Volkswagen Passat Complaints

7,897 consumer complaints on file.

#11396193February 14, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I WAS DRIVING AND 2 LIGHT CAME ON , THE BATTERY LIGHT AND THE CHECK ENGINE LIGHT. I RAN IT THOUGH A SCANNER AND THE CODES THAT POPPED UP WERE CODE P0087 AND P2293
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396204February 14, 2021
POWER TRAIN
MY 2012 PASSAT HAD AN ISSUE WITH THE FLYWHEEL AS IT WAS STARTING TO COME APART AND CAUSE A RATTLE NOISE LIKE AN EXHAUST PIPE RATTLING IT WENT AWAY WHEN I TOOK RPM TO A LITTLE HIGHER NUMBER HAD IT FIXED BY DEALERSHIP I WONDER WHY THERE WASN'T A RECALL ON THIS AS IT HAPPENED TO MANY PEOPLE I HAD IT REPLACED IN TIME BUT WAS LUCKY ENOUGH TO CATCH IT IN TIME IF I HADN'T AND IT BROKE AS I WAS DRIVING IT WOULD HAVE STOPPED THE ENGINE CAUSING MULTIPLE PROBLEMS AND DESTROYING THE ENGINE AND AT 75 MPH COULD POSSIBLY GET INTO A SERIOUS WRECK THIS FLYWHEEL DIDN'T WEAR OUT IT WAS COMPLETELY COMING APART AND FOR A 2012 WITH 80,000 IT SHOULDN'T BE COMING APART THE CAR HAS NEVER BEEN MISTREATED AND HAD REGULAR MAINTENANCE SINCE NEW ALL RECOMMENDED BY FACTORY. I WAS SHOCKED TO SEE NO RECALLS ANYWHERE FOR THIS FLYWHEEL PART ON A TDI 2.0 PASSAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395719February 11, 2021
SEATS
A COIL FOR HEATED SEATS HAS MELTED A HOLE IN THE DRIVER'S SIDE SEAT. THIS CAUSED PAIN AND CONFUSION WHILE DRIVING ON THE HIGHWAY. THE SEAT NOW HAS AN UGLY MELTED HOLE IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395451February 9, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I PURCHASED THE VEHICLE FROM EMPIRE AUTO USED. I HAD AN ISSUE WITH THE HORN AND THEY TOLD ME IT WAS A RECALL ON THE CLOCKSPRING. I DECIDED TO TAKE IT TO THE DEALER ITSELF FOR THE SERVICE. THE PART HAS BEEN REPLACE LIKE 3 TIMES ALREADY. I CONSIDER THIS A SAFETY ISSUE. THEY CAN'T FIGURE OUT IT KEEPS HAPPENING. PLEASE ADVICE, THE LAST SERVICE DATE WAS ON 01/25/2021. AT THE PRESENT TIME I GOT NO HORN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395476February 9, 2021
FUEL/PROPULSION SYSTEM
2ND TIME IN AS MANY WEEKS. SHOP CLEARED ERRORS. REAPPEARED TODAY. 200 MILE WARNING DOES NOT REDUCE WHILE DRIVING. I HAVE A SECOND APPOINTMENT WITH SHOP TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394790February 5, 2021
ENGINE, VEHICLE SPEED CONTROL
108K MILES. GOT OFF OF WORK AND I WENT TO START THE VEHICLE. I STARTED THE VEHICLE THE BATTERY LIGHT STARTED TO FLASH AND THE CHECK ENGINE LIGHT CAME ON AND STARTED FLASHING I JUST DID A QUICK LOOP AND PUT IT RIGHT BACK INTO THE PARKING SPOT THAT I WAS IN. I TOOK IT INTO A SHOP THEY FOUND THAT THE STARTER WAS GETTING WAY TOO HOT. THEY TOOK THE STARTER OUT AND PUT IN A NEW ONE AND WHEN THEY WENT TO START THE VEHICLE THE ENGINE SEIZED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394465February 3, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT HE NOTICED THAT AN UNKNOWN FLUID HAD BEEN LEAKING FROM THE ENGINE. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THERE WAS A DEFECTIVE O-RING BETWEEN THE OIL COOLER AND TRANSMISSION WHICH CAUSED THE LEAK. THE MECHANIC ALSO NOTIFIED HIM OF NHTSA CAMPAIGN NUMBER: 14V182000 (POWER TRAIN) WHICH WAS LINKED TO THE FAILURE. THE CONTACT CALLED ORLANDO VW NORTH (1050 LEE RD, ORLANDO, FL 32810) AND THE MANUFACTURER AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389957January 26, 2021
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
