Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10948631January 31, 2017
AIR BAGS
TAKATA RECALL- RECEIVED NOTICE OF RECALL APRIL 1, 2016. REPLACEMENT PARTS STILL NOT AVAILABLE ALMOST A YEAR LATER. DELAY IS UNACCEPTABLE WHEN IT COMES TO SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948659January 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948666January 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE DEALER STATED THAT THE VEHICLE COULD NOT BE TRADED-IN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948683January 31, 2017
AIR BAGS
I HAVE NEVER RECEIVED A RECALL NOTICE FROM THE STATE OF TEXAS OR VOLKSWAGON CONCERNING THE DRIVER TAKATA AIRBAG RECALL. I DISCOVERED THE RECALL BY RESEARCHING ONLINE. I CALLED VOLKSWAGON OF AMERICA AT 1-800-822-8987. CASE # 170074388. THEY CONFIRMED THAT THE TAKATA AIRBAG RECALL EXISTS. THE TOOK MY INFORMATION. I ASKED FOR A REMEDY. THE RECALL FIX IS NOT AVAILABLE. I ASKED FOR MY OTHER LEGAL REMEDIES CONSIDERING THE RECALL HAS BEEN SINCE FEBRUARY 2, 2016. I ASKED FOR THE AIRBAG TO BE DISMANTLED AT THE DEALERSHIP OR TO RECEIVE A RENTAL CAR UNTIL THE REMEDY IS AVAILABLE. A RENTAL/REPLACEMENT VEHICLE WAS DENIED. I DID NOT ASK FOR A REFUND AS YET. I WOULD LIKE ASSISTANCE WITH ASSERTING MY LEGAL RIGHTS TO DRIVE A SAFE VEHICLE. THE PREFERRED REMEDY IS A RENTAL CAR UNTIL THE RECALL FIX IS READY OR A REFUND. BASICALLY VW AMERICA SAID GOOD LUCK- WE WILL CONTACT YOU WHEN THERE IS A FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948711January 31, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE DOOR LATCH FAILED TO KEEP THE DOOR CLOSED. THE DEALER STATED THAT THE DOOR LATCH ASSEMBLY NEEDED TO BE REPAIRED (PART#5K1-837-015-E). THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,368.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948434January 30, 2017
AIR BAGS, VISIBILITY/WIPER
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE WINDSHIELD WIPER FLUID DISPENSER MOTOR DID NOT WORK. THE FAILURE OCCURRED WITHOUT WARNING. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED AND FLASHED A PICTURE OF AN INFLATED AIR BAG WITH A "VEHICLE STATUE, AIR BAG DEFAULT" WARNING MESSAGE. THE FAILURES WERE NOT DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE WINDSHIELD WIPER MOTOR WAS NOT INCLUDED IN A RECALL AND THE AIR BAG FAILURE WAS NOT RECALL RELATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 11/15/17 *BF UPDATED 12/1/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948585January 30, 2017
FUEL/PROPULSION SYSTEM
LEAKING FUEL LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947916January 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/05/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948049January 27, 2017
VISIBILITY/WIPER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WINDSHIELD VISIBILITY DEFROST/DEFOG FAILURE: DEFROST FAILED ON PASSENGER SIDE OF VEHICLE. NO HEAT ON PASSENGER SIDE OF VEHICLE. CAUSES ICE ACCUMULATION ON WINDSHIELD AND FOGS UP DUE TO INSUFFICIENT HEAT. CAUSES SAFETY AND DRIVE-ABILITY ISSUES IN COLD AND EXTREME COLD WEATHER. HEATER CORE FAILURE MATCHES SIMILAR FAILURE REPORTED NHTSA ID #10079822. REPAIR IS THE EXACT SAME AS NHTSA ID #10079822 AS WELL AS SAME REPAIR REPLACEMENT PART. SHOP ACKNOWLEDGES THAT THE SAME PART MANUFACTURE FAILURE EXISTS BUT DOES NOT INCLUDE THIS VIN. VW NEEDS TO EXPAND PART FAILURE TO INCLUDE ADDITIONAL VEHICLES WITH SAME FAILING PART. FAILED PART NUMBER 561.819.031.A AND REPLACED WITH 561.819.031.B. DIAGNOSIS IS IDENTICAL TO THE 2013 GASOLINE PASSAT. I HAVE ALSO CONFIRMED THAT THIS REPAIR IS ONLY BEING OFFERED FOR GASOLINE CARS AND NOT THE DIESEL CARS. I CANNOT CONFIRM BUT I BELIEVE THAT IT HAS TO DO WITH THE DIESEL RECALL. THIS IS ROTTEN I AM NOT OFFERED A FIX FOR THE EMISSIONS AND THEY WILL BUY MY CAR BACK BUT I WOULD TAKE A LOSS OF $3000. IN THE MEAN TIME THEY ARE NOT OFFERING EXTENDED WARRANTY REPAIRS OR ARE ONLY OFFERING THEM ON GASOLINE FUELED CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948054January 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947820January 26, 2017
