Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10928692November 30, 2016
SERVICE BRAKES, STEERING, SUSPENSION
I BOUGHT A 2015 PASSAT WOLFSBURG EDITION IN FEBRUARY OF 2015. WITHIN THE FIRST 200 MILES VEHICLE WAS SHIMMYING WHEN BRAKES WERE APPLIED. DEALER REFUSED TO REPLACE THE BRAKES UNDER THE WARRANTY SAYING ITS WEAR AND TEAR. I CALLED VWA THEY ADVISED DEALER AND THE ROTORS WERE REPLACED. NOT EVEN TWO WEEKS AFTER BRAKES START SQUEALING. I RETURN TO DEALERSHIP AND GET TOLD ITS NOTHING. BRAKES CONTINUED TO SQUEAL UNTIL I HAD THEM REPLACED SOMEWHERE ELSE AT 26350 MILES. HOWEVER WHILE BRAKES WERE SQUEALING AND EVEN AFTER BEING REPLACED..VEHICLE BAS DEVELOPED A CHIRP ON BOTH HUBS WHEN VEHICLE IS TURNED AND OR ACCELERATED FROM A STAND STILL. VEHICLE HAS 27000 MILES ON IT. THERE'S NO REASON IT SHOULD BE HAVING THESE ISSUES. I BOUGHT THE VEHICLE AT VALLEY AUTO WORLD IN FAYETTEVILLE NC. ALSO MY FRONT SUSPENSION IS MAKING NOISE WHEN HITTING CERTAIN BUMPS. STEERING STILL HAS SHIMMY WHEN DRIVING. I NEED MY REPAIRED AND 100% SAFETY GUARANTEED OR I WILL SEEK FEDERAL LEGAL ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928756November 30, 2016
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE, ENGINE, WHEELS
AN EMAIL I SENT TO DARCARS/ SILVER SPRING: IN JUNE OF 2016, I NOTICED MY CAR "PUTTERING" AND ALMOST STALLING OUT. A FEW DAYS LATER, MY ENGINE LIGHT COMES ON. I IMMEDIATELY CHECK THE OIL LEVEL, WHICH WERE GOOD. I THEN BELIEVE THERE TO BE AN ISSUE WITH THE MUFFLER, OR MANIFOLD. IN JUNE OF 2016, I BROUGHT MY CAR IN TO DARCARS DUE TO THE ENGINE LIGHT BEING ON. WITHIN A COUPLE HOURS, I WAS TOLD THERE WAS AN ISSUE WITH A VALVE (UNCLEAR INFORMATION PROVIDED BY THE RECEPTIONIST) UNDER THE HOOD. THE ACTION PROVIDED WAS UNDER WARRANTY, SO I HAD TO PAY NOTHING. I GOT MY CAR BACK THE SAME DAY...ENGINE LIGHT OFF, AND I DROVE HOME A FEW DAYS/WEEKS LATER, THE ENGINE LIGHT CAME BACK ON. I RETURNED TO DARCARS, AND TOLD THEM THE LIGHT WAS ON AGAIN. THIS WAS AROUND AUGUST 2016. THE RECEPTIONIST, TOOK THE CAR IN, AND PROVIDED A LONER CAR. A FEW HOURS LATER, I WAS TOLD THE ACTION REQUIRED WAS UNDER WARRANTY, AND THEY WERE FIXING IT. AGAIN, THE RECEPTIONIST MENTIONED A "VALVE" REPLACEMENT. (VERY UNCLEAR COMMUNICATION) I DROVE THE CAR A FEW MORE DAYS, THE ENGINE LIGHT CAME BACK ON...I BROUGHT IT IN...I'M TOLD THE EXACT SAME INFO AS BEFORE. EXCEPT FOR NOW, I'M TOLD DARCARS HAS TO "SEND-OFF FOR A PART" . I'M PROVIDED A LONER, AND IN A FEW DAYS, I GET MY CAR BACK. THE ENGINE LIGHT IS OFF. THIS IS IN SEPTEMBER OF 2016 SAME STORY... ENGINE LIGHT COMES BACK ON(OCTOBER 2016), AGAIN, THE ENGINE LIGHT RETURNS, ALONG WITH THE LOW TIRE PRESSURE LIGHT. I BRING IT IN ON A WEDNESDAY (BEFORE THANKSGIVING). I INFORM THEM OF THE ISSUE. THE RECEPTIONIST ASKS ME CAN I LEAVE IT. I INFORM HIM I'M GOING TO SOUTH CAROLINA FOR THE HOLIDAY AND WOULD RETURN THE DAY AFTER THANKSGIVING. I ALSO HAD SOME ERRANDS TO RUN THAT DAY (WEDNESDAY), COULD I HAVE A LONER. HE TOLD ME "NO", "YOU'LL BE FINE IF THE ENGINE LIGHT IS ON. JUST AS LONG AS IT'S NOT BLINKING". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928787November 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928570November 29, 2016
AIR BAGS
TAKATA RECALL - STILL WAITING FOR RECALL FIX, NOTHING SINCE APRIL 2016, RIDING AROUND WITH A DEATH WISH ISN'T FUNNY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928610November 29, 2016
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928339November 28, 2016
UNKNOWN OR OTHER
HEAT DOES NOT BLOW OUT ANY OF THE PASSENGER SIDE VENTS, INCLUDING THE WINDSHIELD DEFROSTER, EVEN AFTER THE ENGINE IS UP TO NORMAL OPERATING TEMPERATURE. THE RESULT IS THAT THE PASSENGER SIDE OF THE WINDSHIELD DOES NOT DEFROST, OBSCURING VISIBILITY. MY RESEARCH TELLS ME THAT THE PROBLEM IS A PLUGGED HEATER CORE. THE HEATER CORE IS ONLY COVERED UP TO 36,000 MILES BUT MY CAR HAS 74,000 MILES ON IT. VW WILL NOT COVER THE COST TO REPLACE THE HEATER CORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928409November 28, 2016
AIR BAGS
TAKATA RECALL.....DO I HAVE TO KEEP WAITING FOR A FIX?....MY FAMILY DRIVES THIS EVERYDAY AND WE HAVE BEEN WAITING FOR 6 MONTHS.....CAN I RETURN THE CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927747November 24, 2016
