Volkswagen Passat Complaints

7,897 consumer complaints on file.

#11267349October 9, 2019
UNKNOWN OR OTHER
I WAS DRIVING ON THE FREEWAY ON 10/8/2019 AND AT APPROXIMATELY 3:05PM I HEARD A LOUD GLASS EXPLOSION ABOVE ME. ONCE I ARRIVED AT MY DESTINATION, I OBSERVED THAT MY SUNROOF HAD SHATTERED. THERE WAS NO EVIDENCE OF ANYTHING HITTING THE SUN ROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266719October 7, 2019
AIR BAGS
WHILE DRIVING INTO THE MALL PARKING LOT AT SPEED OF 20 MPH ALL AIRBAGS EXPLODED EXCEPT THE STEERING WHEEL AIRBAG AND MY DAUGHTER SUFFERED FROM ARM AND AIR INJURIES
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11266579October 6, 2019
FUEL/PROPULSION SYSTEM
DEC 26 2018 THE CAR STALLED AS I WAS BACKING UP OUT OF MY PARKING SPACE, PUSHED THE CAR BACK INTO THE SPACE AND WAITED 20 MINUTES AND THE CAR STARTED AND I DROVE IT TO THE VW DEALER AND WAS TOLD DO NOT USE WAWA GAS. JUNE 21 2019 THE CAR STALLED AS I WAS BACKING OUT OF A PARKING SPACE AT TRADER JOES PUSHED THE CAR BACK INTO SPACE .WAITED 20 MINUTES STARTED CAR WENT TO THE DEALER AND THEY SAID THEY COULD NOT FIND ANY PROBLEMS CAR HAD 69,050 MILES STILL UNDER WARRANTY. OCTOBER 1 ST BACKING OUT OF TRADER JOES PARKING LOT AND CAR STALLS AGAIN WAIT 30 MINUTES AND THEN DRIVE TO THE DEALER AND I AM TOLD I NEED A FUEL PUMP AND MODULE. AND NOW THE CAR IS OUT OF WARRANTY.. I HAVE READ THAT SEVERAL MODELS OF VW HAVE BEEN RECALLED FOR THE FUEL PUMP BUT MINE WAS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266504October 5, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I HAVE OWNED THIS CAR FOR BERALY ONE MONTH. 2 DAYS AFTER PURCHASING THE 02 SENSORS WENT BAD. 1 WEEK LATER MY PCV VALVE WENT BAD. AND 2 DAYS AFTER THAT MY CAR STALLED ON ME WHILE DRIVING DOWN A CANYON AND WOULD NOT START AGAIN. I LOST CONTROL AND ENDED UP ON THE SIDE OF THE ROAD. I THOUGH I WAS GOING TO KILL MYSELF. AFTER SITTING THERE FOR ABOUT AN HOUR THE CAR TURNED ON BUT WAS EXTREMELY SHAKY AND WOULD STALL THE MINUTE I SLOWED DOWN OR CAME TO A STOP. I MANAGED TO GET THE CAR TO A REPAIR SHOP ONLY TO HAVE THE ENGINE DIE ON ME. THE CAR CANNOT BE TURNED ON OR MOVED. I WAS TOLD IT MIGHT BE THE TIMING CHAIN WHICH IS A COMMON ISSUE IN THIS ENGINE. I'M BEING TOLD I NEED TO PRACTICALLY REPLACE THE ENGINE WHICH WILL COST MORE THAN WHAT THE CAR IS WORTH. IF I TRY TO TURN THE CAR ON. IT HESITATES A LOT AND ONCE IT TURNS OVER IT IMMEDIATELY SHUTS OFF. I HAVE BERALY MADE 1 PAYMENT ON THIS VEHICLE AND IT ALREADY DIED ON ME. WAS EXCITED ABOUT SUCH A NICE LOOKING CAR ONLY TO HAVE FALL UNDER THE LEMON CAR CATEGORY IN MY OPINION. I AM NOW LEFT WITH A CAR PAYMENT. A HUGE REPAIR BILL AND NO MODE OF TRANSPORTATION ALL DUE TO VOLKSWAGENS FAULTY DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266545October 5, 2019
