BMW 328xi Complaints
460 consumer complaints on file.
- #10510329May 1, 2013ENGINE
NOTICED A LOUD RAPID NOISE FROM RIGHT FRONT TIRE AREA WHEN TAKING A LEFT CAR WAS FINE INFACT DAYS BEFORE WAS IN THE DEALER FOR A RECALL BUT DRIVING ON THE HIGHWAY THAT DAY, WE DID HIT A HARD SPOT FROM GROOVED PAVEMENT TO SMOOTH, OTHER THAN THAT NO INCIDENT OR ACCIDENT TO CAUSE THE SUDDEN NOISE. TOOL CAR TO DEALER AND WAS TOLD FRONT ENGINE MOUNT AND BOLTS WERE SHREDDED. CHARGED ALMOST $700 TO REPLACE AND REALIGN TIRES. WAS TOLD NO WARRANTY COVERS IT AND NO EXPLANATION OF HOW IT COULD HAVE HAPPENED. IM SEEING ALOT OF SIMILAR COMPLAINTS, HOPING SOMEONE TAKES NOTICE AND OFFERS ASSISTANCE WITH A RECALL . *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10508846April 19, 2013ENGINE, VEHICLE SPEED CONTROL
AT APPROXIMATELY 4:15 PM ON 4/18/13 I WAS DRIVING ON A BUSY ROADWAY AT APPROX 35MPH IN MY 2007 BMW 328XI COUPE, 65540 MILES. ALL OF A SUDDEN THE VEHICLES INDICATOR LIGHT FLASHED ORANGE FOR COOLANT TEMPERATURE WARNING. WITHIN 5 SEC THE INDICATOR FLASHED RED AND THE ENGINE SHUT DOWN AS I PROCEEDED THROUGH AN INTERSECTION. THERE WAS NO ACCELERATION AND I WAS LEFT TO COAST OUT OF THE INTERSECTION. LUCKILY THE INTERSECTION WAS SLIGHTLY DOWN HILL SO I WAS ABLE TO COAST TO THE CURB WITHOUT BEING T-BONED. APPARENTLY THIS ENGINE SHUT DOWN IS A DESIGNED FEATURE IN THIS MODEL BMW (2007 328XI) TO SAVE THE ENGINE IN THE CASE OF OVERHEATING. WHILE THIS FEATURE MEANS WELL IT IS AN EXTREME SAFETY ISSUE AS OTHER BMW CUSTOMERS HAVE REPORTED SIMILAR EVENTS WHILE TRAVELING ON INTERSTATES AND SPEEDS UP TO 80MPH (SEE BIMMERFORUMS AND ABOUTAUTOMOBILE). THIS TYPE OF EVENT IN CERTAIN SITUATIONS COULD ABSOLUTELY LEAD TO LOSS OF PROPERTY AND/OR LIFE. THE AIR TEMP WAS APPROX 85F AND I HAD BEEN DRIVING THE CAR FOR MORE THAN A 30MIN IN PRE-RUSH HOUR TRAFFIC BEFORE THE EVENT. AT THE TIME,TRAFFIC WAS NOT STOP AND GO AND I WAS MOVING AT A FAIRLY CONSISTENT 30MPH. THERE WAS LESS THAN 10-15 SEC BETWEEN THE FIRST COOLANT WARNING FLASHING ORANGE, PROCEEDING TO RED, AND ENGINE SHUT DOWN. THESE WERE THE ONLY INDICATIVE WARNINGS OF A PROBLEM. THE OIL TEMPERATURE WAS AROUND 230F. AFTER LETTING THE CAR COOL FOR SEVERAL HOURS I CHECKED THE COOLANT WHICH WAS IN THE NORMAL RANGE. I WAS THEN ABLE TO DRIVE THE CAR THE REMAINING 1.5 MILES TO MY HOME. AT HOME, I WAS ABLE TO REPLICATE THIS OVERHEATING SHUT DOWN EVENT BY TURNING THE AC ON AND REVVING THE ENGINE FROM 2000 TO 3000 RPM AT A STANDSTILL. AFTER ABOUT 5MIN, ONCE AGAIN THE INDICATOR PANEL FLASHED ORANGE, 5 SECONDS LATER RED, LEADING TO ENGINE SHUT DOWN ALMOST IMMEDIATELY. THIS YET AGAIN REPLICATED THE SHORT 10 SEC WARNING BEFORE COMPLETE ENGINE SHUT DOWN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504766March 27, 2013ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DOOR LOCKS DO NOT OPEN, DOORS NOT ABLE TO OPEN. FUEL DOOR TRAPPED CLOSED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504077March 22, 2013UNKNOWN OR OTHER