I AM AT THE BURGER KING DRIVE THRU JAN 23, 2021, THERE ARE A FEW CARS AHEAD OF ME. I SIT AT DRIVER THRU WITH FOOT ON THE BRAKE ABOUT 3 TO 5 MINUTES, WHEN THE CAR IN FRONT OF ME MOVES CLOSER TO PICK UP HIS FOOD, I LET OFF OF THE BRAKE AND DRIFT FORWARD AS I GET CLOSER TO CAR IN FRONT OF ME , I PRESS THE BRAKE AND THE PEDAL GOES ALL THE WAY TO THE FLOOR. I PRESS HARDER AND MY CAR BANGS DIRECTLY INTO THE BACK OF A 2015 CAMARA THAT HAS BEEN GARAGED KEPT AND HAS ONLY 3,000 MILES ON IT. I GIVE THE DRIVER MY PHONE NUMBER. VERY MINOR DAMAGE TO HIS CAR AND ONLY DAMAGE MY LICENSE PLATE AREA. I PULLED MY CAR INTO THE PARKING LOT , TURNED OFF IGNITION, I THEN STARTED PUMPING MY BRAKES AND EVENTUALLY THE BRAKES FELT MUCH STIFFER AFTER ABOUT 15 PUMPS OF THE BRAKE PEDAL . ONE WEEK PRIOR TO THIS , I TOOK MY CAR TO THE VW DEALERSHIP FOR OIL CHANGE AND SPECIFICALLY ASKED FOR THEM TO CHECK MY BRAKES AND TIRES. I WAS TOLD WHEN I PICKED UP MY CAR THAT TIRES SHOULD BE REPLACE IN ABOUT 5,000 MORE MILES,BUT MY BRAKES WERE FINE. MY CAR JUST PASSED 40,000 MILES ON THE ODOMETER 2 DAYS AFTER THE OIL CHANGE. YESTERDAY JAN 25 ,2021 , I TOOK THE CAR TO VW DEALERSHIP EXPLAINING WHAT HAD HAPPENED, TODAY IS JAN 26 THEY KEPT THE CAR OVER NIGHT WAITING TO HEAR BACK FROM SPECIALIST FROM VW. MEANWHILE I SEARCHED INTERNET FOR INFO. THAT IS WHEN I REACHED THIS SITE. ALSO MY FORWARD COLLISION SHOULD HAVE COME BEFORE I MADE CONTACT WITH THE CAR I HIT AT BURGER KING. I SERIOUSLY DON'T WANT ANYTHING TO DO WITH THIS VEHICLE ANYMORE. I DON'T TRUST IT. I ALSO INJURED MY LEG PRESSING SO HARD ON THE BRAKE PEDAL.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11390094January 26, 2021
AIR BAGS, ELECTRICAL SYSTEM, STEERING
ON 1/12/21 WHILE TURNING INTO A FAST FOOD RESTAURANT I HEARD CLICKING IN THE STEERING COLUMN AND THEN THE AIR BAG LIGHT CAME ON AND ERROR CODES ACROSS THE DIGITAL SCREEN AND A CLOCK EMBLEM SIGNAL CAME ON. PULLED OVER AND LOOKED AT MY MANUAL. DROVE ON HOME AND DID RESEARCH AND FOUND THAT THE CLOCK SPRING IS A MAJOR ISSUE WITH VWS. I WENT BACK OUT TO TEST THE STEERING COLUMN AND SURE ENOUGH THE HORN AND ALL CONTROLS ON THE COLUMN DID NOT WORK. CALLED THE LOCAL VW DEALER THE NEXT DAY. THEY SAID THERE WAS A RECALL ON THIS 2017 PASSAT SEL MODEL. THEY REPLACED 6 DAYS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389622January 24, 2021
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
VEHICLE STALLS AT RED LIGHTS OR WHEN IDLE. EPC LIGHT CONTINUES TO LIGHT UP. CONTINUE TO TAKE VEHICLE TO DEALERS EACH TIME THEY WERE UNABLE TO FIX STATING CHANGE THE OIL IT IS BAD. AT THIS TIME WE ARE REPLACING ENGINE AT 86,000 MILES, FUEL PUMP WAS ALSO CHANGED IN DECEMBER 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389644January 24, 2021
ENGINE
CAR IS BURNING EXCESSIVE OIL WITHIN 3,000 MILES AFTER OIL CHANGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389398January 22, 2021
ENGINE, FUEL/PROPULSION SYSTEM
TOOK CAR TO VW DEALER TO HAVE TIMING BELT REPLACED AND WAS NOTIFIED THAT THERE WERE SEVERAL OPEN RECALLS AND THEY OFFERED TO TAKE CARE OF THEM FREE OF CHARGE. HOWEVER, THEY WERE UNABLE TO PERFORM RECALL #08V156. MANUFACTURER #26E5. THEY INSTALLED THE HEAT SHIELD BUT COULD NOT PERFORM SOFTWARE UPGRADE. I NEVER RECEIVED ANY RECALL NOTICES IN THE MAIL. NOW VW WANTS TO BUY THE CAR BACK BECAUSE THEY CAN'T FIX IT. IT'S A 2001 VW PASSAT WITH 25K MILES IN SHOWROOM SHAPE. WAS NEVER DRIVEN IN SNOW AND GARAGED IT'S ENTIRE LIFE. THEY OFFERED ME $1500 OUT OF WHICH I OWE $1300 FOR THE TIMING BELT. THEY SAID IT MAY NEED A ECU BUT THEY ARE NO LONGER AVAILABLE FROM VW BUT REFUSE TO INSTALL A USED ONE. THE CAR HAS BEEN AT THE VW DEALER SINCE 12/28/2020. I WAS UNDER THE IMPRESSION THAT RECALLS NEVER EXPIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388796January 19, 2021
