Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10925021November 8, 2016
SEATS
MY CAR WAS PART OF A RECALL BECAUSE THE DRIVERS SIDE SEAT HEATER WAS OVERHEATING AND MELTING THROUGH THE SEAT. I TOOK MY CAR IN FOR THE RECALL AND THIS ISSUE SHOULD HAVE BEEN RESOLVED. BUT YESTERDAY I HAD THAT EXACT ISSUE - WITHIN 4 TO 5 MINUTES OF TURNING ON MY DRIVERS SIDE SEAT HEATER IT BURNED/MELTED THROUGH THE SEAT AND BURNED ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925024November 8, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925037November 8, 2016
POWER TRAIN
MECHATRONICS UNIT FAILURE- I WAS ON HIGHWAY TRAVELING AT 74 MILES PER HOUR AND CAR JUST SLOWED DOWN TO ABOUT 10 MILE PER HOUR WITH NO ....I WAS IN RUSH HOUR TRAFFIC ON THE NYS STATE THRUWAY AND WAS ALSO SLAMMED IN THE REAR END BY CARS/TRUCKS TRAVELING BEHIND ME. THIS IS A KNOWN ISSUED WITH VW AND OLDER MODELS OF MY CAR HAVE BEEN RECALLED. I COASTED OFF THE HIGHWAY AND WAS TOWED FROM THE EXIT TO HEART VW IN KINGSTON NY. MY CAR IN BEING REPAIRED NOW AND I AM TOLD IT WILL BE $2000+ TO FIX ... I HAVE ESTIMATE AND REPORT FROM WHEN CAR TOWED IN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10925041November 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924602November 7, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE STATIONARY, THE FUEL LINE LEAKED FUEL ONTO THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,486.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924882November 7, 2016
AIR BAGS
I WAS OFFERED TO RETURN MY CAR FROM A LEASE WITH 7 MONTHS LEFT, THROUGH THE VW EARLY BUYBACK PROMOTION. THIS IS WHEN I WAS TOLD THAT MY VEHICLE WAS SUBJECT TO A DANGEROUS RECALL, WHICH COULD CAUSE DEATH, AND THAT NO FIX WAS AVAILABLE FOR IT AT THIS TIME. I AM EXTREMELY UPSET ABOUT THIS REPORT AND VW BRUSHED MY COMPLAINT BY SAYING THAT I ONLY HAD 7 MONTHS LEFT TO PAY AND I COULD RETURN THE VEHICLE. I FEEL THIS IS UNACCEPTABLE RESPONSE AND AM NOT COMFORTABLE WITH DRIVING CAR ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924562November 7, 2016
AIR BAGS
TAKATA AIR BAG RECALL WE WERE INFORMED ON MAY 20, 2016 ABOUT THE KNOWN RECALL FOR THE TAKATA AIRBAG FOR OUR CAR BY OUR SERVICE TECHNICIAN AT THE VOLKSWAGEN DEALERSHIP. IT IS NOVEMBER 6, 2016 AND WE HAVE HEARD NOTHING FROM THE MANUFACTURER OR THE DEALERSHIP REGARDING THE SOLUTION TO THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924563November 7, 2016
AIR BAGS
I PURCHASED THE VEHICLE THEN I RECEIVED A TANAKA AIRBAG RECALL FROM VOLKSWAGEN OF AMERICA INFORMING ME THAT THERE ARE NO PARTS THE AIRBAGS THE VEHICLE IS UNSAFE ON THE ROAD I CAN'T GO ANYWHERE NOTHING HAS HAPPENED YET JUST A MATTER OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924523November 6, 2016
AIR BAGS
RECEIVED NOTIFICATION OVER 1 YEAR AGO ABOUT ISSUE, TOLD TO WAIT FOR FURTHER INSTRUCTTIONS NONE HAS BEEN RECEIVED. VEHICLE SAFETY ISSUE NOT REMEDIED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924545November 6, 2016
AIR BAGS
TAKATA RECALL. !!!!!!! WORRIED ABOUT DRIVING THE CAR NOW AND I CAN'T EVEN SELL IT TO GET ANOTHER CAR. THIS IS DEPRIVING ME OF USE OF MY PROPERTY. WE OWNERS OF CARS EFFECTED DESERVE MUCH MORE THAN REPLACING PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924557November 6, 2016
STRUCTURE:BODY, SERVICE BRAKES, VEHICLE SPEED CONTROL
