Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10945822January 17, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR THE AIR BAGS, BUT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN AND NHTSA CAMPAIGN NUMBER WERE NOT AVAILABLE. UPDATED 03/07/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945853January 17, 2017
AIR BAGS
TAKATA RECALL TAKATA RECALL DATE: FEBRUARY 9, 2016; NHTSA RECALL NUMBER: 16V079; MANUFACTURER RECALL NUMBER: 69M8 DEFECTIVE PART RECALLED: DRIVER FRONTAL AIRBAG INFLATOR. RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE AFTER MANY MONTHS OF BEING TOLD BY THE LOCAL DEALER THAT THE PART WAS NOT READY, I CONTACTED VW OF AMERICA IN DECEMBER 2016 AND THEY TOLD ME THEY HAD NO PLANS FOR MAKING THIS REMEDY INFLATOR AVAILABLE AND DID NOT FORESEE EVER HAVING THIS PART MANUFACTURED IN THE NEAR OR DISTANT FUTURE AND THEREFORE COULD NOT GIVE ME AN ESTIMATED DATE OF AVAILABILITY. THIS 2007 CAR HAS ONLY APPROXIMATELY 83,000 MILES AND HAS BEEN VERY WELL MAINTAINED, AND WE INTEND TO KEEP IT FOR MANY YEARS IN THE FUTURE. WHAT ARE WE SUPPOSED TO DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945325January 14, 2017
AIR BAGS
TAKATA RECALL - WHEN WILL THE AIR BAGS BE REPLACED? I AM DRIVING WITH RECALLED, UNSAFE AIRBAGS AND THERE APPEARS TO BE ABSOLUTELY NO PLAN FOR REPLACING THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945329January 14, 2017
AIR BAGS
TAKATA RECALL. I BOUGHT THE CAR IN MARCH 2016 FROM AN OFFICIAL VW DEALER IN SEATTLE, CARTER MOTORS. VW HAD RECALLED THIS CAR ON 9 FEBRUARY 2016, BUT THE DEALER DID NOT INFORM ME. I SUBSEQUENTLY REGISTERED THE CAR WITH VW OF AMERICA, USING A FORM SUPPLIED WITH THE VEHICLE. I DID NOT HEAR FROM VW AND THEY DID NOT INFORM ME OF THE RECALL OF MY CAR. ONCE I FOUND OUT ABOUT THE RECALL STATUS (USING THE NHTSA ONLINE TOOL) I CONTACTED THE DEALER, BUT HE WAS NOT WILLING TO UNDO THE ORIGINAL PURCHASE, OFFERING ME HALF OF WHAT I HAD PAID FOR THE CAR "BECAUSE IT IS AFFECTED BY THE RECALL". THIS WAS A $9,000 LOSS TO ME (I TRADED THE CAR IN, AS I WAS NOT COMFORTABLE HAVING MY 18-YEAR OLD DAUGHTER DRIVE A CAR WITH AN UNRESOLVED ISSUE THAT HAS KILLED 14 DRIVERS SO FAR). I HAVE TWO COMPLAINTS: 1. VW OF AMERICA IS OBVIOUSLY NOT HONORING ITS AGREEMENT TO IDENTIFY AND CONTACT DRIVERS OF RECALLED VEHICLES. I PROVIDED THE VEHICLE VIN AND ALL MY CONTACT DETAILS TO THE COMPANY, BUT NEVER HEARD FROM THEM AGAIN. THIS SEEMS TO BE IN BREACH OF THE AGREEMENT VW OF AMERICA HAS WITH THE NHTSA. 2. AN OFFICIAL VW DEALER (CARTER MOTORS) SOLD ME A RECALLED CAR, WITHOUT DISCLOSING THIS FACT. AT THE VERY LEAST, THAT IS ETHICALLY CORRUPT. THEY WERE SUBSEQUENTLY UNWILLING TO REMEDY THIS, STATING THEY HAD "DONE NOTHING WRONG", AND I GOT TO BEAR THE LOSS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944977January 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945108January 13, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945156January 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945177January 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945203January 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 03/08/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945216January 13, 2017