AIR BAGS, ELECTRICAL SYSTEM
STEERING WHEEL STARTED MAKING TICKING NOISES AROUND 35K MILES. ROUGHLY 36K MILES THE AIR BAG ERROR LIGHT CAME ON. ROUGHLY 38K MILES HORN AND ALL STEERING WHEEL BUTTONS LOST POWER. CLOCK SPRING PROBLEM OBVIOUSLY. IM TOLD THIS VEHICLE WAS RECALLED FROM 2010 TO 2014 MODELS. WELL OBVIOUSLY THE ISSUE WAS NOT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388627January 18, 2021
AIR BAGS, STEERING
CLOCK SPRING STOPPED WHILE PULING OUT MY PARKING LOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388301January 15, 2021
ENGINE
I BOUGHT THIS VEHICLE AT DRIVETIME IN PITTSBURGH (NORTH HILLS) WITH 36,000 MILES. THE ENGINE HAD A LOUD SOUND FROM THE MOMENT THAT I TOOK IT OFF THE LOT. I WAS TOLD "THAT IS HOW VWS SOUND". PROGRESSIVELY IT HAS GOT WORSE, NOW I HAVE AN ESTIMATE TO REPLACE A TIMING CHAIN AND CAMSHAFT WITH ONLY 82,987 MILES. THIS IS INSANE. IT HAS ALWAYS BEEN BAD, AND I AM FURIOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387703January 12, 2021
AIR BAGS, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
WHILE REVERSING IN MY DRIVEWAY, MY DASH LIGHTS UP WITH WARNING: ACC ERROR AND WARNING : AIRBAG ERROR AND STAYED WHILE I WAS PARKED AND KEPT MY CAR STATIONARY. THE NEXT DAY IT SHOWED UP AGAIN AND I AM WORRIED ABOUT MY AIRBAG DEPLOYING ON ME WHILE DRIVING AND CAUSING AN ACCIDENT. I AM WORRIED ALSO THAT MY AIRBAG MIGHT NEVER GO OFF AND THESE CODES DAMAGE SOMETHING ELSE INTERNALLY IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387071January 7, 2021
EXTERIOR LIGHTING
PASSENGER HEADLIGHT SOCKET AND RING HAVE DEFORMITY CAUSING INTERMITTENT CONNECTION LOSS. VW DEALER TECH ADVISED WILL HAVE TO REPLACE SOCKET AND HEADLIGHT CONNECTION RING WITH UPGRADED PART FOR REPAIR AT COST OF $260.00. I THOUGHT THESE DEFORMED PARTS WERE CAUSE FOR RECALL ON 2013 PASSATS BUT DEALER SAID SOME 2013 VW PASSATS WERE RECALLED BUT PART WAS UPGRADED FOR SOME 2013 PASSATS SO SOME 2013 PASSATS ARE NOT INCLUDED IN RECALL. YET THE VW DEALER TECH NOTED THE DEFORMED SOCKET AND RING NEED TO BE REPLACED WITH UPGRADED PART SO MY 2013 PASSAT HAS A DEFORMED SOCKET AND RING THAT NEED TO BE REPLACED WITH UPGRADED PART. MY VW PASSAT SHOULD BE INCLUDED IN A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386153January 2, 2021
AIR BAGS, ELECTRICAL SYSTEM, STEERING
WHILE DRIVING STEERING WHEEL BEGAN TO CLICK. NEXT TIME DRIVING THE CAR, I HAD A ERROR AIRBAG READING AND LOST ALL CONTROL OF THE BUTTONS ON THE STEERING WHEEL AND HORN DOESN'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385729December 31, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THERE IS A GAS LEAK BY REAR TIRE. THE MECHANICS THAT CHANGED MY TIRES SAID IT WAS WATER. WENT FOR AN OIL CHANGE, AND THEY REFUSED TO DO IT BECAUSE IT'S A GAS LEAK. THEY CAN'T TELL WHERE IT'S COMING FROM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385567December 30, 2020
STRUCTURE:BODY, SUSPENSION, WHEELS
THIS PAST SUNDAY, MY SON WAS DRIVING ON 95 AND THE DRIVER'S SIDE FRONT WHEEL EXPLODED OFF THE CAR WHILE DRIVING. HE DID NOT HIT ANYTHING, NOR DID HE GET A FLAT TIRE. THE METAL HOLDING THE TIRE LITERALLY BROKE, THE WHEEL CAME OFF THE CAR CAUSING THE CAR TO DROP ON THE FRONT AXLE WHILE HE WAS DOING 65 MPH ON THE HIGHWAY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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