AIR BAGS
TAKATA RECALL. AS REPORTED BY TAKATA, IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. THERE HASN'T BEEN ANY REMEDY OR REPAIR TO THIS AND THERE HASN'T BEEN ANY COMPENSATION OR REPLACEMENT OF THE VEHICLE WHICH IS ONLY FAIR TO ASK. I AM WORRIED THAT SOMETHING MIGHT HAPPEN AND IT WOULD BE TOO LATE TO DO ANYTHING ABOUT IT. AS A COMPANY MANUFACTURING IT, VW SHOULD PROVIDE US THE SENSE OF SAFETY AND PROTECTION. ALSO I LIVE IN CA, WHICH IS STATE THAT FALLS IN ZONE A STATES WITH HIGH TEMPERATURE CYCLING AND HUMIDITY AND FALLS INTO A MORE RISKY GROUP. SO I NEED TO FEEL SECURE IN SOME WAY AND VW IS RESPONSIBLE FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927666November 23, 2016
AIR BAGS
TAKATA RECALL AS OF NOVEMBER 23, 2016 NO FIX WAS OFFERED BY VW DEALER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927739November 23, 2016
ENGINE
2ND IGNITION.COIL FAILURE IN 1 MONTH PERIOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927380November 22, 2016
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT EXPERIENCED EXTREME HEADACHES AND NAUSEA CONTINUOUSLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE LEAKED CARBON MONOXIDE. THE DEALER REPLACED A HOSE, BUT THE ISSUE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927510November 22, 2016
ELECTRICAL SYSTEM, ENGINE
CURRENTLY MY 2.0T 4 CYLINDER ENGINE IS EXPERIENCING FAILURES NOTED BY THE DIAGNOSTIC SYSTEM WITH FAULT CODE P2181 COOLING SYSTEM PERFORMANCE ALONG WITH A CYLINDER 1 AND CYLINDER 4 MISFIRE. THE SUGGESTED REMEDY FOR THE P2181 ERROR IS TO REPLACE THE THERMOSTAT AND/OR THE WATER PUMP. IN RESEARCHING COMMUNITY FORUMS, THIS PAIRING OF ISSUES APPEARS WIDESPREAD. THERE IS A POSSIBLE MANUFACTURING DESIGN FLAW THAT CORRELATES THE FAILURE OF ENGINE COILS AND/OR PLUGS WITH FAILURE OF THE WATER PUMP AS THE WATER PUMP IS DRIVEN BY THE TIMING BELT. FURTHERMORE, THE FUNCTIONS ARE LINKED IN THIS WAY ALLOWING ONE TO CAUSE THE OTHER TO FAIL. THIS IS EVIDENT WITH A CHECK ENGINE LIGHT ON AT ALL TIMES AND WHILE DRIVING THE MISFIRE WILL OCCUR BETWEEN 2000-3000 RPM AND CAUSE THE VEHICLE TO JERK AND STUTTER. THE MISFIRE CAUSES LOSS OF POWER AND THE CHECK ENGINE LIGHT FLASHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927156November 21, 2016
AIR BAGS
TAKATA RECALL: MY DEALERSHIP, VOLKSWAGEN BRIDGEWATER NJ, HAS NOT HAD THE PARTS TO REPAIR THE RECALL NOR HAVE THEY REMEDIED IT EITHER. I HAVE CALLED MULTIPLE TIMES EXPRESSING MY CONCERN DRIVING THE VEHICLE AND THEY HAVE NOT MADE THE SITUATION RIGHT. I AM UNSURE HOW TO PROCEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927143November 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927189November 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927210November 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927202November 21, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS ACCELERATING MORE THAN 10 MPH, THE DOORS LOCKED INDEPENDENTLY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THAT FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927201November 21, 2016
UNKNOWN OR OTHER
WHEN OUTSIDE TEMPERATURE REACHES BELOW 30 DEGREES F THE DRIVER SIDE LOCK FREEZES MAKING IT IMPOSSIBLE TO OPEN THIS DOOR. ONLY MEANS OF ENTRY AND EGRESS IS THROUGH THE PASSENGER SIDE DOOR. INVESTIGATION OF THIS ISSUE, LED TO COUNTLESS WEBSITES AND FORUMS THAT ADDRESS THIS SAME CONCERN WITH DRIVER SIDE DOOR LOCK FREEZING ON VOLKSWAGEN PRODUCTS. COULD LEAD TO A POTENTIAL SAFETY ISSUE EXISTING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927230November 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927289November 21, 2016
AIR BAGS, UNKNOWN OR OTHER
GOT AN EMAIL IN APRIL OR MAY OF 2016 SAYING PARTS FOR MY RECALL AIRBAG ARE UNAVAILABLE. THEY WOULD CONTACT ME WHEN AVAILABLE. IT'S EIGHT MONTHS LATER AND NOTHING STILL! JUST WENT TO REFI MY CAR AND I'VE LOST $6000.00 ON KELLY BLUE BOOK, SO MY $ 10,000.00 PASSAT IS NOW WORTH $4000.00. "DUE TO ALL OF VOLKSWAGEN'S RECALLS"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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