Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10927311November 21, 2016
AIR BAGS
AIRBAG LIGHT CAME ON WHILE TURNING THE STEERING WHEEL. I LOOKED UP A SIMILAR ISSUE ON NHTSA WEBSITE (15V483000 CAMPAIGN) WITH A STEERING WHEEL CLOCK SPRING ISSUE FOR MULTIPLE VW VEHICLES. IT LISTED 'SOME' 2014 PASSAT'S AS BEING AFFECTED. I TOOK IT TO THE DEALER WHO STATED THAT MY VIN WAS NOT LISTED AS BEING EFFECTED, HOWEVER IT HAS TO GIVEN IT IS THE SAME MAKE/MODEL AS THIS NHTSA CAMPAIGN. PLEASE CONSIDER REVIEWING AND EXPANDING THIS RECALL. VEHICLE IS LESS THAN 3 YEARS OLD AND IT IS CLEARLY THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926861November 18, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926677November 17, 2016
FUEL/PROPULSION SYSTEM
THE HIGH PRESSURE FUEL PUMP (HPFP) FAILED WHILE THE VEHICLE WAS IN MOTION (<10 MPH) ON A COUNTY ROAD, CAUSING THE ENGINE TO STOP, AND DISABLING THE VEHICLE ON THE SIDE OF THE ROAD. AFTER BEING TOWED, AN INSPECTION BY THE VW DEALER REVEALED THAT THE HPFP FAILURE SENT MENTAL PIECES THROUGHOUT THE FUEL SYSTEM, INCLUDING THROUGH THE FUEL FILTER, ULTIMATELY CLOGGING THE FUEL INJECTORS AND RENDERING THE CAR INOPERABLE. THE ENGINE WOULD CRANK BUT WOULD NOT TURN OVER. THE DEALER NOTED THERE WAS NO EVIDENCE OF GASOLINE CONTAMINATION IN THE FUEL TANK. THIS FAILURE OCCURRED WITH ~1/4 TANK OF DIESEL FUEL AND NO OTHER INDICATION OF WHY THE PUMP FAILED. NO INDICATOR LIGHTS ILLUMINATED ON THE DASH BEFORE OR AFTER THE FAILURE. THIS FAILURE IS NOT COVERED UNDER WARRANTY AND HAS RESULTED IN A +$5,000 OWNER OUT-OF-POCKET COST TO GET THE VEHICLE OPERATIONAL AGAIN. VW HAS EXTENDED THE WARRANTY ON THE HPFP FOR THE SAME VEHICLE MAKE/MODE FOR 2012 MODEL YEAR BUT THIS VEHICLE IS A 2013 AND THUS NOT COVERED. THIS OCCURRED ON A 2013 VW PASSAT TDI WITH ~100,800 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926706November 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926725November 17, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/23/2017*CT UPDATED 7/6/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926757November 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926333November 16, 2016
AIR BAGS, STEERING
I AM HAVING AIRBAG LIGHT ON OF MY DASHBOARD. I AM ALWAYS HAVING THE SUSPECT ABOUT AIRBAG WILL WORK OR NOT IF REQUIRED. I CONTACT VW SERVICES CENTER THAT THEY CAN'T HELP. VW RECALL WEBSITE SAYS IT IS NOT AVAILABLE FROM LAST FEBRUARY 2016. DO I STILL USE THE CAR OR NOT? I HAVE ONLY 1 CAR FOR THE BASIC COMMUTE TO WORK. I FOLLOWED UP MULTIPLE TIMES WITH VW. BUT THERE IS NO MOVEMENT TO ADDRESS THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926197November 15, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER SIDE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE CRASHED INTO A CONCRETE DIVIDER. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DRIVABLE EXCEPT FOR THE AIR BAG THAT WAS DRAGGED ALONG. THE CONTACT STATED THAT THE INSURANCE COMPANY ORDERED THE VEHICLE BE TOWED TO A BODY SHOP. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000. THE VIN WAS NOT PROVIDED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10926243November 15, 2016
ENGINE, FUEL/PROPULSION SYSTEM
