Volkswagen Passat Complaints

7,897 consumer complaints on file.

#11000682June 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MECHANICSBURG DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000715June 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CHECKERED FLAG LOCATED AT 3033 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452 877-863-8193) WHO STATED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000186June 20, 2017
AIR BAGS
TAKATA RECALL: I HAVE BEEN TRYING TO GET MY RECALL FIXED BY THE DEALER AND I HAVE BEEN WAITING A FEW MONTHS NOW AND STILL HAVE NOT BEEN ABLE TO MAKE AN APPOINTMENT WITH THE DEALERSHIP. THEY HAVE ME ON A WAITING LIST BUT I AM TIRED OF WAITING. I WANT THE RECALL PROBLEM FIXED. I DO NOT FEEL COMFORTABLE DRIVING A CAR THAT HAS A HAZARDOUS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10999989June 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO HARPER VOLKSWAGEN (9901 KINGSTON PIKE, KNOXVILLE, TN 37922) WHO STATED THAT PARTS WERE NOT AVAILABLE AND TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE AND THE CONTACT WOULD BE NOTIFIED WHEN PARTS BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000016June 19, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING 55 MPH, THE VEHICLE WAS REAR ENDED AND THEN CRASHED INTO THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED. THERE WERE A TOTAL OF FOUR VEHICLES IN THE CRASH. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES REPORTED. THE INSURANCE COMPANY RETRIEVED THE VEHICLE FOR EVALUATION AND THE DEALER WAS NOT CONTACTED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 96,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10995721June 17, 2017
UNKNOWN OR OTHER
TAKATA RECALL COOLANT FLENCH LEAKING, AIR VALVE COVER CAME OFF( LEAKING) AND WATER PUMP, TIMING BELT AND THERMOSTAT NOT WORKING, CANNOT SMOG CAR. ENGINE TROUBLESHOOTING LIGHT COMES BACK ON ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995472June 16, 2017
ENGINE
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE WAS IN THE DRIVEWAY AT THE CONTACT'S RESIDENCE. THE CONTACT STARTED THE ENGINE, AND IT IMMEDIATELY STALLED. THE CONTACT RESTARTED THE ENGINE AND NOTICED THAT THERE WAS SMOKE COMING FROM THE DASHBOARD. THE CONTACT DISCONNECTED THE BATTERY AND LEFT THE DOORS OPEN. THE VEHICLE WAS TOWED TO THE LOCAL DEALER BEGLEY AUTO REPAIR LOCATED AT 3401 MANATEE AVE W, BRADENTON, FL 34205; PHONE NUMBER: (941) 748-3297 WHERE IT WAS DIAGNOSED THAT THE WHOLE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 72,000. ...UPDATED 11/15/17 *BF THE CONSUMER STATED THE VEHICLE WAS DECLARED A TOTAL LOSS. *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10995494June 16, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (DICK HANNAH VOLKSWAGEN LOCATED AT 3500 NE AUTO MALL DR, VANCOUVER, WA 98662; (360) 314-0405) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-428-4034 AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995544June 16, 2017
EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHT TURNED OFF, AFTER REPLACING BULB, IT STILL COMES OFF AND ON. AFTER TAKING IT TO THE VW DEALERSHIP THEY SAID I'LL NEED A NEW HEADLIGHT AND CONTROL UNIT MODULE. THIS EXACT PART WAS RECALLED FOR THE SAME ISSUE FOR MY MAKE AND MODEL BUT THEY ARE STATING MY VIN # IS NOT ELIGIBLE. THEY NEED TO EXPAND THEIR RESEARCH AS I'VE NOTED OVER 97 OTHER OWNERS HAVING THE SAME ISSUE BUT ARE NOT UNDER THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995549June 16, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED FOR THE RECALL REMEDY. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE AND GAVE AN ESTIMATE OF FALL 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995420June 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BOMMARITO VOLKSWAGEN OF HAZELWOOD LOCATED AT 400 BROOKES DRIVE HAZLEWOOD, MO 314-731-7777) AND WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/04/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/15/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994850June 14, 2017
