, 26327, 33445 & 41614. WITH STEERING WHEEL VIBRATION OCCURRING, IT WAS DETERMINED TIRE SEPARATION OCCURRED ON THE RIGHT FRONT AT 49,179 MILES. TIRE WAS REPLACED AT A PRORATED RATE ON MAY 16, 2016. ON SEPTEMBER 7, 2016 A SIMILAR STEERING WHEEL VIBRATION WAS NOTICED APPROXIMATE 600 MILES FROM HOME. UPON NEARING HOME, EXCESSIVE STEERING WHEEL AND VEHICLE OSCILLATIONS WHERE OBSERVED AT SPEEDS >45MPH. ON SEPTEMBER 9, 2016 IT WAS DETERMINED THAT A SECOND TIRE HAD SEPARATED, THIS TIME IT WAS THE LEFT FRONT AT 49,625 MILES. TIRE WAS REPLACED AT A PRORATED BASIS. ALL MILEAGES ARE STATED IN TREAD WEAR WITH THIS COMPLAINT BEING BASED ON FMVSS & CFR EXPERIENCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904683September 8, 2016
AIR BAGS, ELECTRICAL SYSTEM
VEHICLE WAS TRAVELING 45 MPH WHEN AIR BAGS DEPLOYED. NO COLLISION OCCURRED, NO ONE WAS INJURED, ROAD WAS DRY AND SMOOTH, TRAFFIC WAS LIGHT, ROAD WAS VERY FAMILIAR. CALLED GM AND THEY TOOK VEHICLE TO WALTER JACKSON CHEVROLET IN RINGGOLD, GA FOR INSPECTION. THE CAUSE, THEY FOUND, WAS A PERSISTENT WATER LEAK BEHIND THE GLOVE BOX WHICH CAUSED CORROSION AND CAUSED THE AIRBAGS TO DEPLOY. WE HAVE ATTEMPTED TO HAVE THIS LEAK REPAIRED MULTIPLE TIMES, BUT ATTEMPTS ONLY SUCCEEDED TEMPORARILY, IF AT ALL. FOUND FROM INTERNET SEARCHES THAT THIS IS A COMMON PROBLEM WITH GM VEHICLES. AS I ALSO DRIVE A 2004 IMPALA THAT HAS HAD THE SAME LEAK, I AM CONCERNED THAT ITS AIRBAGS COULD ALSO DEPLOY AT ANY TIME. WE ARE THE SECOND OWNERS OF THIS VEHICLE BUT ARE FAMILIAR WITH THE CAR'S HISTORY, AS IT WAS PURCHASED FROM A FAMILY MEMBER. KELLEY BLUE BOOK VALUES IT AT $2,000 AND REPAIRS ARE ESTIMATED AT $4,000. FOLLOWING IS A LIST OF REPAIRS ON THE CAR, EXCEPTING ROUTINE MAINTENANCE: 12-20-2007- RIGHT SIDE COWL PANEL SEAL- TO FIX LEAK UNDER GLOVE BOX 5-15-2010- BODY REPAIR- GRASS FIRE GOT CLOSE ENOUGH TO BLISTER PAINT ON RIGHT SIDE OF CAR BEFORE FIRE DEPT. PUT IT OUT. (WE WEREN'T THERE TO MOVE IT.) 11-19-2013- WINDSHIELD AND GASKET- LEAKING AGAIN. 5-13-2016- REPAIR WATER LEAK- LEAKING AGAIN. THIS IS A DESIGN FLAW. THERE ARE SEVERAL DIFFERENT AFTER-MARKET FIXES ON THE INTERNET THAT MECHANICALLY INCLINED PEOPLE HAVE DEVISED, BUT THIS SHOULD NOT BE NECESSARY. THE VEHICLE SHOULD BE SAFE FROM THIS PROBLEM WHEN IT ROLLS OFF THE ASSEMBLY LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904760September 8, 2016
ELECTRONIC STABILITY CONTROL (ESC)
I GOT AN ALERT THAT I SHOULD "SERVICE TRACTION CONTROL" AND THAT "ENGINE POWER IS REDUCED". THE CAR BEGAN JERKING. IT HAS HAPPENED SEVERAL TIMES NOW AND HAS ACTUALLY CAUSED THE CAR TO SHUT OFF WHEN I WAS TRAVELING AT HIGH SPEED (65MPH).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904861September 8, 2016
