Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10991031May 22, 2017
AIR BAGS
TAKATA RECALL. IT HAS BEEN SEVERAL YEARS SINCE I AS NOTIFIED OF THE RECALL. I CHECK PERIODICALLY WITH THE SERVICE DEPARTMENT AT THE DEALERSHIP AND THEY CAN TELL ME NOTHING. WHEN I INQUIRE AT VWUSA OR VW CUSTOMER SERVICE I DO NOT RECEIVE A REPLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991061May 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/23/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991079May 22, 2017
ENGINE, FUEL/PROPULSION SYSTEM
I OWN A 2013 VW PASSAT DIESEL WHICH HAS A BAD NITROGEN OXIDE SENSOR AT 47,300 MILES. I HAVE LEARNED THAT THIS PART IS NOT COVERED UNDER EMISSIONS WARRANTY AND MANY OTHER VW CAR OWNERS HAVE EXPERIENCED FAILURES WITH THIS SAME SENSOR. WITH ALL THE CURRENT EXISTING DIESEL EMISSION PROBLEMS AND FINES, YOU WOULD THINK THAT THIS CRITICAL SENSOR WOULD BE PART OF THE EMISSIONS WARRANTY. MY LOCAL VW DEALER AND THE VW CORPORATION WANTS ME TO PAY OVER $800 TO FIX A CRITICAL EMISSION PROBLEM WHICH IS AN ONGOING ISSUE WITH MANY VW OWNERS. THIS IS A DEFECTIVE PART FOR WHICH THEY HAVE BEEN FINED IN THE PAST (2005). ALL VEHICLES WITH THIS DEFECTIVE NITROGEN OXIDE SENSOR ARE INCREASING THE WORLD POLLUTION. WHY IS THIS SENSOR NOT PART OF A RECALL, NOT PART OF AN EXTENDED EMISSIONS WARRANTY, AND WHY AM I AND MANY OTHER OWNERS STUCK PAYING FOR DEFECTIVE PARTS? UNDER THE EMISSIONS SETTLEMENT PROGRAM, VOLKSWAGEN HAS AGREED TO "PROMOTE ZERO EMISSIONS VEHICLE TECHNOLOGY". SO, WHY IS THERE NOT A RECALL OR WARRANTY ON THE NITROGEN OXIDE SENSOR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990688May 20, 2017
AIR BAGS
TAKATA RECALL. I WAS RECEIVED A LETTER IN THE MAIL STATING MY VEHICLE WAS INVOLVED IN THE AIRBAG RECALL. I CONTACTED MY DEALER (CRAIN VW OF FAYETTEVILLE) AND WAS TOLD THAT AT THIS TIME THEY COULD NOT COMPLETE THE AIR BAG RECALL. I CALLED SEVERAL MONTHS LATER AND WAS TOLD THE SAME THING WITH AN ADDED JOKE OF NOT TO BE INVOLVED IN A CRASH. NOW IT IS A YEAR AND 3 MONTHS AND I STILL HAVE NOT RECEIVED A NEW AIR BAG FOR MY VEHICLE AND DO NOT EXPECT TO RECEIVE ONE IN THE NEAR FUTURE FROM WHAT I HAVE SEEN AND READ REGARDING THE RECALL. THIS IS AN UNACCEPTABLE PROBLEM THAT NEEDS TO BE FIXED AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990526May 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990593May 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE NOTIFICATION IN APRIL OF 2016. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 33,679. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990644May 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. IN ADDITION THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT STATED THAT HE LAST SPOKE WITH THE DEALER IN APRIL WHO STATED THAT PARTS HAD NOT BEEN PROVIDED TO THEIR REGION AT THE TIME. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986236May 17, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT TWO DEALERS STATED THAT THEY WERE UNABLE TO PERFORM THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985716May 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985756May 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985873May 15, 2017
AIR BAGS
TAKATA RECALL I HAVE HAD THIS RECALL FOR MORE THAN A YEAR AND NOBODY AT VOLKSWAGON WILL GIVE ME ANY INFO. HONDA HAS FIXED ALL THEIR TAKATA AIRBAGS. I AM TIRED OF WAITING. I COULD BE KILLED!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985532May 13, 2017
AIR BAGS, ELECTRICAL SYSTEM
