Acura MDX Complaints

3,381 consumer complaints on file.

#11243032August 10, 2019
POWER TRAIN
AT 80,000 MILES CAR STARTED MAKING A NOISE SOUNDING LIKE METAL SPINNING ON METAL. TRANSMISSION SYSTEM PROBLEM LIGHT CAME ON. RPMS WENT REALLY HIGH WHEN I TOOK MY FOOT OFF THE GAS THE RPMS WENT REALLY LOW. THIS ALL HAPPENED WHILE I WAS ON THE HIGHWAY. PULLED OVER, SHUT CAR OFF, RESTARTED CAR, WARNING LIGHT WENT AWAY RPMS WERE FINE BUT THE NOISE WAS STILL THERE. TOOK CAR IN FOR SERVICE THEY COULDN'T FIND ANY PROBLEM HAD TRANSMISSION FLUID REPLACED AND THE NOISE WENT AWAY HOWEVER OCCASIONALLY THE TRANSMISSION SYSTEM PROBLEM WOULD OCCUR. SO I SHUT OFF THE CAR RESTART AND THE PROBLEM GOES AWAY. SEEMS THE TRANSMISSION PROBLEM HAPPENS WHEN I'M ON THE HIGHWAY AND GOING UP HILL BETWEEN 60 AND 70 MILES AN HOUR WHEN THE RPMS GO SLIGHTLY ABOVE TWO. IT DOES NOT SEEM TO HAPPEN ON LEVEL GROUND. I DO MOSTLY CITY DRIVING AND PUT ANOTHER 50,000 MILES ON SINCE THE FIRST TIME THE PROBLEM HAPPENED. TOOK CAR IN FOR SERVICE WHILE THE LIGHT WAS ON, DIAGNOSTIC SHOWS TORQUE CONVERTER PROBLEM. THEY TELL ME I NEED A NEW TRANSMISSION. APPARENTLY 2016 MODELS YOU CANNOT REBUILD BECAUSE THERE ARE NO PARTS AVAILABLE. STILL DRIVING CAR TODAY WITH NO PROBLEM DOING CITY DRIVING BUT I ALWAYS PANIC WHEN I HAVE TO GET ON THE HIGHWAY. APPARENTLY I'VE GONE 60,000 MILES MORE WITH A TRANSMISSION THAT CANNOT GO ON A HIGHWAY UPHILL. JUST RECENTLY MY CAR IS BEEN GOING INTO NEUTRAL BY ITSELF AND IT STALLS OCCASIONALLY. THIS HAPPENS WHILE I'M DRIVING. I FEEL VERY UNSAFE BUT I DON'T HAVE THE MONEY TO REPLACE MY TRANSMISSION. I WISH THE TORQUE CONVERTER COULD BE REPLACED BUT THERE ARE NO PARTS AVAILABLE. I BELIEVE ACURA IS NOT ADMITTING TO A PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240845July 31, 2019
STRUCTURE:BODY
SUNROOF EXPLODED - DRIVING VEHICLE AROUND 60MPH ON MISTY RAINY OVERCAST DAY. ALL OF A SUDDEN SUNROOF SHATTERS (NO CAR AROUND FOR ROCK OR PEBBLE PROJECTION).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240394July 29, 2019
ELECTRICAL SYSTEM:SOFTWARE
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE DRIVING 75 MPH, THE VEHICLE DECELERATED TO 45 MPH AND THE EMISSION, ALL WHEEL DRIVE, TRANSMISSION, AND BLIND SPOT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FOX ACURA (4330 29TH ST SE, GRAND RAPIDS, MI 49512, (616) 942-8040) WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234471July 24, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
FLAMES AND FIRE SHOT OUT FROM THE FRONT PASSENGER SIDE VENTS AND UNDER THE DASHBOARD AND GLOVE COMPARTMENT, ENGULFING THE VEHICLE INTO FLAMES RESULTING IN A TOTAL LOSS. THE VEHICLE WAS IN MOTION ON A NEIGHBORHOOD STREET.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11234618July 24, 2019
