Volkswagen Passat Complaints

7,897 consumer complaints on file.

#11376492November 27, 2020
AIR BAGS, ELECTRICAL SYSTEM
WHILE TURNING OUT OF A PARKING SPACE AT A SLOW SPEED I FELT A STIFFNESS IN THE TURNING WHEEL FOLLOWED BY A CRUNCH AND THE AIRBAG ERROR LIGHT ILLUMINATING. HORN IS NOT OPERATIONAL EITHER IN ADDITION TO OTHER STEERING WHEEL CONTROLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376271November 25, 2020
ELECTRICAL SYSTEM
STARTING THE CAR IS A PROBLEM . I'LL BE DRIVING IT FROM TIME TO TIME . THEN IT WILL JUST STOP WORKING. SO VERY DANGEROUS WHEN I'M AT A RED LIGHT AND IT STALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375653November 20, 2020
VISIBILITY/WIPER
2014 CAR. DEC 2017 HEAT HAS FAILED BECAUSE OF PROBLEM WITH HEATER CORE WHICH FOLLOWED FAILURE OF RADIATOR IN 2/2017. REPLACED RADIATOR IN 2/2017 AND HEATER CORE IN 12/2017. 10/2019 HEAT FAILED AGAIN. HEAT IS INSUFFICIENT TO KEEP WINDSHIELD CLEAR IN COLD ICY WEATHER IN NORTHEAST. WINTER IS HEAR AGAIN AND HEAT IS INADEQUATE TO KEEP WINDSHIELD CLEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375053November 17, 2020
WHEELS
AS I WAS DRIVING ON SHIVER POND RD. IN CAMDEN, SC I NOTICE A POTHOLE WAS ON THE RIGHT SIDE OF THE ROAD AND THERE WAS NO WAY FOR ME TO AVOID IT AT THE TIME BECAUSE ANOTHER VEHICLE WAS DRIVING ON THE OPPOSITE SIDE OF THE ROAD. IMMEDIATELY THE TIRE WENT DOWN AND I HAD TO PULL OVER AND CALL FOR HELP TO GET A SPARE ON. I HAD TO GO BUY ANOTHER TIRE FOR $90 FROM WALMART.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375100November 17, 2020
AIR BAGS, ELECTRICAL SYSTEM
FAILED STEERING WHEEL CLOCK SPRING AS DESCRIBED IN 2015 RECALL 69L2. AIRBAG LIGHT IS ILLUMINATED AND ALL STEERING WHEEL BUTTONS, INCLUDING HORN, DO NOT FUNCTION. ALL SYMPTOMS BEGAN WHILE MAKING A TURN WHILE DRIVING VEHICLE. DEALER REPORTS THAT THIS VEHICLE IS NOT ELIGIBLE FOR RECALL REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374806November 16, 2020
SERVICE BRAKES
I COULD NOT STOP THE CAR THE BREAK WAS EXTREMELY HARD TO PUSH, IT WAS LIKE PUSHING A LEAD WEIGHT AND FINALLY THE CAR STOPPED AFTER PUSHING WITH ALL MY STRENGTH WITH BOTH FEET. I WAS DRIVING INTO THE PUBLIX PARKING LOT AT MIRASOL IN PALM BEACH GARDENS AND PARKING THE CAR IN THE PARKING SPOT, LUCKILY THIS DID NOT HAPPEN ON MY WAY TO THE STORE OR I WOULD HAVE CRASHED. SO I WAS ACTUALLY IN MOTION IN THE PARKING LOT TRYING TO PARK MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374849November 16, 2020
SERVICE BRAKES
NHTSA CAMPAIGN ID: 15V705000, MANUFACTURER RECALL NUMBER: 23R1 PURCHASED THE VEHICLE AND WAS TOLD BY MANY MECHANICS THE BRAKE ISSUES OR SOFTNESS CURRENTLY EXPERIENCING IS DUE TO A FAULTY BRAKE MASTER CYLINDER. CAR HAS 49K MILES. SPENT MORE THAN 1500.00 ON BRAKE NEW BRAKE ROTORS AND PADS, AS WELL BRAKE FLUID FLUSH AS RECOMMENDED, AND VEHICLE STILL HAS DIFFICULTY COMING TO A STOP. THERE ARE DAYS IS BRAKES OK AS COLDER DAYS, AND HOTTER DAYS IT JUST SINKS TO THE FLOOR. VEHICLE MAKES SCRAPING NOISE WHEN COMING TO A STOP. THE BRAKE WOULD STAY STUCK WHEN ON A HILL. WOULD HAVE TO ACCELERATE THE VEHICLE TO MOVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373840November 9, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
