Acura TL Complaints

3,117 consumer complaints on file.

#10894731August 10, 2016
AIR BAGS
TAKATA RECALL - AIRBAGS. RECEIVED A NOTICE IN APRIL 2016 FROM ACURA THAT THERE HAD BEEN A RECALL ON AIRBAGS FOR MY AUTO DUE TO POSSIBLE INJURIES INCLUDING FATALITY SHOULD THEY IMPLODE. THE NOTICE ADVISED I WOULD BE NOTIFIED THIS SUMMER WHEN PARTS WERE AVAILABLE. I HAVE YET TO BE NOTIFIED AND THE SAFERCAR.GOV WEBSITE INDICATES A REMEDY IS STILL NOT YET AVAILABLE AS OF 8.9.16 FOR MY VEHICLE. SO BASICALLY I HAVE HAD TO KNOWINGLY DRIVE AROUND IN DEATH TRAP FOR THE LAST 4 MONTHS WITH MY FAMILY PRAYING WHAT IS SUPPOSE TO HELP SAVE OUR LIVES DOESN'T END UP KILLING US SHOULD WE BE INVOLVED IN AN ACCIDENT BEFORE THE AIRBAG AND AUTO MANUFACTURERS GET THEIR ACT TOGETHER AND CORRECT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894832August 10, 2016
STRUCTURE:BODY, AIR BAGS
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG HOUSING FRACTURED ALONG THE LOWER SECTION OF THE DASHBOARD. THE CONTACT WAS CONCERNED THAT THE AIR BAG COULD DEPLOY INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894282August 9, 2016
AIR BAGS, STRUCTURE:BODY, ENGINE
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AROUND THE PASSENGER SIDE AIR BAG. THE CONTACT ALSO STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE DECELERATED AS THE CHECK ENGINE WARNING LIGHT FLASHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894631August 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. WHILE AT A RED LIGHT, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE FROM THE REAR. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE TOWING FACILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10893997August 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS INFORMED THAT THE DEALER PLACED HIM ON A WAITING LIST SEVERAL MONTHS AGO. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894055August 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893746August 6, 2016
AIR BAGS, UNKNOWN OR OTHER
I NOTICED A CRACK IN MY DASHBOARD ON THE PASSENGER SIDE AROUND THE AIR-BAG HOUSING AFTER RETURNING FROM WORK. DEALER STATED IT IS MERELY COSMETIC AND WOULD COST $1500 TO REPLACE. THE CRACK HAS CONTINUED TO RUN FURTHER ON BOTH SIDES OF AIR-BAG. ALSO, CAR HAS BEEN TOWED SEVERAL TIMES BECAUSE OF FAILURE TO START AFTER PARKED OVERNIGHT. HAD BATTERY REPLACED TWICE. FINALLY TOOK IT TO DEALERSHIP AND WAS TOLD HANDS-FREE MODULE NEEDED TO BE REPLACED OR REMOVED. REMOVAL COST ME $200. REPLACEMENT WOULD HAVE COST $800. ALSO, MY FUEL CAP INDICATOR HAS BEEN COMING ON FOR QUITE SOME TIME WHEN THE FUEL FALLS BELOW HALFWAY. I HAVE OWNED THIS CAR FOR 9 YEARS. I KEEP THE VEHICLE IN GOOD CONDITION. NOW WITH THE DASHBOARD CRACKING ITS VALUE HAS DECREASED IMMENSELY NOT TO MENTION COULD CAUSE THE AIR-BAG TO DEPLOY WITHOUT INCIDENT. IF THAT WERE TO HAPPEN AND CAUSE AN ACCIDENT HONDA/ACURA WOULD HAVE MUCH BIGGER ISSUES TO CONTEND WITH. I HAVE CONTACTED ACURA CORPORATE AND THEY DIDN'T SEEM CONCERNED BY THE ISSUE. DEALERSHIP WAS EQUALLY UNCONCERNED. THESE ARE ISSUES THAT REQUIRE RECALLS BEFORE SOMETHING TRAGIC HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893559August 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892899August 3, 2016
STRUCTURE, AIR BAGS
MY 2005 ACURA TL DASHBOARD CRACKS SO MANY PLACES.. ESPECIALLY PASSENGER SIDE OF DASHBOARD. THIS IS VERY DANGEROUS IF THE AIRBAG POP OUT WHILE YOU'RE DRIVING THE ROAD. I PURCHASED THIS CAR BRAND NEW AT PARAGON ACURA , WOODSIDE,N.Y I HOPE THIS IS RECALL. PLEASE SEE ATTACHED PHOTO. MY NAME: [XXX] PHONE: [XXX] EMAIL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892959August 3, 2016
UNKNOWN OR OTHER
CRACKED DASH BOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892581August 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892631August 2, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2006 ACURA TL. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE RECCURED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO GEAR. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892353August 2, 2016