ENGINE
THE ENGINE AUTO STOP OR IDLE STOP IS A SAFETY HAZARD. THE ENGINE SHUTS OFF PREVENTING A QUICK ACCELERATION FROM AN INTERSECTION OR OTHER HAZARD. THE MANUFACTURE SHOULD OFFER A METHOD TO PERMANENTLY DISABLE THIS HAZARD.I WAS NEARLY T-BONED WHEN TRYING TO MAKE A LH TURN AT A BUSY INTERSECTION BECAUSE THE CAR HAD TO START BEFORE ACCELERATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234045July 23, 2019
POWER TRAIN
AFTER DRIVING ON HIGHWAY FOR 20MINS, WHEN DIVING ON CITY STREET OR AT LOW SPEED, TRANSMISSION FAILED TO SHIFT GEARS, LOST MANUAL SHIFT CONTROL ALSO, VEHICLE KICKED BACK AND FORTH STRONGLY WITH VERY LOUD SOUND WHEN DRIVING AND SHIFTING AUTOMATICALLY. ENGINE LIGHT IS ON, SAYS EMISSIONS SYSTEM FAILED, LANE DEPARTURE WARNING SYSTEM FAILED, TRANSMISSION FAILED. AFTER RESTARTED(MULTIPLE TIMES), TRANSMISSION STILL NOT WORKING PROPERLY, VERY ROUGH SHIFT, WHOLE CAR KICKED AND SHAKED WHEN GEAR UP. IF PRESS GAS HARDER, GEAR WILL NOT GO UP ON TIME, RPM WILL GO VERY HIGH, SPEED REMAINS SLOW. IF PRESS BRAKE, GEAR SHIFTS DOWN TOO EARLY AND ENGINE WILL SLOW THE CAR IN SUDDEN. CANNOT DRIVE SAFELY OR ON HIGHWAY AT ALL. SAME ISSUE HAPPENED IN JANUARY 2019, DEALER CHANGED SOLENOID CONTROL ASSEMBLY UNDER WARRANTY, BUT SAME THING HAPPENED AGAIN IN JUNE AND JULY 2020 AND GOT WORSE AT THIS TIME. SIX SPEED AT TRANSMISSION IN 2014 ACURA MDX. READ A LOT OF REPORTS OF THE SAME ISSUE ABOUT THIS TRANSMISSION FROM OTHER OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233636July 21, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
MY 2016 ACURA MDX. STALLED TWICE. BOTH TIMES IN START AND STOP TRAFFIC WHEN STOPPED THE CYLINDER DEACTIVATION ENGAGED, HOWEVER THEN THE POWER WENT OUT COMPLETELY WITHOUT WARNING, IT TOOK ABOUT 5-10 MIN THEN THE PUSH TO START WORKED AND THE CAR RESTARTED. AFTER THE FIRST STALL WE TOOK IT ACURA, HOWEVER THEY SAID THERE WAS NOTHING WRONG. I AM WRITING THIS REPORT AFTER THE SECOND STALL TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233406July 19, 2019
UNKNOWN OR OTHER
MOISTURE GETS INTO THE BACK-UP CAMERA CASING, CAUSING LACK OF VISIBILITY ON BACKUP CAMERA SCREEN, CREATING AN UNSAFE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233186July 18, 2019
POWER TRAIN
