Acura RDX Complaints

2,183 consumer complaints on file.

#11329712June 19, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
DRIVING FOR 15 MINUTES ENGINE STOPPED WHILE GOING UP A VERY BUSY BRIDGE ON I-10 - STARTED SHAKING AND FLASHING NO BRAKES NO STEERING CONTACT DEALER. COASTED TO CONSTRUCTION AREA ON TOP OF BRIDGE AS TO NOT BE HIT BY 18 WHEELERS. THE VEHICLE WAS OUT OF WARRANTY BY 1200 MILES ... THAT'S RIDICULOUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329735June 19, 2020
SUSPENSION
WHILE THE VEHICLE IS IN MOTION THE SUSPENSION / FRONT DAMPERS ARE MAKING CLUNKING AND POPPING NOISES EVERY TIME YOU GO OVER A BUMPS, POTHOLES OR TURN ON UNLEVELED ROAD. THE SUSPENSION PARTS WERE REPLACED BY THE DEALERSHIP AND THE NOISE HAS GOTTEN MORE PROMINENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329601June 18, 2020
SERVICE BRAKES
HAVE HAD A SECOND OCCURRENCE OF A BRAKE PROBLEM WHICH ACURA HAS ACKNOWLEDGE BUT WILL NOT PROVIDE A FIX DATE. ONLY TOLD THAT IT IS A KNOWN PROBLEM BUT ENGINEERS AY IT IS NOT A DANGER. BUT WON'T PUT IT IN WRITING SO DON'T BELIEVE THAT IT IS NOT UNSAFE. I NEED TO ALERT GOV SAFETY DEPT. IN EVENT IS UNSAFE & SOMEONE IS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329513June 18, 2020
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 ACURA RDX. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO ACCELERATE. IN ADDITION, THE VEHICLE ACCELERATED ABRUPTLY ON SEVERAL OCCASIONS. THE CONTACT THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE RESTARTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO KEY ACURA OF GAINESVILLE (3435 N MAIN ST, GAINESVILLE, FL 32609) ON THREE SEPARATE OCCASIONS HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328179June 10, 2020
FUEL/PROPULSION SYSTEM
WHEN MY CAR SLOWS DOWN IN FRONT OF A STOP SIGN, OR BEFORE MAKING A RIGHT TURN, IT TAKES A FEW SECONDS BEFORE IT CAN DOWNSHIFT & CONTINUE TO MOVE FORWARD. IT'S LIKE THE TRANSMISSION DOESN'T KNOW WHAT TO DO FOR A FEW SECONDS. IT'S A SAFETY ISSUE WHEN YOU'RE IN AN INTERSECTION & YOUR CAR STALLS RIGHT THERE, EVERY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328180June 10, 2020
VEHICLE SPEED CONTROL
ON MONDAY, JUNE 8, 2020 I WAS DRIVING MY 2013 ACURA RDX AND EXPERIENCED AN ISSUE WITH THE POWER TRAIN. I CAME TO A RED LIGHT ON A TOWN STREET IN MIDDLEBURY, VT AND LET THE CAR NATURALLY DECELERATE. AS I APPROACHED THE CAR AHEAD OF ME, MY RDX VERY SUDDENLY SURGED FORWARD AND ACCELERATED. IT ACCELERATED VERY NOTICEABLY. FORTUNATELY, I BRAKED AND SWERVED IN TIME SO AS TO NOT REAR-END THE VEHICLE AHEAD OF ME. THIS IS THE 3RD TIME THAT MY CAR HAS DONE THIS. HOWEVER, THIS IS THE FIRST TIME THAT I WAS NEARLY IN AND JUST AVOIDED A COLLISION. I LOVE MY CAR. HOWEVER, I AM FRIGHTENED THAT I MAY INJURE MYSELF, A PASSENGER OR EVEN WORSE, ANOTHER DRIVER OR PEDESTRIAN. ALITTLE VEHICLE HISTORY ... I BOUGHT THE CAR FROM AN ACURA DEALER IN SOUTH BURLINGTON, VT ONLY 4 MONTHS AGO