Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10004311January 21, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING THE ENGINE LIGHT CAME ON. HEAVY VIBRATIONS FORCED THE CONSUMER TO PULL OFF THE ROAD DUE TO A FAULTY ENGINE COIL PACK. DEALER CHANGED TWO OF THE FAULTY COIL PACK AND REFUSED TO CHANGE THE OTHER TWO. PLEASE PROVIDE FURTHER INFORMATION. PH *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004320January 21, 2003
ELECTRICAL SYSTEM:IGNITION
WHILE TRAVELING ON THE HIGHWAY THE VEHICLE LOST POWER, STARTED VIBRATING AND SHUT DOWN. PLEASE FILL IN ADDITIONAL INFORMATION, DEALER IS AWARE OF THE PROBLEM. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003075January 21, 2003
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
ON JANUARY 17 I HAD WORK PERFORMED FOR RECALL 01V157000 , WHICH INVOLVED REPLACING THE FUEL SENDING UNIT TO PREVENT THE CAR FROM RUNNING OUT OF GAS WHEN THE FUEL GUAGE INDICATED A FULL TANK. ON JANUARY 20, I EXPERIENCED THE VERY PROBLEM THAT THE RECALL WAS SUPPOSED TO CORRECT. I HAD NOT PREVIOUSLY EXPERINECED THIS PROBLEM. I RAN OUT OF GAS, ALTHOUGH THE FUEL GUAGE SHOWED MORE THAN 1/4 TANK REMAINING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003081January 21, 2003
ENGINE AND ENGINE COOLING:ENGINE
COIL PROBLEM WITH MY 2002 PASSAT. THE CAR HAS 10,000 MILES AND WAS IN THE SHOP FOR 3 WEEKS. VW REPLACED 1 COIL, BUT THERE IS A STRONG POSSIBLILITY THAT THE OTHER 3 WILL GO, TOO. VW NEEDS TO DO A RECALL SINCE THE CAR LOSES ACCELERATION WHEN THE COIL GOES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003106January 21, 2003
ELECTRICAL SYSTEM:IGNITION
2002 PASSAT 1.8. STARTED OKAY. AS I DROVE, HORRIBLE SOUND & RAN VERY ROUGH-SPUTTTERED & RUMBLED. ENGINE LIGHT BLINKING ON & OFF. AS I GAVE IT GAS, THE WORSE IT GOT. TURNED AROUND, WENT HOME, CALLED DEALERSHIP. WAS TOLD "NOT TO DRIVE IT & TO GET IT TOWED, AS THERE HAS BEEN A PROBLEM WITH THE 1.8S AND THE COILS THAT THEY ARE AWARE OF." WAS THERE A MONTH AGO FOR ANOTHER ENGINE PROBLEM-NOT SURE WHAT THEY DID BECAUSE THE SERVICE ADVISOR COULD NOT EXPLAIN IT TO ME! HAVE RENTAL CAR-THANKFULLY PASSAT IS STILL UNDER WARRANTY-11,416 MILES, AND WAS BOUGHT ON JANUARY 5, 2002! THE DEALERSHIP CALLED ME TODAY, CAR IS READY, AND THEY "REPLACED A BAD IGNITION COIL." NOT UNDERSTANDING HOW A CAR WITH 11,000 MILES ON IT COULD HAVE SOMETHING BAD ON IT, I DID SOME RESEARCH ON THE WEB. IT APPEARS THAT THIS IS A COMMON OCCURENCE, AND IT WILL HAPPEN AGAIN, AS DEALERSHIPS ARE ONLY PLACING ONE COIL AT A TIME. ANOTHER COIL MAY GO AT ANY TIME! I SHOULD HAVE STUCK WITH TOYOTA.......
