Acura TL Complaints

3,117 consumer complaints on file.

#10907498September 18, 2016
AIR BAGS
MY DASHBOARD HAS DEVELOPED CRACKS EMANATING FROM THE SPOT WHERE THE AIRBAG IS INTENDED TO DEPLOY. NOT ONLY ARE THE CRACKS UNSIGHTLY, BUT I AM CONCERNED THAT THESE CRACKS MAY IMPEDE WITH THE PROPER FUNCTION OF THE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907356September 17, 2016
UNKNOWN OR OTHER
THE REAR VIEW MIRROR IN MY ACURA TL 2005 SUDDENLY BECAME HAZY AND STARTED LEAKING A BLACK / DARK GREEN FLUID WHICH PRODUCED A CHEMICAL TASTE IN MY MOUTH AN A SLIGHT SORE THROAT. I'M CONCERNED THE DRIPPING LIQUID IS TOXIC AND HARMFUL TO PASSENGERS IN ADDITION TO THE LOSS OF VISIBILITY. THIS DOES NOT FALL IN THE CATEGORY OF A WEAR OUT ITEM AND IT SHOULD NOT HARM INDIVIDUALS IN THE PROCESS. MY CAR WAS STATIONARY WHEN I NOTICED THE INITIAL LIQUID AT THE BOTTOM OF MY MIRROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907360September 17, 2016
SUSPENSION
2005 ACURA TL FRONT SUSPENSIONS HAVE A DESIGN DEFECT WHICH PROMOTES FAILURE TO SUPPORT LOWER CONTROL ARMS AND LEADS TO LOSS OF STEERING. FIRST - THE COMPLIANCE BUSHING FOR THE LOWER CONTROL ARM FAILS ALLOWING THE STEEL CONTROL ARM TO CONTACT THE ALUMINUM SUB FRAME EXTENSION. THE SOFT SUB FRAME MATERIAL IS WORN OUT FROM CONTACT WITH THE HARD LOWER CONTROL ARM MATERIAL. EVENTUALLY, THE EXTENSION FROM THE SUB FRAME LOSES ITS ABILITY TO SUPPORT FORCES FROM THE LOWER CONTROL ARM AND FAILS. I WAS FORTUNATE TO AVOID A CATASTROPHIC EVENT WHEN THIS ISSUE WAS IDENTIFIED DURING AN ANNUAL STATE INSPECTION AND LEAD TO REPLACEMENT OF THE SUB FRAME AND COMPLIANCE BUSHINGS. FAILURE OF THE COMPLIANCE BUSHING IS NOT OBVIOUS TO THE DRIVER TO PROMOTE REPAIR ACTIONS; AS THERE ARE NO AUDIBLE OR DRIVING SIGNALS TO INDICATE THIS HAS OCCURRED. FAILURE OF THE COMPLIANCE BUSHING AND SUBSEQUENT FAILURE OF THE ALUMINUM SUB FRAME WILL LEAD TO LOSS OF STEERING. MY CAR WAS STATIONARY AND ON A LIFT WHEN THE ISSUE WAS OBSERVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907268September 16, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906300September 14, 2016
AIR BAGS
TAKATA RECALL. I WAS NOTIFIED ABOUT THE RECALL IN MAY 2016. I IMMEDIATELY CONTACTED THE DEALER IN WAPPINGERS FALLS, NY TO HAVE THEM GET THE PART. IT IS NOW 4 MONTHS AND NO NEWS IS AVAILABLE CONCERNING WHEN THE PART MAY BE DELIVERED. THE DEALER CONTINUES TO SEND ME NOTICES WITH BRIGHT RED TEXT WARNING THAT THE INSTALLED AIRBAGS MAY CAUSE DEATH OR OTHER SERIOUS INJURY. WHAT IS YOUR AGENCY DOING TO PRESSURE THE INVOLVED CORPORATIONS TO EXPEDITE THE DELIVERY OF THIS PART KNOWN TO CAUSE FATALITIES????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906439September 14, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 ACURA TL. WHEN THE GEAR SHIFTER WAS IN THE DRIVE POSITION, THE KEY FELL OUT OF THE IGNITION. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 05V025000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,450.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906253September 13, 2016