I HAVE EXPERIENCED STALLING AT LOW SPEEDS AND HIGHER SPEEDS. WHEN SLOWING DOWN BY TAKING THE FOOT OFF THE GAS (COASTING SOMETIME) AND WHEN GAS PEDAL IS PRESSED, THE CAR SEEMS TO HAVE A TRANSMISSION STALL. YOU CAN PRESS THE GAS PEDAL TO THE FLOOR AND AFTER A MOMENTARY STALL, THE TRANSMISSION CATCHES BACK UP AND REGAINS POWER. VERY DANGEREOUS FOR INTERSECTIONS AND INTERSTATE DRIVING. 7-18-19 WAS THE LAST DATE TO EXPERIENCE THIS OCCURANCE. I HAVE TAKEN THE CAR FOR SERVICE AT ACURA AND THEY ASSURUED ME THE COMPUTER UPDATE WAS DONE AND NO OTHER ISSUES SHOULD OCCUR. MANY HAVE OCCURRED SINCE THAT UPDATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232788July 17, 2019
ENGINE
ENGINE HAS QUIT SUDDENLY WITHOUT WARNING WHILE DRIVING ON 3 OR 4 OCCASIONS. HAVE BEEN ABLE TO RESTART BY TURNING IGNITION SWITCH TO OFF (WHICH REQUIRES VEHICLE TO BE PUT INTO PARK) THEN TURNED BACK TO START. LATEST INCIDENT WAS ON A DIVIDED CITY STREET YESTERDAY WHILE STOPPED AT A TRAFFIC LIGHT JUST PAST A RAILROAD CROSSING; VEHICLE BEHIND ME HAD STOPPED ON THE RAILROAD TRACK. AS THE TRAFFIC LIGHT CHANGED TO GREEN A TRAIN WAS APPROACHING...WITH CROSSING GATES COMING DOWN AND RED LIGHTS FLASHING. THAT'S WHEN MY ENGINE JUST SUDDENLY STOPPED RUNNING. DRIVER BEHIND ME STARTED FRANTICALLY BLOWING HIS HORN. LUCKILY I WAS ABLE TO RESTART THE ENGINE AND DRIVE AWAY WHICH ALLOWED THE CAR BEHIND ME TO GET OFF THE TRACK. OUTSIDE TEMPERATURE IN THE AREA WAS 80 DEGREES PER NWS. I HAVE WONDERED IF MY VEHICLE'S BLUETOOTH COULD BE AFFECTING THE ENGINE IGNITION OR COMPUTER IN SOME WAY SO AS TO CAUSE THE ENGINE TO SUDDENLY STOP. SO, SOME WEEKS AGO I TURNED THE VEHICLE'S BLUETOOTH OFF. I HAD NO MORE ENGINE STOPPAGES UNTIL YESTERDAY WHEN THE RAILROAD CROSSING GATES AND RED LIGHTS ACTIVATED CLOSE BY. NOW WONDERING IF THERE COULD BE SOME TYPE OF RADIO WAVE OR ELECTRICAL TRIGGER INVOLVED IN THIS ENGINE STOPPAGE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231614July 13, 2019
UNKNOWN OR OTHER
SUNROOF GLASS EXPLODED SPONTANEOUSLY WHILE DRIVING ON HIGHWAY ABOUT 80MPH WITH LITTLE TRAFFIC AND CLEAR SKIES. LUCKILY, THE SUNROOF INTERIOR SLIDE COVER WAS CLOSED PREVENTING THE GLASS SHARDS TO FALL INTO THE VEHICLE. TOOK CAR TO A LOCAL ACURA DEALER AND THEY DID NOT MENTION A RECALL AND NEEDED TIME TO ORDER A NEW PART AND SCHEDULE SERVICE. DECLINED THEIR SERVICE AND WENT TO AN AUTO GLASS SERVICE FOR PENDING REPAIRS. I BELIEVE THIS WAS NO FAULT OF MY OWN AND I WASN'T AWARE OF THIS SUNROOF ISSUE. IF THE GUARD WAS NOT CLOSED MYSELF AND PASSENGERS WOULD MOST LIKELY GET HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231391July 12, 2019
AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I'M LOOKING OVER RECALLS ON KELLEY BLUE BOOK SITE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230957July 11, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
