Acura TL Complaints

3,117 consumer complaints on file.

#10882891July 6, 2016
UNKNOWN OR OTHER
THE LEFT REAR DOOR WILL NOT OPEN FROM EITHER THE INSIDE OR THE OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882682July 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/30/16*LJ UPDATED 09/07/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882249July 2, 2016
AIR BAGS
TAKATA RECALL I DON'T KNOW IF THIS IS THE RIGHT FORUM FOR MY COMPLAINT. BUT I HAVE BEEN DEALING WITH ACURA FOR 6 MONTHS TRYING TO GET MY RECALLED AIRBAGS REPLACED ON MY 2003 ACURA 2.3TL. THE CLOSEST DEALERSHIP TO WHERE WE ARE STATIONED (HUSBAND IN THE NAVY) IS 2 HOURS AWAY. ACURA PUT IN A REQUEST WITH RICK JUSTICE HONDA IN MERIDIAN, MS TO DO THE REPAIR FOR ME, BUT THEY REFUSED. RICK JUSTICE HONDA INFORMED ME THAT ACURA WILL NOT PAY THEM TO DO THE REPAIR, ACURA CLAIMS THIS IS NOT THE CASE. I HAVE MADE DOZENS OF ATTEMPTS TO CONTACT ACURA CUSTOMER CARE TO GET THIS FIGURED OUT. NO ONE IS ABLE TO HELP ME, AND MY CASE MANAGER (CASE 04757404) NEVER CALLS ME BACK. I HAVE REQUESTED A RENTAL CAR SINCE IT IS MY UNDERSTANDING THAT I ABSOLUTELY SHOULD NOT DRIVE MY CAR, ESPECIALLY SINCE I LIVE IN A GULF COAST STATE. THEY TOLD ME I WOULD NEED TO DRIVE 2 HOURS TO PICK IT UP SINCE RICK JUSTICE, 30 MINUTES FROM ME, WILL NOT HELP ME. I FEEL ACURA/HONDA ARE DOING NOTHING TO HELP ME OR INSURE MY SAFETY. I FEEL RICK JUSTICE HONDA SHOULD BE ABLE TO DO THE REPAIRS SINCE ACURA AND HONDA ARE VIRTUALLY THE SAME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881983July 1, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2001 ACURA TL. WHILE DRIVING 50 MPH, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882015July 1, 2016
AIR BAGS
TAKADA RECALL I AM HOPING YOU CAN FIND OUT INFORMATION FOR 2004 TL OWNERS. HONDA AND ACURA'S FOR THE YEARS 2001-03 AND 05 AND BEYOND HAVE BEEN INCLUDED IN THE TAKATA RECALL. I FIND IT HARD TO BELIEVE THAT 04 ACURA TLS HAVE AIRBAGS SOURCED FROM A COMPANY OTHER THAN TAKATA. AND I HAVE BEEN UNABLE TO FIND ANY RELIABLE INFORMATION OUT FROM ACURA OR HONDA. I WOULD LIKE TO UNDERSTAND WHY THE 04 ACURA TLS ARE NOT LISTED IN THE RECALL, YET ACURA AND HONDA CARS IN THE YEARS BEFORE AND AFTER 04 ARE. I EVEN CONTACTED THE DEALERSHIP ABOUT HAVING A PROACTIVE AIR BAG REPLACEMENT EVEN THOUGH THE 04 ACURA TL IS CURRENTLY NOT PART OF THE RECALL. I WAS TOLD THEY COULD REPLACE THE AIRBAG, BUT THAT THE REPLACEMENT WOULD BE THE SAME AIRBAG THAT THE CAR WAS MANUFACTURED WITH. I WOULD LIKE ADDITIONAL INFORMATION TO BE PROVIDED WHY ACURA/HONDA IS CONVINCED THAT THE 2004 ACURA TLS DO NOT NEED TO BE INCLUDED IN THE RECALL. ANY HELP THE GOVERNMENT CAN PROVIDE WOULD BE APPRECIATED. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882083July 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881864June 30, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881914June 30, 2016