TRAVELING AT APPROXIMATELY 60 MPH WHEN A LOUD NOISE WAS HEARD. CAR INITIALLY APPEARED TO RUN CORRECTLY, HOWEVER, A LOUD THUMPING SOUND (SIMILIAR TO A FLAT TIRE) WAS HEARD WHEN TURNING. HARD BRAKING RESULTED IN VIBRATION. *TR UPON INSPECTION BY THE DEALER, THE RIGHT SIDE MOTOR MOUNT BOLTS WERE FOUND TO BE BROKEN. SITUATION APPEARS SIMILIAR TO NHTSA ID# 10435750
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10502675March 13, 2013STEERING, ENGINE
UPON TRYING TO START CAR, CONTROL MESSAGE CAME ON SAID STEERING WHEEL LOCKED, ENGINE WILL NOT START. TURN WHEEL TO START ENGINE. THIS DID NOT WORK, MANY TRIES!. CAR IS NOT RUNNING. IN CHECKING THE INTERNET, FOR A SOLUTION, I FIND MANY WITH THE SAME COMPLAINT FOR THE SAME MODEL & EVEN YEAR BMW. SOMETHING SOUNDS FISHY. THERE WAS JUST A RECALL ON THE 3 SERIES FOR SOME SHORT INVOLVING FUSE BOX TO BACK OF CAR WRITTEN UP IN MY LOCAL NEWSPAPER. BMW SAID MY CAR IS NOT INVOLVED. COULD THESE TWO ISSUES BE RELATED? I HAVE MAINTAINED MY CAR PER RECOMMENDED SCHEDULE! BMW OF NORTH AMERICA SAID THE WHEEL LOCK PROBLEM IS NOT WARRANTEED NOR IS IT A RECALL ISSUE. SOUNDS LIKE TOO MANY PEOPLE HAVING THIS SAME PROBLEM FOR THIS NOT TO BE A DEFECT THAT SHOULD BE FIXED BY BMW AT NO CHARGE TO THE CUSTOMER. PLEASE INVESTIGATE AND ADVISE! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10501245March 4, 2013ELECTRICAL SYSTEM
MY CAR SUDDENLY STOPPED, ENGINE TURNED OFF, STARTED THE CAR AGAIN AND IT WORK. CAME BACK AFTER DROPPING THE KIDS AND AFTER THE CAR IN PARK, REMOVED THE KEY AND FAN WAS ON. TRIED STARTING THE CAR AND WHITE SMOKE STARTED COMING OUT OF ENGINE COMPARTMENT. NOW THE BATTERY DRAIN, CAR WONT START, THE DASHBOARD FLICKERS. CALLED BMW AND TOLD THEM AND SAID THE SYMPTOMS POINT TO RECALL ISSUE, NO RESPONSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10501293March 4, 2013ELECTRICAL SYSTEM, STRUCTURE:BODY
ON FEBRUARY 6, 2013, AT AROUND 7AM, I WAS DRIVING SOUTH ON THE TACONIC STATE PARKWAY NEAR PLEASANTVILLE, NY ON MY WAY TO WORK . MY ELECTRICAL SYSTEMS SUDDENLY STARTED TO FAIL, AND I HEARD A CRACKLING NOISE FROM THE BACKSEAT. I LOOKED IN MY REAR-VIEW MIRROR AND I SAW FLAMES IN THE BACKSEAT. I PULLED OVER ON THE RIGHT SHOULDER RIGHT BEFORE THE PLEASANTVILLE EXIT. I STRUGGLED TO EXIT MY CAR BECAUSE THE SEATBELT WAS STUCK AS THE ENTIRE BACKSEAT OF MY CAR WAS ENGULFED WITH ME INSIDE. AFTER IT FINALLY RELEASED , I EXITED THE BURNING CAR IN A DAZE. A GOOD SAMARITAN