BMW 328xi Complaints

460 consumer complaints on file.

#10474504September 10, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, SMOKE STARTED TO EMIT INTO VEHICLE. THE CONTACT MENTIONED THAT AN ELECTRICAL FIRE STARTED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS CONTACTED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE AND CURRENT MILEAGE WAS 40,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10472452August 25, 2012
SERVICE BRAKES, VEHICLE SPEED CONTROL
I WAS BACKING MY CAR INTO A GARAGE - CAR WAS IN REVERSE - I PUT MY FOOT ON THE BRAKE PEDAL AND MY FOOT WENT TO THE FLOOR - THE CAR LUNGED BACKWARD AT TOP SPEED AND CRASHED INTO THE REAR WALL OF GARAGE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10471384August 18, 2012
POWER TRAIN, FUEL/PROPULSION SYSTEM
I HAVE HAD MY CAR IN AT LEAST THREE SEPARATE OCCASIONS FOR MY 2008 BMW 328XI E90 SEDAN LOSING ALL POWER RANDOMLY! THE LATEST INCIDENT, IN THE FIRST WEEKS OF AUGUST, ALMOST GOT ME KILLED! A TRANSPORTATION BUS STOPPED SUDDENLY IN FRONT OF ME ON A 3 LANE HIGHWAY AND I WENT INTO THE MIDDLE LANE TO PASS THE BUS. I HAD SLOWED FROM THE SPEED LIMIT OF 55 DOWN TO ABOUT 30 MILES AN HOUR, SWITCHED LANES AND THEN PUNCHED THE GAS IN ORDER TO RESUME SPEED OF THE REST OF TRAFFIC. THE CAR STALLED WITH NO POWER WHATSOEVER FOR ABOUT THREE SECONDS. AN 18 WHEEL TRUCK CAME WITHIN 50 FEET OF ME OR SO AND ALMOST KILLED ME, THEN THE CAR SUDDENLY REGAINED ALL POWER AND I WAS ABLE TO AVERT THE COLLISION! IT IS SO FRUSTRATING THAT THERE ARE AT LEAST THREE OTHER OWNERS OUT THERE THAT HAVE REPORTED THIS ISSUE ONLINE AND BMW HAS DONE NOTHING TO FIX THIS PROBLEM. THERE ARE NO CODES, NO LIGHTS, NOTHING. I JUST HAD MY CAR IN THE DEALER FOR TWO WEEKS AND THEY RAN FUEL PRESSURE TESTS, DROVE THE CAR, ETC. THE CAR STALLED ONCE ON THEM, BUT THEN THEY COULD NOT DUPLICATE THE PROBLEM AGAIN. I READ ON WWW.E90POST.COM SOME OTHERS HAD THE LEARNING COMPUTER IN THE TRANSMISSION RESET TO ATTEMPT TO RESOLVE THIS PROBLEM. SEEMS THE COMPUTER GETS CONFUSED ON DRIVING HABITS OF OWNER AND FORGETS WHAT GEAR TO BE IN WHEN DRIVING, SO IT STALLS. I HAD DEALER RESET COMPUTER TO ZERO SO IT RELEARNS MY DRIVING HABITS AND I WILL SEE IF THIS FIXES THE PROBLEM. I WILL SAY, THE HESITATION ISSUE DOES SEEM TO BE A TRANSMISSION ISSUE TO MY OBSERVATIONS. SEEM LIKE TRANNY IS FIGURING OUT WHAT GEAR TO BE IN. I THINK THERE IS A GLITCH IN THE SW/TRANNY WHERE THE ECU GETS CONFUSED AND DOES NOT KNOW WHAT GEAR TO PUT THE CAR INTO, THEN IT HESITATES UNTIL THE ALGORITHM FIGURES OUT WHAT TO DO. THE PROBLEM IS THAT THIS 2-3 SECOND LOSS OF POWER, WHEN PASSING, GETTING ONTO A HIGHWAY OR PULLING IN FRONT OF TRAFFIC CAN KILL YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470785August 15, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A KEYLESS IGNITION START AND THE ENGINE WOULD NOT START. IN ADDITION, THE BATTERY FAILED TO JUMP START. AFTER WAITING FORTY EIGHT HOURS THE ENGINE STARTED UPON ENGAGING THE PUSH BUTTON IGNITION. THE FAILURE OCCURRED SIX TIMES. ON A SEPARATE OCCASION WHEN DRIVING THE ENGINE STALLED WITHOUT WARNING AND RESTARTED IMMEDIATELY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THERE WAS NO TROUBLE DETECTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466464July 18, 2012
SUSPENSION
