Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#11291442December 27, 2019
STRUCTURE:BODY, VEHICLE SPEED CONTROL
PULLING INTO A PARKING SPACE AT 5MPH, SUDDENLY ACCELERATED OUT OF CONTROL WENT UP A BANK NET AND HIT A TREE TRUNK. HAD TO BE TOWED TO A GM BODY SHOP. DAMAGE IS 7000.00 DOLLARS. NO INJURY TO DRIVER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11291031December 24, 2019
ENGINE
GASKET COVER, TURBO OIL FEED AND RETURN LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291032December 24, 2019
ENGINE
RADIATOR, THERMOSTAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290964December 23, 2019
UNKNOWN OR OTHER
WE HAVE A WELL MAINTAINED 2014 CHEVY CRUISE . IT'S MY DAUGHTERS CAR AND IT COMPLETELY SHUTS DOWN IN THE MIDDLE OF DRIVING IT ..... DANGEROUS . THERE ARE A LOT OF COMPLAINTS OUT THERE BUT NO ONE SEEMS TO DO ANYTHING ABOUT IT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290995December 23, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I HAD MY STABILITRAK AND TRACTION CONTROL LIGHTS AND MY CHECK ENGINE LIGHT COME ON MY VEHICLE WHILE DRIVING DOWN A NORMAL CITY ROAD IN SUNLIGHT ON A CLEAR WARM DAY AND MY VEHICLE STARTED IDLING VERY ROUGHLY WHILE DRIVING AND I WAS RIGHT BY AUTOZONE SO THEY RAN CODES AND FOUND OUT IT SAID KNOCK SENSOR AND MISFIRE. WELL I DROVE IT HOME 5 MINS DOWN THE STREET AND PARK IT. WELL I TAKE IT TO MY MECHANIC THE FOLLOWING MORNING AND HE DOES A DIAGNOSTIC AND PISTON CHECK AND TURNS OUT MY SPARK PLUG BURNED SO BAD IT WAS BURNED AWAY WHERE THE L HOOK IS. AND FOUND OUT THAT IT BROKE IN MY COMBUSTION CHAMBER SOMEWHERE . NOW I HAVE TO GET THIS ALL FIXED AND ITS COSTING A FEW THOUSAND DOLLARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290365December 20, 2019
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
TL* THE CONTACT OWNS A 2018 CHEVROLET CRUZE. WHEN THE CONTACT ATTEMPTED TO LOCK THE VEHICLE, SHE WAS STILL ABLE TO LIFT THE TRUNK OF THE VEHICLE. THE VEHICLE WAS TAKEN TO SAPAUGH MOTORS (LOCATED AT 1435 MCNUTT ST, HERCULANEUM, MO 63048, 636-334-9048), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290045December 19, 2019
UNKNOWN OR OTHER
CARS HEAT DOES NOT HEAT UP, BLOWS OUT COLD AIR. IT IS ALWAYS ONE CLICK ABOVE COLD WHEN IN MOTION, WHEN SITTING STILL IT WILL HEAT UP 2 CLICKS ABOVE COLD. THIS IS A PROBLEM ON THIS CAR AND THERE ARE MANY COMPLAINTS. THE PROBLEM DOES NOT SEEM TO BE FIXABLE, EVEN WHEN REPLACING THE THE HEATER CORE OR WIRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289912December 18, 2019
FUEL/PROPULSION SYSTEM
THE VEHICLE WAS TAKEN IN TWICE FOR OIL LEAKS, PROBLEMS WITH THE PCV SYSTEM AND INTAKE MANIFOLD. AFTER THE ITEMS WERE REPAIRED AT THE DEALER, THE VEHICLE TURNS OFF AT IDLE AND ROUGH IDLES. THE CHECK ENGINE LIGHT AND TRACTION CONTROL SYSTEM STILL GOES OFF AND ON. THE VEHICLE HAS TURNED OFF WHILE STOPPED AT TRAFFIC LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289213December 16, 2019
UNKNOWN OR OTHER