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003129January 21, 2003
ELECTRICAL SYSTEM:IGNITION
THE IGNITION COILS IN 2001/2002 1.8L VW PASSAT ARE DEFECTIVE. VW IS WELL AWARE OF THE PROBLEM, BUT REFUSES TO REPLACE ANY UNLESS THEY ACTUALLY BREAK. THIS IS DANGEROUS BEYOND BELIEF, ESPECIALLY IF THEY MALFUNCTION WHILE ON A HIGHWAY, WHICH HAS HAPPENED TO MANY PEOPLE (SEE CARREVIEW.COM). MY 2002 CAR HAS BEEN TOWED TWICE IN THE LAST MONTH AND A HALF. I SPENT $24,500 FOR THIS CAR, IT IS BRAND NEW, AND I CANNOT DRIVE IT FOR FEAR OF CAUSING AN ACCIDENT. VW MUST BE FORCED TO RECALL THIS CAR BEFORE SOMEONE IS INJURED. THEY'LL BE NO STOPPING THE CLASS-ACTION LAW SUITS THEN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003139January 21, 2003
ELECTRICAL SYSTEM:IGNITION
FAILURE OF IGNITION COILS ON 2003 VOLKSWAGON PASSAT RESULTING IN SUDDEN TOTAL INABILITY TO DRIVE VEHICLE. ESTIMATED REPAIR TIME DUE TO PARTS SHORTAGE - 2 WEEKS. DEALER ACKNOWLEDGED THAT THIS IS A GROWING PROBLEM WITH 1.8T PASSATS AND EXPECTS A GOVERMENT MANDATED RECALL SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002990January 20, 2003
ELECTRICAL SYSTEM:IGNITION
2002 VW PASSAT - ENGINE PROBLEMS FOR A BRAND NEW CAR. ENGINE LIGHT CAME ON TWICE IN LESS THAN 2 MONTHS. IGNITION COIL PROBLEM THAT ALL PASSAT OWNERS SEEM TO BE EXPERIENCING. THIS PROBLEM IS TOO DANGEROUS FOR PASSAT DRIVERS. WE SHOULD NOT HAVE TO BE AFRAID OF DRIVING A BRAND NEW CAR. THIS IS A RECALL SITUATION FOR VW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003010January 20, 2003
ELECTRICAL SYSTEM:IGNITION
ENGINE IGNITION--COIL PACK FAILURE. COLD START, COIL PACK FAILED WITHIN 20 SECONDS OF COMMENCEMENT OF DRIVING, NEARLY ONTO A MAJOR ARTERIAL ROUTE WITH MORNING COMMUTER TRAFFIC. INSTANT LOSS OF POWER, FLASHING MIL ENSUED SECONDS LATER. RETURNED TO HOUSE AND CALLED FOR WRECKER TO TOW TO DEALER. PRESENTLY AT DEALER FOR REPAIR. TOLD PART WOULD TAKE BETWEEN 2-10 DAYS TO ACQUIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003026January 20, 2003
ELECTRICAL SYSTEM:IGNITION, EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS, FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, EQUIPMENT:ELECTRICAL
MULTIPLE PROBLEMS WITH THE 2001 VW PASSAT. PROBLEMS BEGAN AT 16000 MILES AND HAVE CONTINUED UP TO THE CURRENT DATE AND MILEAGE OF 33000 MILES. CAR HAS BEEN SEEN IN VW SERVICE DEPARTMENT 11 TIMES SINCE NOVEMBER 2001. LAWSUIT HAS BEEN FILED AGAINST VW AMERICA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003046January 20, 2003
ELECTRICAL SYSTEM:IGNITION
COIL PACK FAILURE - IGNITION COIL FAILURE. VEHICLE BEGAN RUNNING EXTREMELY ROUGH (LOST 1 OF 4 CYLINDERS) COULD BE A SIGNIFICANT SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003057January 20, 2003
ELECTRICAL SYSTEM:IGNITION
