Acura RDX Complaints

2,183 consumer complaints on file.

#11301264January 22, 2020
STRUCTURE:BODY
ON TV NEWS AFTER SEEING A COUPLE OF CARS EVEN A SMALL SUV OVERTURNED IN THE EXACT LOCATION I DAMAGED MY ACURA RDX. I DECIDED TO REPORT MY ACCIDENT. NOT SURE THE EXACT DATE BUT GIVE OR TAKE OCTOBER 15,2019. IT WAS IN THE BEGINNING OF CONSTRUCTION AT THE CORNER OF TREMONT AVE AND VAN NEST A ISLAND WAS CONSTRUCTED WITH WHAT WOULD BECOME A STAND UP TWO AND A HALF FOOT SQUARE BOX WHICH LOOKS LIKE THE BASE FOR A STREET LIGHT.I WAS MAKING A LEFT HAND TURN AT THE LIGHT.THIS STOOD IN A BLIND SPOT NO MARKINGS NO BARRICADES NOTHING NO CONES AND NO FLAGS . I DIDN'T KNOW ANYTHING UNTIL I FELT AND HEARD THE BOOM BANG. I THEN GOT OUT AND LOOKED AND REALLY SAW NOTHING DIDN'T WANT TO HOLD UP TRAFFIC IT WAS AROUND 6-7 PM. I LOVE MY VEHICLE.IT IS A LEASE BUT I TAKE SUCH GOOD CARE OF IT. I LOOKED AT IT AGAIN AND WAS BROKEN HEARTED THE IMPACT WAS FROM THE BOTTOM WHICH CAUSED BODY DAMAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300092January 17, 2020
ENGINE, FUEL/PROPULSION SYSTEM
2019 ACURA RDX ADVANCE SH-AWD ODOMETER 12,900 TUESDAY 01/14/2020 14:20; LKAS ON, COMFORT MODE, ENGINE IDLE STOP/START CANCELLED WITH THE BUTTON, 60 DEG F. ON A 300+ MILE ROAD TRIP, THE LATTER HALF UNDER HEAVY RAIN. NEARING MY HOME, THE RAIN WAS ALMOST STOPPED, AND AS I ACCELERATEDUP A LONG STEEP GRADE, THE RDX FELT LIKE IT RAN OUT OF GAS. IT JUST SPUTTERED ALONG UP THE HILL UNTIL I CAME TO A DRIVEWAY AND TURNED IN. I NOTICED THE ENGINE LIGHT WAS ON. I TURNED OFF THE ENGINE, WAITED A FEWMINUTES, THEN IT RESTARTED AND HAS BEEN OK SINCE THEN. I DID NOTICE THE NEXT DAY THAT THE IDLE START/STOP FUNCTION IS "UNAVAILABLE" AND THE CAR CONTINUES TO RUN WITH THE FOOT ON THE BRAKE. I DO QUITE A BIT OF 2 LANE TRAVEL, AND OFTEN MUST PASS SLOWER TRAFFICUNDER FULL POWER. IF THIS SITUATION OCCURS DURING A PASSING MANEUVER WITH SHORT SITE DISTANCE, IT WOULD BE DISASTROUS. BASED ON THIS FEAR, MY DRIVING ABILITY IS NOW SEVERELY LIMITED UNTIL THIS PROBLEM IS DIAGNOSED AND RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299945January 16, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2018 ACURA RDX. THE CONTACT STATED THAT WATER ENTERED THE HEADLAMPS OF THE VEHICLE DUE TO A STRESS FRACTURE. THE CONTACT STATED THAT AFTER EXAMINATION IT WAS DETERMINED THAT NO IMPACT HAD OCCURRED TO CAUSE THE FRACTURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE HEADLAMPS WERE REPLACED HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR TURN LAMP INDICATOR BLINKED AT AN EXCESSIVE RATE DUE TO A SIMILAR FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299118January 13, 2020
ENGINE, VEHICLE SPEED CONTROL