I WAS UNAWARE OF MY VEHICLES RECALL UNTIL 12/15/2019 WHEN I'VE WENT TO THE TIRE MULTIPLE TIMES AND THEY ADVISED ME THERE IS NOTHING IN MY TIRE. THE SENSOR COMES ON DAILY AND THE PRESSURE DOES NOT GO ABOVE 10 AND GOES BACK FORTH FROM 0 . THIS IS VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289524December 16, 2019
ENGINE
FOR ABOUT ONE TO TWO MONTHS NOW, MY CAR HAS BEEN HAVING TROUBLE WHEN I'M GOING AT HIGHWAY SPEEDS. WHEN I ACCELERATE, WITH IT SOMETIMES NOT HAVING ME TO ACCELERATE, MY CAR FEELS AS IF IT "CAN'T KEEP UP". THIS IS MORE NOTICEABLE WHEN I'M GOING UP A HILL OR ANY ELEVATION. ONE SECOND I'LL BE GOING 70 MPH AND THE NEXT THE TACHOMETER SHOOTS UP TO PAST 4 AND 5. I'M SCARED THAT IT WILL BADLY EFFECT MY ENGINE GOING THAT FAST SINCE THIS HAS NOT HAPPENED BEFORR SO I HAVE TO TAKE MY FOOT OFF THE GAS FOR IT TO SLOW DONE AND 'CATCH UP' BEFORE I CAN ACCELERATE AGAIN. I HAVE BEEN INFORMED BY A CHEVROLET DEALERSHIP THIS IS DUE TO THE TURBO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289205December 15, 2019
AIR BAGS
I WAS IN A CAR ACCIDENT. MY WHOLE FRONT END WAS DAMAGED AND MY VEHICLE AIR BAGS NEVER DEPLOYED LIKE THEY SHOULD HAVE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11288836December 13, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
EVERYTHING ON THE DASH SHUT OFF. HEAT AND AIR SHUT OFF. SERVICE STABILITY TRACK WARNING COMES ON. ENGINE FAN RUNNING ALL THE TIME. STEERING LOCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288919December 13, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE THE VEHICLE WAS PARKED AND IDLING IN THE DRIVEWAY, IT TURNED OFF ON ITS OWN AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED THREE OTHER TIMES EVEN WHEN DRIVING. THE VEHICLE WAS TAKEN TO KNIGHT AUTOMOTIVE INC (383 ROUTE 3, PLATTSBURGH, NY 12901) THREE TIMES WHERE IT WAS DETERMINED THAT THERE WAS COIL FAILURE. THE VEHICLE WAS REPAIRED THREE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288585December 12, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THE TURBO CHARGER IS KNOWN FOR GOING OUT. THIS CAN CAUSE LOSS OF POWER- EVEN ON HIGHWAYS. MY TURBO LOST POWER ON THE HIGHWAY, CAUSING MY SPEED TO DROP DOWN TO 50 MPH. I AM IN A LOT OF CHEVY CRUZE FORUMS AND THIS IS THE MAIN COMPLAINT. YOUR SPEED CAN BE NORMAL AND THEN ALL OF A SUDDEN JUST DROP DOWN TO BARELY ANYTHING. THIS COULD CAUSE SOMEONE TO REAR-END YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288582December 12, 2019
ENGINE, UNKNOWN OR OTHER
TURBO CHARGER VERY UNRELIABLE. GOES OUT EASILY. SEVERAL COMPLAINTS IN CHEVY CRUZE FORUMS OF THEIR TURBO CHARGERS GOING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288496December 11, 2019
POWER TRAIN
THE TRANSMISSION IN THE CAR HAS TROUBLE SHIFTING INTO SECOND GEAR. SOMETIMES THE ENGINE WILL JUST REV UP AND WILL NOT ACTUALLY ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288244December 10, 2019
UNKNOWN OR OTHER
TERRIBLE SMELL MAKING IT IMPOSSIBLE TO DRIVE MY VEHICLE. WHEN I DRIVE THE VEHICLE MY EYES WATER. THERE IS NO HEAT OR AIR ON BUT HOT AIR IS COMING INTO THE CAB.THERE IS A REALLY BAD SMELL IN THE CAB AFTER A DEALERSHIP ALREADY REPLACED THE CATALYTIC CONVERTER LESS THAN FOUR MONTHS AGO. THERE HAVE BEEN EXTENSIVE PROBLEMS WITH THIS VEHICLE TIME AND TIME AGAIN LIKE STALLING ON THE FREEWAY WITH NO WARNING SIGNS, BELTS REPAIRS, EXHAUST PROBLEMS, ETC. I HAVE NOT EVEN OWNED THIS VEHICLE FOR THREE YEARS,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287907December 9, 2019
