Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10955067February 16, 2017
ELECTRICAL SYSTEM, ENGINE, STEERING
CAR WILL NOT START AFTER FLASHING SIGN OR IT COULD STOP ANYWHERE WHICH COULD CAUSE CRASH: STEERING - INSPECT FOR STEERING CONCERN - COMFORT CONTROL MODULE NEED TO BE REPLACED AT NO COST TO THE OWNER OF THE CAR - STEERING COLUMN CONTROL MODULE: ELECTRONIC STEERING COLUMN LOCK, HARDWARE NEED TO BE REPLACED AND PROGRAM CORRECTLY AT NO COST TO THE OWNER OF VEHICLE AS IT IS VW PROGRAMING IS DEFAULTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955084February 16, 2017
ENGINE
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE ENGINE WAS FAILING, WHICH REQUIRED THE ENGINE TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955134February 16, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955151February 16, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955174February 16, 2017
AIR BAGS
TAKATA RECALL - I HAVE BEEN WAITING OVER A YEAR FOR THIS TO BE REMEDIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954799February 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS ISSUED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/17/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954869February 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN COULD NOT BE DECODED TO FIND PART AVAILABILITY INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954890February 15, 2017
ENGINE
I BOUGHT THIS CAR UNAWARE OF A CARBONIZATION ISSUE ON THE VALVES\. THE CARBON BUILD UP CAUSES A MISSFIRE READ AND A LEAN FAULT IN LEFT BANK. THE MISSFIRE ISSUE MAKES THE VEHICLE VIRTUALLY UNDRIVABLE WHICH PUT ME AND MY FAMILY IN DANGER AT THE TIME THIS OCCURD. ACCORDINGLY AFTER PLENTY OF RESEARCH THIS APPARENTLY IS A VERY COMMON ISSUE AND IS A MANUFACTURE ISSUE SINCE THE ISSUE COULD BE SOLVED BY PLACING THE FUEL INJECTORS BEHIND THE VALVES TO CLEAN THEM INSTEAD THEY ARE COSTING CONSUMERS OBSCENE AMOUNTS OF MONEY AND PUTTING THEIR LIVES AT RISK FOR NO OTHER REASON THEN TO NOT FIX THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954953February 15, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED THE FAILURE OF THE VEHICLE NOT STARTING WHEN PROMPTED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954432February 14, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE IDLING, THE VEHICLE SUDDENLY SHUT OFF AND THE DRIVER WAS UNABLE TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL RAIL WAS FAULTY AND FUEL LEAKED FROM THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V028000 (FUEL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954522February 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954545February 14, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954400February 14, 2017
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