IN FEBRUARY 2020. THE VEHICLE HAD 65 THOUSAND MILES ON IT AT THE TIME OF PURCHASE. IN THE NEARLY 4 MONTHS THAT I HAVE HAD THE VEHICLE, I HAVE PUT 3 THOUSAND MILES ON THE RDX. PRESENTLY, THE ACURA HAS 68 THOUSAND MILES ON IT. I CALLED THE DEALERSHIP'S SERVICE MANAGER [XXX]. [XXX] INDICATED THAT THE TRANSMISSION FLUID -- OR AT LEAST 3 OR 4 QUARTS OF THE 8 TO 10 QUARTS IN THE TRANSMISSION -- SHOULD BE CHANGED. I SCHEDULED THE EARLIEST APPOINTMENT FOR TOMORROW, THURSDAY, JUNE 11, 2020. I AM 59 YEARS OLD AND HAVE OWNED A TOTAL OF 9 VEHICLES DURING MY LIFETIME. I HAVE NEVER, EVER EXPERIENCED A CAR SURGING FORWARD AND ACCELERATING ON ITS OWN. I DO NOT KNOW WHETHER OR NOT THIS IS NORMAL OR ACCEPTABLE, BUT I AM HOPEFUL THAT [XXX] PROPOSED SOLUTION OF REPLACING TRANSMISSION FLUID WILL SOLVE THIS ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327492June 5, 2020
POWER TRAIN
TRANSMISSION DOES NOT DOWN SHIFT APPROPRIATELY WHEN SLOWING OR TRAVELING A LOW SPEED AND THE NEED FOR FAST ACCELERATION IS NEEDED. THERE IS ABOUT A 3 SECOND DELAY BEFORE ANY THROTTLE RESPONSE OR ACCELERATION. CAR IS STUCK IN 5 OR 6 GEAR AND GOING 10-15 MILES PER HOUR AND NO ACCELERATION DESPITE GAS PEDDLE PRESSED TO THE FLOOR. HIGHLY DANGEROUS DELAY IN ACCELERATION RESPONSE LIKE WHEN CROSS TRAFFIC. THIS WILL GET PEOPLE KILLED. DEALER SAYS IS WORKING AS DESIGNED. BUT IT A VERY DANGEROUS DESIGN FLAW THEN. I CAN SLOW FROM 40 MPH TO 10 MPH AND THEN APPLY FULL ACCELERATION AND THERE IS NO RESPONSE FROM THE VEHICLE FOR 3 SECOND. VERY REPEATABLE. NO ACCELERATION DESPITE GAS PEDDLE PRESSED TO THE FLOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327150June 3, 2020
POWER TRAIN
MY 2020 ACURA RDX HAS NOW GONE INTO "LIMP MODE" 4 TIMES SINCE I HAVE PURCHASED THIS CAR. TWICE, I ALMOST WAS INVOLVED IN A ACCIDENT DUE TO THIS SUDDENLY LOSE OF ACCELERATION. IN "LIMP MODE" THE VEHICLE WILL NOT SHIFT GEARS AND YOU ARE FORCED TO TRY TO SLOW DOWN AND MOVE OVER TO A SAFE PLACE. YOU MUST THEN TURN OFF THE VEHICLE ~ WHICH SO FAR HAS RESET WHATEVER ISSUE HAPPENS AND THEN YOU ARE ABLE TO DRIVE NORMALLY AGAIN. MY VEHICLE ONLY HAS 15,000 MILES ON IT. IN ALL INSTANCES I WAS DRIVING ON A HIGHWAY AT APPROXIMATELY 60 - 65 MILES PER HOUR, WITH WET ROAD CONDITIONS AND WAS ATTEMPTING TO PASS A SLOWER MOVING VEHICLE. WHEN PRESSING DOWN TO ACCELERATE, THE VEHICLE TRIES TO DOWNSHIFT, BUT IT PAUSES AND THE ENGINE LIGHT COMES ON ~ (LIMP MODE). I LOOSE ANY ACCELERATION AND AM FORCED TO TRY TO SAFELY MOVE OVER TOWARD THE EMERGENCY LANE TO TURN OFF THE VEHICLE TO GET IT TO RESET. SO FAR, THIS HAS AT LEAST ALLOWED ME TO CONTINUE ON MY TRAVELS. BUT THIS IS VERY ALARMING AND DANGEROUS, ESPECIALLY IF YOUR ON A TWO LANE ROAD TRYING TO PASS A SLOWER VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326677May 31, 2020
SERVICE BRAKES
