Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10937053December 22, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE HAD ON AND OFF TROUBLE WITH MY LEFT LOW BEAM HEADLIGHT FOR THE LAST YEAR. I LOOKED TO SEE IF MY VEHICLE WAS COVERED UNDER THE RECALL 94G8/7V AND I WAS TOLD IT IS NOT COVERED. I HAD THE BULBS REPLACED AND STILL HAVE THE PROBLEM. THE LOW BEAM CONSISTENTLY GOES ON AND OFF ESPECIALLY IN THE COLDER MONTHS. I TOOK IT TO THE VW PLACE TO HAVE THEM CHECK IT AND THEY TOLD ME I JUST NEED A NEW LIGHT. I HAD JUST HAD THEM BOTH REPLACED SO I DON'T THINK THIS IS THE PROBLEM. I BELIEVE THE RECALL SHOULD BE OPENED UP TO MORE 2013 VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937124December 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/31/2017*CT UPDATED 03/08/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937129December 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936732December 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936750December 21, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A FUEL LEAK FROM THE TOP OF THE TANK. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOP OF THE FUEL TANK WAS OLD AND A NEW TANK WAS NEEDED. THE CONTACT ALSO NOTICED PUDDLES OF FUEL WERE PRESENT APPROXIMATELY EIGHT TIMES SINCE SEPTEMBER. THE LEAK WORSENED TWO WEEKS AGO. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936543December 20, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT LEASED THE VEHICLE FOR FIVE MONTHS AND LATER PURCHASED IT FROM THE DEALER. THE DEALER ADVISED THE CONTACT THAT THERE WERE NO RECALLS. WHEN THE DEALER STATED THERE WAS A CLOCK SPRING RECALL, THEY NEVER DISCLOSED THAT IT WAS ASSOCIATED WITH THE AIR BAG. THE CONTACT CALLED THE DEALER AND STATED THAT NOTHING COULD BE DONE AFTER SHE SIGNED THE CONTRACT. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE GARAGE UNTIL THE DEALER DISCLOSED THE AIR BAG RECALL WAS RELATED TO THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 2,056.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936626December 20, 2016
AIR BAGS
TAKATA RECALL: THIS RECALL HAS BEEN OPEN FOR A LONG TIME WITH NO REMEDY IN SIGHT, I AM FILING A COMPLAINT BECAUSE THIS IS UNSAFE AND I DO NOT FEEL COMFORTABLE DRIVING MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936198December 19, 2016
AIR BAGS
I RECEIVED A NOTICE FROM WV IN APRIL 2016. IT IS NOT DECEMBER OF 2016 AND NOTHING HAS BEEN DONE TO ADDRESS THIS RECALL. IN ADDITION TO THE RECALL I DO HAVE THE AIRBAG LIGHT ON, IN THE DASHBOARD SIGNALING THAT SOMETHING MUST BE DONE ASAP. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936215December 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936273December 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THREE DEALERS WERE UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936050December 18, 2016
STRUCTURE:BODY
DOOR LATCH FREEZES IN COLD WEATHER DUE TO MOISTURE INSIDE THE DOOR AND PREVENTS OPENING OF DOORS. I COULD NOT EXIT MY VEHICLE USING THE DRIVERS DOOR AND HAD TO ENTER AND EXIT THROUGH THE PASSENGER SIDE. I TOOK THE CAR TO VW DEALERSHIP AND THEY HAVE ACKNOWLEDGED AND VERIFIED MY CONCERN. TECHNICIAN NOTED THAT THERE WAS MOISTURE INSIDE THE DOOR AND THE DOOR LOCKS WERE FROZEN AND NOT OPERATIONAL. VW INSTALLED NEW DOOR LATCH, CABLES AND BUTYL TAPE TO PREVENT MOISTURE ENTERING THE LATCH MECHANISM. I HAVE A FRIEND WITH 2013 PASSAT AND HE HAS EXPERIENCED THIS PROBLEM MULTIPLE TIMES AND MENTIONED THIS TO HIS SERVICE