Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10004103January 17, 2003
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
WHILE DRIVING VEHICLE, CONSUMER STATES THE VEHICLE STARTED TO SHAKE, AND ENGINE SUDDENLY SHUT OFF. THE VEHICLE WAS TOWED TO VOLKSWAGEN DEALER WHOM STATED THE ENGINE COILS WERE DEFECTIVE. PLEASE PROVIDE ANY FURTHER INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004106January 17, 2003
ELECTRICAL SYSTEM:IGNITION
TWO OUT OF FOUR IGNITION COILS FAILED. ENGINE CHECK LIGHT CAME ON.RIDE WA SCONSTANTLY JERKY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004161January 17, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER IS CONCERNED THE IGNITION SYSTEM FAILURE WAS HIGHER THAN NORMAL, CAUSING THE CAR TO LOSE POWER. BUT THE CAR WOULD KEEP RUNNING. *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002862January 17, 2003
ELECTRICAL SYSTEM:IGNITION
MY CAR IS IN THE SHOP FOR AN IGNITION COIL REPLACEMENT. THIS IS THE SECOND BLOWN COIL IN 4 WEEKS. I AM DISAPPOINTED IN THIS VEHICLE BECAUSE OF THESE UNRELIABLE FAILURES. THIS IS NOT ACCEPTABLE AND I HOPE THIS WILL BE RECALLED AND FIXED! PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004175January 17, 2003
ENGINE AND ENGINE COOLING
CONSUMER STATES WHILE DRIVING THE VEHICLE AT ANY SPEED THE CHECK ENGINE LIGHT WOULD COME ON THEN ENGINE WOULD FAIL. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002877January 17, 2003
UNKNOWN OR OTHER
I PURCHASED MY 2002 VW PASSAT ON AUGUST 21, 2002. AFTER LESS THAN 3000 MILES, I HAD TO HAVE ONE OF THE IGNITION COILS REPLACED. TODAY, AT 5146 MILES, I HAD TO HAVE ANOTHER IGNITION COIL REPLACED. THAT IS TWO TIMES IN LESS THAN 2 MONTHS THAT I HAVE HAD TO TAKE MY CAR IN FOR REPAIRS. THE REPAIRPERSON INFORMED ME THAT VW HAS BEEN HAVING THIS PROBLEM ON ALL OF THE 1.8 TURBOS AND THAT IT IS NOT REALLY A MATTER OF IF THE NEXT ONE GOES OUT, BUT WHEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006675January 16, 2003
ELECTRICAL SYSTEM:IGNITION
2 IGNITION COILS FAILED--OCT 02 AND JAN 03--RECALL RECOMMENDED. SCC ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****770853
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006671January 16, 2003
ELECTRICAL SYSTEM:IGNITION
THIS VEHICLE CONTAINS 4 IGNITION COILS, ONE OF WHICH FAILED. THIS PART WHICH IS INSTALLED ON MANY 2002 AND 2003 VW'S IS PRONE TO SUDDEN FAILURE AND VW OWNERS HAVE BEEN EXPERIENCING MULTIPLE AND COMMON FAILURES OF THEIR IGNITION COILS. VW HAS REDESIGNED THE PART BUT IS ONLY REPLACING FAILED PARTS AT THIS TIME. WHEN THIS PART FAILS IT CAUSES THE ENGINE TO STALL OR MISFIRE BADLY AND MAKES THE CAR UNDRIVEABLE. THIS IS CERTAINLY A SAFETY ISSUE IF THE PROBLEM OCCURS ON A HIGHWAY, CAUSING THE CAR TO STALL, OR STRANDING A MOTORIST IN A DANGEROUS LOCATION. I BELIEVE THAT VW SHOULD REPLACE ALL THE DEFECTIVE IGNITION COILS WITH THE REDESIGNED REPLACEMENT PART. THANKS. SCC ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****770857****
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006825January 16, 2003
POWER TRAIN
