Volkswagen Passat Complaints

7,897 consumer complaints on file.

#11365796October 22, 2020
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHILE DRIVING THE VEHICLE IT WILL LOOSE DRIVING POWER, CHECK ENGINE LIGHT WILL COME ON AS WELL AS EPC LIGHT. WHEN TAKEN TO A MECHANIC IT WAS FOUND OUT THAT THE WHOLE THROTKE BODY NEEDED TO BE REPLACED. I WAS ALSO TOLD THAT THIS WAS A DEALER ONLY PART, WHEN THE MECHANIC SHOP CALLED TO ORDER THE PART FROM THE DEALERSHIP THEY WERE TOLD THAT THE PART WAS ON A NATIONAL BACK ORDER AND THAT IT COULD BE 6 MONTHS TO A YEAR BEFORE A PART WAS AVALIABLE. WHEN I CALLED THE DEALERSHIP A WEEK LATER THE PART WAS STILL ON BACK ORDER, AND THEY SAID THAT THEY HAD OVER 200 ON A LIST WAITING FOR THIS PART, AND TO KEEP CALLING BACK TO ASK ABOUT THE STATUS. I HAVE NOT BEEN ABLE TO DRIVE MY VEHICLE SINCE JULY 2020, AND AS OF TODAY 10/22/2020, ACCORDINF TO THE DEALERSHIP THERE IS STILL NO ESTIMATED TIMEFRAME THAT THIS PART EILL BE AVAILABLE. I FELL THAT IF THERE IS THAT MANY THAT IF THEY DO IN FACT HAVE OVER 200 WAITING FOR THE PART THEN THERE MUST BE SOMTHING DEFECTIVE WITH THE CURRENT PART THAT IS ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364644October 16, 2020
ENGINE, UNKNOWN OR OTHER
I CURRENTLY OWN A 2014 VW PASSAT TDI THAT WAS PART OF THE RECALL AND DUE TO THE FACT THESE VEHICLES HAVE SAT AROUND A LONG PERIOD OF TIME THEY EXTENDED CERTAIN OTHER PARTS WARRANTY. IN FEBRUARY I HAD THE HEATER CORE REPLACED TWICE. OVER THE SUMMER THERE WAS NO NEED FOR HEAT AND I JUST TURNED THE HEAT ON THIS MORNING AND THE VEHICLE IS BLOWING COLD AIR AGAIN. I AM LESS THAN 1000 MILES OUTSIDE THE EXTENDED WARRANTY AND VW REFUSES TO REPAIR. THIS ISSUE COULD HAVE STARTED WELL WITHIN THE MILEAGE RESTRAINTS BUT DUE TO WARM WEATHER THERE WAS NO NEED FOR HEAT. THIS PROBLEM WAS ALREADY ESTABLISHED AND DOCUMENTED AND VW SHOULD REPLACE. I WILL BE LEFT OUT IN THE COLD ALL WINTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364498October 15, 2020
SERVICE BRAKES
I WAS DRIVING UNDER AN OVERPASS ON THE FAR-RIGHT LANE AT 25 MPH WHEN THE CAR'S FRONT ASSIST SYSTEM ACTIVATED BRINGING THE CAR TO A FULL STOP ALL OF A SUDDEN. THERE WEREN'T ANY CARS IN FRONT OR NEXT TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364519October 15, 2020
FUEL/PROPULSION SYSTEM
CAR IS ONLY 6 YEARS OLD. CHARCOAL CANISTER IS JUNK COMING FROM VW. THEY KNOW IT, AND IT NEEDS TO BE RECALLED, AND VW NEEDS TO PAY FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364544October 15, 2020
AIR BAGS, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WATER PUMP DEFECT CAUSES TIMING CHAIN MALFUNCTIONING AS VEHICLE MAY STALL WHILE DRIVING. VEHICLE MAY OVERHEAT AS WATER FAILURE CAUSES ANTIFREEZE TO LEAK AND CAUSE OVERHEATING TO FIRE HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363663October 10, 2020