AS I WAS DRIVING IN A PARKING LOT, I WENT TO APPLY MY BRAKES AS I AM TURNING MY CAR. THE BRAKES FELT HARD ALL OF A SUDDEN EVEN THOUGH I BARELY APPLIED PRESSURE. THE BREAK PETAL HAD A GRINDING SOUND AND APPLIED EXTREME PRESSURE TO BREAK MY CAR BY ITSELF. IT FELT AS IF MY CAR WAS BEING THROWN FROM SIDE TO SIDE. THIS HAPPENED SEVERAL TIMES IN PARKING LOTS. THIS HAS ALSO HAPPENED ABOUT 3 TIMES ON THE HIGHWAY. WHILE DRIVING AND GOING DOWN A SMALL HILL ON THE HIGHWAY I BARELY APPLIED THE BREAK BUT THE CAR BREAK FELT HARD AND WEIRD AS I BARELY PRESSED IT. IT FELT AND SOUNDED LIKE A GRINDING LOUD NOISE AND CAUSE MY CAR TO PULL VERY HARD TO THE RIGHT AS IF IT WAS GOING TO THROW ME OFF THE HIGHWAY. THANKFULLY EACH OF THOSE FEW TIMES I WAS DRIVING AROUND 30 MPH. EACH OCCASION THE VSA LIGHT CAME ON AND/OR STARTED BLINKING. I HAVE TAKEN MY CAR TO THE GARY FORCE ACURA DEALERSHIP IN BRENTWOOD, TN ON AUGUST 9, 2019. THEY PROCEEDED TO DO BREAKDOWN OF MY CAR AND TOLD ME I NEEDED A NEW WIRING HARNESS AND CAPACITOR THAT WOULD COST OVER $1500. THEY TOLD ME MY CAR WASN'T INCLUDED IN THE RECALL THAT WAS ISSUED ON MARCH 13, 2013. MY VSA LIGHT CONTINUES TO STAY ON AND I STILL AM EXPERIENCING THESE PROBLEMS. I CAN NOT AFFORD THESE PARTS FOR MY CAR AND FEEL THAT ACURA SHOULD INCLUDE MY VEHICLE IN THIS RECALL. I FEAR FOR THE SAFETY OF MYSELF, MY HUSBAND, AND MY 17 YEAR OLD DAUGHTER AS SHE HAS STARTED DRIVING AND USING OUR ACURA MDX 2006. NHTSA RECALL 13V-092 MFR CAMPAIGN ID S89 RECALL DATE 3/13/2013
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231193July 11, 2019
ELECTRONIC STABILITY CONTROL (ESC)
MY 2005 ACURA MDX HAS BEEN DRIVING GREAT SINCE WE PURCHASED IT OVER A YEAR AGO. RECENTLY THE VSA LIGHT CAME ON WHILE DRIVING AROUND TOWN AND THE VEHICLE STOPPED VERY ABRUPTLY WHEN LIGHTLY APPLYING THE BRAKES. THE LIGHT GOES AWAY AND APPEARS TO RESET WHEN YOU TURN OFF THE VEHICLE. NOW EVERY TIME THAT THE VEHICLE IS DRIVEN I HAVE TO DRIVE EXTRA CAREFUL BECAUSE I NEVER KNOW WHEN THE VSA LIGHT WILL COME ON AGAIN CAUSING THE VEHICLE TO COME TO AN ABRUPT STOP. I AM AFRAID TO DRIVE THIS CAR ON THE FREEWAY BECAUSE DRIVING AT HIGH SPEEDS OF THE LIGHT WERE TO COME ON AND THE WHEELS WERE TO LOCK UP LIKE THEY HAVE BEEN WOULD BE EXTREMELY DANGEROUS BECAUSE IT WOULD BE DIFFICULT TO CONTROL THE VEHICLE SKIDDING AT FREEWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230870July 10, 2019
POWER TRAIN, SUSPENSION