DRIVING DOWN THE EXPRESSWAY AT 70MPH, WHEN SUDDENLY THE VEHICLE LOST POWER AND TURNED OFF. THE CAR STOPPED FUNCTIONING. IT WAS A DANGEROUS SITUATION. HAD TO SUDDENLY PULLED OVER ON A VERY BUSY HIGHWAY. WHEN THE VEHICLE CAME TO A STOP, I TRIED TO RESTART THE VEHICLE WITH NO SUCCESS. CAR WAS TOWED TO THE DEALERSHIP. I WAS INFORMED THAT IT WAS A FAILURE OF THE HIGH PRESSURE FUEL PUMP (HPFP). WAS TOLD THE ENTIRE FUEL SYSTEM WOULD HAVE TO BE REPLACED. APPROXIMATE COST TO REPAIR: $5826.09. I KNOW THEY EXTENDED THE WARRANTY ON THE HPFP FOR THE 2012 PASSAT. WHAT ABOUT THE 2013?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926251November 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926044November 14, 2016
ENGINE
MY TURBO FAILED IN THE CAR WITH NO WARNING WHILE ON THE HIGHWAY. THE GLOWPLUG LIGHT STARTED BLANKING AND THE CHECK ENGINE LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925477November 11, 2016
AIR BAGS
TAKATA RECALL I HAVE RECENTLY BOUGHT THIS VEHICLE (3 MONTHS AGO) & AM CONCERNED THAT IN THE EVENT OF A COLLUSION, IF THE AIRBAGS ARE DEPLOYED THAT I OR ONE OF MY PASSENGERS COULD BE SERIOUSLY INJURED OR KILLED. I SPOKE TO A REPRESENTATIVE FROM VOLKSWAGEN TODAY THAT ADVISED THAT THE ISSUE IS TYPICALLY FOR CONCERN IN CARS 6 YEARS & OLDER, OF WHICH MINE IS OVER 6 YEARS OLD NOW. I BOUGHT THE VEHICLE BELIEVING THAT THE MANUFACTURERS WOULD NOT ALLOW ME TO DRIVE A CAR THEY MANUFACTURED THAT COULD POTENTIALLY HAVE SUCH SERIOUS CONSEQUENCES IN THE EVENT OF AN ACCIDENT. I FAIL TO UNDERSTAND THAT A COMPANY CAN HAVE A KNOWN ISSUE WITH SUCH DEVASTATING CONSEQUENCES & YET THEY CANNOT FACILITATE THE REPAIRS IN A REASONABLE TIME & WORST STILL NOT GIVE THEIR CUSTOMERS A DATE AS TO WHEN THE REPAIR COULD BE DONE. I UNDERSTAND THAT I HAVE A CASE FOR LITIGATION IF I AM INJURED BUT I WOULD HAVE TO LIVE WITH THE CONSEQUENCES OF THOSE INJURIES OR DEATH & NO AMOUNT OF MONEY COULD GIVE ME THE PEACE OF MIND I EXPECTED TO HAVE WHEN BUYING A VOLKSWAGEN VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925532November 11, 2016
AIR BAGS
TAKATA RECALL CALLED MY DEALER TO GET AN UPDATE ON THE TAKATA RECALL, AND STILL NO AVAILABLE DATE, VW CUSTOMER SERVICE IS TELLING ME IS SAFE TO DRIVE THE CAR DESPITE SEVERAL CASES OF FATAL INJURY. VW IS ALSO NOT PROVIDING WITH A RENTAL OR IMMEDIATE SOLUTION TO THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925316November 10, 2016
AIR BAGS
WHEN WILL THE AIR BAG BE FIXED FROM VOLKSWAGEN.. NO WORD .. DO NOT FEEL COMFORTABLE KNOWING THIS ISSUE HAS NOT BEEN RESOLVED..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925332November 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925421November 10, 2016
AIR BAGS
TAKATA RECALL RECALL ISSUED 9 MONTH AGO AND I AM REPORTING THIS HAS NOT BEEN TAKEN CARE OF YET. I HAD A CLOCK SPRING REPLACED PER RECALL BUT NOT THE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925453November 10, 2016
AIR BAGS
"TAKATA RECALL" VOLKSWAGEN DOES NOT WANT TO BUY MY CAR BACK ON A TRADE IN. I WAS TOLD THE AIRBAG ISSUE HAS IMPACTED THE VALUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924921November 8, 2016
AIR BAGS
TAKATA RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924714November 8, 2016
AIR BAGS
2014 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER FRONTAL AIRBAG RECALL. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924985November 8, 2016
UNKNOWN OR OTHER
NOTHING HAPPENED YET, MY CONCERN IS THAT WHY IS IT TAKING SO LONG FOR THESE PARTS TO COME IN, WHAT HAPPENS IF ME OR MY SON GET IN ACCIDENT, I DONT THINK THIS MATTER IS BEEN TAKING SERIOUS, AND I THINK IT SHOULD. SO TELL ME WHAT I SHOULD DO, I DONT WANT A CAR IF CAN KILL ME OR MY SON. AND I HAVE SEEN WHERE SOME PEOPLE HAVE DIED FROM THESE AIRBAGS. I DONT WANT TO ONE OF THOSE PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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