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE REAR DRIVER SIDE TAILLIGHTS AND TURN SIGNAL QUIT WORKING, REPLACED BULBS STILL BROKE. AIRBAG WARNING LIGHT STAYS ON, THIS IS THE SAME PROBLEM THAT MANY OF THE VW HAVE. MY VIN SHOWS THAT 5 REPAIRS HAVE BEEN FIXED IF THESE ARE SUPPOSED TO BE FIXED IT DIDN'T WORK. RECALLS WERE OVER BEFORE I GOT THE CAR SO WHAT AM I SUPPOSED TO DO? THESE PROBLEMS OCCUR WHETHER I'M STATIONARY OR MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363284October 7, 2020
AIR BAGS, UNKNOWN OR OTHER
CAR GAS PEDAL WAS STUCK AND CONTINUED TO ACCELERATE GETTING UP TO 58 MPH AFTER PRESSING ON BRAKES LIGHTLY THE CAR CONTINUED TO GO FASTER AND FASTER. AS I WAS GETTING CLOSER TO AN INTERSECTION, THAT WAS RED, AND IN FEAR OF GETTING HIT CAUSE THE GAS WOULD NOT SLOW DOWN I SLAMMED ON BRAKES AND HOPED IT WOULD STOP THE CAR BUT THE CAR LOST CONTROL HIT A CURB AND HIT A FIRE HYDRANT IN THE FRONT MIDDLE OF CAR, THE CAR FLIPPED OVER AND NO AIRBAGS DEPLOYED. THE VEHICLE WAS IN MOTION PRIOR TO ACCIDENT AND IT WAS ON A HIGHWAY THEN I TURNED ON A SIDE STREET GOING 58 MPH DUE TO GAS PEDAL BEING STUCK, I THEN LOST CONTROL OF CAR AFTER HITTING BRAKES TO MAKE THE CAR SLOW DOWN. ME AND MY FRIEND HAVE HEADACHE AND ARE SORE, I WENT TO IMMEDIATE CAR DUE TO CONCUSSION SYMPTOMS. I AM NOW TERRIFIED TO DRIVE OR GET INTO CAR, I BECOME HYSTERICAL AND CAN'T STOP CRYING. MY FRIEND IS ALSO NOT GETTING CARS EITHER. SCARIEST THING EVER.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11362712October 4, 2020
SERVICE BRAKES
THE BRAKES HAVE SQUEALED SINCE AI HAVE LEASED THE VEHICLE EW IN 2017. I HAVE HAD THEM LOOKED AT SEVERAL TIME BY A VW SHOP AND THEY HAVE SAID IT IS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361926September 29, 2020
ELECTRICAL SYSTEM, ENGINE
THE CAR CONSUMES TOO MUCH OIL. EVERY MONTH I HAVE TO GET AN OIL CHANGE BECAUSE IT'S ALWAYS RUNNING LOW BEFORE THE NEXT CHANGE DATE. THE CAR PERIODICALLY CUTS OFF WHILE I'M DRIVING IT OR WHEN I STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361235September 26, 2020
WHEELS
I WAS DRIVING DOWN THE HIGHWAY SOUTH SHORE IN RANDOLPH MA STOUGHTON EXITS AND I HEARD A POP IN MY DRIVER SIDE REAR TIRE AND WHEN I PULLED OVER I CHECKED MY TIRE AND MY TIRE WAS COMPLETELY FLAT AND THERE WAS A HOLE APPROXIMATELY THE SIZE OF A HAND GUN BULLET HOLE IN MY RIM. I WAS GOING A LITTLE UNDER THE SPEED LIMIT DUE TO HAVING A 3 YEAR OLD IN THE VEHICLE IN THE FAR RIGHT SLOW LANE. THE FOLLOWING MORNING I WENT TO GET THE TIRE INSPECTED IT WAS CONFIRMED THERE WAS A HUGE PIECE OF GLASS IN MY TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360430September 22, 2020
ENGINE, UNKNOWN OR OTHER
PARK ASSIST NOT AVAILBLE. LOSS OF ENGINE POWER ON LEFT OR RIGHT TURN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360461September 22, 2020
AIR BAGS