AIR BAGS
TAKATA RECALL - 2010 ACURA TL, CAR IS BEING DRIVEN 3 HOURS DAILY ON VERY BUSY ROADS AND INTERSTATE 75 TO AND FROM WORK. I AM VERY CONCERNED SEEING ACCIDENTS DAILY AND AM CONCERNED FOR MY SAFETY AND DON'T WANT THIS TO BECOME A LAWSUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892119August 1, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2000 ACURA TL. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V080000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891880July 31, 2016
POWER TRAIN, UNKNOWN OR OTHER
MY CHECK ENGINE LIGHT CAME ON. I TOOK 2003 ACURA TL TO (2) LOCAL AUTO PARTS STORE (ADVANCE AUTO PARTS AND AUTOZONE) TO HAVE IT SCANNED USING THE DIAGNOSTIC TOOLS PROVIDED BY TECHNICIANS ON SITE. WAS GIVEN AN EXACT RECALL DIAGNOSTIC ERROR CODE (A/T. WHEN I CALL THE RECALL CENTER THEY SAID THAT THIS REPAIR HAD ALREADY BEEN DONE IN 2005. THIS OBVIOUSLY COULD NOT HAVE BEEN DONE PROPERLY. I CALLED AGAIN WHEN I STARTED HAVING OTHER PROBLEMS WITH MY CAR INCLUDING HESISTATION DURING ACCELARATION . THIS TIME I WAS TOLD THAT MY VEHICLE'S "BATCH" NUMBER WAS NOT AFFECTED BY THE RECALL. I CALLED MY LOCAL ACURA DEALER (LEITH ACURA IN CARY,NC) TO GET AN ESTIMATE OF THE REPAIRS WHICH WAS MORE THAN THE VALUE OF THE CAR WHICH DID NOT INCLUDE THE "OFFICIAL DIAGNOSTIC TEST" WHICH WAS $131.00 ALONE. THEN WAS TOLD I WOULD HAVE TO PAY FOR THE TEST EVEN THOUGH I ALREADY HAD 2 SCAN REPORTS FROM MY LOCAL RETAIL STORE B/C THE STORE ONLY SCANS ONLY GAVE A "GENERAL" SCAN AND THAT THEIR SCAN WAS MORE SPECIFIC. I ASKED HOW CAN IT BE MORE SPECIFIC WHEN IT SHOWS THE EXACT RECALL DESCRIPTION. I WAS THEN TOLD THAT IF THAT WAS THE CASE THEN I WOULD BE REIMBURSED. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889204July 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TL. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889303July 28, 2016
UNKNOWN OR OTHER
TAKATA AIRBAG: VERY WIDE CRACK IN DASH ALONGSIDE THE FRONT PASSENGER SIDE AIRBAG AREA. DID NOT REALIZE SO MANY OTHERS HAD THE SAME CONCERN. TOYOTA HAS ACKNOWLEDGE THIS CONCERN AND IS REPLACING DASHES AND AIRBAG ASSEMBLIES AT NO CHARGE TO THE CUSTOMER. WHY WON'T HONDA STEP UP AND TAKE AS GOOD A CARE OF THEIR CUSTOMERS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889363July 28, 2016
STRUCTURE:BODY
INITIALLY, DURING THE WARRANTY PERIOD, IN JUNE 2009, PORTION OF THE DASHBOARD ABOVE THE PASSENGER SIDE AIRBAG FADED FROM BLACK TO A LIGHT GRAY INDICATING SOME SORT OF DECOMPOSITION. THE DEALER DYED THE PLASTIC BLACK AGAIN. LAST YEAR, A LONG CRACK APPEARRED IN THE DASHBOARD IN THE SAME AREA RUNNING FROM FRONT TO BACK. THIS SUMMER A LONG SECOND CRACK S APPEARED POSSIBLY OUTLINING THE CONTOUR OF THE PASSENGER AIRBAG COMPARTMENT. THIS WEEK, A THIRD CRACK HAS STARTED IN THE CENTER OF THE DASHBOARD. A QUICK SEARCH ON THE INTERNET REVEALS THAT THIS IS A COMMON PROBLEM FOR OWNERS OF THIRD GENERATION ACURA TL VEHICLES AND MAY REPRESENT A MATERIAL OR QUALITY ISSUE. IT IS ALSO POSSIBLE THAT INCREASED BRITTLENEBRITR LOSS OF INTEGRITY OF THE DASHBOARD MAY ADVERSELY AFFECT THE PERFORMANCE OF THE PASSENGER AIRBAG ALLOWING MATERIAL TO BE EJECTED WHEN THE AIRBAG DEPLOYS. I HAVE USED DASH "SHADES" TO PROTECT THE DASH FROM SUN EXPOSURE OVER THE YEARS AND HAVE NEVER HAD A PRIOR VEHICLE'S DASHBOARD DETERIORATE IN THIS MANNER. THIS COULD BE SIMILAR TO THE PROBLEMS OCCURRING IN TOYOTA DASHBOARDS AND THEIR RECALL AS THIS IS IN HIGH TEMPERATURE/HUMID ENVIRONMENT. ACURA DOES NOT RECOGNIZE THIS A PROBLEM BECAUSE MANY OF THE COMPLAINTS OUT CLAIMS ARE OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888304July 25, 2016
AIR BAGS
I RECEIVED A SAFETY RECALL LETTER IN MARCH 2016. I SUBSEQUENTLY CALLED MY LOCAL ACURA DEALER ON BELL RD. IN PEORIA AZ TO REQUEST A REPAIR. AS OF 25 JULY 2016 THEY HAVE BEEN UNABLE TO REPAIR MY VEHICLE DUE TO NOT HAVING PARTS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888326July 25, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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