JUST BOUGHT THIS CAR AND AT 94206 MILES ON IT I CAN'T SEE HOW THE AIR COMPRESSOR WOULD GO OUT AND I SHOULDN'T HAVE TO PAY FOR IT I WANT TO SEE IF THERE IS RECALL ON THIS AT ALL IT'S A 2007 PLUS THERE 2 RECALLS NUMBER ARE 1ST ONE IS 20AE- NHTSA RECALL NUMBER IS 17V509 AUGUST 16 2017 AND NOW 2ND ONE IS MARCH 15 2018 MANUFACTURER RECALL # 69Q9 NHTSA RECALL # IS 18V148 I DON'T SEE ANYWHERE IF THE RECALL WERE FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373583November 7, 2020
ELECTRICAL SYSTEM
TRUNK WIRE HARNESS FAILURE. TRUNK DOES NOT OPEN FROM KEY FOB, DRIVER SIDE BUTTON, OR OUTSIDE TRUNK LEVER. THE ONLY WAY TO OPEN THE TRUNK IN MANUAL LEVER FROM INSIDE THE TRUNK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373584November 7, 2020
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
CHECK ENGINE LIGHT AND EPC LIGHT SUDDENLY CAME ON DURING ACCELERATION AROUND 40MPH. ACCELERATION DROPPED AND IDLE IS ROUGH. CHECK ENGINE AND EPC LIGHT AND ROUGH IDLE WITH NO ACCELERATION OCCURS EVERY TIME VEHICLE IS STARTED. OBDII CODES SHOW MISFIRE. ONLINE FORUMS SHOW SIMILAR CASES WITH NO CONSISTENT REASON OR FIX BETWEEN 30K AND 70K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373592November 7, 2020
UNKNOWN OR OTHER
WHILE DRIVING ON A RURAL ROAD AT ABOUT 50 MPH A LOUD POP WAS HEARD AND THEN THE SUNROOF SHATTERED WITH GLASS FALLING INTO THE FRONT SEAT OF THE CAR. THE SUNROOF COVER WAS OPENED AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373531November 6, 2020
SEATS
WHILE DRIVING ON A HIGHWAY, THE DRIVER SEAT SUDDENLY OVERHEATED (THE SEAT WARMER WAS TURNED ON). IT STARTED WITH A BURNING SMELL. EXCESSIVE HEAT BURNED MY LEG A BIT (SOME SKIN REDNESS), BEFORE I REALIZED WHAT IS HAPPENING AND TURNED THE SEAT WARMER OFF. THE SEAT LEATHER NOW APPEARS STIFF AND WRINKLED (NOT SOFT AND SMOOTH LIKE THE REST OF THE LEATHER) IN THE AREA WHERE I FELT THE HEAT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11373114November 5, 2020
EXTERIOR LIGHTING
LOW BEAM HEADLIGHT WILL NOT STAY ON. THE CONTACTS BETWEEN THE BULB HOLDER AND THE HEADLIGHT ASSEMBLY DO NOT SAY CONNECTED, THEREFORE, THE LIGHT DOES NOT WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373170November 5, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE PARKING THE VEHICLE AT HIS RESIDENCE, THE VEHICLE WAS SHIFTED FROM REVERSE TO PARK HOWEVER, THE VEHICLE WAS REVERSING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE BRAKE PEDAL WAS DEPRESSED AND STOPPED WITH THE PARKING BRAKE. THE CONTACT WAS UNABLE TO IMMEDIATELY REMOVE THE KEY FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT DRIVABLE. ALEXANDRIA VOLKSWAGEN LOCATED AT 107 W GLEBE RD, ALEXANDRIA, VA 22305, (703) 684-8888 WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373031November 4, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DOOR LOCK ACTUATOR BREAKS WITHOUT THE OPERATOR REALIZING IT, RESULTING IN A THREAT TO THE SAFETY OF THE OPERATOR AND SECURITY OF THE VEHICLE. THE ONLY WAY TO DIAGNOSE THE ISSUE IS USING VW CODE SCANNERS, OTHERWISE, THERE ARE NO OBVIOUS TRAITS TO AN UNSUSPECTING OWNER THAT THE DOOR LOCKS ARE INOPERATIVE. VW DEALER NEAR BY ESTIMATES THE REPAIR AT $400 AND REGULARLY KEEPS THE PART IN STOCK DUE TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372818November 3, 2020
FUEL/PROPULSION SYSTEM
