Acura MDX Complaints

3,381 consumer complaints on file.

#11207517May 14, 2019
STEERING
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE CONTACT COULD NOT MOVE THE STEERING WHEEL. IN ADDITION, ON OTHER OCCASIONS IT WAS HARD FOR THE CONTACT TO MAKE TURNS. THE CONTACT MENTIONED THAT IT WAS VERY SELDOM WHEN THE STEERING FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO BARBER FORD (640 E 8TH ST, HOLLAND, MI 49423 (616) 396-2361) WHERE THE MECHANICS STATED THAT THE VEHICLE WAS FINE AND HAD NO FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000. THE VIN WAS NOT VALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207632May 14, 2019
POWER TRAIN
TRANSMISSION IS JERKY, CHOKING AND DOESN'T REACT FOR 3-4 SECONDS. I TOOK IT TO THE DEALER AND THEY RESET A TRANSMISSION CODE WITHOUT REPLACING MY TRANSMISSION WITH A NEW ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207233May 13, 2019
UNKNOWN OR OTHER
TAKATA RECAL: PERHAPS A MONTH AGO I ATTWEMPTED TO GET INFORMATION RE RECALLS FOR THIS CAR ON YOUR SITE. THE ANSWER WAS THAT IOT HAD DEFECTIVE AIRBAGS. I CONTACTED A DEALER WHO INFORMED ME THAT I WAS MISTAKEN. I AM ASKING IF YOU HAVE ANY EVIDENCE OF SUCH A DEFECT AND COULD PROVIDE ME WITH INFORMATION TO SHOW THE DEALER IF THERE HAS BEEN A DEFECT IN THE PAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207067May 12, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
ON THE AFTERNOON OF MAY 11, 2011 I PUSHED THE BUTTON TO CLOSE MY CAR TRUNK HATCH AND MY 13 Y/O DAUGHTER RAN INTO A SHARP EDGE OF THE HATCH CUTTING HER FRONT RIGHT EYE LASH. THERE IS A MANUFACTURER-BUILT SHARP EDGE THAT CAUSED THE CUT. SHOULD THE EDGE HADN'T BEEN IN THAT LOCATION, SHE WOULDN'T HAVE CUT HER EYE LID. WE IMMEDIATELY TOOK MY DAUGHTER TO THE HOSPITAL EMERGENCY ROOM TO STOP THE BLEEDING AND RESEAL HER EYE LID.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11206946May 11, 2019
FUEL/PROPULSION SYSTEM
2016-2018: NOTICED CAR OCCASIONALLY HESITANT LIKE NOT 'GETTING' INTO GEAR BUT NO STALLING. WIFE DRIVING CAR AND STALLS WHILE STOPPED AT A LIGHT. SIMPLY RESTARTS CAR WITH NO ISSUE. FEBRUARY 2019: WIFE DRIVING CAR AND STALLS BUT WHEN RESTARTED, ALL LIGHTS IN DASH ARE ON AND CAR WILL ONLY MOVE FORWARD AT IDLE SPEED AND THROTTLE COMPLETELY NOT RESPONSIVE (E.G., CAN PRESS GAS PEDAL TO FLOOR WITH NO ACCELERATION). REGAL ACURA (2615 LAKELAND HILLS BLVD BLDG 2, LAKELAND, FL 33805, (863) 262-4238)) VISIT 1 (MARCH 2019): MATTHEW IN SERVICE. REGAL SERVICE DOES FULL CHECK AND REPORTS 'NOTHING WRONG.' MARCH 2019: VEHICLE CONTINUES WITH HESITANCY AND STALLS. REGAL ACURA VISIT 2 (MARCH 2019): BRING BACK TO MATTHEW AND THEY REPEAT CHECK AND FINDING NOTHING WRONG. I INSIST ON FUEL LINE FLUSH WHICH I PAY FOR. APRIL 2019: VEHICLE CONTINUES WITH