I PURCHASED MY 2001 ACURA MDX IN MARCH 2019. SINCE PURCHASE THE CAR CONSISTENTLY MAKES A LOUD CLUNK WHEN SHIFTING THE GEAR SHIFTER INTO REVERSE. IT ALSO CLUNKS CONSISTENTLY GOING FROM PARK TO DRIVE. THERE IS HESITATION IN THE CARS SHIFTING. AT TIMES I EITHER HAVE TO SPEED UP OR LET SPEED OFF FOR A TRANSMISSION SHIFT TO OCCUR. THE CAR SHUDDERS HORRIBLY WHEN BRAKING AT LOW OR MEDIUM SPEEDS. IT FEELS UNSAFE AND SCARY AND ONLY A MATTER OF TIME BEFORE A COMPLETE WIPE OUT OCCURS. SEEING THIS AS A ONGOING PROBLEM WITH THIS VEHICLE AND YET CALIFORNIA IS NOT IN THE VEHICLE RECALLS SEEMS RIDICULOUS. THESE HAPPEN ON CITY STREETS AND HIGHWAYS DAILY WHILE DRIVING SAID VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230364July 9, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS DRIVING ON A RESIDENTIAL STREET BACK HOME WHEN A HAZE STARTED COMING OUT OF THE AIR CONDITIONING VENTS. THAT TURNED INTO BLACK SMOKE COMING FROM THE FRONT PASSENGER SIDE, UNDERNEATH/BEHIND THE GLOVE COMPARTMENT. FROM THAT SMOKE, A FIRE STARTED IN THE FRONT PASSENGER SIDE, INSIDE THE VEHICLE. I PULLED OVER TO THE SIDE OF THE STREET, TURNED THE CAR OFF, GRABBED MY SON WHO WAS IN A CAR SEAT IN THE BACK AND GOT OUT OF THE CAR SAFELY. NOT A MINUTE AFTER WE GOT OUT OF THE CAR, THE ENTIRE CAR WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT DID AN INVESTIGATION AND CLASSIFIED IT AS UNDETERMINED, BUT MECHANICAL IN NATURE. WE BOUGHT OUR ACURA BRAND NEW FROM THE DEALER IN 2014 AND HAVE ONLY HAD IT SERVICED AT THE ACURA DEALER. WE HAVE NOT EXPERIENCED ANY ISSUES WITH THE CAR, OTHER THAN REGULAR MAINTENANCE. I'M EXTREMELY CONCERNED THAT THE CAR WOULD BURST INTO FLAMES WHILE DRIVING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11230173July 8, 2019
STRUCTURE:BODY, VEHICLE SPEED CONTROL, WHEELS
ON JUNE 30TH 2019 AFTER LEAVING FROM WORK I WAS ON MY WAY TO PIER 1 WHICH IS APPROXIMATELY 2 MILES AWAY. I TURNED INTO THE PARKING LOT PARKED IN FRONT OF PIER 1 AND ALL OF A SUDDEN MY CAR ACCELERATED OUT OF CONTROL. IT JUMPED THE CURB CRASHED THROUGH PIER 1 WINDOW INTO THE STORE AND DIDN'T STOP UNTIL IT HIT A WALL. AT THIS TIME I'M IN SHOCK GLASS IS EVERY WHERE AND I COULD MOVE I HEAR PEOPLE IN THE BACKGROUND TELLING ME TO GET OUT OF THE CAR BUT I WAS FROZEN FROM WHAT JUST HAPPENED. I JUST WANT TO HOLD ACURA ACCOUNTABLE BECAUSE I SEE THIS HAS HAPPENED TO SEVERAL PEOPLE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11230117July 8, 2019
UNKNOWN OR OTHER
I AM HAVING CONTINUAL ISSUES WITH THE INFOTAINMENT SYSTEM (RADIO, AIR CONDITIONING, NAVIGATION, ETC.). THE ISSUES HAVE CONTINUED TO WORSEN OVER TIME DURING MY SHORT TIME OF OWNERSHIP. THE ISSUES INCLUDE, THE ENTIRE OPERATING SYSTEM FREEZING, THE NAVIGATION SCREEN NOT ALTERNATING BETWEEN DAYTIME AND NIGHTTIME BACKGROUNDS (WHICH CAUSES VISION ISSUES IN THE EVENINGS - IT IS CURRENTLY STUCK ON DAY WHICH IS BRIGHT), THE BACK-UP CAMERA STAYING ON WHILE DRIVING THE VEHICLE FORWARD (THIS INCLUDES ALMOST UP TO 2 MILES AT ONE POINT), THE