Bulletin de service

2021-2022 Audi Vehicle Locking System Diagnostic TSB

This Audi Technical Service Bulletin (TSB 10190280) provides diagnostic information for unexpected vehicle locking or unlocking issues in 2021-2022 Audi models. It details how to access and interpret locking history data from control modules.

ByAhmet Topcu — Founder & Editor-in-Chief2022 Audi e-tron
2022 Audi e-tron — Audi e-tron locking system
Editorial illustration generated for this article.
TSB 57 21 75 2022032/9TSB 19-54NHTSA ID 10190280Audi vehicle locking systemvehicle locks itselfJ393 control moduleJ429 control moduleComfort System Central Control Module Address 0046Central Locking Control Module Address 0009"central locking history data"
Audi A3
2022
Audi A4
2021–2022
Audi A5
2021–2022
Audi A6
2021–2022
Audi A6 allroad
2021
Audi A7
2021–2022
▸ Afficher 22 de plus
Audi e-tron
2021
Audi Q3
2021–2022
Audi Q5
2021
Audi Q7
2021–2022
Audi Q8
2021–2022
Audi RS 3
2022
Audi RS 5
2021–2022
Audi RS 6 Avant
2021–2022
Audi RS 7
2021–2022
Audi RS Q8
2021–2022
Audi S3
2022
Audi S4
2021–2022
Audi S5
2021–2022
Audi S6
2021–2022
Audi S7
2021–2022
Audi S8
2021–2022
Audi SQ5
2021–2022
Audi SQ7
2021–2022
Audi SQ8
2021–2022
Audi TT
2021–2022
Audi TT RS
2021–2022
Audi TTS
2021–2022

Symptoms of an Audi Vehicle Locking System Issue

Owners of 2021-2022 Audi vehicles may report that their vehicle has "locked itself" or experienced other unexpected locking or unlocking operations. This can lead to confusion and concern regarding the security and functionality of the vehicle's access system. The Audi vehicle locking system behavior is the primary symptom.

Technical Background

To understand why an Audi vehicle locking system might behave unexpectedly, technicians need to access the stored lock command history. This history is recorded in one of two main control modules:

  • The comfort system central control module, identified as J393 (address word 0046).
  • The central locking control module, identified as J429 (address word 0009).

Diagnosis Procedure

To identify the source of an unexpected locking or unlocking event in your Audi vehicle locking system, technicians must inspect the vehicle's locking history. The diagnostic process involves connecting to the vehicle's control modules and reading specific Measuring Value Blocks (MVBs) that contain event data.

Different Audi models and model years store this information in varying locations and formats:

  • For A3 (8P), Q3 (8U), R8 (42), and TT (8J) models: The Central Locking Control Module Address 0009 stores up to 10 events in MVB: 101-110, with the source location in Field 1. For these models, measuring value blocks are only available from model year 2010.
  • For A3 (8V) and TT (FV) models: The Central Locking Control Module Address 0009 stores up to 10 events in the MVB labeled "central locking history data".
  • For A4 (8K), A5, Q5, A6/A7 (4G), A8 (4H), and R8 (4S) models: The Comfort System Control Module Address 0046 stores up to 5 events in MVB: 55-59, with the last event location in Field 1.
  • For A6 (4F) and Q7 (4L) models: The Comfort System Control Module Address 0046 stores 1 event in MVB: 17, with the last event location in Field 1. Note that on these models, only the very last operating command of the vehicle locking can be read, and "Auto lock" overwrites this value.
  • For A4 (F4), A5 (F5), Q5 (FY), Q7 (4M), A6 (4A), A7 (4KA), A8 (4N), and Q8 (4MN) models: The Comfort System Control Module Address 0046 stores up to 20 events in the MVB labeled "History data central locking *** last event".

It is important to be aware that control modules have a maximum number of events they can store. In some cases, historical data relevant to a concern may have been overwritten by more recent events.

Locking Event Lookup Tables

To interpret the data read from the Measuring Value Blocks, technicians refer to specific lookup tables provided in the TSB. These tables translate numerical IDs into descriptions of the locking or unlocking event.

Table A

This table is used for A3 (8P), Q3 (8U), R8 (42), TT (8J), A3 (8V), TT (FV), A4 (8K), A5, Q5, A6/A7 (4G), A8 (4H), and R8 (4S) models.

ID Value
0 No Data Available
1 Lock Cylinder, L/F
2 Lock Cylinder, R/F
3 Lock Cylinder, Trunk
4 Remote Control Key
5 Remote Control Key, Trunk Button
6 Door Handle Sensor, L/F
7 Door Handle Sensor, R/F
8 Door Handle Sensor, L/R
9 Door Handle Sensor, R/R
10 Keyless Entry, Trunk
11 Interior Button, L/F
12 Interior Button, R/F
13 Interior Button, L/R
14 Interior Button R/R
15 Automatic Relock (Vehicle Was Not Opened Within One Minute Of Unlocking)
16 Terminal 15 (Accessory Power) On
17 Crash
18 Auto Lock (Vehicle Speed Over 9 MPH (15 km/h))
19 Auto Unlock (After Switching S-Contact Off (Vehicle Off))
20 Airbag Signal Failure

Table B

This table is specifically used for A6 (4F) and Q7 (4L) models.