HESITANCY AND STALLS. I CALL MATTHEW IN REGAL ACURA SERVICE AND LET HIM KNOW THAT THERE IS A RECALL (P3W MDX) ON THIS ISSUE. REGAL ACURA PERFORMS SOFTWARE UPDATE. VEHICLE CONTINUES TO EXHIBIT HESITANCY WHILE DRIVING. APRIL 2019: I RECEIVE LETTER FROM ACURA AUTOMOBILE DIVISION OUTLINING THE RECALL: 1.SAFETY CONSEQUENCE PER RECALL: 'REDUCED FUEL FLOW TO THE ENGINE COMBINED WITH VEHICLE OPERATION IN HIGH TEMPERATURE CONDITIONS CAN RESTRICT VEHICLE ACCELERATION AND/OR CAUSE AN ENGINE STALL, WHICH INCREASES RISK OF CRASH.' 2.WHAT WILL ACURA DO? 'THE DEALER WILL UPDATE THE SOFTWARE FOR THE ENGINE CONTROL UNIT'. IF THE DIAGNOSTIC SCAN CONFIRMS A PREVIOUS OCCURRENCE OF ENGINE STALLING, THE FUEL PUMP WILL BE REPLACED FOR FREE.' I HAVE HAD MULTIPLE CALLS WITH REGAL ACURA AND ACURA NATIONAL AND THEY WILL NOT REPLACE FUEL PUMP NOR WILL THEY LET ME PURCHASE A NEW FUEL PUMP BECAUSE THERE ARE NONE AVAILABLE DUE TO THE RECALL!!! I FEEL THIS CAR IS UNSAFE TO DRIVE WITH CURRENT FUEL PUMP AS OUTLINED IN THE ATTACHED RECALL LETTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206273May 8, 2019
WHEELS
MY 2017 ACURA MDX HAS HAD ALL SERVICE, INCLUDING VOLUNTARY EARLY REPLACEMENT OF OEM TIRES WITH BETTER HYDROPLANING TIRES, AT THE SAME ACURA DEALERSHIP WHERE IT WAS PURCHASED NEW. HAS HAD ALL ROUTINE MAINTENANCE THERE. NO EXTREME WEATHER, NO EXTREME DRIVING, NO FLOODS OR WATER EXPOSURE, NO ACCIDENTS, ONLY TYPICAL SUBURBAN DRIVING IN MID-ATLANTIC USA, NO WHEEL DAMAGE FROM ANYTHING I'M AWARE OF. PROBLEM ' RIMS ARE DAMAGED WITH HEAVY SCRATCHES, AT LEAST ONE ONE HAS A CRACK, REAR TWO SHOW CORROSION CLOSE TO WHERE THEY ATTACH TO THE AXLE. EITHER A MAJOR MANUFACTURING DEFECT, SOME KIND OF MISHAP AT THE DEALERSHIP, OR A COMBINATION IS ALL I CAN THINK OF. JUST NOTICED THIS TODAY BUT THE CORROSION HAS OBVIOUSLY BEEN GOING ON A WHILE. CAR WAS MOST RECENTLY SERVICED WITHIN THE PAST MONTH, NO ONE MENTIONED THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205997May 7, 2019
SEATS
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT THE DRIVER'S SEAT MOVED BACK AND FORTH ON ITS OWN. THE SEAT EVEN CHANGED HEIGHT LEVELS WHILE THE CONTACT WAS DRIVING AND THE ALL WHEEL DRIVE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO CURRY ACURA SCARSDALE (685 CENTRAL PARK AVE, SCARSDALE, NY 10583, (914) 472-6800) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBERS: 19V256000 (EXTERIOR LIGHTING) AND 19V060000 (FUEL SYSTEM, OTHER). THE DEALER DID NOT DIAGNOSE OR REPAIR THE DRIVER'S SEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 169,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205864May 6, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2017 ACURA MDX. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING OR AN IMPACT. SHATTERED GLASS FELL ONTO THE CONTACT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO HOPKINS ACURA OF FAIRFIELD (877-360-1950, LOCATED AT 2459 AUTO MALL PKWY, FAIRFIELD, CA 94533) WHERE IT WAS DETERMINED THAT THE FAILURE WAS UNUSUAL AND WAS NOT COVERED BY THE WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WOULD BE INVESTIGATED. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205446May 3, 2019