MY BRAND NEW 2019 ACURA RDX THAT HAD 9200 MILES ON IT SHUT DOWN ON ME ON THE FREEWAY. IT WAS RAINING AND I PULLED OUT TO PASS, GOING ABOUT 75 MPH, AND IT WENT INTO WHAT I NOW KNOW IS LIMP MODE AND THE ENGINE LIGHT FLASHED ON AND OFF AND THE ENGINE WAS MAKING A DIFFERENT SOUND THAN NORMAL. I HAD SOMEONE TAILGATING ME, SO I AM LUCKY IT DIDNT CAUSE AN ACCIDENT. GOT PULLED OVER AND CALLED THE DEALERSHIP AND THEY SAID IT NEEDED TO COME IN. THEY SPECULATE RAINDROPS GOT ON THE ENGINE FILTER (FORGET THE NAME) AND THE CAR THOUGHT IT WAS MALFUNCTIONING AND SHUT DOWN. I HADNT TURNED THE CAR OFF BECAUSE I WAS AFRAID ID BE STRANDED, SO I DONT KNOW IF IT WOULD HAVE RESET ITSELF. STILL, I BOUGHT THIS CAR FOR DEPENDABILITY AND IVE LOST ALL TRUST. I HAD HAD THREE ACURA CARS BEFORE THIS. IVE BEEN TOLD THERES NO FIX AND ENGINEERS ARE WORKING ON IT BUT THEY COULDNT RECREATE THE SITUATION AND ITS WORKING OKAY NOW. THIS IS A SAFETY ISSUE. I COULD HAVE BEEN ON A TWO-LANE PASSING AND COULDNT GET BACK IN WHEN IT SHUT DOWN BEFORE AN ONCOMING CAR! SO I CANT DRIVE IT IN THE RAIN OR PASS NOW? THE DEALERSHIP HAD ONE OTHER RDX DO THE SAME THING AND IM READING SEVERAL ONLINE. I FEEL LIKE ITS RUSSIAN ROULETTE. DO I JUST HAVE A LEMON OR IS IT A DESIGN FLAW? IM SCARED! THE CAR IS STILL AT THE DEALERSHIP, BUT THERE'S NOTHING THAT CAN BE DONE BECAUSE EVERYTHING CHECKS OUT. THEY DON'T HONESTLY KNOW WHAT TO DO, SO THE POSSIBILITY OF BEING STRANDED OR MISSING A FLIGHT OR BEING INJURED OR KILLED IS NOT OFF THE TABLE! THEY KNOW THEY HAVE A PROBLEM BUT NOT MAKING IT PUBLIC KNOWLEDGE. IT'S A BRAND NEW DESIGN SO THERE MUST BE A FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297905January 8, 2020
SERVICE BRAKES
WE HAVE A 2-MONTH OLD 2020 ACURA RDX. WE PURCHASED THE CAR ON OCTOBER 21ST, 2019. IT HAS APPROXIMATELY 1,500 MILES ON IT AT THIS TIME. WE WERE TRAVELING SOUTHBOUND AT APPROXIMATELY 45 MILES PER HOUR. WE WERE ON A 4-LANE ROAD. AS WE APPROACHED A RAILROAD CROSSING, OUR CAR CAME TO AN ABRUPT AND FORCEFUL HALT IN THE MIDDLE OF THE STREET. THE RAILROAD TRACKS ARE NOT ROUGH AND WE HAD NOT APPLIED THE BRAKES AT ALL. THE LIGHTS WERE NOT FLASHING AND THERE ARE NO GATES AT THIS RAILROAD CROSSING. WE WERE SHOCKED AS THIS WAS COMPLETELY UNEXPECTED. WE ARE WORRIED THAT SHOULD THIS HAPPEN WHEN WE'RE DRIVING IN SNOW OR RAIN, WE MAY LOSE CONTROL OF THE VEHICLE. ALSO, IF THIS SHOULD HAPPEN WHEN WE'RE BEING FOLLOWED BY ANOTHER CAR, IT WILL CERTAINLY RESULT IN AN ACCIDENT. WE HAVE PHOTOGRAPHIC EVIDENCE AND ALSO A DASH-CAMERA VIDEO OF THE INCIDENT AVAILABLE UPON REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297708January 7, 2020
AIR BAGS, SEATS