AIR BAGS
TAKATA RECALL. WAS NOTIFIED BY LETTER DATED APRIL 2016 ABOUT THE RECALL. AS OF JANUARY 2017, THERE IS STILL NO RESOLUTION TO THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947850January 26, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED NOTICE OF THE TAKATA AIRBAG RECALL IN APRIL OF 2016, BUT THE DEALER SAYS THE PARTS ARE STILL NOT AVAILABLE FOR FIXING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947868January 26, 2017
AIR BAGS
TAKATA RECALL CAN'T YOU MAKE THE KILLER AIRBAG REMOVABLE IF A SHOULDER-TYPE SEAT BELT AS USED IN RACE CARS IS INSTALLED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947875January 26, 2017
AIR BAGS
TAKATA RECALL: NOTHING HAS HAPPENED SO FAR, BUT I WAS ALMOST IN A WRECK THIS MORNING AND I'M SCARED. WHAT IF MY AIRBAG DEPLOYS AND SERIOUSLY INJURES ME OR A LOVED ONE? I THINK A FAR SOLUTION WOULD BE TO ALLOW CONSUMERS TO TRADE IN DEFECTIVE VEHICLES WITH ONES THAT DO NOT HAVE THIS AIRBAG AT THE MANUFACTURER'S, I.E., TAKATA'S EXPENSE. THEY KNEW THESE AIRBAGS WHERE DEFECTIVE AND IT TOOK DEATHS AND SERIOUS INJURIES FOR THEM TO DO THE RECALL. NOW, EVERYDAY, I'M TERRIFIED OF BEING EVEN IN A FENDER BENDER. SOMETHING NEEDS TO BE DONE AND SOON! WE HAVE KNOWN ABOUT THIS FOR ALMOST TWO YEARS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947701January 26, 2017
AIR BAGS
TAKATA RECALL, I WENT TO DEALER AND THEY SAID THEY DO NOT HAVE THE PARTS YET, I EVEN OFFERED TO PAY FOR THE PARTS AND THEY DID NOT WANTED TO DO IT. IT IS WEIRD BECAUSE ONE OF THEIR SALESMAN TOLD ME THAT THEY HAVE BEEN REPLACING A LOT OF AIR BAGS FOR THE CARS THEY HAVE FOR SALE, I THINK THEY ARE GETTING SAFE TO SALE THEIR STOCK FIRST AND NOT FIXING THE CARS THAT HAS BEEN ALREADY SOLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947546January 25, 2017
AIR BAGS
TAKATA RECALL - I RECEIVED A NOTIFICATION FROM VW APRIL 2016 REGARDING THE SAFETY RECALL OF THE TAKATA SDI DIRVER FRONTAL AIRBAG. NHTSA:16V078. TO DATE, THIS HAS NOT BEEN RECTIFIED BY VW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947562January 25, 2017
UNKNOWN OR OTHER
STEERING WHEEL CLOCK SPRING: THE STEERING WHEEL CLOCK SPRING BECAME CONTAMINATED AND THE DRIVERS FRONT AIRBAG IS LOST. IN A CRASH THE FRONT AIRBAG WON'T DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947654January 25, 2017
AIR BAGS
TAKATA RECALL. APPARENTLY MY CAR HAS HAD THIS RECALL FOR ABOUT A YEAR AND IT REALLY BOTHERS ME THAT VOLKSWAGEN NEVER BOTHERED TO NOTIFY ME. I DO NOT FEEL COMFORTABLE DRIVING THIS CAR, ESPECIALLY WITH MY FAMILY AND I WOULD HAVE REPLACED THIS CAR MONTHS AGO HAD I KNOWN. I THOUGHT THEY HAD 60 DAYS TO NOTIFY US? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947303January 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947486January 24, 2017
FUEL SYSTEM, DIESEL
THE CAR STALLED WHILE I WAS DRIVING APPROXIMATELY 25MPH AND THEN WOULD NOT START. UPON INSPECTION, VW INFORMED ME THAT THERE WERE METAL FLAKES IN THE FUEL SYSTEM REQUIRING A COMPLETE REPLACEMENT OF THE FUEL SYSTEM AT A COST OF $7500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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