Acura TL Complaints

3,117 consumer complaints on file.

#10899861August 31, 2016
POWER TRAIN
MY TRANSMISSION FAILED DUE TO OVERHEATING AS DESCRIBED IN ACURA SAFETY RECALL CAMPAIGN P39. I'VE HAD THE THIS DIAGNOSED AT ACURA RENO, THE MAINTENANCE MANAGER HAS FOUND THE DESCRIBED CONDITION PRESENT IN MY TRANSMISSION. HE AGREES HE HAS FOUND THE HEAT DISCOLORATION AND SYMPTOMS DESCRIBES IN THE WARRANTY AND THE ORIGINAL SAFETY RECALL. HE IS DECLINING SERVICE BASED ON THE SERVICE RECORDS OF THE TRANSMISSION FLUIDS, HE STATES TANS FLUID NEEDS TO SHOW SERVICE RECORDS WITH EVERY 50,000 MILE THIS IS UNTRUE BASED ON THE OWNERS MANUAL INFORMATION. MINE MEET AND EXCEED ACURA RECOMMENDATIONS. THEY HAVE CONFIRMED THIS WITH THE SERVICE CENTER THAT SERVICED THE CAR IN MARYLAND. AT THIS POINT THEY ARE DOING EVERYTHING THEY CAN TO NOT HONOR THE REPAIR. SAFETY RISK: NHTSA RECALL NUMBER: 04V-176 GEAR FAILURE COULD RESULT IN TRANSMISSION LOCKUP, WHICH COULD RESULT IN A CRASH. REMEDY: ON VEHICLES WITH 15,000 MILES OR LESS, THE DEALER WILL UPDATE THE TRANSMISSION WITH A SIMPLE REVISION TO THE OIL COOLER RETURN LINE TO INCREASE LUBRICATION TO THE SECOND GEAR. ON VEHICLES WITH MORE THAN 15,000 MILES, THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED IF DISCOLORATION IS NOT PRESENT, THE DEALER WILL PERFORM THE REVISION TO THE OIL COOLER RETURN LINE.I'M SPEAKING TO A [XXX] AT ACURA RENO [XXX] MY CASE NUMBER WITH ACURA IS [XXX] MY VIN IS [XXX] THIS FAILURE OCCURRED ON HWY 80 EAST BOUND JUST BEFORE DONNER SUMMIT IN CALIFORNIA. I NOTICED A STRONG ODOR AND SMOKE THEN THE TRANSMISSION LOST ENGAGEMENT. I HAD THE VEHICLE TOWED TO RENO NV THAT WAS THE CLOSET TOWN WE ARE FROM COLORADO ON SUMMER VACATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899228August 29, 2016
AIR BAGS, SEAT BELTS
HONDA REPLACED MY AIRBAG AND I STILL GET THE SRS MALFUNCTION LIGHT. ACURA DOES NOT WANT TO TAKE THIS SAFETY ISSUE AND IS WANTING ME TO REPLACE THE SAFETY COMPONENTS AT MY COST. SRS LIGHT IS ON AND I SUSPECT FAULTY SEAT BELTS. BUT HONDA DOES NOT WARRANTY SEAT BELTS AND SAFETY COMPONENTS AFTER 10 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899071August 28, 2016
AIR BAGS
TAKATA RECALL I CONTACTED ACURA THREE TIMES TO RESOLVE THIS BUT NOBODY EVER CALLS ME OR WRITES ME A LETTER TO GET THE PROBLEM RESOLVED. I LIVE NEAR ESCANABA, MI AND THE NEAREST DEALERSHIP IS IN APPLETON, WI WHICH IS A FOUR HOUR DRIVE AWAY FROM ME OR 200 MILES ONE DIRECTION. I CANNOT AFFORD TO TRAVEL THE DISTANCE AND WOULD LIKE TO GET IT REPAIRED LOCALLY. THE OPERATORS I'VE SPOKEN TO TELL ME THEY NEED TO SPEAK WITH THEIR SUPERVISORS... WHO NEVER COME TO THE PHONE, WHO INSTEAD TELL ME THEY WILL CONTACT ME AT A LATER DATE TO RESOLVE THE PROBLEM... LIKE I'VE STATED I HAVE NEVER RECEIVED A RETURN PHONE CALL, VOICE MESSAGE, OR LETTER IN THE MAIL REGARDING MY REQUEST... I WANT TO GET THIS ADDRESSED AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898887August 26, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
DASH BOARD HAS CRACKS EVERY WHERE LOOKS HORRIBLE .... NOT HAPPY WITH THIS CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898501August 25, 2016
