Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#11268400October 14, 2019
ELECTRICAL SYSTEM, ENGINE
WHEN THE VEHICLE GOES INTO AUTO SHUT OFF AT A STOP SIGN OR DURING TRAFFIC JAMS WHERE I AM JUST STOPPED BY MY BRAKE BUT NOT IN PARK IT FAILS TO RESTART AND SHUTS THE ENGINE COMPLETELY OFF. I HAVE TO QUICKLY PUT IT IN PARK AND PRESS THE BUTTON TO START THE ENGINE IN ORDER TO GO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267876October 11, 2019
ELECTRICAL SYSTEM
WHILE THE CAR IS IN PARK AND NO ONE IN THE CAR AND THE KEY IN THE IGNITION BUT THE KEY IN THE OFF POSITION THE CAR CONTINUALLY TRIES TO START BY ITSELF. THE CAR IS NOT EQUIPPED WITH A REMOTE START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267935October 11, 2019
POWER TRAIN
CAR WOULD NOT GO INTO PARK WHILE STATIONARY IN A PARKING LOT. THE SHIFTER WOULD MOVE BETWEEN REVERSE, NEUTRAL, AND DRIVE BUT STOPPED AT PARK. I HAD TO PUSH VERY HARD ON IT TO FORCE IT INTO PARK. DANGEROUS BECAUSE IT COULD ROLL. PLUS YOU CAN'T REMOVE THE KEY FROM THE IGNITION SO YOUR CAR COULD GET STOLEN. THE ENTIRE SHIFTER ASSEMBLY HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267356October 9, 2019
ENGINE, UNKNOWN OR OTHER
INTERNAL SQUEAKING SOUND WHEN IDLING OR WHEN ACCELERATING. MECHANIC COULDNT SOLVE TO RECOMMENDED GOING TO DEALERSHIP. THEY DIAGNOSED AS FAULTY IGNITION COIL AND LOOSE SPARK PLUG. I LATER FOUND OUT THERE IS A SERVICE BULLETIN AS THIS IS A KNOW ISSUE ON CHEVYS HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2014/SB-10090461-2280.PDF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267528October 9, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE A 2014 CHEVY CRUZE (1.4L TURBO). I TURN MY CAR OFF AND IT DOESNT MATTER IF I REMOVE THE KEY OR NOT MY CAR WILL TRY TO START ITSELF. WHEN THIS STARTED MY CAR STARTED RUNNING REALLY BAD. IT IDLES IRREGULAR AND CHECK ENGINE LIGHT HAS CAME ON GIVING ME CODES FOR THINGS LIKE FUEL INJECTORS AND 02 CENSORED AND MAP CENSORS ALSO THE MASS AIRFLOW SENSOR. I HAVE REPLACED ALL OF THESE ALONG WITH A CLEAN AIR FILTER AND THE IDLE TENSION PULLEY IT STARTED SQUEAKING. THIS FIXED NONE OF THE ISSUES. CODES ARE STILL COMING UP FOR PARTS THAT'S REPLACED. I'M PAYING ON A VEHICLE THAT'S NOT SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267270October 9, 2019
UNKNOWN OR OTHER
JUST STALLS WHENEVER IT FEELS LIKE. COULD BE REVERSING FROM A PARKING SPOT AND IT JUST STALLED AND WHEN PRESSED GAS THERE WAS NOTHING. JUST REPLACED THE TRANSMISSION IN JANURARY. IN A PARKING LOT,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267278October 9, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
STABILTRAK WARNING COMES ON AND MAKES CAR RUN HORRIBLE. HAD TO REPLACE TURBO TWICE NOW ONLY HAS 109,000 MILES. AIRBAG LIGHT STAYS ON. THE CAR HAS ALWAYS TICKED BAD. CAR ALMOST CAUGHT FIRE FROM A SENSOR. IT MELTED IT IN HALF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266741October 7, 2019