SYSTEM COMPLETELY TURNING OFF WHILE DRIVING AND NOT TURNING BACK ON, AND THE SYSTEM TRYING TO REBOOK CONITNUOUSLY WHILE DRIVING MULTIPLE TIMES AND NOT ABLE TO REBOOT. THERE HAVE NOW BEEN TWO TIMES WHERE I NEED TO PULL OFF THE ROAD, TURN THE CAR OFF, AND TURN IT BACK ON TO GET THE INFOTAINMENT SYSTEM BACK ON AND TO BE ABLE TO FUNCTION. I HAVE BEEN TOLD BY THE DEALERSHIP AND ACURA CLIENT RELATIONS I WOULD STILL HAVE TO WAIT FOR THE OTA. NO OTHER OPTIONS OR RESOLUTIONS ARE AVAILABLE OR BEING OFFERED. I HAVE MADE REQUESTS TO THE DEALERSHIP AND DIRECTLY TO ACURA CLIENT RELATIONS TO HAVE THE SYSTEM REPLACED AS IT HAS BECOME A SAFETY ISSUE. ACURA CLIENT RELATIONS STATED THEY WOULD NOT OFFER THAT AS AN OPTION. WHILE MY CAR WAS BEING LOOKED AT PREVIOUSLY, I WAS GIVEN ANOTHER ACURA MDX ON TWO OCCASSIONS AND DID NOT HAVE THE SAME ISSUES I AM EXPERIENCING WITH THE MDX THAT I OWN. I ASKED TO BE ESCALATED TO THE NEXT LEVEL OF LEADERSHIP AND I WAS INFORMED THAT EVEN IF MY ESCALATION REQUEST WERE TO BE REVIEWED, THE MANAGER HAS THE RIGHT WHETHER OR NOT THEY WOULD RESPOND. THIS WAS INAPPROPRIATE AS IT IS DISCOURAGING CONSUMERS IN TRYING HAVE THEIR CONCERNS HEARD. AT THIS POINT, AMERICAN HONDA MOTOR CO. D/B/A ACURA C/O ACURA IS NOW AVOIDING CONSUMERS TRYING TO GET THESE ISSUES RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228614July 1, 2019
POWER TRAIN
THREE TIMES WHILE TRAVELLING ON THE INTERSTATE MY VEHICLE SUDDENLY SHIFTED INTO SECOND GEAR WHILE I WAS TRYING TO ACCELERATE, AND GOT STUCK THERE. IT SUDDENLY DROPPED MY SPEED FROM 70 MPH TO 30. I WAS PRESENTED WITH SEVERAL ALERTS ON MY DASH (EMISSIONS FAILURE, SH-AWD FAILURE, TRANSMISSION FAILURE). I WAS ABLE TO CONTINUE DRIVING AT 30 MPH UNTIL I COULD GET TO A SAFE AREA. AFTER I TURNED OFF THE VEHICLE AND WAITED FOR A PERIOD OF TIME THE WARNINGS WOULD CLEAR. I WAS FINALLY ABLE TO GET THE VEHICLE TO A DEALERSHIP WHILE THE WARNINGS WERE PRESENT. I WAS TOLD AFTER DIAGNOSIS THAT THE TRANSMISSION SOFTWARE NEEDED TO BE UPDATED. AFTER THE UPDATE THE PROBLEM HAS NOT PRESENTED ITSELF AGAIN. I WAS TOLD SOFTWARE UPDATES ARE NOT COVERED UNDER WARRANTY UNLESS THEY ARE A RECALL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228314June 28, 2019
VISIBILITY/WIPER
THE FRONT WINDSHIELD IS DISTORTED ON THE RIGHT AND LEFT SIDE. THE DISTORTION MAKES IT HARD TO SEE THINGS CLEARLY AND MAKES ME FEEL DIZZY WHEN DRIVING. IT'S LIKE LOOKING THROUGH AN HOURGLASS. THERE HAVE BEEN SEVERAL TIMES I HAVE HAD DIFFICULTY PARKING BECAUSE OF THIS ISSUE. I ALMOST HIT A CAR IN A PARKING LOT BECAUSE OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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