AIR BAGS
I RECEIVED A RECALL NOTICE BACK IN MARCH ABOUT DEFECTIVE AIRBAGS. I HAVE SINCE BEEN TRYING TO GET THE PROBLEM RESOLVED BUT THE DEALER CONTINUES TO SAY THEY DON'T HAVE THE PART. I'M CURRENTLY PREGNANT WITH A 3 YEAR OLD AND WE ARE RIDING AROUND IN A CAR WITH A RECALL NOTICE THAT SAYS I COULD POTENTIALLY DIE IF THE AIRBAGS INFLATE. I WAS TOLD BACK IN MARCH THAT ACURA WOULD POSSIBLY PAY FOR US A RENTAL BUT THE CHANCE THAT MY CAR WAS AFFECTED WAS LOW. I'M JUST SURPRISED AND FRUSTRATED THAT THIS ISSUE HASN'T BEEN RESOLVED AND IT'S GOING ON 6 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897967August 23, 2016
AIR BAGS, STRUCTURE:BODY
BEGINNING IN MAY 2016, THE DASHBOARD OF MY 2016 ACURA TL BEGAN TO CRACK. THE CRACK PROPAGATES ALONG THE AIR BAG DEPLOYMENT BREAKAWAY SEAM LOCATED ON TOP OF THE DASHBOARD. THE CRACKING OCCURS ON THE PASSENGER SIDE OF MY CAR. THIS IS LOCATION ON THE DASHBOARD THAT THE AIR BAG DEPLOYS IN THE EVENT OF A SUBSTANTIAL COLLISION. MY CONCERN IS THAT DUST, DEBRIS AND POSSIBLY CONDENSATION OR LIQUID CAN DROP INTO THE AIR BAG COMPARTMENT THEREBY NEGATIVELY EFFECTING THE DEPLOYMENT OF THE AIR BAG OR RENDERING THE AIR BAG INOPERABLE. THE CRACKING IS CONTINUING TO PROPAGATE ALONG THE SEAM OF THE AIR BAG COMPARTMENT. EVENTUALLY, THE ENTIRE AIR BAG COULD BE COMPLETELY EXPOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897619August 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897824August 22, 2016
ELECTRICAL SYSTEM
HANDSFREELINK SYSTEM LOCKED INTO "BOOTING UP" MODE. HANDS-FREE CELL USE NO LONGER FUNCTIONS. AFTERWARD, BATTERY WAS DEAD NEXT TIME THE CAR WAS ATTEMPTED TO BE STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895635August 18, 2016
AIR BAGS
2013 ACURA TL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER SIDE AIRBAG RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896869August 18, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896524August 17, 2016
UNKNOWN OR OTHER
DASHBOARD CRACKED AROUND FRONT PASSENGER AIRBAG FOR NO REASON WHEN I WAS IN PARKING LOT, THIS IS A SAFETY ISSUE WHEN I HAVE MY KIDS WITH ME IN THE CAR, THE AIRBAG MIGHT NOT WORK PROPERLY BECAUSE DASHBOARD NOT PROTECTING IT ACCORDINGLY, MY CAR IS ALWAYS IN THE GARAGE AND VERY WELL TAKING CAR OF, THIS IS A LUXURY CAR AND EXPENSIVE, ACURA SHOULD BE 100% RESPONSIBLE IN REPLACING DASHBOARD TO AVOID POSSIBLE AIRBAG MALFUNCTION. I HOPE YOU GUYS REALLY CONSIDER THIS CLAIM BECAUSE ITS HAPPENING EVERYWHERE WITH SO MANY ACURA TL OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896535August 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/05/16*LJ UPDATED 03/09/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896555August 17, 2016
AIR BAGS
TAKATA RECALL. I REPORTED NOTIFICATION OF THE RECALL TO MY DEALER, OPEN ROAD ACURA, EAST BRUNSWICK, IN MARCH 2016. PART WASN'T ORDERED UNTIL MAY 20, 2016. I CALL THE DEALER EVERY 2-3 WEEKS, AND HAVE BEEN TOLD THE AIRBAGS HAVE NOT BEEN RECEIVED YET, 90 DAYS LATER. PLEASE NOTE THAT I HAVE MOVED SINCE RECEIVING THE RECALL NOTICE FROM 17 MILLBURN CT, OLD BRIDGE, 08857 TO 14 SAHALEE DR., MONROE, 08831.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896653August 17, 2016