WHEELS
THEIR INFLATABLE SEALANT DOES NOT WORK. WE WERE ON THE ROAD AND HAD A FLAT, PULLED OVER GOT THE COMPRESSOR OUT HOOKED TO FLAT ALL THAT HAPPENED WAS AIR BLOWING OUT THE HOLE IN THE TIRE. BY THE GRACE OF GOD A MAN STOPPED AND HE WAS A TIRE REPAIR MAN THAT WAS GOING TO ACALL ON A BIG TRUCK TIRE PROBLEM HE PATCHED OUR TIRE AND INFLATED IT AND WE WERE ON OUR WAY HOME. WHAT IF HE DID NOT COME ALONG, WE WERE IN AN AREA WITH POOR PHONE RECEPTION, MY WIFE FINALLY GOT WITH ROADSIDE ASSISTANCE AND THEY WERE GOING TO SEND SOMEONE TO TOW IT TO CLOSEST DEALERSHIP. MY WIFE TOLD THEM THAT THE TIRE MAN HAD SOLVED THE TIRE PROBLEM BUT NOT TO CLOSE THIS COMPLAINT OUT. THIS COULD HAVE BEEN A BIG PROBLEM, EVERY VEHICLE SHOULD COME WITH A SPARE TIRE. WHAT IF IT IS LATE AT NIGHT AND THERE IS NO PHONE RECEPTION????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205617May 3, 2019
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE AIRBAG LIGHT WARNING CONTINUES TO COME ON AND STAY ON. SOMETIMES IS GOES OFF, BUT COMES BACK ON LATER. THIS WAS REPORTED TO THE DEALER IN CHARGE OF AIRBAG RECALL AND THE ONLY SOLUTION OFFERED WAS PAYING A HEFTY FEE TO DIAGNOSE THE ISSUE WITHOUT GUARANTEE. THIS WAS REPORTED IN 2014 AND HAS BEEN AN ONGOING PROBLEM BEFORE THIS AND CURRENTLY, 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205619May 3, 2019
STRUCTURE:BODY, VISIBILITY/WIPER, EXTERIOR LIGHTING
THE HEADLIGHTS FOG OVER TO THE POINT OF SIGNIFICANTLY DIMINISHING EFFECTIVENESS. THE PROBLEM HAS BEEN REPORTED TO THE ACURA DEALER WHO ONLY OFFERS TO CHARGE EXCESSIVE AMOUNTS FOR A NON-GUARANTEED SOLUTION AND CLAIMS THIS IS NOT SOMETHING THEY SEE IN THIS CAR. HOWEVER, IT IS CLEAR FROM REGULAR DAILY DRIVING THAT SIGNIFICANT NUMBERS OF THESE CARS SUFFER FROM THIS PROBLEM. THE HEADLIGHTS HAVE BEEN CLEANED AS RECOMMENDED IN THE INSTRUCTIONS WITHOUT SUCCESS. THIS IS AN ONGOING PROBLEM FROM 2013 TO CURRENT 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205308May 2, 2019
SERVICE BRAKES, ENGINE