AIR BAGS
LETTER REGARDING SAFETY RECALL 69M9 - TAKATA SDI DRIVER FRONTAL AIRBAG. *LD THE CONSUMER STATED THE VEHICLE HAS NOT BEEN IN USE DUE TO THE AIRBAG NOT BEING REPLACED. UPDATED 06/14/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994931June 13, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
I PREFACE THIS BY SAYING THIS IS MY FIRST KEYLESS CAR AND I DON'T LIKE IT. IT IS SOMETIMES CONFUSING AS TO WHETHER THE CAR IS RUNNING OR OFF AND THE IGNITION BUTTON LOOKS IDENTICAL IN BOTH SCENARIOS. ON JUNE 12, I PARKED MY CAR (IT WAS STATIONARY) AND TOOK MY DOG INTO HER DAY CARE CENTER. WHILE I WAS IN THERE, MY CAR APPARENTLY ROLLED OUT OF THE LOT AND CAME TO REST ON A SIDEWALK. THANKFULLY, NO ONE WAS INJURED AND ONLY THE BUMPER AND REAR LIGHT WERE IMPACTED. WHILE I THOUGHT I PUT THE CAR IN PARK, I MAY HAVE ACCIDENTALLY HAVE LEFT THE CAR IN DRIVE WHEN I TURNED THE CAR OFF AND THIS IS MY CONCERN. WITH KEYED SYSTEMS, THE SAFETY MECHANISM IS THAT ONE CANNOT REMOVE THE KEY UNTIL THE CAR IS PROPERLY IN PARK (I ASSUME OTHERS HAVE DONE THIS). WITH THE KEYLESS, I PARKED, PULLED THE EMERGENCY BRAKE, TOOK MY KEYS, LOCKED THE DOOR AND LEFT THE CAR. I DON;T HAVE PHOTOS BUT I DO HAVE THE SECURITY CAMERA FOOTAGE OF THE CAR MOVING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10994949June 13, 2017
ENGINE, UNKNOWN OR OTHER
IGNITION COILS KEEP FAILING. JUST REPLACED IN FEBRUARY AGAIN IN MAY AND WILL HAVE TO AGAIN HERE ANY DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994376June 12, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
STALLING, SPUTTERING ERRATICALLY. IT SPUTTERS, BUMPS AND MAY STALL. WHEN IT STALLS IT IS NECESSARY TO TURN IGNITION COMPLETELY OFF AND START AGAIN IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994469June 12, 2017
AIR BAGS
TAKATA RECALL I HAVE BEEN UNABLE TO GET A RECALL REPAIRED DESPITE MY REPEATED EFFORTS AND CONTACT WITH VW CUSTOMER CARE. I AM IN THE MILITARY AND CURRENT RESIDE IN ITALY. VW DEALERS HAVE REFUSED TO REPAIR THIS RECALL AND THE RESPONSE FROM VW IS THAT THEY CAN'T HELP UNTIL THE CAR IS RETURNED TO THE US. UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994104June 9, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WALLACE AUTOMOTIVE VOLKSWAGEN IN STUART, FLORIDA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 07/11/17 *BF THE CONSUMER STATED 07/12/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994184June 9, 2017
ELECTRICAL SYSTEM:HORN, AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING 55 MPH, THE HORN FAILED TO WORK AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BOB PENKHUS VOLVO MAZDA VOLKSWAGEN; 1101 MOTOR CITY DR, COLORADO SPRINGS, CO 80905; (719) 473-4100) WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-822-8987 AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND THE CONTACT HAD TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993959June 8, 2017
AIR BAGS
TAKATA RECALL I CONTACTED ALL LOCAL VW DEALERSHIP FOR RECALL AND WAS INFORMED PARTS WILL NOT BE AVAILABLE UNTIL SEPTEMBER. I UNDERSTAND THE OVERWHELMING IMPACT THIS IS CREATING (PRODUCTION/DELIVERY/INSTALLATION) HOWEVER I INQUIRED AS TO WHETHER THERE IS ANY WAY TO DEACTIVATE OR TURN OFF THE AIRBAG IN THE MEANTIME (3+ MOS) AND WAS INFORMED THERE ISN'T A WAY TO DO SO. NOW I'M AFRAID TO DRIVE MY CAR. IS THERE NO TEMPORARY "FIX" TO PREVENT FROM THE AIRBAG BEING DEPLOYED AND POTENTIALLY CAUSING SERIOUS INJURY OR DEATH?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993989June 8, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HAWK VOLKSWAGEN IN JULIETT, ILLINOIS) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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