Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10944383January 11, 2017
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
MY VEHICLE (2008 VW PASSAT) STARTED HAVING ACCELERATION ISSUES AND WOULD ONLY GO UP TO 40 MPH AS WELL AS ALSO HAVING A ROUGH START UP WHEN TURNING MY CAR ON. I PROCEEDED TO TAKE IT INTO THE DEALERSHIP TO HAVE THIS LOOKED AT AND AT FIRST THEY CLAIMED THAT I NEEDED A NEW HIGH PRESSURE FUEL PUMP WHICH WOULD COST ME AROUND $700. LATER IN THE DAY, I RECEIVED A CALL BACK TELLING ME THAT MY INTAKE CAMSHAFT WAS BROKEN AND THAT THEY COULD NOT MAKE THE REPAIR WITHOUT REPLACING THIS AS WELL. NOW MY TOTAL WAS UP TO $2000. AFTER DOING SOME RESEARCH AND CALLING AROUND TO COMPARE PRICES, I TALKED TO A REPAIRMAN THAT HAD TO REPLACE HIS CAMSHAFT IN THE SAME YEAR VW CAR BECAUSE OF SIMILAR ISSUES. I FOUND THAT MY MODEL 2008 VW PASSAT WAS BUILT WITH A FAULTY INTAKE CAMSHAFT REVISION B WHICH WAS FOUND TO BE ABRASIVE AND CAUSING FRICTION WITH THE FUEL PUMP. SINCE 2008 VW FOUND A SNEAKY WAY TO REPLACE THIS WITH A REVISION A CAMSHAFT AND NOT RECALL THE PREVIOUS PART, WHICH HAS NOW, OVER TIME CAUSED MY $2,000 PROBLEM AND COULD HAVE PUT MY FAMILY AT RISK OF AN ACCIDENT DUE TO ACCELERATION ISSUES. I GUESS THIS REPAIR WOULD HAVE FALLEN UNDER MY POWERTRAIN WARRANTY, WHICH HAS SINCE EXPIRED, BUT MOST CAR ISSUES TAKE LONGER THAN THE WARRANTY PERIOD ANYWAYS, ESPECIALLY THOSE WHICH OCCUR OVER TIME WITH FAULTY PARTS. I HAVE TALKED TO VW AND THEY CANNOT DO ANYTHING FOR ME AND THERE IS NOT AN OPEN RECALL ON THIS PART AND NEVER HAS BEEN. THE ISSUE WAS JUST PUSHED UNDER THE RUG, HOPING TO BE IGNORED FOREVER. UNTIL NOW, I WILL NOT ALLOW OTHER TO SUFFER WHAT I AM GOING THROUGH NOW AND VW HAS A BAD REPUTATION WITH BEING DISHONEST RIGHT NOW SO WHY WOULDN'T THEY HIDE YET ANOTHER ISSUE? PLEASE LOOK INTO THIS FOR ME AND PROVIDE ME WITH FURTHER STEPS TO TAKE ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944178January 10, 2017
AIR BAGS
TAKATA RECALL. I HAVE SUBMITTED A REQUEST TO THE DEALER THAT I PURCHASED THE VEHICLE FROM REQUESTING AN UPDATE FOR THE DRIVER SIDE AIR BAG REPAIR. TO DATE I HAVE NOT RECEIVED A REPLY. THE DEALER IS SERRAMONTE VOLKSWAGEN, 711 SERRAMONTE BLVD., COLMA, CA 94014. I PURCHASED THE VEHICLE NEW IN FEBRUARY 2014 AND RECEIVED SAFETY RECALL 69M9 IN APRIL 2016 FROM VOLKSWAGEN OF AMERICA, INC., 3800 HAMLIN ROAD, AUBURN HILLS, MI 48326. I WOULD LIKE TO KNOW WHEN I CAN EXPECT THIS RECALL TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944044January 10, 2017
AIR BAGS
TAKATA RECALL. AN ENTIRE YEAR HAS ALMOST PASSED SINCE BEING NOTIFIED THAT THE DRIVER'S SIDE AIRBAG IN MY VEHICLE IS AFFECTED BY THE TAKATA RECALL, YET I STILL HAVE NOT RECEIVED ANY NOTIFICATION ON THE MANUFACTURER REMEDYING THE SITUATION. ALL THE DEALER HAS TO DO IS REPLACE THE AIRBAG, THAT IS THE REMEDY! WHY AM I WAITING AN ENTIRE YEAR FOR THE DEALER TO REPLACE A DEFECTIVE DRIVER AIRBAG THAT HAS THE POTENTIAL TO KILL ME IF I GET INTO A MINOR ACCIDENT?! THIS IS ABSOLUTELY UNACCEPTABLE AND I DEMAND A REMEDY FREE OF CHARGE SOONEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943766January 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/03/17*LJ UPDATED 03/16/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943872January 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943871January 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943942January 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944009January 9, 2017
AIR BAGS