STOPPED TO HELP ME, WHOSE NAME AND CONTACT INFORMATION CAN BE PROVIDED. SHE PUT ME IN HER CAR AND WE EACH CALLED 911. A NYS TROOPER CREATED A POLICE REPORT, WHICH CAN BE PROVIDED. AS WE WAITED FOR FIREMEN, THE CAR WAS ENGULFED IN FLAMES AND BLEW UP TWICE. ONE OF MY CO-WORKERS STOPPED TO HELP ME AND WITNESSED THE CAR BLOW UP. I HAVE PICTURES SHOWING THE CAR COMPLETELY ENGULFED AND THE ENTIRE CAR CHARRED AND UNRECOGNIZABLE AFTER THE FIRE WAS EXTINGUISHED. I AM NOW AWARE THAT, AFTER THE INCIDENT TOOK PLACE, BMW ISSUED ITS LARGEST RECALL EVER IN THE U.S. OF APPROXIMATELY 504K VEHICLES, INCLUDING THE SAME YEAR, MAKE AND MODEL AS MY CAR. THE RECALL STEMS FROM A FAULTY BATTERY CONNECTION. IMPORTANTLY, THE BATTERY AND THE BATTERY CONNECTION FOR BMWS ARE IN THE TRUNK, WHICH IS WHERE I BELIEVE THE FIRE STARTED IN MY CAR. AS A RESULT OF NUMEROUS COMPLAINTS AND CASE STUDIES, BMW HAD BEEN AWARE OF THIS BATTERY-RELATED DEFECT ON MY CAR SINCE 2010. I'M ALSO AWARE THAT BMW HAS RECALLED OTHER BMW MODELS FOR A VERY SIMILAR BATTERY ISSUE THAT RESULTED IN CHARRING OR FIRES IN THE BMWS. THE CAR IS CURRENTLY BEING HELD BY TRAVELER'S INSURANCE COMPANY AND IS AVAILABLE FOR YOUR IMMEDIATE INSPECTION.
- Crash:
- Yes
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10500875February 28, 2013ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING ON HIGHWAY GEORGIA 400, WHICH IS ONE OF THE MOST TRAVELED HIGHWAY'S IN ATLANTA, GEORGIA. CARS FREQUENTLY TRAVEL 20-30 MPH ABOVE THE SPEED LIMIT AND IF YOU DO NOT GO AT LEAST 75 MPH, THEN YOU ARE OBSTRUCTING THE FLOW OF TRAFFIC. MY 2007 BMW 328XI SEDAN WAS TRAVELING AT ABOUT 80 MPH UNTIL AN ORANGE ENGINE OVERHEAT LIGHT CAME ON, THEN QUICKLY TURNED RED. IMMEDIATELY THE SAFETY MECHANISM KICKED IN WHICH RESTRICTS MY SPEED AND I COULD NO LONGER ACCELERATE. I WAS IN THE FAST LEFT LANE AND TRIED TO PULL OVER ON THE LEFT HAND SHOULDER BUT THERE IS NOT ENOUGH SPACE. I WAS TRYING TO ACCELERATE TO AT LEAST PULL OVER TO THE RIGHT HAND LANE, BUT COULD NOT. LUCKILY THE FLOW OF TRAFFIC WAS NOT IT'S USUAL BUSY NATURE AND CARS BEHIND ME WERE HONKING AS I KEPT TRYING TO GET OVER TO THE RIGHT SHOULDER (AS CARS WERE TRAVELING HIGH SPEEDS). THE ENGINE NOISE WAS GETTING LOUDER AND LOUDER. I LIMPED OVER TO THE RIGHT HAND SHOULDER AND SHUT OFF THE ENGINE AS IT SOUNDED LIKE IT WOULD EXPLODE. I COULD SMELL SMOKE AS WELL. THE WATER PUMP ENDED UP QUITTING ON ME, CAUSING THE ENGINE OVERHEAT. HOWEVER, NO WARNING AT ALL AND NO INDICATION THAT ALLOWED ME TO TAKE PRE-CAUTION BEFORE I TRAVELED IN MY CAR. THIS IS SIMPLY OUTRAGEOUS AND A DESIGN FLAW. THIS IS AN EXTREME SAFETY ISSUE. YOUR ENGINE SUDDENLY QUITTING ON YOU, WITH NO WARNING ON A MAJOR HIGHWAY SYSTEM? CARS IN EVERY