I HAVE BEEN COMPLAINING FOR TWO YEARS THAT MY CAR INTERMITTENTLY HESITATES WHEN ACCELERATING. I HAVE PULLED OUT INTO TRAFFIC AND MY CAR HAS HESITATED LONG ENOUGH THAT I'VE ALMOST GOT SLAMMED IN THE BACK BY ANOTHER CAR. THE CAR FEELS LIKE IT IS ABOUT TO STALL. I WILL PRESS THE GAS PEDAL DOWN TO THE FLOOR AND FINALLY THE CAR STARTS MOVING AGAIN. BROUGHT THE CAR IN ON SEVERAL OCCASIONS TO ACURA AND SINCE THEY COULD NOT REPRODUCE THE HESITATION, THEY DECIDED THERE WAS NOTHING WRONG WITH THE CAR. ANOTHER ISSUE I'VE HAD IS WITH MY BRAKES. AT 13,000 MILES BOTH OF MY FRONT BRAKES WERE WORN DOWN TO THE METAL. WHEN I BROUGHT THE CAR IN, IT WAS NOTED THAT BOTH CALIPERS SEIZED. THE BRAKES AND CALIPERS WERE REPLACED. ABOUT 14,000 MILES LATER, MY RIGHT FRONT BRAKE WAS DOWN TO THE METAL. MY LEFT FRONT BRAKE WAS FINE. AFTER KEEPING MY CAR FOR A WEEK AND CONSULTING WITH THE ENGINEERS IN CALIFORNIA, ACURA DECIDED THERE WAS NOTHING WRONG WITH THE BRAKES AND THAT IT WAS MY DRIVING. I ASKED HOW I ONLY PUT THE RIGHT FRONT BRAKE ON AND NOT THE LEFT. THEY DID NOT HAVE AN ANSWER. BUT BECAUSE THEY COULDN'T FIND ANYTHING WRONG, I HAD TO REPLACE BOTH BRAKES AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205405May 2, 2019
AIR BAGS
SRS LIGHT IS ON. THEREFORE,HAVE THE AIRBAGS BEEN DISABLED? WHAT SHOULD I DO NOW?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204904May 1, 2019
VISIBILITY/WIPER
RECENTLY PURCHASED A NEW 2019 MDX AND THE FRONT WINDSHIELD IS SEVERELY DISTORTED. THIS IS OCCURRING ALONG A WIDE BAND NEAR THE FRONT PASSENGER AND DRIVER SIDE PILLARS. OBJECTS SUCH AS VEHICLES AND PEDESTRIANS APPEAR WAVY AND SEVERELY DISTORTED WHILE DRIVING. IT IS VERY EVIDENT WHEN TURNING OR AT BENDS IN ROADS THAT REQUIRE LOOKING ACROSS THE VEHICLE. IT ALSO CAUSES DIFFICULTIES WHILE AT AN INTERSECTION AND CHECKING FOR ONCOMING TRAFFIC. WHEN DRIVING AND LOOKING THROUGH THESE PORTIONS OF THE WINDSHIELD IT CAUSES BLURRED PERCEPTION, MOMENTARY DIZZINESS AND DISORIENTATION WHICH IS VERY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203658April 25, 2019
EXTERIOR LIGHTING
IN OCTOBER OF 2018, BOTH MY RIGHT SIDE HATCH/LID TAIL LIGHT ASSEMBLY AND BODY TAIL LIGHT ASSEMBLY FILLED WITH WATER RENDERING THEM BOTH INOPERATIVE. DEALER REPLACE BOTH HATCH AND BODY TAIL LIGHT WHICH I PAID FOR OUT OF POCKET. DEALER SERVICE MANAGER REPORTED THAT BOTH LIGHT ASSEMBLIES HAD SCRATCHES WHICH ALLOWED WATER TO PENETRATE EVEN THOUGH NO SCRATCHES WERE EVIDENT. AFTER REPLACEMENT, I REQUESTED THAT THE ORIGINAL FAILED LIGHTS BE GIVEN BACK TO ME. AFTER INSPECTION THERE WERE NO SCRATCHES OR DEFECTS. THE GASKETS HOWEVER WERE LOOSE AND WORN. SUBSEQUENTLY, THE HATCH/LID TAIL LIGHT ASSEMBLY WAS COVERED BY RECALL DUE TO WATER PENETRATING INSIDE THE LENDS. ACURA DEALER AGAIN REPLACE/REPAIRED BOTH HATCH TAIL LIGHTS PER RECALL. THE BODY TAIL LIGHTS WERE NOT UNDER RECALL AND WERE NOT REPAIRED EVEN THOUGH ONE HAD TO BE REPLACE EARLIER DUE TO SAME WATER ISSUE.BODY TAIL LIGHTS/GASKET IS ALSO DEFECTIVE. GASKETS/LIGHTS NEED TO BE RECALLED AND REPLACED/REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203300April 24, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