AIR BAGS, SEATS
TAKATA RECALL MY SON HAS A 2004 ACURA TL AND ON SEPTEMBER 2ND, HE DROVE TO WORK WITH THE CAR. ON HIS WAY, WHILE DRIVING IN THE PARKING LOT, HIS SIDE CURTAIN AIRBAG DEPLOYED ALONG WITH ONE FROM THE SEAT ONLY ON ONE SIDE. HE TOOK THE CAR TO THE ACURA DEALERSHIP IN MILFORD FOR DIAGNOSTIC TEST PER ACURA CORPORATION, CAME BACK THEY ARE BLAMING HIM THAT HE CAUSED THE AIRBAG TO DEPLOY BY DRIVING OVER BUMPS, ETC. THEY ARE REFUSING TO FIX THE CAR. YET STILL ALL THE YEARS FROM 2000 TL THROUGH PRESENT RECALL EXCEPT 2004. AND THEY ARE BLAMING HIM THAT THEY WILL NOT FIX HIS CAR. THAT IS NOT RIGHT, ACURA KNOWS THAT THE AIRBAGS ARE DEFECTED. HE NEEDS HIS CAR TO GO TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905896September 12, 2016
VISIBILITY/WIPER
FLUID IN REAR VIEW MIRROR THAT ACTS AS ANTI-GLARE, LIQUEFIED AND LEAKED OUT OF MIRROR CASING. ANTI-GLARE CAPABILITY NO LONGER EXISTS, MAKING NIGHT VISION VIA REAR VIEW MIRROR TO BE OBSCURED BY BRIGHTNESS OF HEADLIGHTS OF OTHER VEHICLES, LIQUID ALSO VERY VISCOUS AND DIFFICULT TO REMOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905161September 10, 2016
AIR BAGS
TAKATA RECALL IN MARCH 2016, I RECEIVED AN OFFICIAL RECALL NOTICE REGARDING TAKATA AIRBAG ON MY 2012 ACURA TL FROM ACURA INTERNATIONAL. THE LETTER STATED THAT THE "FIX" WOULD BE AVAILABLE SUMMER 2016. SUMMER HAS COME AND GONE WITH NO NOTIFICATION THAT PART WAS IN STOCK AT DEALERSHIP (MIKE HARVEY, BURLINGAME CA). IN THE MEANTIME, I HAVE BOUGHT A NEW CAR AND AM TRYING TO SELL MY TL. I HAVE BEEN TOLD POINT BLANK BY POTENTIAL BUYERS THAT THEY EITHER AREN'T INTERESTED OR ARE OFFERING SIGNIFICANTLY LESS THAN MY ASKING PRICE BECAUSE AIRBAG HAS NOT BEEN RESOLVED. AFTER A WEEK OF CONVERSATIONS AND RUN AROUND WITH BOTH THE DEALERSHIP AND ACURA INTERNATIONAL, I HAVE BEEN TOLD THERE IS NOTHING THAT CAN BE DONE AND THAT NO ONE HAS ANY IDEA WHEN TO ANTICIPATE THE PART BEING AVAILABLE. WHAT I WAS TOLD (AS A SIDEBAR BY ACURA SERVICE DEPARTMENT) WAS THE AIRBAG IN QUESTION IS ACTUALLY THE DRIVER SIDE AIRBAG AND IT COULD POSE A RISK UNTIL FIXED THAT SHOULD BE MENTIONED UPON SELLING THE VEHICLE. AT THIS POINT, IT IS 6 MONTHS PAST THE ORIGINAL DATE OF NOTIFICATION OF THE RECALL. I AM ESSENTIALLY BEING PREVENTED FROM SELLING MY CAR AT A FAIR AND REASONABLE PRICE BECAUSE ACURA CANNOT FIX THE PROBLEM AND I NOW HAVE TO QUESTION THE SAFETY OF DRIVING THE VEHICLE IN LIGHT OF THE INFORMATION THE SERVICE DEPARTMENT INADVERTENTLY SHARED WITH ME. BOTTOM LINE, I JUST WANT ACURA TO RESOLVE THEIR PROBLEM IN A TIMELY MANNER (WHATEVER THAT IS 6 MONTHS LATER) SO I CAN PROCEED AND SELL MY CAR. I HAVE ALREADY PURCHASED A NEW CAR AND DON'T REALLY WANT 2 CARS TO BE DEALING WITH. ANYTHING YOU CAN FIND OUT AND RESOLVE WOULD BE GREATLY APPRECIATED. PLEASE CONTACT ME IF YOU NEED FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904919September 9, 2016