THIS ISSUE CAUSED MY CAR TO MISFIRE SO BAD I WAS UNABLE TO GET MY CAR TO ACCELERATE AND NEARLY CAUSED AN ACCIDENT. THIS ISSUE COULD LEAVE MANY STRANDED AND HAS ALREADY CAUSED MAJOR PROBLEMS FOR HUNDREDS OF OWNERS. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770852
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006826January 16, 2003
SUSPENSION:FRONT:CONTROL ARM
VW WILL NOT COVER THE REPAIR OF THE CONTROL ARMS AND AFTER RESEARCHING THE WEB I FOUND THAT FAILURE OF THE CONTROL ARMS ARE NORMAL FOR THIS MODEL. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770854
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006827January 16, 2003
ELECTRICAL SYSTEM:IGNITION
VW AUTHORIZED THE DEALER TO REPLACE ONE OF THE FOUR COIL PACKS ON THE CAR, THOUGH FAILURE OF THESE COIL PACKS ARE A KNOWN PROBLEM. WITH THE INCREASED PROBABILITY THAT ANY ONE OR ALL THE REMAINING THREE COIL PACKS MIGHT FAIL AT ONE TIME, I CANNOT RELY ON THIS VEHICLE FOR LONG TRIPS OR NIGHT DRIVING. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770856
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004061January 16, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION COIL FAILED WHILE TRAVELING, CAUSING ENGINE TO STALL. CONSUMER WAS STRANDED. MANUFACTURER IS AWARE OF PROBLEM, BUT WILL NOT REPLACE COMPONENT UNTIL IT FAILS. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002797January 16, 2003
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:IGNITION:MODULE
1 YEAR OLD VW PASSAT, TWICE SAME PROBLEM WITH COIL, BROKEN TURBO, IT IS ON WARRANTY BUT HOW MANY TIMES CAN ONE GO TO DEALER WITH A CAR WHICH HAS 15000 MILES ,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
2
#10006914January 15, 2003
ELECTRICAL SYSTEM:IGNITION
COIL PACK #2 FAILED UPON WARM START AFTER HAVING SAT FOR APPROXIMATELY 20 MINUTES. MIL WAS FLASHING INDICATING A SERIOUS PROBLEM. DROVE CAR ON THREE CYLINDERS LESS THAN 2 MILES TO HOME, AND CALLED VW CUSTOMER SERVICE TO COORDINATE TOWING AND DEALER. **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770849
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003869January 15, 2003
ENGINE AND ENGINE COOLING
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE VEHICLE WOULD VIBRATE THEN LOSE POWER. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002704January 15, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION COIL FAILURE. FIRST ONE FAILED, DEALER REPLACED BUT INFORMED US ONE FAILED COIL WOULD BE REPLACED, NOT ALL 4 EVEN THOUGH VW KNOWS THERE IS A PROBLEM WITH THIS TYPE OF COIL. THEY WILL NOT ISSUE A RECALL, BUT BECAUSE SO MANY ARE FAILING, THERE IS A BACKORDER ON THE PARTS. DUE TO THE HIGH DEMMAND, THEY WILL ONLY REPLACE FAILED COILS BECAUSE THEY DO NOT HAVE ENOUGH COILS TO DUE THE RIGHT THING, REPLACE THEM ALL. THEIR RESPONSE IS TO HAVE THE CUSTOMER TURN OFF THE CAR, CALL ROADSIDE ASSISTANCE, AND WAIT FOR A TOW. 18 MILES AFTER THE FIRST FAILURE, A SECOND FAILURE OCCURRED. WE CALLED ROADSIDE ASSISTANCE, AND WERE INFORMED IT IS USUALLY A 90 MINUTE WAIT. WE LIVE IN MASSACHUSETTS, IT IS WINTER, AND THE CAR IS USED TO TRANSPORT AN 8 WEEK OLD AND A 3 YEAR OLD. VW WANTS THEM TO WAIT WITHOUT HEAT UNTIL A TOW ARRIVES. I CONTACTED VW CUSTOMER CARE AND WAS GIVEN THE COMPANY LINE. THEY FAIL TO SEE THE DANGER IN HAVING TWO CHILDREN WAITING IN BELOW-FREEZING TEMPS FOR A TOW. THIS INCIDENT HAS SO CHANGED HOW I VIEW VW AND HAS BASICALLY RENDERED A VEHICLE THAT IS LESS THAN 1 YEAR OLD USELESS. WE ARE AFRAID TO DRIVE IT, EXPECTING ANOTHER ENGINE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003897January 15, 2003