I HAVE BEEN TELLING THE BMW DEALER FOR A YEAR NOW THAT THE FRONT SUSPENSION IS BAD WHEN THE CAR HITS THE LITTLEST BUMP THE CAR SOUNDS LIKE IT EXPLODED I HAVE A BAD LEFT FRONT STRUT AND I THINK ITS A DEFECT AND I WOULD LIKE IT NOTED AND HAVE A RECALL PLACED ON THIS 328XI 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465327July 11, 2012
ENGINE AND ENGINE COOLING
VEHICLE DISPLAYS MODERATE OVERHEAT WARNING AND WITHIN MINUTES DISPLAYS HIGH TEMPERATURE OVERHEAT WARNING AND GOES INTO FAILSAFE MODE WHICH MAKE THE CAR COME TO A HALT. THIS COULD CAUSE A DANGEROUS SITUATION IN A BUSY HIGHWAY. PROBLEM WAS IDENTIFIED AS FAILED WATER PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464060July 3, 2012
STEERING
DASHBOARD DISPLAYS "ELECTRONIC STEERING LOCK" ALERT. NO OTHER OUTWARD SYMPTOMS. CAR IS DRIVABLE. DEALER SAYS WHEEL COULD LOCK UP AT ANY TIME AND SAYS A STEERING COLUMN REPLACEMENT ($1400) IS REQUIRED. THIS SEEMS TO BE A VERY PERVASIVE PROBLEM ON MANY BMW MODELS. I UNDERSTAND THAT IT IS SO BAD THAT BMW REPLACES THE STEERING COLUMN WITH ONE WITHOUT THE STEERING WHEEL LOCK. THEREFORE, THE MANUFACTURER ACKNOWLEDGES THE PROBLEM WITH THE PART. MANY PEOPLE ARE BEING FORCED TO PAY FOR AN EXPENSIVE REPAIR THAT IS OBVIOUSLY DUE TO AN INHERENT AND PERVASIVE PROBLEM THAT THE MANUFACTURERS WILL NOT ACKNOWLEDGE. BMW SHOULD MAKE THIS REPAIR AT NO CHARGE TO THE CUSTOMER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460422June 3, 2012
LATCHES/LOCKS/LINKAGES
THE POWER LOCKS DO NOT WORK. THE LOCKS ON THE DRIVER AND PASSENGER FRONT DOORS WERE LOCKED BUT THE BACK DOORS WERE NOT LOCKED. I COULD NOT OPEN THE DOOR ON THE FRONT PASSENGER AT ALL. I COULD OPEN THE DRIVER DOOR MANUALLY AND THATS PRETTY MUCH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459121May 21, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
I WAS TRAPPED IN THE CAR. THE CARS LOCKS WOULD NOT UNLOCK USING THE UNLOCK BUTTON OR USING THE KEY FOB, NOR WOULD PULLING THE HANDLE UNLOCK OR OPEN THE DOOR. I CALLED BMW ASSIST AND THEY INDICATED THAT THEY HAD HEARD OF SEVERAL SIMILAR ISSUES AND THAT THE ONLY OPTION MAY BE CLIMBING OUT THE WINDOW. VEHICLE WAS PURCHASED AS A CPO FROM A BMW DEALERSHIP APPROXIMATELY 2 MONTHS PRIOR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459027May 20, 2012
ELECTRICAL SYSTEM
DOOR LOCKS BECAME UNRESPONSIVE, EITHER WHEN ACTIVATED VIA THE KEY FOB OR THE INTERNAL DOOR UNLOCK BUTTON. DOORS ARE UNABLE TO BE OPENED FROM THE OUTSIDE AND THE INSIDE. PRESENTS A SIGNIFICANT SAFETY THREAT. ONLY THE DRIVER'S DOOR IS OPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458239May 13, 2012
WHEELS
TOOK VEHICLE IN FOR LOW PRESSURE ON RIGHT REAR TIRE. TIRES HAD BEEN MOUNTED APPROXIMATELY 3 MONTHS PRIOR, WHEN MECHANIC TOOK RIM OFF TO TEST FOR LEAK DISCOVERED THREE CRACKS IN RIM ALONG OUTSIDE OF INNER RIM. HAS ORIGINAL RIMS THAT CAME WITH CAR, BMW 10 SPOKE 17" ALLOY STYLE 159. TIRES MOUNTED ARE RUN FLAT AS THEY ARE REPLACEMENTS FOR ORIGINAL EQUIPMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458207May 12, 2012
AIR BAGS
AIRBAG SYSTEM FAILURE LIGHT CAME ON. BMW REFUSES TO FIX THE PROBLEM FOR FREE ALTHOUGH THIS PROBLEM SEEMS TO BE WIDESPREAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453264March 27, 2012
ELECTRICAL SYSTEM