ELECTRONIC STABILITY CONTROL (ESC)
BOUGHT THIS AT A USED CAR DEALERSHIP. WITHIN TWO DAYS, THE EPC LIGHT WAS COMING ON. WHEN DRIVING THE CAR OR WHEN STARTING TO PUSH THE GAS PEDAL, THE GAS PEDAL HAS NO RESPONSE. IT'S AS IF THE PEDAL IS NOT WORKING. WE TOOK IT BACK TO THE DEALERSHIP AND HAD THEIR MECHANIC LOOK AT IT. THEY SAID IT WAS A SENSOR. SAID THEY FIXED IT. WITHIN A WEEK, THE EPC LIGHT CAME ON AGAIN. THIS TIME, SAID IT WAS THE THROTTLE BODY. THEY SAID THEY FIXED IT BUT WITHIN ABOUT 3 WEEKS, THE PEDAL ISSUE HAPPENED AGAIN. LUCKILY, WE HAVE STAYED ON LOCAL ROADS 40 MPH MAX BUT WHEN THE CAR DOESN'T GO WHEN IT IS SUPPOSED TO, I'M EXPECTING TO GET REARENDED. WE BROUGHT THIS TO OUR MECHANIC AND $1700 LATER, THE CAR IS STILL DOING THE SAME THING. THE EPC LIGHT IS ON AND THE CAR IS NOT GOING WHEN YOU PRESS THE GAS PEDAL. THE CPU HAS BEEN SWITCHED OUT AND THE ACCELERATOR PEDAL HAS BEEN REPLACED. HOW MUCH MONEY DO WE DUMP IN THIS? THIS SEEMS TO BE A COMMON ISSUE FROM WHAT I AM READING ON THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265767October 2, 2019
ELECTRICAL SYSTEM, STEERING
AFTER REPLACING MY CAR BATTERY ON 2010 VW CC, THE RED STEERING WHEEL ICON APPEARED ON THE DASH FOLLOWED BY 3 CHIMES TO MAKE KNOWN OF PROBLEM. THE STEERING WHEEL LOST ALL POWER STEERING. PRIOR TO OCCURANCE THERE WAS NEVER ANY WHINING NOISE, ABNORMAL SHAKING THAT COULD POINT TO A PROBLEM WITH THE STEERING RACK. AFTER RESEARCHING I FOUND OTHERS WITH THE SAME ISSUE AND NO EASY FIX BUT TO TOW TO THE SHOP AND GET A RIDICULOUS QUOTE ON PARTS AND LABOR FOR THE REPLACEMENT OF THE STEERING RACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265312October 1, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
THE ABS SENSOR SYSTEM HAS FAILED ON OUR CAR FOR THE 2ND TIME . THE FIRST TIME IT OCCURRED ON THE LEFT REAR WHEEL IN 2019. WHEN THE SYSTEM FAILS IT TRIGGERS A MULTITUDE OF DASHBOARD ALERTS WHICH ARE EXTREMELY DISTRACTING. OBVIOUSLY THE AUTOMATIC BRAKING WILL NOT FUNCTION. THE FIRST OCCURRENCE WAS AT 43, 705 MILES. I WAS TOLD BY A VW DEALER MECHANIC THAT THIS WAS LIKELY TO OCCUR ON THE OTHER WHEELS. UNFORTUNATELY HE WAS RIGHT. THE ABS SENSOR FAILED ON THE RIGHT REAR WHEEL YESTERDAY AT APPROXIMATELY 61,000. SAFETY FEATURES THAT INCLUDE BLIND SIDE MONITORING ARE ADVERSELY IMPACTED. THE SENSOR ALERT OCCURS WHEN STARTING THE CAR AND STAYS ON WHILE OPERATING THE VEHICLE. THE COST FOR THE REPAIR IS IN THE NEIGHBORHOOD OF $300.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258819September 29, 2019
ENGINE