I STARTED LEASING A 2002 VW PASSAT 1.8 IN OCTOBER OF 2001, THE ENGINE MALFUNCTION LIGHT CAME ON(FLASHING) IN SEPTEMBER OF 2002, AND THE VEHICLE LOST POWER. IT WAS TOWED TO THE DEALERSHIP. THE CAR HAD APPROXIMATELY 11,000 MILES ON IT. I WAS ADVISED IGNITION COIL #3 WAS BAD. THREE MONTHS LATER, IT HAPPENED AGAIN. AT THAT TIME I WAS ADVISED COIL #2 & 3 HAD TO BE REPLACED. TWO WEEKS LATER, IT HAPPENED A THIRD TIME. I CONTACTED VW DIRECTLY WHO ASSIGNED ME A CARE # & ADVISED THAT ALL 4 COILS WOULD BE REPLACED AND THAT SHOULD SOLVE THE PROBLEM. THE DEALERSHIP HAD MY CAR FOR 2 WEEKS AND I WAS TOLD ALL 4 COILS WERE REPLACED. 3 WEEKS PASSED AFTER ALL 4 COILS WERE REPLACED AND THE MALFUNCTION LIGHT CAME ON AGAIN. THIS IS THE 4TH INCIDENT. THE CAR IS SET TO GO BACK IN THE SHOP THIS WEEK. I'M VERY DISPLEASED AT THE WAY VW HAS HANDLED THIS SITUATION. I HAVE NOT RECEIVED ANY TYPE OF REASSURANCE FROM VW THAT THIS MATTER WILL BE TAKEN CARE OF APPROPRIATELY. I WILL NOT TAKE MY 2002 VEHICLE ON LONG TRIPS AS I FEAR I WILL BE STRANDED. I BOUGHT A NEW VEHICLE TO AVOID THESE TYPES OF SITUATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002948January 19, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
I PURCHASED A 1999 VOLKSWAGAN PASSAT IN APRIL OF 2002 WITH 49,000 MILES ON IT THE TIMING BELT BROKE ON IT AT 58,000 MILES IN SEPTEMBER OF THAT SAME YEAR. AS PER VOLKSWAGON, THE BELT IS NOT DUE TO BE CHANGED UNTIL 105,000 MILES. IT RUINED THE TOP END OF MY ENGINE, COST TO REPAIR IS 3,000-4,000 DOLLARS. VOLKSWAGAN WILL NOT PAY FOR ANY OF THE COST, I FIND THIS TO BE UNFAIR THAT I SHOULD GET ONLY 6 MONTHS USE OUT OF A CAR THAT I STILL OWE 17,000 DOLLARS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002958January 19, 2003
ELECTRICAL SYSTEM:IGNITION
POSSIBLE FAILURE OF H TYPE COIL PACKS ON 1.8 T VW ENGINES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002969January 19, 2003
ELECTRICAL SYSTEM
I OWN A VOLKSWAGON PASSAT 2002 1.8 TURBO MODEL.. THE COILS ON THE ENGINE ARE DEFECTIVE. VOLKSWAGON KNOW THIS AND HAS IMPROVED THE COIL AND REPLACES IT WITH A NEW DESIGN. I HAVE A 4 CYLINDER ENGINE. THAT MEANS I HAVE ONE COIL ON EACH CYLINDER. I HAVE 3 COILS GO BAD. WHEN THEY GO BAD WHEN YOU ARE DRIVING YOU LOSE POWER TO THE CAR AND ARE UNABLE TO DRIVE AT YOUR CURRENT SPEED. I HAD ONE COIL GO BAD IN NOVEMBER OF 2002, DECEMBER OF 2002, AND TODAY MY 3RD COIL WENT BAD. I HAVE FILED A COMPLIANT WITH VOLKSWAGON BUT THEY WON'T REPLACE ALL THE COILS UNTIL THEY BREAK. I HAVE ONLY ONE MORE TO FIX BUT THEY WON'T FIX IT. IT IS DANGEROUS TO DRIVE THE CAR OR TO TAKE LONG TRIPS WITH THE CAR DUE TO THE FACT YOU NEVER KNOW WHEN THE COIL WILL BREAK. I FILED A COMPLIANT OVER THE PHONE FOR THE FEDERAL DEPARTMENT OF TRANSPORTATION IN DECEMBER. I WAS SUPPOSED TO RECIEVE INFORMATION FROM YOU TO FILL OUT AND RETURN.. I CALLED TWICE AND HAVE NEVER RECIEVED IT. MY CAR BROKE DOWN TODAY FOR THE THIRD TIME. THE DEALERSHIP IS CLOSED AND I HAD TO RENT A CAR AGAIN. COULD SOMEONE INVESTIGATE THIS. I CAN NOT BE THE ONLY PERSON IN AMERICA WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002972January 19, 2003
ELECTRICAL SYSTEM:IGNITION
SUDDEN ROUGH IDLING AND LOSS OF POWER. CHECK ENGINE LIGHT TURNS ON. DEALER GUESSES THE PROBLEM WITHOUT LOOKING AT THE CAR. LATER CONFIRMS AN IGNITION COIL PACK FAILURE. COMMON PROBLEM WITH VW PASSAT, JETTA, AUDIS. WILL TAKE OVER TWO WEEKS TO REPLACE SINCE PARTS ARE ON BACK ORDER. DEALER HAS APPROXIMATELY 15 CARS WAITING FOR THE SAME PART. THEY WILL NOT REPLACE ALL OF THEM, THOUGH ALL OF THEM ARE LIKELY TO FAIL SOON. POTENTIAL DANGER OF SUDDEN LOSS OF POWER ON HIGHWAY. PLEASE GET VW TO ISSUE A RECALL ON THESE *BEFORE* THE PART FAILURE CAUSES A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002883January 18, 2003