LANE TRAVELING AT LEAST 75 MPH OR GREATER WHILE YOU ARE QUICKLY REDUCING IN SPEED TRYING TO PULL OVER? ON TOP OF THAT, THERE IS NO READING IN MY CAR FOR ENGINE TEMPERATURE. BMW NEEDS TO FIX THIS OR SOMEONE WILL DIE BECAUSE OF IT. MANY MAY GET LUCKY THEY ARE ON A SIDE ROAD OR IN A SAFE LOCATION WHEN THEIR WATER PUMP GOES OUT. HOWEVER, MANY ARE ON THE HIGHWAY WHEN THIS HAPPENS! THREE PEOPLE WORKED ON MY CAR THE LAST MONTH AND ALL SAY NO WAY TO DETERMINE WHEN YOUR WATER PUMP WILL BLOW. NO EXCUSES FOR THIS! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10500567February 26, 2013FUEL/PROPULSION SYSTEM
THE ENGINE STALLED WHILE DRIVING ON FREEWAY AND WOULD NOT START AFTER THAT. DEALER REPLACED FUEL PUMP BUT IT HAPPENED AGAIN AFTER A WEEK. THIS TIME DEALER REPLACED THE FUEL SENSOR. FIRST TIME THE CAR STALLED ON LOCAL STREET BUT 2ND TIME ON THE FREEWAY. HAD TO TOW TO DEALER BOTH THE TIMES. LOSING ENGINE POWER AT HIGHWAY SPEED IS DANGEROUS AND COULD CAUSE FATAL ACCIDENT. AFTER A WEEK THE ENGINE SUDDENLY LOST MOST OF THE POWER AT HIGHWAY SPEED AND NOW DRIVES AT MAX 50MPH OR SO. DEALER IS STILL TRYING TO TROUBLESHOOT THE CAR, ROOT CAUSE UNKNOWN. ALL THIS HAPPENED JUST AFTER 10 DAYS OF CAR GOING OUT OF WARRANTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10499424February 20, 2013ELECTRICAL SYSTEM
FOR A FEW MONTHS PRIOR TO JUNE, VEHICLE ELECTRONICS WERE FLICKERING AND KEY FOBS WERE NOT WORKING ALL THE TIME. THOUGHT IT MIGHT BE BATTERY IN KEY FOB (REPLACED) BUT THAT DIDN'T WORK SO I REPLACED CAR BATTERY. STILL HAVING ISSUES TOOK CAR TO THE DEALERSHIP AND THEY COULDN'T FIND ANY ISSUES. A FEW WEEKS WENT BY AND ON MY WAY TO WORK, CAR JUST SHUT OFF ON THE HIGHWAY, I HAD TO GET OVER TWO LANES OF TRAFFIC WITH DEAD CAR. I HAD THE CAR TOWED TO DEALERSHIP. THEY FOUND BURNT POWER CABLE AND FUSE BOX. $1800 LATER CAR WAS REPAIRED AND THERE HAS BEEN NO ELECTRICAL ISSUES SINCE. I HEARD FROM ANOTHER DEALERSHIP THAT THE REPAIR IS SOMETHING THAT STARTED HAPPENING LATELY. YESTERDAY 19 FEB 2013 THE RECALL NOTICE CAME OUT ON NEWS, I HOPE I AM REIMBURSED FOR REPAIRS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10498057February 13, 2013ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT HE ATTEMPTED TO OPEN THE DOOR BUT IT FAILED TO OPEN SINCE THERE WAS NO POWER IN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 96,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10496524February 5, 2013EQUIPMENT ADAPTIVE/MOBILITY