ON OCT 31 2019 WE PURCHASED THE 2020 RDX ADVANCE AND THE PASSENGER FRONT SEAT AIRBAG LIGHT OFF HAS BEEN SPORADICALLY STAYING ON WHEN MY WIFE IS SITTING IN THE PASSENGER SEAT. WHICH INDICATES THE AIRBAG IS NOT ARMED ON THAT SIDE. LUCKILY WE HAVE BEEN TAKING PHOTOS OF THE SWITCH COMING ON WITH HER SITTING IN THE SEAT. THEY SAY ITS A WEIGHT ISSUE WHICH IS UNACCEPTABLE. IF YOU TURN THE CAR OFF THE AIRBAG LIGHT RESETS TO OFF WHEN SHE IS SITTING IN THE CAR. IF THE CAR IS RUNNING AND YOU PICK UP A PASSENGER THE AIRBAG LIGHT DOES NOT TURNOFF. DEALER RESPONDED IT BEING A WEIGHT ISSUE AND THAT THE SENSORS ARE DIFFERENT BETWEEN THE DRIVER AND PASSENGER. THIS IS UNACCEPTABLE SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296882January 3, 2020
STRUCTURE:BODY
POWER LIFT GATE MAKES A POPPING NOISE WHEN OPENING HTTPS://ACURAZINE.COM/FORUMS/3G-RDX-PROBLEMS-FIXES-458/POWER-LIFTGATE-MAKES-POPPING-NOISE-WHEN-OPENING-983782/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291765December 28, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WE TURNED ONTO THE ON-RAMP OF I40 WEST IN ARKANSAS AT EXIT 58 HEADING WEST. I ACCELERATED TO GET UP TO SPEED TO MERGE ONTO THE HIGHWAY. WHEN I REACHED 70MPH THE CAR STOPPED ACCELERATION AND VERY RAPIDLY SLOWED TO 20MPH IN FRONT OF MULTIPLE CARS AND SEMI TRUCKS. I WAS LUCKY TO HAVE BEEN MISSED BY THE TRAFFIC BEHIND US AND WAS ABLE TO GET TO THE RIGHT SHOULDER. THE CAR WOULD NOT ACCELERATE PAST 10-20MPH. WE LIMPED TO THE NEXT EXIT AND FOUND A PARKING LOT. I TURNED THE CAR OFF AND BACK ON AND IT SEEMED TO BE WORKING CORRECTLY AGAIN. MY ENTIRE FAMILY COULD HAVE EASILY BEEN KILLED! DURING THE INCIDENT THE CHECK ENGINE LIGHT CAME ON AND REMAINED ON UNTIL TURNING THE CAR OFF AND BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290869December 23, 2019
SERVICE BRAKES, AIR:DISC:ROTOR, SERVICE BRAKES
TL* THE CONTACT OWNS A 2020 ACURA RDX. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED FOR AWHILE, THE BRAKES WOULD SQUEAK WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED THE DAY AFTER THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS INFORMED THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE CONTACT DRIVING IN A WET ENVIRONMENT. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER DUE TO THE SOUNDS COMING FROM THE ROTORS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RECORDED THE SQUEAKING SOUND AND PLAYED IT FOR THE DEALER TO HEAR. SINCE THE DEALER COULD NOT DUPLICATE THE NOISE, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CALLED AND DIRECTED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 780. *DT CURRENT STATUS CONSUMER STATED ROTORS AND BACK BRAKES WERE REPLACED, BUT NOISE STILL REMAINS. DEALER IS WORKING ON FIXING THE NOISE DUE TO SURFACE GLAZE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289232December 16, 2019
UNKNOWN OR OTHER
I WAS DRIVING ON I-87 SOUTH ON A SMOOTH STRIP OF ROAD, WHICH WAS RECENTLY REPAVED. I HEARD AN EXPLOSION AND GLASS SHATTERING. GLANCED AROUND BUT ALL WINDOWS WERE INTACT. AT THE FIRST STOP I OPENED MY SUNROOF VISOR AND SHARDS OF BROKEN GLASS SHOWERED DOWN FROM THE SHATTERED SUN ROOF. MY CAR IS A 2014 ACURA RDX WITH TECH PACKAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289294December 16, 2019