RDX FWD WITH 1300 MILES. NOTICED CLICKING AND GROUNDING METAL NOISE WHILE APPLYING BRAKES. AFTER RESEARCHING INFORMATION PROVIDED ON LINE THIS IS ONGOING PROBLEM WITH RDX'S THAT ACURA IS ALLEGEDLY WORKING ON THE PROBLEM . I AM AFRAID THIS IS SERIOUS BRAKES SAFETY ISSUE . IT'S A ON GOING PROBLEM WHEN DRIVING AND APPLYING BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326335May 28, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
SUDDEN LOSS OF POWER WHILE PASSING ON HIGHWAY FOLLOWED BY NUMEROUS SYSTEM ERROR LIGHTS *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326047May 26, 2020
ENGINE
AFTER DRIVING ON SECONDARY ROADS FOR AN HOUR, I ENTERED A HIGHWAY. I WAS ACCELERATING ON THE ENTRANCE RAMP AND NOTICED A CAR GOING VERY SLOW IN THE SLOW LANE. I PUT ON MY BLINKER, ACCELERATED MORE AND MOVED TO THE MIDDLE LANE OF THE HIGHWAY. THE CAR IMMEDIATELY WENT INTO 'LIMP MODE', LOSING ALL POWER AND THE CHECK ENGINE WAS BLINKING. I COULD NOT PASS THE CAR THAT WAS GOING ABOUT 30 MPH AND HAD TO APPLY MY BRAKES IN THE MIDDLE OF A HIGHWAY AS TRUCKS WERE BEARING DOWN ON ME. THIS WAS TERRIFYING! I WAS ABLE TO PULL OFF TO THE SIDE AND SHUT DOWN THE ENGINE. AFTER 30 SECONDS I RESTARTED THE CAR AND ALL POWER WAS RETURNED WITH NO CHECK ENGINE LIGHT. THE DEALER COULD FIND NO PROBLEM, BUT HONDA NEEDS TO FIX THIS BEFORE SOMEONE GETS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325184May 19, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
DRIVING VEHICLE EST 40MPH, STRAIGHT ROAD CITY RIGHT LANE. CAR AHEAD OF ME (EST 2 + CAR LENGTH) TURNED RIGHT,AND WAS NO LONGER ON THE ROAD I WAS DRIVING, MY VEHICLE SLOWED DOWN. I DID NOT PRESS BRAKES OR CHANGE DRIVE TO NEUTRAL. THERE WAS NO INPUT FROM ME TO CHANGE VEHICLE SPEED. "SPACE RESERVED" BARS USE RADAR TO KEEP DESIGNATED SPACE. THERE WERE NO BARS FOR A SAFETY MARGIN. NO LIGHTS OR INDICATORS DISPLAY ON DASHBOARD FOR REASON OF DECELERATION. NORMALLY IF I AM CLOSE TO A PERSON WHO IS TURNING OFF THE ROAD, SENSORS MAY DETECT THAN AND FLASH BRAKE ON THE DASHBOARD. THIS SAME BRAKING WHEN A PERSON TURNED HAS OCCURRED WHEN I WAS IN THE LEFT LANE CITY ROAD WESTBOUND .THAT VEHICLE WAS APPROACHING ME, A 4 LANE WIDE STREET. I WAS ON THE LEFT LANE OF MY DIVIDE, THE OTHER VEHICLE WAS IN THE RIGHT LINE OF THEIR DIVIDE EASTBOUND. THAT OPPOSITE VEHICLE WAS TURNING RIGHT, MY CAR SLOWED DOWN ALTHOUGH THE OTHER CAR WAS TWICE AS FAR AWAY COMPARED TO THE RIGHT-TURN COMPLAINT ABOVE. NO INPUT FROM ME, NO DASHBOARD WARNINGS, TOO FAR AWAY TO BE CONSIDERED A SAFETY ISSUE. ANOTHER OCCURRENCE: WAS DRIVING STRAIGHT, EST 20MPH CITY ROAD.. CAME TOWARDS A SMALL DIP IN THE ROAD, EST 3' WIDE, SHALLOW. NO VEHICLES ON ROAD. CAR SLOWED DOWN, NO INDICATIONS. I STEPPED ON THE GAS, NO RESPONSE. PRESSED DRIVE BUTTON, NO RESPONSE. AFTER GETTING OVER THE DIP, I PULLED TO THE SIDE OF THE ROAD. TURNED CAR OFF AND RESTARTED, DROVE CORRECTLY AFTER THAT. USED SAME ROAD TO COME BACK, CAR HANDLED DIP IN ROAD APPROPRIATELY. SUMMERTIME DRIVE. SEPARATE ISSUE: BRAKES ARE SQUEALING WHEN I DRIVE CAR AT LOW SPEEDS. CITY ROADS, VARIED SPEED LIMITS; 25MPH TO 40MPH. REVERSING OUT OF PARKING, PRESS BRAKES, SQUEAL. DRIVE TO STOP SIGN, SQUEAL. DRIVE FROM THAT STOP SIGN IN STRAIGHT LINE, CITY ROAD, COME TO STOP SIGN, DOES NOT SQUEAL. ENVIRONMENTS ARE DIFFERENT; USING VEHICLE IN -15F TEMP UP TO 85, 90F. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324064May 10, 2020