I WAS DRIVING AT HIGHWAY SPEEDS WHEN I HIT A SMALL BUMP IN THE ROAD WHICH CAUSED MY SCALDING HOT COFFEE TO GET EJECTED FROM THE HOP HOLDER ONTO MY LEG. THE CUP HOLDERS IN THIS CAR ARE DANGEROUS BECAUSE THEY ARE SPRING LOADED FROM UNDERNEATH. WHEN YOU HAVE A DRINK IN THE HOLDER IT (CUP HOLDER) EXERTS UPWARD FORCE ON THE CUP. WHEN THE CUP IS LIGHT ENOUGH OR YOU HIT A BUMP HARD ENOUGH IT WILL EJECT WHATEVER BEVERAGE IN THE HOLDER ONTO THE DRIVER AND / OR PASSENGER. I HAD A CAN OF SODA COME OUT ONE AND LAND ON THE DRIVERS SIDE FLOOR. IT WEDGED UNDER THE BACK OF THE BRAKE PEDAL AND I ALMOST HAD AN ACCIDENT. THIS PROBLEM IS WIDESPREAD AS I HAVE SPOKEN WITH OTHER 3 SERIES OWNERS AND THEY HAVE HAD THE SAME PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10496258February 3, 2013STEERING
A RED STEERING WHEEL AND LOCK APPEARED ON THE DASH OF MY 2007 328XI WHICH DISPLAYS "STEERING WHEEL LOCK" ALERT AND READS THAT THE CAR SHOULD NOT BE TURNED OFF OR ENGINE MAY FAIL TO START. THIS APPEARS TO BE AN ONGOING ISSUE WITH THIS MODEL WHICH IS QUITE EXPENSIVE TO FIX. THE MANUFACTURER SHOULD BE HELD RESPONSIBLE TO FIX THIS KNOWN DEFECT AS IT IS QUITE COMMON IN THIS MODEL AND THERE ARE MANY SIMILAR COMPLAINTS REGARDING THE SAME ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10495127January 29, 2013LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2007 BMW 328 XI. THE CONTACT STATED THAT WHILE PARKED, THE REMOTE KEY FOB FAILED TO UNLOCK ALL OF THE DOORS AND THE KEY HAD TO BE USED TO MANUALLY UNLOCK THE DOORS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 48,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10493473January 19, 2013STEERING
ON THE WAY TO WORK THAT MORNING A RED WARNING LIGHT "STEERING WHEEL WITH A PAD LOCK ON THE TOP LEFT CORNER" CAME ON, AFTER PARKING AT WORK I GOT THE MANUAL OUT AND FOUND THAT THIS IS AN ELECTRIC STEERING-WHEEL LOCK FAULT , THE CAR MIGHT NOT START IF SHUT OFF. TOOK IT TO THE DEALER A FEW DAYS LATER, AND THEY CLEARED THE CODE SAYING THERE WAS NOTHING WRONG. GOT THE WARNING AGAIN IN DECEMBER, WENT BACK TO THE DEALER, AND NOW THEY SAY A SENSOR IS BAD. THEY NEED TO REPLACE THE STEERING COLUMN FOR $1000.00. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10493383January 18, 2013ELECTRICAL SYSTEM
I WAS LEAVING MY PLACE OF EMPLOYMENT WHEN THE VEHICLE CUT OUT WITH NO ELECTRICAL POWER AND THE ENGINE DIED. IT RESTARTED AND I WENT HOME. THE NEXT MORNING THE VEHICLE HAD NO POWER AND WOULD NOT START. UPON INVESTIGATION, THE BATTERY IN THE TRUNK HAD 12.60 VOLTS AND THE FUSES AT THE POWER DISTRIBUTION CENTER/BOX HAD ONLY 2.80 VOLTS. WITH A SCREW DRIVER I MOVED THE LARGE RED BATTERY CABLE GOING TO THE BACK OF THE PDC AND ALL THE LIGHTS CAME ON. I SUBSEQEUNTLY REMOVED THE PDC AND INSPECTED THE MAIN POWER LEAD. THE TERMINAL WAS CORRODED HAS A RELATIVELY LOOSE FIT AND JUST CLIPS TO THE BACK OF THE PDC, EVEN THOUGH IT IS A LARGE GAUGE WIRE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10480954October 18, 2012ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