THE VEHICLE WAS IN MOTION ON A MAJOR CITY THOROUGHFARE WHEN IT SUDDENLY SHUT DOWN AND STALLED IN THE MIDDLE OF THE STREET, IN TRAFFIC. IT WOULD NOT RESTART AND HAD TO BE MOVED OUT OF THE STREET. IT WAS TOWED TO A LOCAL DEALERSHIP FOR DIAGNOSTICS. THE FUEL PUMP AND CONTROL UNIT ARE DEFECTIVE AND MADE THE CAR INOPERABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11367004October 29, 2020
EXTERIOR LIGHTING
PURCHASED THE CAR IN JULY OF 2020 AND HAVE HAD ISSUES WITH HEADLIGHT BULBS NOT WORKING. STARTED OFF WITH LOW BEAMS, REPLACED WITH NEW ONES AND ONLY ONE WORKED. SINCE THEN, THE HIGH BEAMS HAVE QUIT WORKING AS WELL AS THE FOG LIGHTS WHICH WERE REPLACED WHEN PURCHASED VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366745October 27, 2020
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I TOOK MY CAR TO VOLKSWAGEN ONLY FOR THEM TO TELL ME THAT THE COOLANT NEEDED TO BE FLUSHED DUE TO THE EPC LIGHT I SPENT 300 BUCKS AND A WEEK LATER THEY TOLD ME THAT THE FUEL PUMP OR FUEL SYSTEM NEEDED TO BE CLEANED TAKE THE GAS OUT AND PUT MORE GAS IN AND IT NEEDED TO BE REPLACED SPARK PLUGS WHICH IS ANOTHER 800 BUCKS THAT IS ALMOST 1000 WITHIN TWO WEEKS FOR A EPC LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366562October 26, 2020
STRUCTURE:BODY
DRIVER'S SIDE MIRROR BECOMES LOOSE AND A LOUD WHISTLING SOUND IS MADE WHEN DRIVING OVER 30 MILES PER HOUR. THIS IS A MANUFACTURER DEFECT AS IT JUST STARTED HAPPENING A COUPLE OF WEEKS AFTER PURCHASING THE CAR AS A CERTIFIED USED VEHICLE. THE DEALER TOLD ME THE WARRANTY WOULD NOT COVER IT. THE DOOR PANEL WOULD HAVE TO BE REMOVED AND A NEW MIRROR INSTALLED WITH NO GUARANTEE THAT IT WOULD NOT DO IT AFTER REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365860October 23, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, EXTERIOR LIGHTING
HELLO I PURCHASE MY PASSAT 2013 LAST YEAR IN DECEMBER IT NEVER GAVE ME A PROBLEM BUT THE ENGINE LIGHT CAME ON AN IT WOULDN GO OFF THAN THE ALL KIND OF DIFFERENT SYMBOLS CAME ACROSS MY DASHBOARD SO I TOOK IT TO THE MECHANIC THEY SAY I NEED NEW GLOW PIPES SO I GOT NEW GLOW PIPES AFTER THEY GOT REPLACED MY CAR STILL WOULDN'T WORK SO THEY SAYED I NEEDED A TURBO ACTUATOR BROUGHT THE TURBO ACTUATOR AN THE MECHANIC CHANGE IT MY CAR STILL WOULDN'T WORK IT WOULDN'T PICK UP SPEED OR NOTHING THE LIGHTS ON THE DASHBOARD HAS BEEN RESTED SEVERAL DIFFERENT TIMES STILL WOULDN'T GO AWAY SO I CALL A ANOTHER MECHANIC TO GET A SECOND OPINION AND HE TOLD ME IT WAS A ELECTRIC PROBLEM THAT MY CAR WAS HOLDING TO MUCH HEAT AFTER CHANGING EVERYTHING MY CAR BEEN PARKED FOR 3MONTHS AN I'M SO SAD I LOVE MY CAR BUT I SEE THAT THEY HAVE A RECALL ON MY CAR AND THE PROBLEM I'M EXPERIENCING SO BASICALLY ALL THE MONEY I SPEND TRYING TO GET IT FIXED WAS A WASTE OF MONEY AND TIME BUT IM GRATEFUL I'M OK AND MY CAR DIDN'T BLOW UP WHILE ME AND MY BABIES WERE IN IT CROSSING THE BRIDGE IT WAS SMOKING SO BAD FROM THE BACK THAN IT STARTED SMOKING FROM UNDER THE HOOD AFTER AGAIN EVERYTHING WAS FIX AN REPLACED THAT WHEN WE LEARN IT WAS A ELECTRICAL PROBLEM AND I WASN'T GOING TO BE ABLE TO DRIVE ANYMORE ALSO I TRY TO CHECK THE BOX FOR THE ELECTRICAL, AN ENGINE AS WELL SORRY ABOUT MY COMPLAINT I TRULY LOVE MY VW PASSAT I HAVE A VW TOURGE ALSO VW OR MY FAVORITE CARS LOOK FORWARD TO TALKING TO SOMEONE SOON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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