AIR BAGS
WHEN AM I GOING TO GET MY AIRBAGS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881364June 29, 2016
AIR BAGS, ELECTRICAL SYSTEM
MY PASSENGER SIDE DASH CRACKED AROUND THE AIRBAG. THIS ALLOWS FOR MOISTURE TO GET INTO THE AIRBAG COMPARTMENT WHICH DEGRADES THE PASSENGER AIRBAG. ACURA REFUSES TO REPLACE. THE VEHICLE WAS STATIONARY AND HAPPENED OVERNIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881384June 29, 2016
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
3 ISSUES 1) TWO VERTICAL CRACKS OVERNIGHT ON PASSENGER SIDE DASH AT AIR BAG LOCATION-HORIZONTAL CRACK FORMING-FEAR OF AIRBAG DEPLOYING WHILE DRIVING CAUSING ME TO WRECK-SHOULD BE RECALL-I NO LONGER FEEL SAFE FOR FEAR OR ACCIDENTAL DEPLOYMENT 2)BLUETOOTH MODULE FAILURE-TWO BATTERIES AND ALTERNATOR REPLACED-NOW HAVE MODULE DISCONNECTED-SAFETY ISSUE OF NOT BEING ABLE TO USE HFL WHILE DRIVING 3)SINCE BUYING CAR IN 2008, COMPLAINED ABOUT DRIVERS DOOR CLOSING BACK ON MY LEG WHEN I OPEN IT-HAVE AVOIDED INJURIES SO FAR-AS OTHERS STATED, I HAVE TO KICK DOOR OPEN OR HOLD FOOT ON IT WHEN EXITING VEHICLE FROM WHAT I HAVE READ MANY 2008 TL OWNERS ARE HAVING THE SAME ISSUES - WHATS IT GOING TO TAKE FOR NHTSA TO FORCE ACURA/HONDA TO ADDRESS THESE ISSUES? I DONT HAVE $2000 TO REPLACE A DASH THAT I CAUSED NO PART IN THE FAILURE OF. IF MY AIRBAG DEPLOYS ON ITS ON WHILE I AM DRIVING AND I HAVE AN ACCIDENT, THERE WILL BE A LAWSUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881282June 28, 2016
AIR BAGS, UNKNOWN OR OTHER
MY 2005 ACURA TL HAS DEVELOPED A SIGNIFICANT DASHBOARD CRACK ALONG THE PERIMETER OF THE PASSENGER SIDE AIRBAG LOCATION. THIS IS A WELL KNOWN ISSUE POSTED ON MANY INTERNET SITES INCLUDING MANY REPORTS ON FACEBOOK COMMUNITY: HTTPS://WWW.FACEBOOK.COM/ACURATLDEFECTIVEDASH/POSTS/219662424726766? ADDITIONALLY, MANY OTHERS HAVE SUBMITTED COMPLAINTS TO NHTSA EXPRESSING THEIR SAFETY CONCERNS. SINCE THE TIME OF THE CRACK THE AIRBAG LIGHT WILL ALARM. THE DASHBOARD CRACK IS SHARP AND JAGGED EDGED. IF THE AIRBAG IS DEPLOYED THE CRACKED DASH WILL LIKELY INTERFERE IN THE AIRBAG'S TRAJECTORY AND/OR POSSIBLE GASH THE AIRBAG. IN ADDITION THE CRACKED DASH MAY SPRAY PIECES INTO THE OCCUPANCY AREA. I AM SURE ACURA HAS NOT TESTED AIRBAG DEPLOYMENT SAFETY WITH A CRACK DASHBOARD. THE NHTSA NEEDS TO INVESTIGATE THIS BROAD PROBLEM ON 3RD GENERATION ACURA TLS (2004-2008), AS ACURA WILL NOT ADDRESS OR EVEN ACKNOWLEDGE THIS SAFETY ISSUE. I STRONGLY ENCOURAGE THE NHTSA TO FOLLOW-THRU WITH AN INVESTIGATION. WE DO NOT NEED ANYONE BEING SERIOUSLY INJURED DUE TO THESE CRACK DASHBOARDS UNDERGOING FORCE OF AN AIRBAG DEPLOYMENT. I AM ATTACHING A PHOTO OF MY CRACKED DASH. ORIGINAL CRACK WAS ~3 INCHES, NOW THE CRACK IS 8-9". THE