Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10939296January 3, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER LOST CONTROL OF THE STEERING WHEEL AND CRASHED INTO A PARKED VEHICLE. DURING THE CRASH, THE FRONT END SUSTAINED SIGNIFICANT DAMAGE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A HEAD INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10939300January 3, 2017
AIR BAGS
THIS RECALL IS YEARS OLD. I HAVE OWNED THIS CAR FOR QUITE A WHILE. IT HAS BEEN ON THE TAKATA AIRBAG REPLACEMENT LIST FOR A LONG TIME. MY DAUGHTER DRIVES THIS CAR AND I AM FEARFUL OF HER GETTING INTO AN ACCIDENT AND SUFFERING UNDUE INJURY BECAUSE OF THIS RECALL THAT HAS NOT BEEN RECTIFIED. I HAVE CALLED THE DEALER. THEY OFFER NO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939101January 2, 2017
AIR BAGS, UNKNOWN OR OTHER
WHEN I GOT PASSAT SE I DID RESEARCH AND I THOUGHT IT WAS A SAFE CAR. MY FIRST PRIORITY TO LEASE A CAR WAS SAFETY. ON APRIL 2016 I GOT A LETTER FROM VW THAT AIRBAG ON FRONT IS NOT SAFE AND IT MAY CAUSES SERIOUS INJURY OR DEATH. IT BEEN ALMOST 10 MONTHS AND STILL THERE IS NO WORDS ON WHEN IT WILL BE FIX. WHAT IS GOING TO HAPPEN IF I GET IN ACCIDENT AND DIE? WHO WOULD FULFILL MY PLACE FOR MY KIDS? I WANT TO CHANGE THE CAR OR HAVE VW BUY MY CAR BACK. I WANT TO LIVE WITH MY FAMILY NOT DIE. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE FIXED RIGHT AWAY. I GOT IN ACCIDENTAND THE FRONT AIRBAG DID NOT OPEN UP
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10939112January 2, 2017
UNKNOWN OR OTHER
TAKATA INFLATORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939011January 1, 2017
UNKNOWN OR OTHER
TAKATA RECALL. MY VEHICLE IS COVERED UNDER THE AIRBAG RECALL BUT NO ACTION HAS BEEN TAKEN TO REMEDY THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938736December 30, 2016
AIR BAGS
AIR BAG DEFECTIVE, DEALERSHIP WON'T EVEN TAKE VEHICLE IN TRADE. VEHICLE SIGNIFICANTLY UNDER VALUED DUE TO THIS DEFECT. NO RESOLUTION GIVEN??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938593December 29, 2016
ENGINE
CAR LOST POWER WHILE DRIVING ON HIGHWAY, DIESEL FUEL ALL INSIDE THE ENGINE BAY, DEALERSHIP SAID A BOLT ON THE ENGINE HAD A STRESS FRACTURE AND BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938595December 29, 2016
ENGINE
ENGINE COOLANT WAS LEAKING INTO THE INTERCOOLER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938592December 29, 2016
UNKNOWN OR OTHER
HEATER CORE ON A 2012 PASSAT HAS CORRODED AND CLOGGED WITH FACTORY FLUIDS INSIDE STILL. CAUSES THE HEAT TO NOT COME OUT OF THE AIR CONDITIONING SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937778December 28, 2016
AIR BAGS
TAKATA RECALL: "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE". ON DECEMBER 27, 2016, CALLED DEALER ABOUT AIRBAG ERROR MESSAGE ON DASH. WAS TOLD THERE WAS STILL NO FIX, BUT TO BRING THE CAR IN TO SEE WHY THE ERROR MESSAGE. PAYING FOR A CAR THAT IS UNSAFE TO DRIVE. RECALL NOTICE DATED FEBRUARY 9, 2016. NHTSA RECALL NUMBER 16V078 MANUFACTURER RECALL NUMBER 69M9
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937824December 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937893December 28, 2016
FUEL/PROPULSION SYSTEM