ENGINE, POWER TRAIN
PURCHASED VEHICLE USED 8/2017. 5/2018 CAR SMOKING AND OVERHEATING WHILE DRIVING. WATER PUMP REPLACED. STILL HAVING ISSUES WITH CAR OVERHEATING WHILE DRIVING, I WAS REPLACING COOLANT ABOUT ONCE A MONTH. TWICE THE THERMOSTAT HOUSING WAS REPLACED, 8/2018 AND 11/2018. CAR HAD ISSUES AGAIN OVERHEATING WHILE DRIVING IN 4/2019. AN INTERCOOLER PIPE, PVC PIPE, WATER PIPE, AND WATER HOSE WERE REPLACED. MY CHECK ENGINE LIGHT CAME ON AGAIN IN 9/2019, MANY ISSUES WERE FOUND BUT I ONLY HAD ENOUGH MONEY TO REPAIR THE CATALYTIC CONVERTERS. AT THIS POINT I WAS REPLACING COOLANT EVERY TWO WEEKS TO AVOID THE ENGINE OVERHEATING AND AT TIMES IT WAS A VISIBLE PUDDLE COMING FROM UNDER THE CAR. 11/20/2019 I RETURNED TO GET A SENSOR AND ANOTHER THERMOSTAT HOUSING REPLACED. 11/27/2019 I HAD THE CAR TOWED TO THE SHOP AFTER MY VEHICLE BEGAN SMOKING WHILE DRIVING. I PULLED OVER AND COOLANT WAS QUICKLY DRIPPING OUT FROM UNDER THE CAR. THE RADIATOR WAS CRACKED AND NEEDED TO BE REPLACED. WHEN THE CAR WAS RETURNED TO ME I NOTICED THAT THE ENGINE WAS NOISY AND THERE WAS A SCREECHY SOUND UPON ACCELERATION. I HAD TROUBLE PICKING UP SPEED. I GOT TO THE GAS STATION ABOUT A MILE AWAY AND TURNED OFF THE CAR TO GET GAS. WHEN I TURN THE VEHICLE BACK ON THE ENGINE BEGAN TO SHAKE, REV UP AND DOWN ON ITS OWN, AND THEN CUT OFF. I TRIED A FEW TIMES TO START THE CAR UP AND IT HAPPENED EVERY TIME. I IMMEDIATELY CALLED THE REPAIR SHOP AND HAD THE CAR TOWED BACK THE SAME NIGHT. THEY WERE ABLE TO LOOK AT IT ON 11/29/2019 AND REPORTED THAT THEY SAW NO ISSUES. IN DISBELIEF, I PICKED UP THE CAR, AND I DROVE AROUND FOR ALMOST A WEEK. I ENDED UP COMING BACK TO RIDE ALONG WHILE A TECHNICIAN TEST DROVE THE CAR. HE SAW AND HEARD THE SAME ISSUES THAT I CLEARLY HAD WITH THE VEHICLE. WE RETURNED BACK TO THE SHOP AND HE DID A DIAGNOSTIC TEST THAT SHOWED THERE WAS AN ISSUE WITH THE TURBOCHARGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287951December 9, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE THE CONTACT'S DAUGHTER WAS REVERSING THE VEHICLE, THE BRAKES FAILED TO OPERATE WITHOUT WARNING. AS A RESULT, THE VEHICLE TAPPED THE VEHICLE PARKED BEHIND HER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO STEWART CHEVROLET (780 SERRAMONTE BLVD, COLMA, CA 94014, (415) 570-7351) TO BE INSPECTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT AN INSPECTOR WOULD BE SENT TO THE DEALER TO INSPECT THE VEHICLE. THE DEALER DIAGNOSED THE VEHICLE WITH A FAULTY BRAKE BOOSTER, VACUUM PUMP, AND BRAKE PADS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11288007December 9, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING COOLANT/ANTI FREEZE, WHICH HAD TO BE REPLENISHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS DUE TO A WATER PUMP FAILURE. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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