Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10993801June 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER VOLKSWAGEN OF STOCKTON IN STOCKTON, CA, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993524June 6, 2017
ELECTRICAL SYSTEM
AIR BAG LIGHT INDICATOR LIGHT ON ON DASH. NO HORN, CLOCK OR STEERING WHEEL CONTROLS WORKING; MAYBE AIR BAG NOT WORKING.STEERING COLUMN CONTROL MODULE NEEDED TO BE REPLACED, ALONG WITH CLOCK SPRING. WINTER/SPRING 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993193June 5, 2017
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE PASSENGER IN THE REAR PASSENGER SEAT SUSTAINED WHIPLASH AND INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND WAS CURRENTLY BEING REPAIRED FOR THE BODY DAMAGE. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE VIEW MIRROR INDICATOR FAILED TO DETECT THE ONCOMING VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10993262June 5, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT REACHED OUT TO THE DEALER (VOLKSWAGEN IN LYNBROOK). THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993299June 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993059June 4, 2017
FUEL/PROPULSION SYSTEM
WHEN FUEL TANK HAS APPROXIMATELY 8 GALLONS OR MORE, FUEL POURS OUT FROM UNDER THE REAR DRIVER'S SIDE ABOUT TWO FEET FROM THE OUTER KICK PANEL. NOTICED THERE WAS A RECALL AND VWOA SAID THAT MY VIN DOES NOT QUALIFY FOR THE RECALL DESPITE MY EXPLAINING THAT THE PROBLEM IS IDENTICAL TO OTHER COMPLAINTS ON VEHICLES THAT WERE RECALLED. THIS WAS AT 118K MILES AND IT HAPPENED TO THE PREVIOUS OWNER ARROUND 80K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992828June 2, 2017
AIR BAGS, ELECTRICAL SYSTEM, STEERING
TAKATA RECALL - I'M PLACING MYSELF IN DEBT DUE TO THE REPAIRS FOR A CAR THAT ISN'T THAT OLD. I'M HAVING ELECTRICAL PROBLEMS, STEERING WHEEL AND BRAKE ISSUES. THIS COMPANY HAS NUMEROUS ISSUES, RECALLS AND LEGAL ISSUES WITH THEIR CARS. I DIN'T SIGN-UP TO PAY ALL THIS MONEY OUT OF POCKET, AND THE AIRBAG RECALL STILL ISN'T AVAILABLE. THEY WERE SUPPOSED TO FIX THE STEERING WHEEL RECALL, AND NOW MY HORN DOESN'T WORK OR ANY CONTROLS ON THE STEERING UNIT. NOW HOW MUCH MORE MONEY DO I HAVE TO PUT INTO THIS CAR? I'M GOING TO NOTIFY THE BETTER BUSINESS BUREAU. I EXPECT CERTAIN EXPENSES, BUT THIS IS A BIT MUCH AND UNFAIR TO THE CONSUMER TO INCUR MORE DEBT THAN ANTICIPATED. I HAVE OBLIGATIONS AND I HAVE TO BE AT WORK AND CAN'T AFFORD TO BE OFF DUE TO ALL THESE MECHANICAL ISSUES. ESPECIALLY WHEN THE CONSUMER IS PAYING A CAR NOTE AND THE CAR WAS NEVER REPORTED IN AN ACCIDENT. WHAT DO YOU PROPOSE I DO AT THIS POINT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992959June 2, 2017
AIR BAGS
I RECEIVED A LETTER NOTIFYING ME OF THE RECALL OVER A YEAR AGO AND STILL THE DEALERSHIP WHERE I SERVICE MY CAR IS UNABLE TO HELP WITH THE RECALL AND THEY SAY THEY HAVE NO DIRECTION AND ARE WAITING FOR FURTHER DETAILS FROM VW IN TERMS OF HOW TO ADDRESS THE RECALL. I HAVE CONTACTED THE DEALERSHIP SEVERAL TIMES AND THEY JUST SAY THEY CAN'T DO ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992685June 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992752June 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO #1 COCHRAN VOLKSWAGEN OF SOUTH HILLS (2755 W LIBERTY AVE, PITTSBURGH, PA 15216) WHO STATED THAT THEY WERE WAITING FOR REPAIR PARTS AND INFORMED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO SPEAK WITH THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992490May 31, 2017
STEERING: STEERING WHEEL/HANDLE BAR, AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE BUTTONS ON THE STEERING WHEEL FAILED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE VOLKSWAGEN OF VAN NUYS DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992577May 31, 2017