FUEL LEAK AFTER FILLING GAS TANK. LEAK ON DRIVER SIDE UNDER REAR DOOR. STOPS AFTER GAGE IS BELOW 3/4 FULL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937971December 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938333December 28, 2016
ENGINE, POWER TRAIN
THERE IS A LATENT DEFECT IN THE TENSIONER SYSTEM OF THE TIMING CHAIN THAT CAN CAUSE THE CHAIN TO 'JUMP A TOOTH' IN THE VEHICLE'S CAMSHAFT, WHICH CAUSES SERIOUS AND SOMETIMES FATAL DAMAGE TO THE ENGINE. UNFORTUNATELY THE DEFECT IS IMPOSSIBLE FOR CAR OWNERS TO DISCOVER, BUT AUDI AND VOLKSWAGEN KNEW OF THE TENSIONER SYSTEM PROBLEM SINCE AT LEAST JUNE 2010. NORMALLY, THE TIMING CHAIN IS MEANT TO FUNCTION PERFECTLY FOR AT LEAST 120,000 MILES. BECAUSE THE SYSTEM IS NOT ON THE SCHEDULE FOR RECOMMENDED MAINTENANCE FROM THE MANUFACTURERS. HOWEVER, WITH THE DEFECTIVE TENSIONER, THE TIMING CHAIN FREQUENTLY FAILS WELL BEFORE THAT MARK, BUT OFTEN AFTER THE WARRANTY HAS EXPIRED. THIS ISSUE CAUSED MY ENGINE TO HAVE CATASTROPHIC ENGINE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938388December 28, 2016
AIR BAGS
TAKATA RECALL - TAKATA SDI DRIVER FRONTAL AIRBAG RECALL LETTER RECEIVED APRIL 2016 AND NOTHING DONE 8 MONTHS LATER. CAN'T GET ANSWER FROM DEALER OR ANYONE ABOUT REPAIRS NEEDED OR HOW MUCH LONGER WE HAVE TO WAIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937677December 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937707December 27, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING DURING RAIN WEATHER CONDITIONS, THE WIPERS FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 06V470000 (WIPERS/ VISIBILITY) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. IN ADDITION, THE CONTACT MENTIONED THAT THE WINDSHIELD WIPERS FUNCTIONED NORMALLY WHEN THERE WAS NO RAIN WEATHER CONDITIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937712December 27, 2016
POWER TRAIN
COMING FROM A STANDSTILL, MY 2010 VW PASSAT WITH 69,000 MILES HAS A MULTIPLE SECOND DELAY BEFORE GOING INTO D OR R. ONE DAY, I PUT IT IN R AND DEPRESSED THE ACCELERATOR AND THE CAR ACTED LIKE IT WAS IN N. THIS IS THE SECOND TIME IT HAS HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937329December 24, 2016
STEERING
CAR IS IMMOBILIZED AT THIS TIME W/ KEY STUCK IN IGNITION, DEFECTIVE STEERING WHEEL APPEARS BEFORE THIS HAPPENS. CAR WAS STATIONARY IN MY DRIVE WAY, COLD WEATHER, FIRST START. IT'S INTERMEDIATE & HAS HAPPENED MULTIPLE TIMES. STEERING HAS BEEN FIXED A FEW YEARS AGO FOR ISSUES OF THE SAME SORT. CAR HAS APPROXIMATELY 194,000 ON IT BUT THE ISSUE IS THERE HAS BEEN MULTIPLE PROBLEMS, CAM (REPLACED 2 X'S; ONCE UNDER WARRANTY OTHER TIME HAD TO PAY OUT OF POCKET), TURBO, SENSORS, PVC, STEERING, CONVERTER (OUT OF POCKET), REAR AXLE (OUT OF POCKET), ETC. HAVE ALL DOCUMENTS BUT DO NOT HAVE A WAY TO PROVIDE THEM IN THIS FORUM. PROBLEMS STARTED UNDER CERTIFIED WARRANTY BUT CONTINUED AFTER. BOUGHT CAR W/ APPROXIMATELY 23,000 MILES ON IT. BEEN NOTHING BUT A BIG HEADACHE. CAR IS WELL TAKEN CARE OF BUT CONTINUES TO HAVE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937220December 23, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/31/2017*CT UPDATED 032/06/17*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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