POWER TRAIN
TURBO IS ISSUING CHECK ENGINE CODE P2263. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323227May 4, 2020
VISIBILITY/WIPER, EXTERIOR LIGHTING
LIGHT OUTPUT OF 2015 ACURA RDX IS VERY LOW DUE TO BAD FOIL IN PROJECTOR HEADLIGHTS. I HAVE SWTICHED BULBS BUT THAT DID NOT MAKE MUCH DIFFERENT. THIS IS A SAFETY HAZARD TO DRIVE AT NIGHT WITH POOR VISIBILITY. I TALKED TO ACURA DEALER AND THEY REFUSED TO REPLACE IT SINCE THERE IS NOT RECALL FOR THIS PARTICULAR ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323102May 3, 2020
ENGINE, POWER TRAIN
WHILE DRIVING AT APPROX. 75MPH ONE RAINY EVENING THE ENGINE LOST POWER, AND WOULD NOT MAINTAIN SPEED. AFTER MITIGATING ONCOMING TRAFFIC FROM BEHIND I WAS ABLE TO GET OVER 3 LANES TO THE SHOULDER AND TURN THE VEHICLE OFF. AFTER RESTARTING THE IGNITION, THE VEHICLE RESUMED WITH NORMAL POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322948May 1, 2020
SERVICE BRAKES
BRAKES DEFECTIVE. NEW 2020 ACURA RDX AT APPROX 1100 MI BRAKES STARTED LOUDLY GRINDING/SQUEALING DURING STOPPING. TOOK IN FOR SERVICE AND WAS ADVISED IT WAS A KNOWN ISSUE WITH 2020 RDXS AND THEY WOULD PERFORM A 2019 TECH BULLETIN FIX. AUTO WAS FINE FOR 2 MONTHS AND STARTED AGAIN AT 2100 MI. RETURNED TO DEALER AND WAS TOLD THEY WERE AWARE OF ISSUE AND THERE WAS NO FIX BUT IT WASN'T A SAFETY ISSUE. THEY WOULD CALL IF ACURA EVER DETERMINED THE PROBLEM AND A FIX. CAR NOW ONLY HAS 2400 MI BECAUSE WE ARE AFRAID TO TAKE ON A HIGHWAY GOING OVER 40 MPH BECAUSE OF SAFETY. CAR WAS SOLD BRAND NEW WITH A KNOWN BRAKE DEFECT. CLAIM WAS FILED DIRECTLY WITH ACURA AND THEY ADVISED THEY DON'T HAVE A FIX BUT ENGINEERS ARE WORKING ON IT. THIS IS UNACCEPTABLE BECAUSE WE HAVE A $49,000 CAR SITTING IN THE DRIVEWAY BECAUSE WE ARE AFRAID TO DRIVE IT FURTHER THAN A FEW MILES. ACURA DID NOT TELL US WHAT THE PROBLEM IS BECAUSE WE DON'T THINK THEY KNOW OR THEY WOULD BE ABLE TO HAVE A FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322378April 27, 2020
ENGINE, VEHICLE SPEED CONTROL
AFTER A HARD STOP AT A STOPLIGHT, WHEN ATTEMPTING TO ACCELERATE THE CAR WOULD NOT ACCERLATE EVEN WHEN PUSHING HARD AND PUMPING ON THE GAS PEDAL. COULD HEAR THE ENGINE REVING BUT WOULD NOT GO OVER 20 MPH. TOOK IT TO THE DEALER THE NEXT DAY AND THEY COULD FIND NOTHING WRONG. HAPPENED A 2ND TIME WHEN ATTEMPTING TO PASS A CAR. IN THAT INSTANCE I RECALL SPEEDING UP TO PASS THE CAR AND ONCE IN FRONT IF IT HAD TO STEP ON THE BRAKE DUE TO A PENDING STOP LIGHT. WHEN ATTEMPTING TO ACCELERATE AGAIN THE CAR WOULD NOT ACCELERATE. COULD HEAR THE ENGINE REVING UP, BUT THE CAR WOULD NOT GO OVER 20 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322456April 27, 2020