I PURCHASED MY CAR IN 2014. I STARTED HAVING ISSUES WITH THE CAR AS SOON AS I BOUGHT IT. I STARTED HEARING A METAL NOISE AND I TOOK IT 3 TIMES TO THE DEALER AND THEY COULD NOT FIND ANYTHING, THEN I HAD A PROBLEM WITH THE A/C SUPPOSEDLY THEY FIXED. DURING THIS TIME THE CAR WAS STILL UNDER WARRANTY. SINCE 2015 I BEEN RECEIVING BY MAIL A RECALL (SAFETY RECALL 69M9) EVERY TIME I CONTACT THE DEALER THEY ALWAYS SAY THE DON'T HAVE THE AIR BAG IN STOCK. HAS BEEN 2 YEARS SINCE I RECEIVED THE FIRST LETTER AND THEY STILL HAVE NOT RECEIVED THE AIR BAGS, AND FOR THIS REASON THEY HAVE BEEN UNABLE TO SERVICE MY CAR. I FEEL VERY UNSAFE! DRIVING THE CAR LIKE THIS! NOW IN 2017 ANOTHER PROBLEM ARISE, WHEN I AM DRIVING THE CAR SUDDENLY BRAKES / STOPS. ( FEELS LIKE IT IS GOING TO TURNED OFF ON THE MIDDLE OF THE ROAD) THE EPC LIGHT COMES ON. THIS IS THE 4TH TIME IN HAPPENS WHILE DRIVING. FOR EXAMPLE THE FIRST 3 TIMES I WAS DRIVING AT 40 MILES PER HOUR AND THE CAR STARTING SHAKING AND THE SPEED DECREASED DOWN TO 20 MILES, I TRIED TO ACCELERATE AND THE CAR DIDN'T RESPONSE. I HAD TO PULL OVER AND TURN OFF THE CAR. I CAN DEFINITELY TELL IS GETTING WORST! IT HAPPENED AGAIN YESTERDAY AND WAS WORST, I WAS DRIVING AT 30 MILES PER HOUR AND I CAME TO A STOP AS SOON AS I BRAKE , THE EPC LIGHT CAME ON AND THE CAR WILL NOT ACCELERATE. THE CAR BEHIND ME ALMOST HIT ME, I COULD BE DEAD! HOW IS POSSIBLE THAT A 2013 CAR HAS SOME MANY PROBLEMS/?? IS ONLY 4 YEARS OLD AND HAS MORE ISSUES THAN AN OLDER CAR. I DON'T FEEL SAFE DRIVING THIS CAR. IT STOPS SUDDENLY WHILE DRIVING AND IT WON'T ACCELERATE. I HAVE TO PULL OUT TURN OFF THE CAR WAIT AND TURN IT BACK ON. WHAT ABOUT IF I'M DRIVING IN AN EXPRESS WAY?? AND THE CAR STOPS SUDDENLY? SOMEONE WILL CRASH INTO ME! AND WE BOTH COULD DIE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984902May 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS WERE UNAVAILABLE FOR THE REPAIR. WHILE DRIVING 70 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT DRIVER SIDE BY ANOTHER VEHICLE TRAVELING AT A HIGH RATE OF SPEED. THE CONTACT'S VEHICLE SPUN AROUND AND LANDED ON THE SIDE OF THE ROAD. THE SEAT BELT RESTRAINED THE CONTACT AND NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED TO A YARD BY THE INSURANCE COMPANY AND THE MANUFACTURER WAS NOTIFIED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED EXTENSIVELY. THE CONTACT SUSTAINED INJURIES TO THE SPINE, NECK, AND BACK, WHICH REQUIRED MEDICAL TREATMENT. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10984903May 11, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984908May 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984927May 11, 2017
ENGINE
CAR OVERHEATED ON DRIVE HOME. ONCE ENGINE COOLED I INSPECTED THE COOLANT AND NOTICED THAT IT WAS ORANGE OR RUST COLORED AND MILKY/NOT CLEAR. IT SHOULD BE PINK AND CLEAR. AFTER READING ABOUT VW'S HEATER CORE WARRANTY EXTENSION ON CERTAIN YEARS AND VIN'S I DETERMINED TO HAVE THE SAME ISSUES LISTED. MY HEATER CORE WAS NOT FULLY BLOCKED BUT I DID HAVE DIFFERENCES IN TEMPERATURES FROM THE DRIVERS SIDE AND PASSENGERS SIDE. VW IS NOT REPLACING MY HEATER CORE UNDER WARRANTY BECAUSE MY VIN WASN'T LISTED AS HAVING A PROBLEM. BUT THIS PROBLEM SHOULD BE EXPANDED TO COVER MORE VIN'S AS THE PROBLEM IS STILL OUT THERE. MY CAR HAS 100,600 MILES ON IT AND THERE IS NOT A FLUSH OR COOLANT CHANGE SCHEDULED FOR THE TDI'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984777May 10, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE GAS TANK IS LEAKING ON THE UPPER SIDE BEHIND THE REAR SEATS WHEN IS FULL. I THINK VOLKSWAGEN RECALLED SOME VEHICLES FOR THE SAME PROBLEM IN THE PAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984465May 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984472May 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/21/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984575May 9, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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