1. THE LIGHTING RECALL I HAVE HAD MY CAR SERVICED AT LEAST 4XS FOR LIGHT.. THE LIGHT IS STILL NOT FIXED, EVERY TIME THE HOOD IS OPEN AND CLOSED THE LIGHT GOES OUT. 2. I WAS SENT RECALL LETTER ABOUT AIRBAG, I WENT TO HAVE IT FIXED AND WAS TOLD THAT THE SENSOR GOT WET AND ITS MY RESPONSIBILITY AND WAS CHARGED ALOMOST 1K TO FIX IT.3. MY CAR WHILE DRIVING SAYS SETTINGS ARE NOT ACCESSIBLE, THIS IS CONSTANT AND ITS NOT AS THOUGH IM TRYING TO CHANGE THE SETTINGS, WHILE DRIVING. ALSO THE LAST TIME I TOOK MY CAR IN FOR SERVICE I PAID FOR MY AC FILTER TO BE CHANGED AND IT WASN'T THEY SAID MY TIRES WERE OK THEY WERE NOT. I HAVE BEEN KICKED OUT OF ONE DEALERSHIP BECAUSE THE SERVICE MANAGER WAS CLEARLY A RACIST. I HAVE HAD SO MANY PROBLEMS AND WHEN I CALL VW OF AMERICA IM PUT ON HOLD, JUST TO BE TOLD THAT THERE IS NOTHING THEY CAN DO. NOW THEY ARE CALLING ME OVER, AND OVER TO EXTEND MY WARRANTY, I PAID FOR MY CAR IN FULL.. I CANT GET ONE PERSON TO TAKE MY ISSUES SERIOUSLY, I CAN BARELY SEE THE ROAD WHEN DRIVING, THE CARS SETTINGS CONSTANTLY CHANGE. LAST BUT NOT LEAST I PAID FOR COSMETIC ISSUES AND HAD A NEW BATTERY PUT IN ALL WHILE UNDER WARRANTY. BECAUSE THE SERVICE MANAGER KICKED ME OUT OF DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954268February 13, 2017
AIR BAGS
TAKATA RECALL DEALERSHIP WILL NOT PROVIDE LOANER. I AM TRYING TO BUY A NEW CAR, AND DEALERSHIPS ARE DEVALUING THE PRICE OF MY CAR SINCE THE RECALL HAS NO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954111February 12, 2017
AIR BAGS
I WANTED TO FIND OUT HOW MUCH CREDIT VW IS GOING TO GIVE ME FOR THE TAKATA RECALL ON MY VEHICLE SINCE ITS ELIGIBLE AND I WAS DRIVING IT BEING VERY VULNERABLE TO THIS. I HAVE ALREADY RETURNED BACK MY VEHICLE (TERMINATION OF LEASE) BUT WANTED TO GET THE REIMBURSEMENT FROM VW FOR THE TAKATA RECALL AS ELIGIBLE. VIN:[XXX] ACCOUNT NUMBER:882794211 VEHICLE:2013 PASSAT SE W/SUNR PLEASE ADVISE. THANKS! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10953823February 10, 2017
STRUCTURE:BODY
CONCERNING ISSUE DESCRIPTION FROM VW: "IN EXTREME OUTSIDE COLD TEMPERATURES THE FRONT DOOR LATCHES MAY FREEZE (DUE TO MOISTURE), PREVENTING DOOR LATCH FROM OPERATING." MY CAR WAS PARKED OUTSIDE OF MY APARTMENT IN COLUMBUS, INDIANA. THE AMBIENT TEMPERATURE WAS 28 F. FRONT DRIVER'S DOOR LATCH CAN'T BE OPENED FROM OUTSIDE NOR INSIDE. I HAVE UNLOCKED THE DOOR USING REMOTE AND ALL OTHER THREE DOORS CAN BE OPENED. I'M CONCERNED IF AN ACCIDENT OCCURS, I'LL BE TRAPPED INSIDE BECAUSE I CAN'T OPEN THE DOOR ON DRIVER'S SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953841February 10, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953838February 10, 2017
AIR BAGS
I HAVEN'T BEEN ABLE TO DRIVE THE CAR FOR 1 YEAR BECAUSE THE AIRBAG IS BAD.(TAKATA AIRBAG RECALL) THE AIRBAG WAS RECALLED IN 2/2016, AND IT'S NOW 1 YEAR LATER AND I STILL HAVE NO FIX FOR IT. I REFUSE TO PUT MY KIDS IN THE CAR AND I CAN'T SELL IT UNTIL THE RECALL IS FIXED. SO I HAVE A CAR THAT I'M STILL PAYING FOR AND I CAN'T DRIVE IT SAFELY. I CALLED VW AND THEY COULDN'T OFFER ANY TIME FRAME FOR WHEN IT WOULD BE FIXED. I NEED VW TO BUY THIS FROM ME OR SOMETHING, BECAUSE I'M LOSING MONEY ON A CAR THAT I CAN'T DRIVE AND I CAN'T SELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953874February 10, 2017
AIR BAGS
MY VW APPEARS ON THE LIST OF BAD AIRBAGS YET WE HAVE NOT BEEN CONTACTED BY VW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953909February 10, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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