ELECTRICAL SYSTEM
BY ACCIDENT, I AM ABLE TO TURN OFF THE ENGINE AND REMOVE THE KEY FROM THE IGNITION WITH THE TRANSMISSION STILL IN GEAR. CAMPAIGN #10V364000 COVERS HONDA VERSION OF MY CAR, #12V573000 COVERS ACURA MDX ONLY, NOTHING FOR MY ACURA VERSION OF THE HONDA SEDANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904987September 9, 2016
POWER TRAIN
IN SEPTEMBER 2012, ACURA ISSUED PRODUCT UPDATE FOR TORQUE CONVERTER SAYING THE TRANSMISSION SOFTWARE UPDATE NEEDED TO PREVENT DAMAGE TO THE TRANSMISSION. I RECEIVED THE NOTIFICATION ON AUGUST 2016. THIS IS 6 YEARS AFTER ORIGINAL NOTIFICATION AND BEYOND THE EXTENDED WARRANTY. I HAVE CALLED ACURA ABOUT THE UNFAIRNESS OF THEIR PRODUCT SOFTWARE UPDATE WARRANTY LIMITATIONS TO NO AVAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904697September 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904796September 8, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903849September 6, 2016
UNKNOWN OR OTHER
THE DASHBOARD IS CRACKING AROUND THE PERIMETER OF THE PASSENGER AIR BAG. THE CAR IS TYPICALLY GARAGED KEPT. IT SEEMS TO BE A MANUFACTURING DEFECT THAT SHOULD BE RECTIFIED BY THE ACURA. I NOTICED MANY OTHER THIRD GENERATION ACURA TL OWNERS HAVE HAD THE SAME PROBLEM. PLEASE SEE HTTP://IREPORT.CNN.COM/DOCS/DOC-708135 AND HTTP://WWW.COMPLAINTSBOARD.COM/COMPLAINTS/2004-ACURA-TL-C363363.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903646September 5, 2016
UNKNOWN OR OTHER
TABS INSIDE OF THE KEYLESS REMOTE SLOT BECOME WORN, STICK BACK AND/OR BREAK . IN ADDITION TO BEING COSTLY TO REPLACE, IT POSES AS A SECURITY HAZARD OR A HIGH RISK FOR THEFT BECAUSE THE CAR DOORS WILL NOT LOCK AND ALARM BECOMES DISABLED. THE VEHICLE WILL THINK THE KEY IS STILL IN THE IGNITION. AFTER RESEARCHING THIS ISSUE, I FOUND THAT COUNTLESS PEOPLE HAVE EXPERIENCED THIS ISSUE. THIS HAPPENED TO MY VEHICLE TODAY. IT SHOULD BE NOTED THAT MY VEHICLE WAS PARKED IN A BUSINESS PARKING LOT WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903684September 5, 2016
AIR BAGS
THE DASHBOARD IS STARTING TO CRACK OVER THE PASSENGER AIRBAG AND I AM VERY SCARED THAT IT WILL DEPLOY WITHOUT WARNING INJURING MY PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903576September 4, 2016
UNKNOWN OR OTHER
MY DASH BOARD CRACK WITH NOT REASON RIGHT IN THE MEDIUM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903329September 2, 2016
ELECTRICAL SYSTEM