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
TL* THE CONTACT OWNS A 2019 ACURA RDX. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OFF WARNING INDICATOR WAS ILLUMINATED WHILE HIS WIFE WAS OCCUPYING THE SEAT. THE VEHICLE WAS RESTARTED TWICE AND THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO AUTOSPORT ACURA OF DENVILLE (3109 ROUTE 10 EAST, DENVILLE, NJ 07834, (973) 298-0330), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 10088356. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289159December 15, 2019
EXTERIOR LIGHTING
THE HEADLIGHTS ARE WAY TOO DIM - EVEN AFTER CHANGING BULBS AND THE LENS IS NOT FOGGED AT ALL. YOU CAN'T EVEN TELL IF YOUR LIGHTS ARE ON AT NIGHT - THIS IS A SERIOUS SAFETY ISSUE. OTHER ACURA VEHICLES HAVE A RECALL FOR THIS. IN RESEARCH - THE REFLECTIVE COATING THAT IS SUPPOSED TO ILLUMINATE YOUR BEAMS BREAKS DOWN IN A SHORT TIME RESULTING IN POOR LIGHTING OF ROADWAYS AT NIGHT. RECENTLY HAD SOMEONE IN THE CAR FOR THE 1ST TIME DRIVING AT NIGHT - AND THEY ASKED IF I HAD MY LIGHTS ON. SO IT IS VERY NOTICEABLE BY PEOPLE. IS THERE NOT A STANDARD OF LIGHTING THAT HAS TO BE MET FOR SAFETY? AND IF THIS IS ISSUE - SHOULD IT NOT BE A RECALL?? LOOK AT ILX RECALL FOR SAME ISSUE- 2013-2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288194December 10, 2019
ELECTRONIC STABILITY CONTROL (ESC)
WHEN A LIGHT SNOWFALLS AND COVERS THE A BADGE ON THE FRONT OF THE VEHICLE A WARNING LIGHT SHOWS UP SAYING RADAR IN AN ORANGE BOX AND SAYS SOME DRIVER ASSIST SYSTEMS CANNOT OPERATE RADAR OBSTRUCTED. IN SNOW YOU NEED ALL SYSTEMS WORKING. I WAS DRIVING ON CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286447December 2, 2019
SERVICE BRAKES, ENGINE, POWER TRAIN
I REPORTED AN ISSUE WITH MY 2019 ACURA RDX, WHERE IF: ENGINE AUTO STOP IS ENABLED, AND BRAKE HOLD IS ENABLED. ON TWO OCCASIONS, THE VEHICLE LURCHED FORWARD WHILE THE BRAKE HOLD IS ENABLED THIS PROPELLED ME TO THE SIDE OF THE INTERSECTION TODAY, WITH A 2020 LOANER, IT HAPPENED AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282791November 28, 2019
ENGINE, VEHICLE SPEED CONTROL
FROM THE DAY I TOOK DELIVERY OF MY 2020 RDX ADVANCE IN AUGUST, I'VE BEEN COMPLETELY CRAZY ABOUT IT. NOW, HOWEVER, I'M FEELING SAD AND DISILLUSIONED, BUT MORE IMPORTANTLY, I DON'T FEEL 100% SAFE DRIVING IT. RECENTLY, AFTER SPENDING A FEW WEEKS IN GEORGIA, WE WERE DRIVING BACK HOME TO NORTHERN VIRGINIA ON I-85N IN NORTH CAROLINA. IT WAS AND HAD BEEN RAINING STEADILY THE ENTIRE TRIP. THERE WAS MODERATE/HEAVY TRAFFIC MOVING AT SPEEDS BETWEEN 60-75/80 MPH. SOMEWHERE JUST SOUTH OF CHARLOTTE, THE CAR SUDDENLY STARTED SLOWING DOWN, EVEN THOUGH I WAS PRESSING THE ACCELERATOR! IT WAS BARELY MOVING IN THE MIDDLE OF TRAFFIC. THE CHECK ENGINE LIGHT WAS BLINKING AND