INFORMED THAT TIMING CHAIN BROKE SPREADING METAL BITS THROUGHOUT TURBO ENGINE AND ENGINE NEEDS TO BE REPLACED. VW WILL COVER TIMING CHAIN INSTALLATION BUT REMAINDER OF REPAIR WILL BE OUR RESPONSIBILITY. THE CAR HAD 72,000 MILES AND UNDER THE 10YR/100,000 MILE WARRANTY. WE BELIEVE THAT DEALERSHIP SHOULD HAVE INFORMED US ABOUT THE TIMING CHAIN DRIVE FAILURE AND ADVISED US TO REPLACE BEFORE IT DISINTEGRATED! THE VEHICLE HAD BEEN BACK AND FORTH TO THE DEALERSHIP THREE PREVIOUS TIMES BECAUSE OF THE JERKING OF THE ISSUE SO THAT SHOULD HAVE BEEN A CLUE TO THE SERVICE DEPARTMENT. AFTER A 10-DAY HOLIDAY WHERE THE CAR STAYED IN THE DRIVEWAY, WHEN WE STARTED IT A TERRIBLE NOISE OCCURRED AND WE COULD NOT START IT SO IT WAS TOWED TO DEALERSHIP. FORTUNATELY, WHEN THE INCIDENT HAPPENED, WE WERE NOT DRIVING ON A CROWDED, BUSY CITY STREET OR THE FREEWAY. WE HAVE BEEN LOYAL VW OWNERS FOR 50+ YEARS AND USED OUR LOCAL DEALERSHIP FOR 21+ YEARS. WE JUST PURCHASED A NEW CAR AND IT'S NOT A VW. I WILL GET IN TOUCH WITH OUR LAWYER IF THE DEALERSHIP WILL NOT COVER ALL REPAIRS AND LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258665September 27, 2019
FUEL/PROPULSION SYSTEM
2005 VW PASSAT WAGON, 4 MOTION, 128,000 MILES, W/ INTENSE ODOR OF GAS IN THE CABIN OF THE CAR; AFTER DRIVING 15 MILES TO WORK, I DEVELOPED A HEADACHE AND ILLNESS SYMPTOMS WHICH LASTED FOR 2 -3 DAYS. CAR WAS TOWED TO LOCAL VW DEALER. I CONTACTED VW OF AMERICA, WHO AGREED TO DIAGNOSTICS. LARGE FUEL TANK FRACTURE CONFIRMED. AFTER MANY DISCUSSIONS WITH CUSTOMER SERVICE AT VW OF AMERICA, THEY REFUSED TO COVER REPAIRS, THOUGH THEY DID CONFIRM THAT THIS FAILURE WAS THE SAME FAILURE WHICH HAD LED TO A PREVIOUS RECALL CAMPAIGN OF THE FUEL TANK/SYSTEM, BUT SINCE MY CAR HAD ALREADY BEEN REPAIRED (2015) W/ A SUPERSEDED PART AND IT WAS PAST THE 12 MONTH WARRANTY PERIOD, I DID NOT QUALIFY, NOR WOULD THEY OFFER GOODWILL SERVICE. THEY DID ACKNOWLEDGE, HOWEVER, THAT IT WAS A SERIOUS SAFETY ISSUE AND THE CAR SHOULD NOT BE DRIVEN. I VERBALIZED IN MANY CONVERSATIONS THE SAFETY CONCERN THIS POSED NOT ONLY FOR MYSELF AND MY FAMILY BUT FOR OTHERS WHO HAD THE POTENTIAL TO FACE THE SAME SITUATION. I ASKED WHAT PROCESS VW HAD FOR DOCUMENTING AND REPORTING THESE CONSUMER SAFETY CONCERNS OF SUCH A SERIOUS NATURE AND WAS TOLD THAT IT IS REPORTED INTERNALLY BUT THERE WAS NO ONE I COULD SPEAK WITH TO DISCUSS FURTHER ANY ASPECT OF THE CASE, NOR WOULD VW REPORT THIS TO NHTSA, AS IT HAD BEEN REPORTED UNDER THE PREVIOUS CAMPAIGN. I FEEL VERY STRONGLY THAT THIS REPEATED FAILURE SHOULD BE REPORTED AND THEREFORE AM DOCUMENTING HERE. THE CAR HAS NOW BEEN TOWED TO MY HOME WHERE IT SITS IN MY DRIVEWAY D/T THE FUMES BEING AT A TOXIC LEVEL WHEN THE CAR IS IN THE CLOSED GARAGE. THE CABIN OF THE CAR ALSO REMAINS WITH A HIGH LEVEL OF GAS FUMES. I HAVE ASKED FOR WRITTEN DOCUMENTATION FROM VW OF AMERICA RELATED TO MY CASE, BUT AS OF YET HAVE NOT BEEN PROVIDED WITH SUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258428September 26, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