ADVISOR, HOWEVER THEY WERE UNABLE TO VERIFY HIS CONCERN BECAUSE LOCKS WERE OPERATIONAL EACH TIME HE CAME BACK TO THE SERVICE CENTER. WHILE BROWSING THE INTERNET FOR SIMILAR SYMPTOMS I HAVE FOUND THIS IS A COMMON PROBLEM IN COLD WEATHER. PLEASE SEE LINKS BELOW. FIRST LINK IS MY PERSONAL VIDEO THAT I TOOK BEFORE TAKING THE VEHICLE FOR SERVICE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=AMWYC2LEDPM NHTSA ##10056454 - DESCRIPTION: VOLKSWAGEN: THE EXTERIOR HANDLE ON FRONT DOOR IS VERY HARD TO OPEN DUE TO VARIOUS CLIMATE OR TEMPERATURE CONDITIONS AFFECTING THE LOCK OPERATION AND MAY REQUIRE MORE OF AN EFFORT TO RELEASE HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?6873439-MY-DOOR-LOCK-FROZE HTTPS://WWW.YOUTUBE.COM/WATCH?V=OO0PSIP_10A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935958December 17, 2016
AIR BAGS
TAKATA RECALL THERE IS STILL NO REMEDY FOR THE AIRBAG IT HAS BEEN ALMOST ONE YEAR AND I AM DRIVING AROUND WITH A CAR THAT IS UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935966December 17, 2016
AIR BAGS
RECALL INCOMPLETE FOR AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936017December 17, 2016
SERVICE BRAKES, ENGINE, STEERING
IT WAS TWICE WHEN I HEARD A LOUD NOICE WHEN I TURN THE ENGINE ON AND AND PLACING THE CAR ON REVERCE THE NOICE LAST FOR MORE THAN 10 SEC IT HAPPEN ONCE AND THEN THE SECOND TIME WAS 2 DAYS AFTER I TOOK IT TO INSPECTION AND THEY TOLD ME EVERYTING LOOK FINE. AND 11/20/2016 I STARTED HEARING A NOICE COMMING FROM THE FRON DRIVER SIDE WHEEL EVERYTIME I WOULD TURN OR WHEN I WOULD STEP ON THE BREAK AND THIS HAPPEN EVRYTIME IM DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935611December 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A CLICKING NOISE IN THE STEERING WHEEL. THE CONTACT WAS INFORMED THAT THE CLOCK SPRING COVER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935861December 16, 2016
AIR BAGS
TAKATA RECALL VOLKSWAGEN WILL NOT FIX THE AIRBAG OF THE CAR, HELP FIND A REMEDY OR GIVE A DATE TO FIX IT. MY WIFE IS PREGNANT AND HAS TO DRIVE A CAR WITH AN AIRBAG THAT HAS POTENTIALLY BEEN TRANSFORMED INTO A BOMB AFTER IT HAS BEEN SUBJECTED TO THE FLORIDA HEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935895December 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935440December 15, 2016
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935211December 14, 2016
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY INCLUDED IN A RECALL THAT CALLED FOR THE IGNITION COIL TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION COIL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. DUE TO THE FACT THE VEHICLE WAS PREVIOUSLY REPAIRED PER THE RECALL, THE MANUFACTURER WAS NOT ABLE TO ASSIST. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 144,604.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935314December 14, 2016
AIR BAGS
TAKATA RECALL: MY CAR IS CURRENTLY UNDER THE TAKATA RECALL, DRIVER AIRBAG BEING AFFECTED AND I HAVE YET TO RECEIVE ANY INFORMATION FROM THE MANUFACTURER IN REGARDS TO REPLACING THIS DEFECT. IT WAS SENT OUT IN FEBRUARY 2016 AND I NEVER RECEIVED NOTICE THAT MY CAR HAD A RECALL. I FOUND OUT FROM A FAMILY MEMBER WHOM ALSO HAS THE SAME RECALL. I WOULD LIKE TO BE MADE AWARE OF WHEN A REPLACEMENT FOR THIS DEFECT WILL BE AVAILABLE OR TO BE PROVIDED WITH BUYBACK OPTIONS ON THIS VEHICLE, AS IT IS VERY UNSAFE TO DRIVE WITH THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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