THE RECALL ANNOUNCED IN THE NEW YORK TIMES TODAY (HTTP://WHEELS.BLOGS.NYTIMES.COM/2012/03/26/BMW-RECALLS-NEARLY-1-3-MILLION-VEHICLES-WORLDWIDE-FOR-BATTERY-CABLE-FLAW/?NL=AUTOMOBILES&EMC=EDIT_WS_20120327) ANNOUNCING A RECALL OF 6-SERIES AND 5-SERIES BMWS ALSO POTENTIALLY AFFECTED 2007 3-SERIES BMWS AS WELL. AT ABOUT 31000 MILES, I BEGAN EXPERIENCING FLICKERING HEADLIGHTS. THE DEALER DIAGNOSED AS A LOOSE BATTERY CONNECTION. THE BATTERY HAD NEVER BEEN CHANGED/REMOVED, SO IT SHOULD NOT HAVE HAD A CONNECTION ISSUE. JUST THOUGHT YOU SHOULD KNOW SO IF 3-SERIES COMPLAINTS ARE COMMON YOU OPEN UP THE INVESTIGATION TO EXPLORE THE ISSUE IN 3-SERIES DESIGNS.... I WAS LUCKY, CAUGHT IT BEFORE DAMAGE/FIRE OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448362February 17, 2012
EXTERIOR LIGHTING
RECALL CAMPAIGN LAMPS IN REAR QUARTER PANEL. LIGHTS ON ALL THE TIME. TOOK INTO BMW PASSPORT TO FIX. THEY CHARGED ME 277.75 TO FIX AND NOW WITH A RECALL ON THE SAME ISSUE THEY ARE NOT REIMBURSING ME. I HAVE RECEIPTS OF REPAIR, ALSO RECALL NOTICE AND DATE I TOOK IN, THEIR OWN RECEIPT SHOWS NO FIXING AS TAKEN CARE OF EARLIER WHEN THEY CHARGED ME $277.75. HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445762January 29, 2012
AIR BAGS
I LOST CONTROL OF THE VEHICLE OVER BAD CONDITIONS ON THE ROADS AND THE CAR FLIPPED OVER MULTIPLE TIMES AND YET NONE OF THE AIR BAGS DEPLOYED IN THE VEHICLE. *TT
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10441568December 28, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
CAR LOCKS BUT THEN WILL NOT UNLOCK, I HAVE TO MANUALLY UNLOCK THE DRIVER DOOR. PASSENGER DOORS WILL NOT UNLOCK AT ALL. THIS HAS HAPPENED TO ME TWICE, THE FUSE KEEPS BLOWING OUT. I HAVE CHANGED THE FUSE TWICE IN 3 MONTHS. I HAVE LOOKED THIS PROBLEM UP ONLINE AND THIS SEEMS TO BE A MAJOR PROBLEM FOR THE 2007 BMW 328XI. THIS IS OBVIOUSLY A HUGE SAFETY PROBLEM AND NEEDS TO BE ADDRESSED. I HAVE TWO CHILDREN AND THE THOUGHT OF SOMETHING HAPPENING WHERE WE ARE UNABLE TO GET OUT OF THE CAR FRIGHTENS ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435750November 8, 2011
ENGINE AND ENGINE COOLING
WHILE DRIVING A LOUD BANG WAS HEARD. THE CAR MADE NOISE AFTER THAT DRIVING IT. THE CAR WAS THEN TAKEN TO THE DEALERSHIP, AND UPON EXAMINATION IT WAS DISCOVERED THE MOUNTING BOLTS ( ALUMINUM ) FOR RIGHT ENGINE SUPPORT ARM BROKE. THEY WERE REPLACED BY THE DEALERSHIP AS THEY SAID IT WAS A FLAW IN THE ENGINE BOLTS. THE CAR HAD 40,984 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433771November 1, 2011
SERVICE BRAKES, HYDRAULIC
REAR/AND OR FRONT BRAKES ARE NEEDED ON THIS CAR APPROXIMATELY EVERY 6 MONTHS AT LEAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433770November 1, 2011
VEHICLE SPEED CONTROL
WHEN THE CRUISE CONTROL ARM IS PUSHED FORWARD TO ACCELERATE MILE BY MILE, THE ARM STICKS CAUSING THE CAR TO ACCELERATE UNCONTROLLABLY UNTIL THE CRUISE CONTROL IS TURNED OFF OR THE BRAKE IS USED TO DISENGAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429534October 11, 2011
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DOORS REMAINED IN LOCKED POSITION AND WOULD NOT RESPOND TO REMOTE ON FOB OR CENTRAL DOOR CONTROL INTERNALLY. DRIVER, PASSENGER, AND REAR DOORS WOULD NOT OPEN MANUALLY ONCE DOOR LATCH DEPRESSED. DRIVER DOOR ONLY OPENED THROUGH WINDOW TO ALLOW PASSENGERS IN FRONT AND REAR SEATS TO EXIT. OBVIOUSLY, VERY DIFFICULT TO EXIT. AFTER INITIAL INCIDENT, NO PASSENGERS COULD RIDE IN CAR UNTIL ISSUE WAS RESOLVED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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