TAKATA RECALL- WAS NOTIFIED 4/16. STILL NO REMEDY AVAILABLE. NOW AIRBAG CAUSING A MALFUNCTION AND DON'T HAVE FRONT PASSANGER AIRBAG TOO OR HORN BECAUSE OF IT. VERY UNSAFE TO DRIVE. HOW LONG DO I HAVE TO WAIT FOR THE FIX?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940373January 8, 2017
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, AIR BAGS
RECALL SUBJECT: AIR BAGS > FRONTAL > DRIVER SIDE INFLATOR MODULE WE RECEIVED THE LETTER OF RECALL FOR ALMOST ONE YEAR, BUT EVERY TIME WE CHECK WITH VW, THEY KEPT REPLIED THE PARTS HAVE NOT ARRIVE.THAT LEAVE US TO BELIEVE WE ARE DRIVING AN UNSAFE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940392January 8, 2017
AIR BAGS
TAKATA RECALL MANUFACTURER RECALL NUMBER69M9, NHTSA RECALL NUMBER16V078, ISSUED FOR MY VEHICLE FEB 09, 2016. STILL NO REMEDY? WHAT DO I DO IF I AM IN AN ACCIDENT? HOPE THE AIRBAG DOESN'T KILL ME? THIS IS ALMOST A ONE-YEAR OLD RECALL WITH NO RESOLUTION. WHAT IS VOLKSWAGEN USING FOR NEW PASSATS? COULD I NOT HAVE ONE OF THOSE INSTALLED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940074January 6, 2017
AIR BAGS
TAKATA RECALL, NHTSA 16V078. WHY IS THIS SAFETY ISSUE NOT REPAIRED ON OUR CAR, IF THIS CAN CAUSE AN INJURY WHEN YOU NEED IT THE MOST. IF VW CANNOT FIX THIS ISSUE, WHY ARE WE NOT GIVEN A LOANER CAR UNTIL THIS RECALL CAN BE RESOLVED? SEE COMPLAINT # 10933840.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940132January 6, 2017
AIR BAGS
TAKATA RECALL: THE CAR IS UNSAFE TO DRIVE BECAUSE OF THE AIRBAG CONSTITUTES A LETHAL THREAT. THE VALUE OF THIS VEHICLE HAS OF COURSE PLUMMETED AS A RESULT, MAKING TRADING IT IN ECONOMICALLY IMPOSSIBLE. THE RECALL IS MORE THAN A YEAR OLD, AND THERE IS NO REMEDY IN SIGHT. VW SEEMS TO BE SIDESTEPPING RESPONSIBILITY HERE, AND TELLING CUSTOMERS "DON'T BLAME US--BLAME TAKATA." BUT TAKATA WAS VW'S SPECIFIC OEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940191January 6, 2017
FUEL/PROPULSION SYSTEM
WHILE DRIVING ON THE HIGHWAY, WE STARTED SMELLING GASOLINE IN THE CABIN. WE PULLED OVER AND CHECKED UNDER THE HOOD. A FUEL LINE ATTACHED TO THE FIREWALL HAD A LEAK DIRECTLY ABOVE THE EXHAUST SYSTEM, AND WAS SPRAYING GASOLINE EVERYWHERE IN THE ENGINE BAY, INCLUDING THE CATALYTIC CONVERTER AND EXHAUST SYSTEM. WE WERE INFORMED BY TOW TRUCK DRIVER THAT WE WERE INCREDIBLY LUCKY NO FIRE GOT STARTED IN THE ENGINE BAY WHILE WE WERE DRIVING DOWN THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939866January 5, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939972January 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939589January 4, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939627January 4, 2017
AIR BAGS
TAKATA RECALL-THE RECALL ON MY CAR HAS BEEN OUT SINCE FEBRUARY OF LAST YEAR, ALMOST A YEAR NOW. ACCORDING TO VOLKSWAGEN, THEY DO NOT YET HAVE A REMEDY AVAILABLE. THIS IS A SERIOUS ISSUE INVOLVING MY SAFETY AND IT NEEDS TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939144January 3, 2017
AIR BAGS
TAKATA RECALL JUST READ THAT IT MAY TAKE OVER 3 MORE YEARS FOR THE FIX OF THE AIRBAGS. I PLANNED TO TRADE THIS VEHICLE FOR ANOTHER ONE. NOW WAITING 3 YEARS FOR A FIX WILL LOWER THE VALUE OF MY CAR. IS THERE A SOONER TIME FRAME THEN 3 ADDITIONAL YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939210January 3, 2017
AIR BAGS
TAKATA RECALL: MANUFACTURER HAS NOT YET GIVEN ME AN EXPECTED TIME FOR AIRBAG REPLACEMENT. I AM UNABLE TO SELL THE CAR DUE TO THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939235January 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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