ELECTRICAL SYSTEM
VEHICLE WAS PARKED, ELECTRICAL SHORT. POSSIBLY AFTER LOCKING THE VEHICLE THE FIRE DEPARTMENT SAID. RESULTED IN FIRE DAMAGING THE WHOLE INTERIOR OF VEHICLE. VISOR MELTED, BURNED FROM CENTER CONSOLE, RIGHT THROUGH THE FLOOR TO THE FRAME, DAMAGED THE SEATS. CAR IS A MESS FROM SMOKE DAMAGE. CAR WAS DECLARED A TOTAL LOSS BY THE INSURANCE COMPANY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11266865October 7, 2019
SERVICE BRAKES
WAS GETTING READY TO LEAVE THE HOUSE TO GO TO THE STORE BRAKE PEDAL BECAME HARD AFTER STARTING THE ENGINE. FEELS LIKE THE BRAKE HAS A LOSS OF THE POWER ASSIST. AFTER STARTING THE CAR, PUT IT IN DRIVE, RELEASE THE BRAKE, VEHICLE BEGINS TO MOVE, APPLY BRAKE, BRAKE PEDAL WAS VERY HARD WITH EXCESSIVE FORCE NEEDED TO STOP THE VEHICLE. THIS JUST HAPPENED OUT OF NO WHERE. I HAVE DONE SOME RESEARCH AND FOUND THE SAME THING OCCURRED ON 2013-2014 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266872October 7, 2019
VISIBILITY/WIPER
THE WINDSHIELD WIPERS WOULD RANDOMLY STICK HALF WAY UP THE WINDSHIELD WHEN TURNED ON, AND ALSO HAPPEN AS SOON AS I WOULD TURN THE CAR ON. WAS DANGEROUS WHEN DRIVING IN THE RAIN BECAUSE I COULD NOT SEE WHERE I WAS GOING AND HAD TO PULL OVER MULTIPLE TIMES TO CLEAR THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266628October 6, 2019
ELECTRICAL SYSTEM, ENGINE
SOMETIMES WHEN I SLOW TO A STOP OR JUST DRIVING CAR SHUTS OFF WITHOUT WARNING. NO LIGHTS OR ANYTHING COME ON IN THE DASH SHOWING IT'S OFF. STARTS RIGHT BACK UP BUT VERY DANGEROUS COULD CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266455October 5, 2019
ELECTRICAL SYSTEM
WHEN I TURNED OFF MY CAR AND THE KEYS WERE IN THE IGNITION MY CAR TRIED TO START ITSELF...IT NOW DOES IT FREQUENTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266486October 5, 2019
ENGINE
BEEN HEARING TICKING NOISE COMING FROM THE ENGINE. CHECK ENGINE LIGHT IS ON. CODE P0234
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266505October 5, 2019
ELECTRICAL SYSTEM
WHEN I PARK MY CAR AND IF I LEAVE THE KEYS IN THE IGNITION IT STARTS ITSELF I CANT GET A VIDEO I TRIED BUT I NEVER KNOW WHEN ITS GONNA DO IT IT STARTED ABOUT 6 MONTHS AGO AND NOW IT'S DOING IT ALOT MORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266552October 5, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
CAT WAS SPUTTERING AND STALLING AFTER I HAD THE OIL CHANGED AND AIR FILTERS CHECKED. I GOT IT DIAGNOSED AND THE CODES GIVEN WERE P1101 P0299 P0171 P0106 I WAS COMING TO A STOP AT THE LIGHT WHEN I NOTICED SOME SQUEALING OR WHIRRING UNDER THE HOOD. I OPENED THE HOOD AND THE ENGINE IS LIKE ... MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266137October 4, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE ABRUPTLY SHUT OFF AND THE START/STOP BUTTON LIGHT FLASHED. THE VEHICLE WAS RESTARTED AND DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE SHUT OFF VALVE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS DRIVEN TO AUTONATION CHEVROLET OF NORTH RICHLAND HILLS (7769 BLVD 26, NORTH RICHLAND HILLS, TX 76180), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266193October 4, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