AIR BAGS
TAKATA AIRBAG RECALL. RECALL WAS PUT OUT TO BE DONE OVER A YEAR AGO AND THE ISSUE STILL HASNT BEEN RESOLVED. I DO NOT FEEL SAFE DRIVING THIS CAR AND CANT FIGURE OUT WHY THERE STILLISNT A FIX YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992210May 30, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS AND WAS TAKEN TO THE DEALER TO BE REPAIRED; HOWEVER, THE AIR BAG WARNING INDICATOR WAS ALREADY ILLUMINATED. THE CONTACT STATED THAT THE RECALL REPAIR WAS NOT PERFORMED BECAUSE THE AIR BAG WARNING INDICATOR WAS ILLUMINATED AND A DIAGNOSTIC TEST WAS NEEDED FIRST. THE VEHICLE WAS NOT REPAIRED AND THE WARNING INDICATOR REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991742May 26, 2017
AIR BAGS
TAKATA RECALL - VW HAS NOT PERFORMED THE AIRBAG RECALL OF 2/9/2016 - 15 MONTHS & COUNTING IS OUTRAGEOUS. VW CAN PROVIDE NO ESTIMATE ON WHEN THE RECALL CAN BE PERFORMED & REFUSES TO OFFER ANY ALTERNATIVES. UNSAFE & UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991822May 26, 2017
AIR BAGS, STRUCTURE:BODY
VOLKSWAGEN PASSAT 2007 PASSAT WATER LEAK FOOTWELL THAT CAUSES PASSENGER SIDE AIRBAG DAMAGED : SUDDENLY AFTER A RAINY DAY, WATER COMES FROM SUNROOF TO THE PASSENGER SIDE FOOTWELL AND MADE CARPET WET AND STORES WATER BELOW THE CARPET. THAT CAUSED PASSENGER SIDE 'S AIRBAG MALFUNCTION RESULTS IN AIRBAG FAULT. I WENT TO THE DEALER AND THEY TOLD ME IT HAPPENS WITH SOME VW CARS AND PLEASE GET YOUR CAR CHECKED FOR WATER LEAK. THEY TOLD THAT THEY ARE NOT RESPONSIBLE FOR NEITHER THE AIRBAG NOR THE WATER LEAK. I BELIEVE THERE WAS TOO MUCH WATER BELOW THE CARPET WHICH DIRECTLY PUTS THE INTEGRITY OF THE SAFETY IN DANGER SINCE IT THE ELECTRONIC PARTS AND WIRES WERE IN WATER FOR LONG TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991719May 25, 2017
AIR BAGS
TAKATA RECALL. IT HAS BEEN OVER A YEAR SINCE THIS RECALL CAME OUT FOR THIS PASSAT. WHEN WILL THIS AIRBAG PROBLEM BE FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991423May 24, 2017
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS STATIONARY WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE REAR-ENDED ANOTHER VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED A SECOND TIME, BUT THERE WAS NO CRASH. THE AIR BAGS DID NOT DEPLOY IN THE FIRST CRASH. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN AWAY FROM THE SCENE. THE PAUL CLARK VOLKSWAGEN DEALER WAS MADE AWARE OF THE FAILURE, BUT COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE DEALER TEST DROVE THE VEHICLE IN STOP AND GO TRAFFIC AND DETERMINED THAT THE VEHICLE WAS IN GOOD WORKING CONDITION AND WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE VEHICLE WAS TESTED A SECOND TIME AFTER THE FAILURE RECURRED, BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 6,175. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10991218May 23, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE PLASTIC FUEL PUMP COVER, WHICH WAS SITUATED UNDER THE REAR PASSENGER SEAT, WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PLASTIC COVER PLATE NEEDED TO BE REPLACED. THE CONTACT WAS CONCERNED FOR THE SAFETY OF THE GREAT GRANDCHILDREN WHO SAT IN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CASE NUMBER PROVIDED BY THE MANUFACTURER WAS: 170639659. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991005May 22, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991020May 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT TO SPEAK WITH HER LOCAL DEALER. THE CONTACT STATED THAT THE DEALER, WORLD VOLKSWAGEN LOCATED ON ROUTE 33 IN NEPTUNE NEW JERSEY, HAD BEEN AVOIDING HER AND INFORMED HER THAT THEY DID NOT HAVE THE AVAILABLE TOOLS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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