MY DAUGHTER WAS IN AN ACCIDENT ON AUG 26 OF 2020. SHE WAS MAKING A LEFT HAND TURN WHEN ONCOMING TRAFFIC STRUCK HER IN PASSENGER FRONT BUMPER AND FENDER. HER CAR WAS TOTALED BECUASE OF FRAME DAMAGE. SHE ESTIMATES THE OTHER CAR WAS TRAVELING 25-30 MPH AT TIME OF IMPACT. SHE WAS IN THE PROCESS OF BRAKING AT IMPACT. NO AIRBAGS DEPLOYED ON THE VW AS YOU CAN SEE IN THE PICTURES. ALL AIRBAGS DEPLOYED ON OTHER CAR (2013 HONDA CRV). MY CONCERN IS THE AIRBAG RECALL WAS PERFORMED PRIOR TO PURCHASING THE CAR, YET FAILED TO DEPLOY. I'VE NOTIFIED VW CUSTOMER CARE WITH LOCATION OF VEHICLE, YET THEY WONT INSPECT IT TIL I PROVIDE POLICE REPORT, WHICH IS VERY INCONVENIENT TO OBTAIN, CITING THEY CAN NOT OBTAIN IT. I TOLD THEM WHERE VEHICLE IS LOCATED, OR WAS. I FEAR IT MAY BE SOLD AND CANNIBALIZED BEFORE DETERMINING WHY THEY DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11360209September 21, 2020
AIR BAGS, ELECTRICAL SYSTEM
WHILE TURNING THE STEERING WHEEL, I STARTED HEARING A CLICKING NOISE. SHORTLY AFTER THE HORN OR CONTROLS ARE NOT WORKING AND AIRBAG LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360343September 21, 2020
AIR BAGS, ELECTRICAL SYSTEM, STEERING
STEERING WHEEL HAD A SLIGHT TUG AND A NOISE. LOST ALL FUNCTIONS ON STEERING WHEEL. WAS ON A COUNTRY RD. TOOK IT TO A VW MECHANIC IN QUINCY PA ON SEPT 4 2020. THEY SAID THE CLOCK SPRING BROKE AND THERE WAS A RECALL ON IT. I LOOKED IT UP AND RECALL NUMBER 15V483000 CAME UP. IT WAS ALREADY FIXED EVIDENTLY. I GUESS I SHOULD NOT HAVE IT DONE NOW IT IS COSTING 800 DOLLARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360045September 20, 2020
WHEELS
2014 PASSAT WITH CONTINETAL CONTIPRO TIRES. MY REAR TIRE SIDEWALL BLEW ON HIGHWAY. WITH 60K MILES. I TRACKED MY PATH DID NOT FIND ANY DEBRIS THAT COULD HAVE CAUSE THE BLOW OUT. IVE SEEN MANY CONPLAINTS ABOUT THIS TIRE FOR SAME THING. THEY SHOULD BE CHECKED WE DONT WANT FIRESTONE PART 2
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359854September 18, 2020
POWER TRAIN
WHILE AT IDLE THE TIMING CHAIN MAKES A RATTLING NOISE. I HAD THE TIMIING CHAIN , GUIDES, AND TENTIONER REPLACED, AND IT STILL MAKES THE SAME NOISE. THE VAREIBLE CAM TIMING IS NOW MAKING A NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355597September 17, 2020
AIR BAGS, ENGINE, UNKNOWN OR OTHER
A. THE ENGINE. 1. MY VOLKSWAGEN PASSAT 2013 TDI CAN NOT PASS MASSACHUSETTS STATE INSPECTION, AFTER SEVERAL TIMES OF REPAIR THE PROBLEM WAS TRACKED TO EMISSION THAT THE REPAIR SHOP WAS NOT ABLE TO FIX IT (ALPHACARS & MOTORCYCLES, ALPHACARS, 649 MASSACHUSETTS AVE, BOXBOROUGH, MA 01719, PHONE: (978) 263-9000). (DATES OF REPAIRS: ~05/30/2020, ~06/29/2020) 2. DEALER DID THREE RECALLS AND REPAIRING FOR EMISSION, CHARGED $590 (07/31/2020). BUT EMISSION ISSUE PERSISTED (08/27/20), AND NEEDED TO BE RETURNED TO DEALER (08/28/20). 3. DEALER INTENDED TO CHARGE ANOTHER $650 FOR 'DIAGNOSIS' OF THE EMISSION ISSUE (09/09/2020). 4. THE DIESEL EMISSION ISSUE OF THIS VEHICLE IS NOT FIXED AFTER MANY REPAIRS, WHEN THIS ISSUE CAN BE FIXED IS UNKNOWN, WHETHER IT IS POSSIBLE TO HAVE THIS ISSUE FIXED IS UNKNOWN. GIVEN THAT THIS DIESEL EMISSION ISSUE COMES FROM VOLKSWAGEN'S WELL KNOWN SOFTWARE SCANDAL ON DIESEL EMISSIONS, AND LIKELY DUE TO DEFECTIVE MODIFICATION CONDUCTED LATER, THIS VEHICLE IMPOSES A MAJOR RISK TO DRIVER'S SAFETY. B. AIRBAG. EVERY TIME I START THE VEHICLE, I GOT WARNING MESSAGE ABOUT THE