ELECTRICAL SYSTEM:IGNITION
WITHIN THE FIRST 1000 MILES CAR WAS SHAKING HEAVILY ON STARTUP. HAD TO HAVE VEHICLE TOWED TO DEALERSHIP WHERE IT WAS NOT EVEN LOOKED AT FOR 24HRS. DIAGNOSISED AS COIL ISSUE AND WAS WITHOUT THE CAR FOR ALMOST 1 WEEK. 8 MONTHS LATER WIFE AND DAUGHTER WERE DRIVING ON FREEWAY WHEN CAR SHOWS SAME SYMPTOMS. HAD TO PULL OVER AND WAIT 90 MIN FOR TOW TRUCK. DIAGNOSISED AS COIL #3 ISSUE. WITHOUT THE CAR FOR 10 DAYS. LESS THAN A MONTH LATER, LEAVING WORK AND GOING OVER A BRIDGE, VEHICLE ACTED THE SAME WAY AGAIN. GOT THE CARE HOME (BARELY) AND THEN HAD TOW TRUCK COME AGAIN. THIS TIME CONTACTED VM CUSTOMER CARE TO TRY AND GET SUPPORT FOR REPLACEMENT OF 4TH COIL TO TRY AND AVOID A 4TH BAD EXPERIENCE. NO LUCK, 3 REPRESENTITIVES AND 1 SUPERVISOR LATER, NO PROGRESS. EVEN THOUGH 3 OF THE 4 HAVE GONE BAD, THEY INSIST ON ONLY REPLACING THE PARTS THAT HAVE SHOWN THE DEFECT. THE PROBLEM WITH THIS IS THAT IT CANNOT BE PREDICTED AND THE 4TH COIL IS OF THE SAME LOT THAT HAS ALREADY GONE BAD. ON TOP OF ALL THIS, THE FIRST TIME WE HAD THIS TROUBLE, THEY HAD THE NERVE TO PUT ME AND MY FAMILY IN A GEO METRO AS A LOANER (NO OFFENSE TO GEO OWNERS). WITH THIS LAST TIME, I AM FINALLY IN A NICER, COMPARABLE VEHICLE. VW HAS ACKNOWLEDGED THE PROBLEM TO ME BUT REFUSES TO STEP UP AND DO THE RIGHT THING. THIS A $70 PART...$70. I WOULD THINK THAT IS WORTH THE EXPENSE TO ENSURE THE SATISFACTION AND SAFETY OF THEIR CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002923January 18, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION COILS ON 2002 VW PASSAT FAILED ON TWO SEPARATE OCCASSIONS (ONE AT 8,000 MILES AND NOW ANOTHER AT 10,000MILES. VW KNOWS THERE ARE DEFECTIVE COILS AND REFUSES TO REPLACE ANY BUT THE ONE THAT BLEW, LEAVING DRIVERS STRANDED WITHOUT THE USE OF THEIR CARS. I HAVE NOT BEEN ABLE TO RENT A CAR THROUGH THEIR RENTAL SERVICE EITHER, SINCE IN BOTH CASES, THE COILS BLEW AFTER THE RENTAL AGENT DESK WAS CLOSED FOR THE WEEKEND. A SEARCH ON HTTP://WWW.CARREVIEW.COM/PRD_299_1531CRX.ASPX REVEALED THE IGNITION COIL FAILURE IS A COMMON PROBLEM, THAT VW KNOWS ABOUT AND THEY REFUSE TO RECALL TO FIX THEIR DEFECTIVE MERCHANIDISE. BOTH TIMES, THE DEALER AND MANUFACTURER DENIED MY REQUEST TO REPLACE ALL OF THE COILS UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006828January 17, 2003
ELECTRICAL SYSTEM:IGNITION
THE COIL PACKS HAVEN'T FAILED YET, BUT I'M HEARING STORIES THAT IT WILL AND IT'S JUST A MATTER OF TIME. VW SHOULD ISSUE A RECALL. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770858
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002831January 17, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY 2002 VOLKSWAGEN PASSAT HAS AN IGNITION COIL PROBLEM THAT CAUSES IT TO MISFIRE AND LOSE POWER. THE CAR WAS IN A VW SERVICE CENTER FOR MORE THAN 2 WEEKS. AFTER RECEIVING THE CAR BACK FROM THE DEALER THE PROBLEM HAS EXHIBITED ITSELF AGAIN. VW CAN'T GUARANTEE THE PROBLEM WILL BE PERMANENTLY FIXED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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