ENGINE AND ENGINE COOLING
CONSUMER STATED THAT THE TIMING BELT BROKE, CAUSING THE ENGINE TO FREEZE UP. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002731January 15, 2003
ELECTRICAL SYSTEM:IGNITION
YOU ARE SITTING ON MORE THAN 125 COMPLAINTS FROM OWNERS OF CERTAIN 2002 VOLKSWAGEN AND AUDI MODELS CONCERNING FAILED IGNITION COILS (ALSO KNOWN AS "COILPACKS" OR "COIL PACKS"). THIS IS A MAJOR SAFETY ISSUE AS THE FAILURE OCCURS WHILE DRIVING AND THE CAR LOSES POWER. DRIVERS AND PASSENGERS ARE AT RISK FOR ACCIDENTS AND SERIOUS INJURIES AS A RESULT OF THIS DEFECT. THE CAR MUST BE TOWED AFTER THIS FAILURE HAS OCCURRED. I HAVE TAKEN THE LIBERTY OF COMPILING THE COMPLAINTS YOU CURRENTLY HAVE LISTED ON YOUR WEBSITE WHICH ARE SCATTERED THROUGHOUGH VARIOUS MODELS OF AUDI AND VW AND ARE CLASSIFIED UNDER VARIOUS HEADINGS. PLEASE NOTE THAT THE PART IN QUESTION IS COMMON TO ALL THREE VEHICLES. (THE CODE NUMBER FOR AFFECTED PARTS ENDS IN "H') THERE ARE FOUR OF THESE PARTS PER VEHICLE (ONE PER CYLINDER) AND THEY FAIL ONE AT A TIME, TWO AT A TIME OR MORE. THUS, OWNERS WILL FACE THIS PROBLEM MORE THAN ONCE. PLEASE TAKE ACTION ON THIS DANGEROUS DEFECT IMMEDIATELY BEFORE SOMEONE GETS KILLED OR SERIOUSLY INJURED. THANK YOU. NHTSA COILPACK COMPLAINTS BY 2002 MODEL YEAR VEHICLE MAKE/MODEL 2002 VW PASSAT ELECTRICAL SYSTEM 22 ELECTRICAL SYSTEM: IGNITION 17 ELECTRICAL SYSTEM: IGNITION COIL 5 ENGINE 6 ELECTRICAL: WIRING HARNESS (FIRE REPORTED) 4 TOTAL PASSAT 54 2002 VW JETTA ELECTRICAL SYSTEM 9 ELECTRICAL SYSTEM: ALTERNATOR/REGULATOR 1 ELECTRICAL SYSTEM: IGNITION 7 ENGINE 3 TOTAL JETTA 20 2002 VW GTI ELECTRICAL: ALTERNATOR/REGULATOR 1 TOTAL GTI 1 TOTAL VOLKSWAGEN 75 2002 AUDI A4 ELECTRICAL SYSTEM 21 ELECTRICAL SYSTEM: IGNITION 20 ELECTRICAL SYSTEM: IGNITION COIL 8 TOTAL A4 49 2002 AUDI A4 AVANT ELECTRICAL: IGNITION 2 TOTAL A4 AVANT 2 TOTAL AUDI 51 TOTAL COMPLAINTS 126
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003925January 15, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER STATE WHILE TRAVELING ENGINE INDICATION LIGHT WOULD FLASH ON SOON AFTER VEHICLE WOULD LOSE POWER. DEALER HAS BEEN CONTACTED TECHNICIAN NOTICE IGNITION COILS NEEDED TO BE REPLACE VEHICLE HAS BEEN REPAIR TWICE FOR REPAIR. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003965January 15, 2003
ELECTRICAL SYSTEM:IGNITION
WHILE STARTING VEHICLE, CONSUMER STATES THERE'S A BURNING SMELL AND VEHICLE STARTED TO SHAKE. NEXT THE ENGINE LIGHT ILLUMINATED. VEHICLE WAS TOWED TO DEALER AND DEALER REPLACED THE IGNITION COIL. DEALER STATES COILS ARE ON BACK ORDER AND WILL ONLY BE CHANGED AS THEY FAIL. PLEASE PROVIDE ANY OTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Passat