ALL DASH DISPLAY WARNING LIGHTS WILL COME ON SPORADICALLY WHILE STANDING OR IN MOTION, LAST FROM A FEW HOURS TO A FEW DAYS OR SO, WHICH CAUSES VEHICLE SPEED TO DECREASE AND CERTAIN FEATURES TO NOT WORK. DEALER SERVICE UNABLE TO RESOLVE PROBLEM, BUT WILL CLEAR ERROR CODES IN COMPUTER TO SHUT OFF WARNING LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203041April 23, 2019
EXTERIOR LIGHTING
HEADLIGHT ASSEMBLY LEAKING AND HOLDING WATER CAUSING DEGRADED ILLUMINATION AND SHORT CIRCUIT HAZARD. THIS IS KNOWN RECALL ISSUE WITH ACURA TSL HEADLIGHT ASSEMBLY AND ACURA MDX TAIL LAMPS, BOTH MADE OF SIMILAR CONSTRUCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197304April 19, 2019
ELECTRICAL SYSTEM
TRANSMITION PROBLEM ( ELECTRICAL )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197332April 19, 2019
VISIBILITY/WIPER, WHEELS
SPARE TIRE ,AS MOUNTED IN REAR UNDER VEHICLE, IS SHOWING EXCESSIVE WEAR ON SIDE WALL THE WEAR MARKS AS RUBBING THROUGH THE SIDEWALL WHICH IS THE WEAKEST PART ON THE TIRE AND I AM AFRAID TO USE IT. THE TIRE HAS NEVER BEEN USED. I HAVE CHECKED THE PRESSURE 3 TIMES SINCE I PURCHASED THE VEHICLE NEW AND THERE ARE THREE WEAR MARKS FROM THE STORAGE AREA WHERE THE TIRE IS KEPT. ALSO WHEN I PURCHASED THE VEHICLE THE SALESMAN MADE A BIG DEAL ABOUT THE REARVIEW MIRRORS AUTOMATICALLY AIMING DOWN AS THE CAR IS PUT IN REVERSE. THIS SAFETY FEATURE ALLOWS THE DRIVER TO SEE WHAT IS ON THE GROUND NEAR THE REAR TIRES WHEN BACKING UP.AFTER APPROXIMATELY ONE YEAR THE REARVIEW MIRRORS NO LONGER AIMED DOWN. THE DEALER NOW SAYS THAT IS VEHICLE NEVER DID THIS AND I HAVE ASKED ABOUT IT AT 3 DIFFERENT SERVICE APPOINTMENTS. ALSO ABOUT THE SPARE TIRE WEAR , THE DEALER SAID "DON'T WORRY ABOUT IT", AFTER I COMPLAINED ABOUT IT. ORDI CASEMENT # 11194881 NO ACCIDENT OR INJURY HAS OCCURRED BUT THE COMPLAINT IS PROACTIVE PREVENTION SINCE THE POTENTIAL FOR AN ACCIDENT OR INJURY IS POSSIBLE.. ALSO THE REARVIEW MIRROR PROBLEM HAS BEEN AROUND SINCE 2010 BASED ON READING ACURA BLOGS POSTED BY OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197265April 18, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
AFTER THE 19-019 AND 19-011 RECALL SOFTWARE UPDATE ON 04/13/19 WE STARTED EXPERIENCING THE VEHICLE DISPLAYING AND MOTIONING STEERING WHEEL LANE DEPARTURE WHEN THE LANE ASSIST IS NOT TURNED ON. THIS ISSUE HAPPENS WHEN THE VEHICLE IS IN MOTION CROSSING TO ANOTHER LANE ON CITY STREETS. WE HAVE NOT DROVE THE VEHICLE ON THE HIGHWAY AND ARE AFRAID THE STEER ASSIST WILL JERK THE VEHICLE AT HIGH SPEEDS. WE DID NOT EXPERIENCE THESE ISSUE UNTIL AFTER THE RECALL SOFTWARE UPDATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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