I HAD REPORTED THE ISSUE TO VW VERBALLY AND SERVICE DEPARTMENT BASICALLY ADVISED I WILL HAVE TO PLACE IT ON THE MACHINE TO RUN A DIAGNOSTIC TEST THAT IS NOT COVERED. I DID NOT HAVE THE FUNDS BUT THEY SAID IF IT HAPPENED AGAIN LET THEM KNOW. IT DID SEVERAL OCCASIONS AFTER THAT ALL THE WAY UP UNTIL 3 DAYS AGO AS OF 09.26.19. IT IS KINDA HARD TO REPORT THINGS TO WEST BROAD VOLKSWAGEN SERVICE DEPARTMENT WHEN THEY ARE RUDE AND UNFRIENDLY AND MAKE A CUSTOMER UNCOMFORTABLE. I LIKE ONLY SPEAKING TO MR. FRANK IN SALES WHEN I HAVE AN ISSUE BECAUSE HE GOES OVER AND BEYOND. IF IT WASN'T FOR HIM I WOULD BE VERY UNCOMFORTABLE ASKING OR GOING TO THAT DEPARTMENT. WHEN TRYING TO BACK UP THE CAMERA DOESN'T COME ON IT TAKES A WHILE OR IT BLANKS OUT AT TIMES. ALSO WHEN PULLING OFF MY VEHICLE IS SLOW ALSO ADVISED THAT. I HAD A LOANER CAR AND IT DROVE BETTER. MINES HAS A LOT OF NOISES AND SOUNDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257953September 25, 2019
AIR BAGS
TAKATA RECALL. TL* THE CONTACT OWNED A 2015 VOLKSWAGEN PASSAT. WHILE DRIVING 4 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BURNS TO BOTH ARMS AND UPPER RIGHT SIDE THAT REQUIRED MEDICAL ATTENTION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V014000 (AIR BAGS). THE VEHICLE WAS TOWED TO A LOCAL TOW YARD WHERE IT WAS CONSIDERED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT INFORMED THEM TO CANCEL THE UPCOMING APPOINTMENT FOR THE RECALL REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11257515September 23, 2019
AIR BAGS
WHILE DRIVING THE VEHICLE MAKE A RIGHT TURN THE AIRBAG IN THE STEERING WHEEL OPENED WITHOUT IMPACT OR SUDDEN MOVEMENTS. IT DID NOT BREAK THROUGH THE STEERING WHEEL CASEMENT BUT INDICATOR LIGHT CAME ON AND ALL THE FUNCTIONS ON THE STEERING WHEEL STOPPED WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257115September 21, 2019
AIR BAGS, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