FAILURE TO BE NOTIFIED OF SEVERE SAFETY DEFECT AFFECTING 2.2 CHEVROLET VEHICLES 6 OTHER RECALLS ALL SPECIFYING EXACT CONDITION (NHTSA SPECIAL COVERAGE BULLETIN 14232 POWER STEERING STICK SLIP LOCK UP ) BEGAN EXPERIENCING INTERMITTENT LOCK UP OF STEERING ON HIGHWAY ONE MONTH AGO STILL CONFUSED UNDER TERMS OF SPECIAL COVERAGE WARRANTY 10 YEARS 150K MILES GM CHEVROLET SR VP ALICIA S BOLER DAVIS AND CEO MARY BARRA *DT*JB CA LICENSE XXXXXXX REV TAX XXXXX XXXXXX PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266072October 4, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I AM WRITING TO REQUEST AN INVESTIGATION INTO CHEVROLET CRUZE HEATER BLEND DOOR ACTUATOR FAILURES. THE ISSUE IS A SMALL PLASTIC GEAR THAT STRIPS OUT AND DOES NOT ALLOW THE BLEND DOOR TO CYCLE FROM WINDSHIELD DEFROST / DASH VENTS / AND FLOOR VENTS. THIS IS A HIGH SAFETY CONCERN IN COLD / RAINY WEATHER DRIVING DUE TO THE VEHICLE OPERATOR IS UNABLE TO ADJUST THE BLED DOOR TO DEFROST THE WINDSHIELD. THIS IN TURN ALLOWS THE WINDSHIELD TO BECOME FOGGED, (OR FROSTY IN EXTREME COLD) WHICH LEADS TO VERY POOR VISIBILITY. I HAVE A PROFESSIONAL YOUTUBE CHANNEL THAT SHOWS THE ISSUE IN DETAIL THE LINK IS HTTPS://YOUTU.BE/I5PDAIA0P-8 QUOTES TO REPAIR THIS ISSUE RANGE FROM $800.00 TO $1500.00. BEING THIS FAILURE CAN LEAD TO AN ACCIDENT CAUSED FROM POOR VISIBILITY FROM AN OBVIOUS DESIGN FLAW, TO CUT CORNERS AND SAVE MONEY, THIS NEEDS TO BE LOOKED AT. MY VIDEO HAS NEARLY 11,000 VIEWS FROM PEOPLE WITH THIS PROBLEM. ALSO ALMOST EVERY FORUM ONLINE HAVE PEOPLE DISCUSSING THIS PROBLEM. I BELIEVE IT IS N BAD TASTE FOR CHEVROLET TO NOT YET ACKNOWLEDGE THIS AS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265614October 2, 2019
UNKNOWN OR OTHER
DEFROST QUIT WORKING..AIR BLOWS OUT OF ALL OTHER VENTS BUT NOT DEFROST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265348October 1, 2019
ENGINE
MY CAR IS LEAKING OIL AND COOLANT. I HAVE GOTTEN AN OIL CHANGE AND PUT COOLANT IN MY CAR BUT WITHIN THREE DAYS, MY CAR WAS TELLING ME THAT IT WAS TIME FOR ANOTHER OIL CHANGE MY CAR WAS OVERHEATING. THEN MY CAR STARTED SMOKING BUT THERE WAS NO INDICATION THAT IT WAS OVERHEATING. I LOOKED ONLINE AND SAW THAT THERE WAS A RECALL IN 2011/2012 REGARDING THE SAME PROBLEM. I SPOKE TO GM MOTORS CUSTOMER SERVICE AND WAS TOLD THAT THE RECALL HAD BEEN CLOSED SO UNFORTUNATELY, IF I WANT IT TO BE FIXED, IT HAS TO COME OUT OF POCKET. I DID BUY MY CAR PRE-OWNED SO I AM NOT AWARE OF WHAT TOOK PLACE BEFORE I GOT IT BUT I HAVEN'T DONE ANYTHING TO THE CAR FOR THIS PROBLEM TO TRANSPIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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