ID Value
0 No Data Available
1 Remote Control Key
2 Remote Control Key, Trunk Button
3 Keyless Lock
4 Lock Cylinder, L/F
5 Interior Button, L/F
6 Interior Button, R/F
7 Interior Button, L/R
8 Interior Button R/R
9 Auto Lock (Vehicle Speed Over 9 MPH (15 km/h))
10 Automatic Relock (Vehicle Was Not Opened Within One Minute Of Unlocking)
11 Lock Via Diagnostic Output Test

Table C

This table is used for A4 (F4), A5 (F5), Q5 (FY), Q7 (4M), A6 (4A), A7 (4KA), A8 (4N), and Q8 (4MN) models.

ID Value
0 no data present
1 Lock cylinder L/F
2 Lock cylinder R/F
3 Remote control
4 Outside door handle sensor, L/F
5 Outside door handle sensor, R/F
6 Outside door handle sensor, L/R
7 Outside door handle sensor, R/R
8 Driver interior locking button
9 Front passenger interior locking button
10 Driver side rear interior locking button
11 Front passenger side rear interior locking button
12 Re-locking to opening via radio or outside door handle sensor
13 Autolock
14 Locking mechanism button in the rear lid
15 Locking via Smartphone-App
16 Locking by special purpose vehicle control module
17 Distance to vehicle
18 The terminal control, remote control
19 Terminal control, outside door handle sensor, L/F
20 Terminal control, outside door handle sensor, R/F
21 Terminal control, outside door handle sensor, L/R
22 Terminal control, outside door handle sensor, R/R
23 Terminal control, rear lid lock button / rear key sensor
24 Terminal control, locking cylinder, L/F
25 Terminal control, a front sensor for the keyless locking system
26 Piloted parking
27 Remote locking via connect-service
28 Remote locking via a vehicle positioning system
29 Antenna for short-range communication in the driver door
30 Antenna for short-range communication in the front passenger door
31 Antenna for close range communication in the rear lid
32 Pre Sense
35 Auto Lock Rear Lid

Important Warnings

  • This TSB is informational only and not applicable to any Audi Warranty. Owners should be aware that diagnostic work related to the Audi vehicle locking system may not be covered under warranty.
  • Be aware that the vehicle has a maximum number of events which it can store. In some cases, the historical data which corresponds to a concern may have been overwritten by more recent events. This means older locking events might no longer be accessible.
  • On the A6 and Q7 models, only the very last operating command of the vehicle locking can be read. The "Auto lock" function will overwrite this value, potentially obscuring previous events.

Superseded Bulletin Information

This Technical Service Bulletin, 57 21 75 2022032/9, issued on April 1, 2021, supersedes Technical Service Bulletin Group 57 number 19-54, which was dated March 13, 2019. The revisions include updates to the header and model year applicability.

Additional Information for Technicians

All parts and service references provided in this TSB (2022032) are subject to change and/or removal. Technicians should always check with their Parts Department and/or ETKA for the latest information and parts bulletins. Additionally, the Repair Manual should be consulted for fasteners, bolts, nuts, and screws that require replacement during repair.

NHTSA ID: 10190280

Frequently Asked Questions

What is TSB 57 21 75 2022032/9 about?
This Technical Service Bulletin (TSB) provides diagnostic information for the Audi vehicle locking system, specifically addressing customer concerns about unexpected vehicle locking or unlocking.
Which Audi models are affected by this vehicle locking system TSB?
This TSB applies to various 2021-2022 Audi models, including the A3, A4, A5, A6, A7, A8, Q3, Q5, Q7, Q8, R8, S3, S4, S5, S6, S7, S8, SQ5, SQ7, SQ8, TT, TT RS, TTS, RS 3, RS 5, RS 6 Avant, RS 7, RS Q8, and e-tron.
How do technicians diagnose an unexpected Audi vehicle locking system event?
Technicians diagnose an unexpected Audi vehicle locking system event by inspecting the vehicle's locking history stored in the comfort system central control module (J393) or the central locking control module (J429), using specific Measuring Value Blocks (MVBs) and lookup tables provided in the TSB.
What are some common events recorded in the Audi vehicle locking system history?
The Audi vehicle locking system history can record events such as "Lock Cylinder L/F", "Remote Control Key", "Door Handle Sensor", "Keyless Entry", "Interior Button", "Automatic Relock (Vehicle Was Not Opened Within One Minute Of Unlocking)", "Auto Lock (Vehicle Speed Over 9 MPH (15 km/h))", and "Locking via Smartphone-App".
Does this TSB cover a warranty repair for the Audi vehicle locking system?
No, this TSB is informational only and is not applicable to any Audi Warranty. It provides diagnostic guidance rather than a specific repair procedure covered under warranty.

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