THE ENGINE WAS RATTLING AND SPUTTERING. I IMMEDIATELY TURNED ON THE HAZARDS AND STARTED CROSSING THE TWO FAR RIGHT LANES TO GET OVER TO THE NARROW SHOULDER. TERRIFYING. FORTUNATELY, WE WERE ONLY ABOUT A 1/4 MILE FROM AN EXIT. WE SLOWLY MADE IT ON THE SHOULDER TO ONE OF GAS STATIONS THERE. AFTER CHECKING THE SUPPORT SECTION IN THE APP AND CALLING A TECH AT MY HOME DEALERSHIP, I SHUT THE CAR OFF AND LET IT SIT FOR ABOUT 15 MINUTES. IT STARTED AND WE WERE ABLE TO FINISH THE TRIP WITHOUT FURTHER INCIDENT. WE MADE IT HOME SAFELY, BUT THE REMAINING SIX HOURS OF THE TRIP WERE MENTALLY EXCRUCIATING. WE DROVE AS SLOWLY AS SAFELY POSSIBLE IN THE RIGHT LANE. I COULDN'T GET IT OUT OF MY HEAD THAT IT COULD HAPPEN AGAIN AT ANY MOMENT. AND, I CAN'T SAY IT HASN'T CROSSED MY MIND THAT I WON'T BE ABLE TO GET OVER THAT EXTENDED FEELING OF UNCERTAINTY WHILE DRIVING IT. AT LEAST, NOT FOR NOW. I TOOK IT TO THE DEALER ON 11/25/19. THEY SAID THEY COULD NOT DUPLICATE THE ISSUE, AND THAT THERE WERE NEITHER ERROR NOR FAULT CODES STORED. I HAD BEEN HOPING THEY WOULD GIVE ME SOME EXPLANATION AND REASSURANCE THAT EVERYTHING IS FINE. I WANTED TO FEEL 100% THAT THE CAR IS STILL SAFE TO DRIVE, BUT I'M NOT FEELING THAT NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282231November 25, 2019
FUEL/PROPULSION SYSTEM
MY CAR WOULD NOT START ONE MORNING. I COULD NOT GET IT OUT OF "ACCESSORY MODE" AND THAT MODE DRAINED THE BATTERY COMPLETELY. I ALSO SMELLED FUEL WHEN I TRIED TO HAVE IT JUMP STARTED AND IT RAN FOR 10 SECONDS THEN DIED. I HAD IT TOWED TO AN ACURA DEALER TO HAVE IT FIXED AND THEY CALLED TO TELL ME THAT THE PLASTIC FUEL LINE ON THE UNDERSIDE OF THE CAR HAD "MICROCRACKS" ALONG ITS ENTIRETY AND WAS LEAKING FUEL OUT OF THESE CRACKS. THEY SAID THAT THE FUEL LINE WAS NOT DAMAGED IN A DISCRETE LOCATION (I.E. FROM A ROCK OR OBJECT THAT HIT IT BUT THE ENTIRE PLASTIC LINE SPANNING THE FRONT OF THE CAR TO THE REAR OF THE CAR HAD CRACKS ALL OVER IT). I ASKED FOR THE FUEL LINE FOR EVIDENCE AND THEY CLAIMED THEY THREW IT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281318November 20, 2019
EXTERIOR LIGHTING
MY 2014 ACURA RDX RUNNING/LOW BEAM HEADLIGHTS ARE DANGEROUSLY DIM. I FIRST NOTICED THIS LAST YEAR AND CHANGED OUT THE HALOGEN BULBS. I DO NOT DO MUCH DRIVING AT NIGHT. IN THE PAST MONTH WITH THE TIME CHANGE, I CAN BARELY SEE AT NIGHT WHILE DRIVING. THE HALOGEN BULB HAS BEEN CHANGED OUT AGAIN, SO ITS NOT THE BULB. IT IS SOMETHING WITHIN THE HEADLIGHT ASSEMBLY ITSELF - VERY DIFFICULT TO DRIVE AT NIGHT. AT TIMES I MUST TURN ON THE HIGH BEAMS WHEN DRIVING DOWN A DARK ROAD. THIS CANNOT BE FIXED WITHOUT PURCHASING NEW COMPLETE HEADLIGHT ASSEMBLIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281018November 19, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2019 ACURA RDX. WHILE DRIVING, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE NORMALLY; HOWEVER, THE INSTRUMENT PANEL SEIZED. THE VEHICLE WAS TAKEN TO PARAGON ACURA (56-02 NORTHERN BLVD, WOODSIDE, NY 11377, (347) 862-9539) WHERE IT WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE AN UPDATE WAS COMPLETED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278699November 7, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE ABOVE MENTIONED VEHICLE WAS LEASED IN MARCH 2019. I HAVE RECENTLY EXPERIENCED ISSUES WITH THE INFOTAINMENT SYSTEM THAT COMES STANDARD WITH MY VEHICLE. THE SCREEN IS GOING BLACK AND NOT RESPONDING WHILE THE VEHICLE IS IN MOTION ON A BRIDGE. THIS IS CAUSING MY BLUETOOTH, BLINDSPOT ASSIST, NAVIGATION, AND ENTIRE COMPUTER SYSTEM TO MALFUNCTION. I AM ALSO HAVING ISSUES WITH THE VEHICLE STARTING. IT WAS AT ONE POINT I WAS TOLD TO PLACE MY KEY NEAR THE START BUTTON IN ORDER FOR THE VEHICLE TO START. I WAS INFORMED BY DANIEL FLORES OF ACURA OF WAPPINGER FALLS THAT THEY ARE AWARE OF THE ISSUE BUT THEY HAVE NO IDEA WHEN THE ISSUE WILL BE RESOLVED. I AM AFRAID THAT I WILL BE PLACED IN A SITUATION WHERE MY VEHICLE WILL NOT START OR CAUSE A SAFETY ISSUE FOR MYSELF OR A PEDESTRIAN. MY VEHICLE IS LESS THAN A YEAR OLD AND I HAVE I INVESTED MORE THAN $10000 IN IT. THE ONLY WAY FOR ME TO GET OUT OF IT IS TO SPEND AN ADDITIONAL $133.00 A MONTH (WHICH I DO NOT HAVE) AND CHANGE THE VEHICLE OUT TODAY!!!. I AM LOOKING FOR HELP. MY HUSBAND RECENTLY HAD A 2013 NISSAN ROGUE CATCH ON FIRE IN MY DRIVEWAY JUST UNDER MY BEDROOM WINDOW. I AM AFRAID THAT SOMETHING LIKE THIS MAY OCCUR AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277840November 3, 2019
ELECTRICAL SYSTEM, POWER TRAIN
ERRATIC DISPLAY OPERATION CAUSES DRIVER DISTRACTION PROBLEMS AND POSSIBLE DAMAGE TO CAR OPERATION (TRANSMISSION). AS SHOWN IN ATTACHMENTS IT DISPLAYS SYSTEM ERROR. THE INFOTAINMENT SYSTEM SCREEN GOES DARK. TIRE PRESSURE DISPLAYS FALSE INFORMATION. I HAVE TAKEN THE VEHICLE TO THE DEALER MULTIPLE TIMES; EACH TIME THE DEALER SAYS NOTHING WRONG OR THEY BELIEVE PROBLEM WILL BE FIX WITH THE RADIO UPDATE. THEY CONSTANTLY RESET THE VEHICLE AND WRITE ON THE REPORT, NO PROBLEMS FOUND. MY OPINION IS THAT THERE IS AN INCOMPATIBILITY WITH THE VEHICLE ELECTRONICS AND THE DISPLAY SYSTEMS IN THE VEHICLE AND THE INFOTAINMENT SYSTEM THAT ACURA IS USING TO PRESENT VEHICLE DATA TO THE DRIVER. IMG_0807 SHOWS THE WARNING OF LOW TIRE PRESSURE WHEN IN FACT ALL TIRES HAVE CORRECT PRESSURE. IMG_0802 SHOWS SYSTEM ERROR WHEN TRYING TO ACCESS A RADIO STATION. IMG_0801 SHOWS THE SYSTEM REQUIRES AN UPDATE BUT NO DEALER OR SERVICE GROUP HAS THE UPDATE. I'M UNABLE TO SHOW THE BLANK OR FLICKERING DISPLAY. THIS IS DANGEROUS BECAUSE YOU CAN'T TELL IF THE VEHICLE IS IN COMFORT MODE OR SPORT OR SNOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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