I WAS SOLD A VOLKSWAGEN PASSAT NEVER WAS TOLD ABOUT ALL THE RECALLS IT HAD SO I HAD THE CAR ABOUT 3 MONTHS AND THE ADBLUE MESSSED UP AND ENGINE WOULDN'T START BUT THE DAY I TOOK MY CAR TO GET SERVICED THEY IGNORED ALL THE LIGHTS THAT WERE ON THE DASHBOARD SO I TOOK THE CAR BACK AND THEY ACTED LIKE THEY DIDN'T SEE THEM SAID THEY WOULD TURN OFF SO WE LEFT AND BEFORE WE GOT HOME THE CAR STARTED SMOKING I CALLED AND THEY SAID THEY WOULD HAVE TO LOOK AT IT T SEE WHAT WAS WRONG WHEN WE JUST LEFT THE DEALERSHIP THEY WOULD NOT TOW IT OR PAY FOR A TOW WE TOOK IT IN THEY FIXED THE FUEL INJECTOR AND THEN CALLED AND SAID THEY FOUND ANOTHER ISSUE AND EVER ISSUE THEY HAVE FOUND HAS AL BEEN ONE OF THE RECALLS AND I CALLED AND TOLD THEM I WAS WORRIED BOUT MINE N MY KIDS SAFETY CUZ ONE OF THE RECALLS COULD CAUSE A FIRE AND I DIDN'T WANT THAT TO HAPPEN AND THEY TOLD ME THERE WAS NOTHING WRONG IT WASN'T AN OPEN RECALL BUT YET EVERY RECALL IS WHAT'S MESSING UP AND I CALLED THERE COMPANY VW AT TOURNEY ADVOCATE FOR THE SETTLEMENT THEY GOT FOR THESE RECALLS AND MY CAR WAS INCLUDED IN THE SETTLEMENT FOR THE RECALL AND ALL THE RECALLS GOT THEIR MONEY BACK OR A NEW CAR AND THIS DEALERSHIP SAID IT'S NOT THEIR PROBLEM I BOUT IT WITH A WARRANTY BUT PRETTY MUCH THEY GOT PAID FOR MY PIECE OF SHOT CAR AND JUST SOLD IT WITH A WARRANTY I OWE 26000 AND HAD THE CAR 3 MONTHS AND THE WARRANTY IS ONLY GOOD ANOTHER 20000 MILES I'M CONCERNED ABOUT THEM FRAUDUNG PEOPLE INTO BUYING LEMONS AND THE SAFETY OF PEOPLE WHO GET THESE CARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256674September 19, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V014000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. VOLKSWAGEN OF MACON (4786 RIVERSIDE DR, MACON, GA 31210, (478) 781-7701) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256738September 19, 2019
UNKNOWN OR OTHER
THE DOORS (2014 PASSAT) DO NOT WORK PROPERLY IN COLD TEMPERATURES. THE CAR DOORS, ESPECIALLY THE DRIVER'S SIDE FAIL TO UNLOCK/OR CLOSE. THE DRIVER'S DOOR WILL AT TIMES OPEN WITH THE ACTUAL KEY AND AT OTHER TIMES WILL NOT. SOMETIMES THE DOOR WILL UNLOCK BUT THE LOCK FREEZES IN POSITION PREVENTING THE CAR DOOR FROM CLOSING SHUT. A VISIT TO A VW SERVICE DEPARTMENT DID NOT SOLVE THIS PROBLEM. REPLACED BATTERY IN KEY BUT PROBLEM PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256369September 18, 2019
STEERING
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE STEERING WARNING INDICATOR ILLUMINATED. AFTER WAITING TWENTY MINUTES, THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO GUNTHER VOLKSWAGEN OF FORT LAUDERDALE (1660 S STATE RD 7, FORT LAUDERDALE, FL 33317, (954) 420-7374) WHERE UNKNOWN REPAIRS WERE MADE TO THE STEERING WHEEL; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,401.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256041September 16, 2019
SERVICE BRAKES