POWER TRAIN, SUSPENSION
FROM A STOPPED POSITION, TRYING TO TAKE OFF CAR ACTS AS IF I'M NEUTRAL AND THEN WILL SUDDENLY JERK INTO GEAR. THE AUTOMATIC HEAR SHIFTS ARE ROUGH AND DELAYED. THERE'S VERY LITTLE POWER OR STRUGGLE TO REGISTER WHEN APPLYING GAS. WHEN ON FWY ESPECIALLY WHEN IN SLOW MOVING TRAFFIC THERE IS A LOT OF PROBLEMS WITH THE TRANSMISSION AND SLIPPING, ROUGH GEAR SHIFTS BOTH UP AND DOWN. THEN THE SCARY PART IS WHEN DRIVING WITH MY 2 LITTLE GIRLS AND IN REGULAR OR HEAVY TRAFFIC AND MAKING TURNS, ESPECIALLY LEFT, I HAVE HAD THE CAR FREEZE UP ON ME IN THE MIDDLE OF INTERSECTIONS. WHEN I TRY AND ACCELERATE I'M STUCK AS IF I'M NEUTRAL AND HEAR THE ENGINE REVVING AND FINALLY WILL VIOLENTLY LIKE POP INTO GEAR. IT'S MADE ME HAVE A LOT OF SAFETY ISSUES FOR MYSELF AND CHILDREN. IT'S VERY FRUSTRATING AND PROBLEMATIC. WITH ALL THESE THINGS HAPPENING THE TRANSMISSION NOR CHECK ENGINE LIGHT HAS APPEARED, THEREFORE MAKING IT TREMENDOUSLY DIFFICULT NEAR IMPOSSIBLE FOR ME TO HAVE IT PROPERLY DIAGNOSED USING SCANNER AND COMPUTER READER. EVERY REPAIR SHOP HAS GIVEN DIFFERENT "FINDINGS" AFTER ONLY A DRIVE AROUND THE BLOCK. IT'S A NIGHTMARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903704September 6, 2016
ENGINE, VEHICLE SPEED CONTROL, STEERING
MAJOR SAFETY ISSUE! WHILE DRIVING ON THE EXPRESSWAY HOURS FROM HOME REDUCED ENGINE POWER/SERVICE TRACTION CONTROL/CHECK ENGINE LIGHTS CAME ON. CRUISE CONTROL DISABLED AS WELL. CAR STOPPED ON THE EXPRESSWAY, STEERING WHEEL LOCKED UP. LUCKILY WE WERE ABLE TO COAST TO THE SIDE OTHERWISE THIS COULD HAVE BEEN A DISASTER! VEHICLE WAS TOWED TO A NEARBY SERVICE STATION WHERE IT IS CURRENTLY LOCATED. THERE ARE SEVERAL COMPLAINTS OUT THERE LIKE THIS. GM NEEDS TO RECALL AND FIX THIS PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903722September 6, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE ATTEMPTING TO START THE ENGINE, THE BATTERY FAILED. THE BATTERY WAS ABLE TO BE JUMPSTARTED. THE DEALER DIAGNOSED THE VEHICLE, BUT FOUND NO FAILURE. THE MECHANIC SUGGESTED THAT THE CONTACT REPLACE THE GRILL TO PREVENT THE BATTERY FROM FAILING AGAIN. A FEW DAYS LATER, THE VEHICLE WAS UNABLE TO START WHEN THE KEY WAS TURNED IN THE IGNITION. AFTER SEVERAL ATTEMPTS, THE VEHICLE STARTED. SHORTLY AFTER, THE COMPUTER SYSTEM RESET AND ALL OF THE WARNING PROMPTS ILLUMINATED. THE CONTACT STATED THAT THE ALARM, TURN SIGNALS, HORN, AND NOTIFICATIONS FAILED TO FUNCTION PROPERLY. THE CONTACT ATTEMPTED TO TURN OFF THE IGNITION SWITCH, BUT WAS UNABLE TO REMOVE THE KEY OUT OF THE IGNITION BECAUSE IT WAS TOO HOT. THE DEALER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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