AIR BAGS
TAKATA AIRBAG INFLATOR RECALL. STILL NO REMEDY HAS BEEN COMMUNICATED TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944507January 12, 2017
AIR BAGS
VIA USPS ( ATTORNEY SOLICITATION ) I HAVE BEEN ADVISED THERE IS A PROBLEM WITH THE DRIVER'S SIDE AIRBAG. VOLKSWAGEN HAS NOT CONTACTED ME CONCERNING THEIR PLAN FOR REPAIR. CAN YOU GET MATTERS RESOLVED ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944512January 12, 2017
VISIBILITY/WIPER
ONE OF THE ACTUATORS IN THE HVAC SYSTEM PREMATURELY FAILED AND HAD TO BE REPLACED. I BELIEVE IT WAS THE RECIRCULATION ACTUATOR. I COULD NOT GET THE CAR TO PROPERLY DEFROST, CAUSING DANGEROUS DRIVING CONDITIONS AS VISIBILITY THROUGH THE FOGGED WINDSCREEN WAS DRASTICALLY REDUCED. THE DEALERSHIP REPLACED THE ACTUATOR (AT MY EXPENSE) AND THE ISSUE WAS RESOLVED. AN ACTUATOR SHOULD NOT BE FAILING THIS EARLY IN THE VEHICLE'S LIFETIME. I, THE USER, DID NOT DO SOMETHING SPECIAL TO CAUSE THIS TO OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944515January 12, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944539January 12, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS) HOWEVER, THE PARTS FOR THE RECALL REPAIR. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944576January 12, 2017
AIR BAGS
I WENT TO HAVE AN APPRAISAL DONE ON MY CAR AND I WAS TOLD THE DRIVER SIDE AIR BAG WAS DEFECTED, AND I DON'T FEEL SAFE DRIVING A CAR THAT COULD CAUSE HARM TO ME. (IN CASE OF EMERGENCY.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944565January 12, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED A NOTICE IN THE MAIL ALMOST A YEAR AGO AND THE COMPANY HAS NOT SENT ME ANY INFORMATION ABOUT FIXING THIS DANGEROUS AIRBAG ISSUE. I STOPPED BY A LOCAL DEALER AND THEY SAID THEY ARE NOT AWARE OF ANY FIX COMING SOON. I THINK A YEAR SEEMS LIKE A VERY LONG TIME TO BE DRIVING ONE OF THEIR PRODUCTS THAT HAS A KNOWN ISSUE WHICH COULD ENDANGER ONE'S LIFE. WHAT DO YOU THINK? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944612January 12, 2017
AIR BAGS
TAKATA RECALL. I CANNOT SELL MY CAR UNLESS THIS IS FIXED! I AM STUCK WITH A DANGEROUS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944264January 11, 2017
AIR BAGS
TAKATA RECALL >>>>>> THIS NEEDS TO BE TAKEN CARE OF.. SAFETY!!!!!!! IT'S MY EVERYDAY CAR.... AND AM GETTING NO HELP FROM DEALER ABOUT THIS!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944341January 11, 2017
AIR BAGS
TAKATA RECALL SUMMARY: TAKATA HAS REPORTED THAT THE DRIVER FRONTAL AIRBAG INFLATOR COULD POTENTIALLY RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. SAFETY RISK: AS REPORTED BY TAKATA: IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY: REPLACE DRIVER AIRBAG INFLATOR. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944356January 11, 2017
AIR BAGS
TAKATA RECALL. DRIVER FRONTAL AIRBAG TAKATA SDI INFLATORS - NO REMEDY AVAILABLE NO REMEDY OR REPAIR YET AVAILABLE. THIS RECALL HAS BEEN ONGOING SINCE FEBRUARY 2016, BUT THEY STILL DO NOT HAVE THE REPLACEMENT AIRBAGS AVAILABLE? I BELIEVE ITS NOW WELL PAST A TIMELY MANNER. I AM AFRAID TO DRIVE MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Passat