TWICE, ON MAY 12 AND ON OCTOBER 22, WHILE IN A PARKING LOT AND PULLING INTO A VERTICAL PARKING SPOT AT VERY LOW SPEED, I TAPPED THE ACCELERATOR, AND SUDDENLY THE CAR RAPIDLY SPED UP. I WAS UNABLE TO STOP IT WITH THE BRAKE PEDAL, AND I HIT A BRICK PLANTER THE FIRST TIME IT HAPPENED, AND I HIT THE POST HOLDING UP THE FRONT OF A BUILDING THE SECOND TIME. THE BRAKE PEDAL ON THE PASSAT IS APPROXIMATELY 3" WIDE AND LOCATED ONLY AN INCH OR SO FROM THE ACCELERATOR. IT IS POSSIBLE THAT I HIT BOTH PEDALS WHILE TRYING TO STOP THE VEHICLE, BUT THAT DOES NOT EXPLAIN THE SUDDEN ACCELERATION THAT CAUSED THE CAR TO JUMP THE CURB AND HIT THE PLANTER AND THE BUILDING. FRIGHTENING SITUATION. I WASN'T INJURED THE FIRST TIME BUT WAS FAIRLY WELL SHAKEN UP THE SECOND. THE BODY SHOP SAID THE DAMAGE TO THE VEHICLE WAS ALMOST EXACTLY THE SAME EACH TIME. I TOOK THE CAR TO T HE VW DEALER AFTER THE FIRST ACCIDENT, BUT THEY SAID THERE WAS NOTHING WRONG.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10924417November 5, 2016
AIR BAGS, STRUCTURE:BODY, SEAT BELTS
TAKATA RECALL: VW TRAVELING IN RIGHT MOST LANE OF 4 LANE CITY STREET WHEN VEHICLE IN OPPOSING LANE MADE AN ILLEGAL LEFT ON TURN IN FRONT OF THE VEHICLE TO THE LEFT OF VW. VW IMPACTED TURNING VEHICLE IN MIDDLE OF PASSENGER SIDE. ACCIDENT REPORT ATTACHED. DEPLOYMENT OF DRIVER/STEERING WHEEL AIRBAG RESULTED IN SEVER GASH TO DRIVER'S LEFT HAND - PHOTOS ATTACHED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10924446November 5, 2016
SERVICE BRAKES
PERIODICALLY, WHEN DRIVING, THE "ABS", "BRAKE", AND THE "ANTI SLIP REGULATION" LIGHTS WILL FLASH WITH AN ALARM SOUND THAT LASTS AROUND THREE SECONDS AND THE LIGHTS GO OFF. THIS HAPPENS WHEN THE CAR IS RUNNING AND HAS HAPPENED ON THE HIGHWAY AND WHILE STOPPED. THERE IS NO DIFFERENCE IN THE WAY THE CAR HANDLES, DRIVES, OR BRAKES DURING AND AFTER THIS OCCURS. ON ONE INSTANCE THE "ANTI SLIP REGULATION" LIGHT STAYED ON AND I HAD TO STOP AND SHUT THE CAR OFF. WHEN I STARTED IT AGAIN, THE LIGHT WAS EXTINGUISHED. THIS HAS BEEN GOING ON FOR 3-4 MONTHS AND ONLY HAPPENS ABOUT ONCE A WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924196November 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924224November 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924244November 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924302November 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924371November 4, 2016
AIR BAGS
TAKATA FRONT AIRBAG SAFETY RECALL 16V078. DEALER IN FAYETTEVILLE NC HAS BEEN UNABLE TO PROVIDE REPLACEMENT AND CANNOT DETERMINE WHEN THE RECALL APPOINTMENT WILL BE SCHEDULED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923973November 3, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924034November 3, 2016
ELECTRICAL SYSTEM:HORN, AIR BAGS
VEHICLE HAS 32,000 MILES AND AIRBAG LIGHT IS ON. HORN DOES NOT WORK SO THE VEHICLE WAS TAKEN IN FOR THE CLOCK SPRING RECALL. HORN WORKS BUT AIRBAG LIGHT IS STILL ON. DEALER RECOMMENDS REPLACING THE "PASSENGER OCCUPANT DETECTION SYSTEM" AT AN ESTIMATED COST OF $3,000.00. CALLED VW CUSTOMER CARE AND OPENED A CASE WITH THEM, BUT BECAUSE OF THE TIME (NOT MILEAGE) THEY REFUSE TO OFFER ANY ASSISTANCE WITH THIS ISSUE. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD NOT OCCUR HAVING OWNED THE VEHICLE 5 YEARS AND DRIVEN IT 32,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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