MY 2007 BMW 328XI COMPLETELY POWERED DOWN WHILE I WAS DRIVING. I WAS FORCED TO "COAST" INTO A SIDE LANE ON A BUSY ROAD DURING THE FIRST OCCURRENCE. SINCE THIS FIRST INCIDENT MY CAR HAS BEEN HAVING THIS SAME EXACT ISSUE - RECENTLY, MUCH MORE FREQUENTLY. I FEEL AS IF THIS IS AN INCREDIBLY DANGEROUS ISSUE SINCE THIS HAS HAPPENED WHILE I HAVE BEEN DRIVING ON INCREDIBLY BUSY STREETS AND I COULD HAVE EASILY GOTTEN INTO SOME FORM OF AN ACCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10479407October 9, 2012ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
I OWN A 07 BMW 328XI, ON 10/03/12 I GOT OUT OF MY CAR AND TRIED LOCKING IT AND ONLY TWO DOORS LOCKED. THE DOORS WOULD NOT UNLOCK WITH THE FOB OR THE DOOR SWITCH LOCATED IN THE CAR. IN ORDER TO GET INTO CAR I HAD TO CLIMB OVER THE PASSENGERS SEAT AND WHEN IT WAS TIME TO GET OUT THE SAME HAD TO HAPPEN. I CALLED MY LOCAL DEALER AND THEY TOLD ME THAT IT WAS A ACTUATOR PROBLEM, SO ASKED IF THERE WAS ANYTHING I COULD DO TO GET THE DOORS UNLOCKED TILL MY APPT. I MADE. HE PROCEEDED TO TELL ME NO AND UPON READING SOME FORUMS HE COULD HAVE SAID USE THE KEY HIDDEN IN THE FOB TO UNLOCK THE DOOR OR CHECK THE #57 FUSE WHICH CONTROLS THE LOCKS. UNFORTUNATELY, I PRETTY DISAPPOINTED WITH MY DEALER BECAUSE HE COULD HAVE POTENTLY PUT ME IN A DANGEROUS SITUATION, HE COULD HAVE TOLD ME THESE THINGS BUT HE CHOICE TO SAY NOTHING TO GET ME IN THERE. THIS IS A KNOW PROBLEM WITH BMW'S AND COULD BE A DANGEROUS PROBLEM IF THE CAR WAS TO RUN OFF THE ROAD IN A BODY OF WATER AND THE PERSON HAS TO OVER SEATS TO GET BECAUSE OF THE DRIVERS DOOR NOT BEING ABLE TO OPEN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10478108October 1, 2012VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS 2011 BMW 328XI. THE CONTACT STATED THAT WHILE DRIVING INTO THE DRIVEWAY THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE FRONT OF THE VEHICLE SUSTAINED EXTENSIVE DAMAGES AND THE OTHER VEHICLE ALSO HAD EXTENSIVE DAMAGES TO THE REAR. THE VEHICLES WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DECIDED TO SEND A REPRESENTATIVE TO INSPECT THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 22,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10475181September 12, 2012ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
91 YEAR OLD PERSON COULD NOT GET OUT OF THE CAR, FUSE 57 FAILED AND ALL DOORS WERE LOCKED AND ALSO DOOR HANDLES AND KEY FOB WERE INOPERATIVE. BMW SHOULD HAVE A MANDATORY RECALL FOR THIS DANGEROUS SAFETY ISSUE. IF AN ACCIDENT OCCURS, PEOPLE COULD BE TRAPPED IN THE CAR. WHAT A DISGRACE BMW! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0