AIR BAGS
TAKATA RECALL IN JUNE 2016 I RECEIVED A RECALL NOTICE FROM ACURA REGARDING THE ABOVE VEHICLE. EACH MONTH I HAVE CALLED ABOUT THE AIR BAG RECALL AND I HAVE BEEN INFORMED THAT THE RECALL REPLACEMENT PARTS ARE NOT AVAILABLE. WHY ARE THEY DRAGGING THEIR FEET ON A POTENTIAL DEADLY AND LIBELOUS DEFECT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896246August 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V61000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896351August 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V06100 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896014August 15, 2016
AIR BAGS
RECEIVED NOTICE OF RECALL MARCH 2016 AND HAVE TRIED TO MAKE APPOINTMENT WITH DEALER COURTESY ACURA LITTLETON, CO AND KEEP GETTING PUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896155August 15, 2016
UNKNOWN OR OTHER
3 ISSUES 1) TWO VERTICAL CRACKS OVERNIGHT ON PASSENGER SIDE DASH AT AIR BAG LOCATION-HORIZONTAL CRACK FORMING-FEAR OF AIRBAG DEPLOYING WHILE DRIVING CAUSING ME TO WRECK-SHOULD BE RECALL-I NO LONGER FEEL SAFE FOR FEAR OR ACCIDENTAL DEPLOYMENT 2)BLUETOOTH MODULE FAILURE-TWO BATTERIES AND ALTERNATOR REPLACED-NOW HAVE MODULE DISCONNECTED-SAFETY ISSUE OF NOT BEING ABLE TO USE HFL WHILE DRIVING 3)SINCE BUYING CAR IN 2008, COMPLAINED ABOUT DRIVERS DOOR CLOSING BACK ON MY LEG WHEN I OPEN IT-HAVE AVOIDED INJURIES SO FAR-AS OTHERS STATED, I HAVE TO KICK DOOR OPEN OR HOLD FOOT ON IT WHEN EXITING VEHICLE FROM WHAT I HAVE READ MANY 2008 TL OWNERS ARE HAVING THE SAME ISSUES -
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895716August 13, 2016
WHEELS
THE "CHECK TPMS" WARNING LIGHT KEEPS ON COMING ON AND OFF IRREGULARLY, AND THE TPMS DISPLAYS VERY WRONG TIRE PRESSURE MEASUREMENT NUMBERS. I CHECKED THE TIRES MANUALLY, AND READ THEIR PRESSURE ALL AROUND 33 PSI WHILE THE TPMS DISPLAYED THE RIGHT FRONT TIRE PRESSURE AS 58 PSI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894757August 10, 2016
AIR BAGS
TAKATA RECALL IN MARCH OF 2016 I RECEIVED NOTICE OF THIS RECALL ON MY VEHICLE. THE NOTICE INDICATED THAT PARTS FOR THE RECALL WOULD BE AVAILABLE IN SUMMER OF THIS YEAR. AS IT IS NOW AUGUST 10, 2016 AND I HAVE HAD RECEIVED NO FURTHER COMMUNICATION, I CALLED THE MANUFACTURER FOR AN UPDATE. I WAS TOLD THAT PARTS ARE STILL NOT AVAILABLE AND THAT THEY ARE ANTICIPATED IN PARTS TO BE AVAILABLE IN SEPTEMBER - NO FIRM DATE. ALL THE PASSENGERS IN MY VEHICLE ARE AT RISK OF SERIOUS INJURY OR DEATH DUE TO THIS FAULTY PRODUCT AND WILL REMAIN SO UNTIL THIS ISSUE IS CORRECTED. FIVE MONTHS OF NO UPDATE AND NO CORRECTION TO THE ISSUE IS UNACCEPTABLE. I HOLD THE US GOVERNMENT AND ACURA RESPONSIBLE FOR THE DELAYS IN CORRECTING THIS DANGEROUS, UNSAFE CONDITION AND ANY AND ALL DAMAGES, LIABILITIES AND CLAIMS THAT MAY ARISE FROM THIS UNACCEPTABLE DELAY. A COPY OF THIS COMMUNIQUE IS BEING PROVIDED TO MY ATTORNEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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