THE CAR HAS AUTONOMOUS BRAKING ISSUE. THE SYSTEM THAT BRAKES THE CAR IF ANOTHER CAR IS DETECTED IN FRONT OF YOU WILL BRAKE EVEN IF NO ONE IS IN FRONT OF YOU. THE CAR WAS IN AT THE DEALER FOUR DIFFERENT TIMES FOR THIS SAME ISSUE. THE LAST TIME IT HAPPENED I WAS INJURED AS A RESULT OF THE ABURT STOP. VW HAD MY CAR FOR 7 WEEKS AND ALL THEY COULD FIND WAS THAT THE CAR WAS OUT OF ALIGNMENT AND THE SENSOR WAS NOT ADJUSTED PROPERLY. THE PROBLEM WITH THIS FINDING IS THAT THEY HAD ALREADY PERFORMED THAT SAME EXACT FIXED A YEAR PRIOR. THEY ALSO STATED ONE OF THE FOUR TIMES THEY HAD IT IN THE SHOP THAT THEY REPLACED THE RADAR UNIT. WHEN THE CAR DOES STOP IT GIVES NO WARNING AND THE STOP IS WAS ABURT AND VIOLENT. I TRADED MYSELF OUT THE VEHICLE AT GREAT EXPENSE TO MYSELF BECAUSE OF THIS ISSUE. VW OFFERED NO TRADE ASSISTANCE ON THIS KNOWN ISSUE. ADDITIONALLY, THE VEHICLE I TRADED IN HOPES THEY'D SEND IT BACK TO GERMANY TO FIGURE THIS OUT IS ACTUALLY FOR SALE ON THE LOCAL DEALER'S LOT. THIS CAR WILL SERIOUS INJURY SOMEONE AND ANY WHO WOULD TRAVEL AROUND IT IF THE VEHICLE STOPS SUDDENLY AGAIN. THE CAR AND THIS KNOWN ISSUE MAY EVEN CAUSE SOMEONE'S DEATH. I ALERTED VW OF AMERICA OF THIS ISSUE AND THEY ARE COMPLETELY DERELICT IN TAKING THE SAFETY OF PEOPLE WHO BOUGHT THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11255511September 14, 2019
ELECTRICAL SYSTEM
MY DPF SENSORS MELTED WHILE DRIVING, ALMOST CAUSING ME TO CRASH AS THE CAR LOST POWER WHILE DRIVING SPEED LIMIT (70MPH) AND SUDDENLY WENT DOWN TO 45MPH. DEALER REPLACED SENSORS, BUT PROBLEM WAS NOT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255512September 14, 2019
ENGINE
MY HEATER CORE IS BAD. THERE WAS A PREVIOUS RECALL ON OLDER PASSAT MODELS, BUT FOR 2015 IT IS NOT INCLUDED. I HAD TO PAY $871 TO HAVE MY HEATER CORE REPLACED, AS IT STARTED TO LEAK COOLANT IN MY CAR. ONE OF THE HOSES GOING TO MY FIREWALL ALSO BUSTED, SO IT HAD TO BE CHANGED. THE CAR WAS LEAKING LOTS OF COOLANT FROM UNDER THE CAR TOO. ON 9/11 AFTER THEY SUPPOSEDLY FIXED IT ON 9/07/19, MY LOW COOLANT LIGHT TURNED ON. I WAS NEAR DEALER, SO THEY SAID THEY WOULD LOOK AT IT. THEY THINK IT HAD AN AIR BUBBLE THAT CAME OUT, WHICH MADE MY COOLANT LIGHT COME ON. THEY TOPPED IT OFF. DEALER SAID THEY CHANGED MY HEATER CORE, BUT I STILL HAVE NO HEAT INSIDE MY CAR. TAKING BACK 9/23 TO HAVE CAR LOOKED AT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255513September 14, 2019
ENGINE, FUEL/PROPULSION SYSTEM
CAR LOST POWER WHILE DRIVING. ALMOST CAUSED CRASH, AS I WAS ACCELERATING AND SUDDEN LOSS OF POWER WITH CARS COMING. CAR WOULD NOT REV OVER 2K RPM, AND TOOK ABOUT 2 MINUTES TO GET TO 45MPH. DEALER DIAGNOSED CAR AND SAID HIGH PRESSURE FUEL PUMP WAS BAD. THEY CHANGED THAT, FUEL FILTER, AND CLEANED DIESEL TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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