CRACK CONTINUES TO GROW WHICH AMPLIFIES THE SAFETY CONCERNS. ALSO ATTACHING A PHOTO COMPILED OF OTHER 3RD GENERATION ACURA TLS WITH SAME ISSUE. MANY PHOTOS ARE ON THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881323June 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876856June 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876896June 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876618June 25, 2016
POWER TRAIN, UNKNOWN OR OTHER
RECENTLY PURCHASED AN 03 ACURA TL. 64000 MILES AT TIME OF PURCHASE. I DRIVE IT USING THE SLAP STICK AND MOSTLY HIGHWAY DRIVING. I NOTICE WHEN SHIFTING FROM 2ND TO 3RD GEARS, AT APPROXIMATELY 20-25 MPH THE CAR SEEMS TO JERK, OR JUMP IN THE FRONT END. ALSO BETWEEN 3RD AND 4TH GEARS. DEPENDING ON HOW FAST I ACCELERATE AND CHANGE THE GEARS, SOMETIMES THERE IS MORE JERKING...AT LOWER SPEEDS....AND LESS JERKING WHEN ACCELERATING AT A FASTER RATE. THE VEHICLE NOW HAS 76000 MILES ON IT AND I AM CONCERNED THERE ARE GOING TO BE TRANSMISSION ISSUES SOON. THIS IS MY SECOND ACURA TL, THE FIRST ONE HAVING OVER 205K MILES WITH NO ISSUES WITH TRANSMISSION, THAT WAS REPLACED BY DEALER @ 55K. IS THERE ANYTHING THAT CAN BE DONE WITH THIS ISSUE THAT I AM NOT AWARE OF. THERE ARE NO OTHER ISSUES WITH THIS VEHICLE. DID I MISS THE RECALL CUT OFF DATE, WAS THERE NEVER RECALL, OR DID ACURA MISS GROUP OF VIN #S? IF THIS IS TRULY A SAFETY CONCERN, FROM ACURA, THEY SHOULD STAND BEHIND THERE PRODUCTS, CORRECT THE "KNOWN ISSUES" WITH THE TRANSMISSIONS, FOR THERE DRIVERS TO BE SAFE, SO THEY ARE THERE FOR FUTURE PURCHASES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875792June 22, 2016
STRUCTURE:BODY
LARGE CRACK APPEARED ON MY DASHBOARD TODAY. I GOOGLED AND FOUND OUT THERE ARE THOUSANDS OF ACURA TLS HAVING THE SAME ISSUE. BUT THE MANUFACTURER HAS NOT DONE A RECALL. I CALLED ACURA CLIENT RELATIONS AS WELL AS DEALER. THEY ARE NOT DOING ANYTHING. THE CRACK DASHBOARD IS A SAFETY CONCERN AS THE SRS AIRBAG SITS BEHIND THAT AND CAN EXPLODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875871June 22, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875197June 20, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT'S VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) ON JUNE 16, 2016. HOWEVER, THE VEHICLE WAS STILL EXPERIENCING THE SAME FAILURE WITH THE AIR BAG WARNING LIGHT REMAINING ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875257June 20, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TL. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875346June 20, 2016
AIR BAGS, UNKNOWN OR OTHER
DASH BOARD CRACK OVER PASSENGER SIDE AIRBAGS. MANY CRACKS HAVE FORMED AND I AM NOT SURE IF IT HAS AFFECTED THE AIRBAG SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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