INTERLOCK OPERATION OF IGNITION SWITCH DOES NOT FUNCTION PROPERLY ALLOWING IGNITION KEY TO BE TURNED OFF AND THE KEY REMOVED WITHOUT SHIFTING THE TRANSMISSION TO "PARK." THIS IS THE SAME DEFECT DESCRIBED IN NHTSA CAMPAIGN NO. 05V025000, ALTHOUGH THAT CAMPAIGN WAS FOR ACURA TL MODEL YEARS 1999-2000, AND DID NOT INCLUDE MODEL YEAR 2003. I HAVE RECENTLY EXPERIENCED THIS PROBLEM WHERE THE CAR ROLLED BACK AFTER I EXITED THE VEHICLE REQUIRING THAT I OPEN THE DRIVER'S DOOR, JUMP INTO THE CAR WHILE IN MOTION AND DEPRESS THE BRAKE. I UNDERSTAND THAT THERE HAVE BEEN SIMILAR DEFECTS THAT HAVE CAUSED SERIOUS INJURIES AND DEATHS. I REPORTED THIS TO ACURA TODAY (CASE NO. 05011338) BUT WAS TOLD THAT MY CAR WAS NOT INCLUDED IN THE PRIOR RECALL AND NO REPAIRS WOULD BE COVERED BY ACURA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903082September 1, 2016
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
MY CAR'S CHECK ENGINE LIGHT AND TCS LIGHT CAME ON. HAD MY CAR SCANNED AT MY LOCAL OBII SERVICE CENTER AND RECIEVED CODE P1676. STILL EXPERIENCING SAME PROBLEM AFTER, I THEN TOOK MY CAR TO THE LOCAL HONDA DEALERSHIP SERVICE CENTER TO GET A VERIFICATION OF THIS CODE AND SAW A FLYER FOR RECALLS. I REVIEW THE INFORMATION, (I OWN AN ACURA, HONDA WAS UNABLE TO PROVIDE THE RECALL REPAIR SERVICE) AND FOUND THAT RECALLS PERTAINING TO THE CODE GENERATED FROM THE INITIAL SCAN FOR WHEN THE CHECK ENGINE LIGHT CAME ON PERTAINED TO THE CODE. I CALLED IN REFERENCE TO THE RECALLS POSTED ON THE NHTSA.GOV WEBSITE. I WAS INFORMED THAT A RECALL REPAIR FOR THE TRANSMISSION/POWER-TRAIN (04V176000) AND TIMING BELT (02V226000) WERE MADE TO MY VEHICLE HOWEVER I AM STILL HAVING THE SAME PROBLEM INCLUDING EXCESSIVE VIBRATION & HESITATION DURING ACCELERATION ESPECIALLY BETWEEN 50-60MPH), CRUISE CONTROL HAS SHUT OFF WITHOUT WARNING/NOTICE WHILE DRIVING , AND INABILITY TO PASS NC EMISSIONS INSPECTIONS. I CONTACTED THE NHTSA AND WAS INFORMED WITH 2 DIFFERENT REASONS WHY MY VEHICLE WAS NOT ELIGIBLE FOR REPAIR. (1) VEHICLE BATCH NUMBER WAS NOT AFFECTED AND THEN (2) THE REPAIR HAD ALREADY BEEN MADE IN FEB 2005 BY PREVIOUS OWNER. ALL THESE PROBLEM STARTED OCCURRING AFTER I TOOK MY CAR TO LEITH ACURA OF CARY, NC FOR THE RECALL ON THE TARKATA AIRBAGS(15V320000). I HAVE BEEN DENIED SAFETY REPAIRS TO MY VEHICLE. LEITH ACURA OF CARY, NC IS REQUIRING ME TO PAY $131.00 INORDER TO DO A DIAGNOSTIC SCAN ONLY THAT I ALREADY HAVE PROOF FROM SEVERAL ASE CERTIFIED INSPECTION STATIONS (WHICH WERE FREE OF CHARGE). I DOES NOT INCLUDE THE AMOUNT THAT MAY BE REQUIRED TO FIX THE PROBLEM PENDING IT IS NOT TOTALLY A RECALL REPAIR. I BELIEVE THAT THE REPAIR WAS DONE INCORRECTLY OR THE CURRENT TRANSMISSION IS NOT THE ONE THAT REPLACED THE ORIGINAL TRANSMISSION AFTER THE RECALL REPAIR. IF SO, I SHOULD BE ALLOWED REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899714August 31, 2016
AIR BAGS
PASSENGER SIDE DASHBOARD HAS DEVELOPED A HAIRLINE CRACK, WHICH EXTENDED AUTOMATICALLY, WHILE PARKED - WITHOUT ANY PHYSICAL COLLISION. THIS AREA IS ABOVE THE AIRBAGS AREA. AFTER SEVERAL DAYS, ANOTHER CRACK APPEARED IN THE SAME AREA. CONCERNED ABOUT THE AIRBAG PREMATURE DEPLOYMENT ON PASSENGER SIDE EITHER WHILE PARKED OR FAILURE TO DEPLOY IN CASE OF AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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