STRUCTURE:BODY
MY VEHICLE WAS PARKED, RUNNING AND UNOCCUPIED ON THE STREET. MY WIFE ENTERED FROM THE PASSENGER SIDE REACHING IN TO RETRIEVE SOMETHING FROM THE CENTER CONSOLE. SHE PRESSED THE START/STOP ENGINE BUTTON TO SHUT OFF THE VEHICLE. THE CAR STARTED ROLLING BACKWARDS DOWN A HILL, KNOCKING MY WIFE TO THE GROUND CAUSING INJURY. CAR CONTINUED TO ROLL UNTIL IT STRUCK A TREE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11320268April 5, 2020
ENGINE
MY 2019 ACURA RDX EXPERIENCED A TOTAL, UNEXPECTED LOSS OF ENGINE POWER WHILE ATTEMPTING TO PASS A TRUCK ON A 2 LANE HIGHWAY. ALL PROPULSIVE POWER SUDDENLY DISAPPEARED JUST AS I EXPECTED THE TURBOCHARGER TO KICK IN FOR SAFE PASSING. I FIRMLY DEPRESSED THE ACCELERATOR A COUPLE TIMES WITH ZERO RESPONSE FROM THE ENGINE. THIS WAS ACCOMPANIED BY A SENSE OF THE ENGINE MISFIRING. MY BELIEF IS THAT THIS PROPULSION FAILURE IS RELATED TO A TURBOCHARGER ACTIVATION ISSUE. PLEASE NOTE THAT WHILE MY DEALER HAS FOUND NO ONGOING ENGINE PROBLEM IN MY CAR, THE DEALERSHIP HAS ORDERED TURBOCHARGER RELATED PARTS AND INTENDS TO INSTALL THEM NEXT WEEK. ALSO, WHILE STRANDED, WE SEARCHED ONLINE AND FOUND REFERENCES TO SEEMINGLY SIMILAR ACURA FAILURES THAT OCCURRED IN WET AND RAINY CONDITIONS. WE WERE DRIVING IN COOL AND RAINY CONDITIONS AT THE TIME OF THIS FAILURE. FORTUNATELY, WE AVOIDED A CRASH AND COASTED TO A STOP ON THE LEFT SHOULDER. ENGINE WAS STILL RUNNING AND THE CAR PUT ITSELF INTO CREEP MODE, WHICH ALLOWED MOVEMENT TO THE RIGHT SHOULDER. A VERY DANGEROUS AND POTENTIALLY FATAL ACCIDENT WAS LUCKILY AVERTED. THE VEHICLE WAS HAULED 130 MILES TO MY LOCAL ACURA DEALERSHIP WHICH REPORTED AN ENGINE MISFIRE INDICATION FROM THE CAR'S COMPUTER BUT NO FURTHER INDICATION OF PRIOR OR SUBSEQUENT ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319449March 27, 2020
STEERING, WHEELS
I WAS DRIVING ABOUT 20 MPH, ON A CITY STREET, AND I FELT THE CAR VEERING TO THE RIGHT. THE NEXT THING I KNEW I WAS SIDE SWIPING A PARKED CAR AND REALIZED THAT I HAD NO CONTROL OVER THE STEERING. WHEN I FINALLY CAME TO A STOP AND OUT OF THE WAY OF TRAFFIC, SEVERAL WITNESSES CAME OVER TO MAKE SURE I WAS OKAY. FORTUNATELY, I WAS, HOWEVER, WE ALL SAW THAT THE RIGHT FRONT TIRE WAS PERPENDICULAR TO THE WHEEL WELL AND THE TIE ROD WAS BROKEN IN TWO. WITNESSES, POLICE OFFICERS WHO RESPONDED TO THE SCENE, AND THE AAA TOW TRUCK DRIVER WERE SHOCKED TO SEE THE DEFECT IN THE TIE ROD, AND ALL COMMENTED THAT HAD I BEEN DRIVING ON A HIGHWAY, I COULD HAVE EASILY BEEN SEVERELY INJURED OR WORSE, OR CAUSED A FATAL CRASH AND HARM TO OTHERS. THANKFULLY THAT DID NOT HAPPEN, BUT THE FACT THAT THE TIE ROD BROKE IN A RELATIVELY NEW CAR MAKES ME EXTREMELY CONCERNED ABOUT EVER DRIVING THIS CAR AGAIN, EVEN IF IT IS SOMEHOW 'REPAIRED'.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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