AIRBAG, EVEN THOUGH THE VEHICLE IS REGULARLY MAINTAINED BY VOLKSWAGEN DEALER. THE AIRBAG MAY BE DEFECTIVE, AND IMPOSES A MAJOR RISK TO DRIVER'S SAFETY. C. THE VEHICLE HAD MAJOR COOLANT LEAKING. AT REGULAR MAINTENANCE WITH DEALER, AFTER MY COMPLAINT, THE DEALER FOUND A HOLE AND FIXED IT. AROUND MIDDLE OF JUNE, 2020, THE LEAKING BECAME VERY SEVERE, I GOT WARNING LIGHT WHEN DRIVING ON HIGHWAY, AND THE ENGINE TEMPERATURE WAS VERY HIGH AND HAD A DANGER OF COMPLETE SHUTDOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355341September 16, 2020
AIR BAGS, FUEL SYSTEM, GASOLINE
TL* THE CONTACT'S DAUGHTER OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT HER DAUGHTER HAD HER FUEL PUMP REPLACED ON FIVE SEPARATE OCCASIONS. AFTER THE MOST RECENT FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO SCHUMACHER VOLKSWAGEN OF WEST PALM BEACH (3001 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409) WHERE THREE RECALL REPAIRS WERE PERFORMED ON THE VEHICLE; NHTSA CAMPAIGN NUMBERS: 15V483000 (AIR BAGS), 17V509000 (FUEL SYSTEM, GASOLINE), AND 18V148000 (AIR BAGS). DESPITE THE RECALL REPAIRS, THE CONTACT WAS INFORMED THAT THE FUEL PUMP WAS DEFECTIVE AND GIVEN AN ESTIMATE FOR THE REPAIR. THE CONTACT'S DAUGHTER THEN TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC INFORMED HER THAT AN UNKNOWN PART NEAR THE STEERING COLUMN FRACTURED AND THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. DUE TO THE DISCOVERY, THE CONTACT HAD THE VEHICLE TOWED BACKED TO THE DEALER AND WAS GIVEN AN ESTIMATE FOR THE REPAIR OF THE VEHICLE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355031September 14, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BACK UP CAMERA, RADIO DO NOT WORK ON A REGULAR BASIS. HAPPENED A COUPLE OF TIMES IN THE FIRST YEAR BUT THOUGHT IT WAS JUST A WEIRD BLIP. BLUE TOOTH DISABLES MY ABILITY TO MAKE OR RECEIVE A CALL WHILE IN THE CAR. RADIO CUTS OFF OR NEVER COMES ON WHILE DRIVING OR STATIONARY. TELEPHONE VOICE COMMAND IS STUCK IN FOREIGN LANGUAGE AND EVEN DEALER COULDN'T GET IT TO CHANGE BACK TO ENGLISH COMMANDS. DRIVERS DOOR LOCK STICKS AND WON'T OPEN FROM OUTSIDE AND SOMETIMES INSIDE. NEED TO GET OUT ON PASSENGER SIDE. SOMETIMES GETTING IN I HAVE TO GO TO PASSENGER SIDE AND CAN OPEN FROM INSIDE. DAYS CAN PASS AND THINGS WORK OK AND THEN OUT OF NO WHERE, THEY DON'T WORK?? MAYBE ELECTRICAL OR SOFTWARE ISSUE??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354614September 12, 2020
AIR BAGS, STEERING
I WAS DRIVING AND I HEARD VERY WEIRD NOISES WERE COMING FROM THE STEERING WHEEL EVERYTIME I TURN IT IN EITHER DIRECTION AND THE NEXT DAY, THE AIR BAG LIGHT COMES ON. BY THE TIME I TOOK IT TO THE DEALER, MY HORN STOPS WORKING. SO THE DEALERSHIP TOLD ME THAT THERE IS A KNOWN ISSUE WITH THE CLOCKSPRING IN THE 2012 VW PASSAT. WHAT CONCERNS ME MOST IS THAT THE AIRBAG WILL FAIL IF AN ACCIDENT OCCURS, AND IT IS UNSAFE TO DRIVE THE CAR WITH A NON WORKING HORNE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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