Toyota Land Cruiser Complaints

367 consumer complaints on file.

#11690872October 1, 2025
SERVICE BRAKES, SUSPENSION
Distance between the road and the underside of the wheel arches in the rear differs by 1.25 inches. Rear sagging to the left. Left rear spring weaker than right rear. Accentuated body lean when taking a right hand turn. Same load over each wheel causes more compression on the left spring versus the right spring. Toyota states the right to left is equal...this is not case.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689326September 24, 2025
UNKNOWN OR OTHER
As I was driving with my family at normal freeway speeds, a loud explosion rang out from the top of vehicle. The sunroof glass exploded and fell onto us below. There was no other cars near us, and no overpass. When the glass exploded, it sounded like a bomb, and appeared pressure was the reason, as it exploded upward, leaving the shape of an exploded volcano on the top of the sunroof. No rock or other object could have caused this from the outside: the impact would have had to come from inside of the vehicle. The vehicle is currently at the dealership being inspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689236September 23, 2025
VISIBILITY/WIPER
We have a brand new Toyota Land Cruiser which is roughy two months old with just over 2000 miles on it. The plastic on our side views mirrors are literally melting as is the plastic on the side of the doors. The dealership refers to this as a “common” Toyota compliant called solar convergence which is NOT covered under the manufacturer’s warranty. While the immediate damage is not causing a loss of visibility as the distortion continues it certainly will at some point. We have yet to receive a cost repair: Toyota should be forced to recall all Land Cruiser which use plastics known to be prone to solar convergence and replace all plastic at no charge. This is simply appalling that they are allowed to use these cost cutting materials in something as important as a side view mirror.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687418September 15, 2025
ELECTRICAL SYSTEM
Temperature control module, AC amplifier and/or blend door actuator not functioning properly. air flow manual controls non responsive at certain temperature settings. Blend door actuator improperly overriding manual controls and cutting airflow significantly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686700September 11, 2025
VISIBILITY/WIPER
The driver’s side mirror vibrates at highway speeds (to the point of blurriness, distortion, distraction). My local Toyota dealership confirmed the issue, however they said it happens on all land cruisers so they aren’t willing to repair it. It’s a manufacturing defect and safety issue. It’s totally unacceptable and if the issue exists across the entire product line, Toyota should be held responsible for fixing the issue through a recall process.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685398September 5, 2025
SEAT BELTS
The contact called on behalf of the owner of a 1984 Toyota Land Cruiser. The car dealer and business received notification of NHTSA Campaign Number: 89V155000 (SEAT BELTS); however, the part to do the recall repair was no longer available. The local dealer was contacted. The manufacturer was made aware of the issue and informed the contact that the recall was no longer active, and that the recalled parts were no longer in production. The manufacturer had not provided any assistance to the contact. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685165September 4, 2025
UNKNOWN OR OTHER
Water pump failed at under 60k, but was just over 60k miles when I brought into Toyota Dealer (Rudy Luther, Minnetonka MN). Toyota denied claim and won’t stand behind a water pump failure. This part doesn’t have any maintenance needed per manufacture documentation within the miles I have on vehicle. Further - this is becoming a topic within many forums that Toyota has an issue with water pumps and is fully aware of this. I’d like to see Toyota take care of this issue and pay for this repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684817September 3, 2025
UNKNOWN OR OTHER
The Land Cruiser sent me to the ER for 6 staples in my head. When reaching in through the rear window I hit my head on the sharp camera mount. It has a very hard edge that is also mounted much lower than the window opening.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11683203August 26, 2025
SERVICE BRAKES
Brakes are extremely loud especially when backing up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679627August 10, 2025
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Lane Keeping assistance and Lane Departure warning include components that allow the vehicle to steer itself. They may be subject to cyber-attack and/or otherwise malfunction. it is my experience that one or the other is causing my vehicle to veer into other lanes of traffic as well as oncoming traffic on the other side of the road. I own the vehicle outright and it is available for inspection upon request. I have expressed my concern numerous times to Toyota. as an aside, on a second Toyota I owned, the hydrogen Mirai, I had similar concerns. and the dealer said it was the alignment and showed me a report stating that it was out of alignment and that they fixed the alignment. it did not resolve the problem, and I sold them the vehicle back at substantial loss to myself. I feel that I take my life in my own hands every time I get behind the wheel of the Land Cruiser, and I do not believe I can justify that risk anymore. No not with this vehicle. Allegedly Yes the vehicle has been inspected by the Manufacturer. It has certainly been to the dealership five to seven times since I bought it in March of 2025. There were no warnings of the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677206July 30, 2025
SERVICE BRAKES
At startup in garage in subfreezing condition. I put vehicle in reverse and brakes did not engage at normal pedal pressure. I had to push the brakes with extreme force to slow down the backwards movement. I did not think I would be able to stop the car. I had driven the vehicle the night before in wintery conditions and parked in my detached unheated garage. I feel like there may have been ice build up on the brake pads/rotors. Has not happened again but I have not had the exact same conditions. Will note the engine was revving at a little higher rpm because it was very cold out and was at start-up (normal behavior) but created a bit more force in reverse. There would have been a collision if something were behind me, it took that long to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676378July 26, 2025
STRUCTURE:BODY, SERVICE BRAKES
2025 Land Cruiser bought 7 months ago constant rattling and tapping noise near passenger rear near pillar B and C. Brought to the dealer for corrective action to identify, address and to resolve the problem due to annoying ticking, rattling and tapping noise while travelling on a rough road. According to a service adviser their mechanics from dealer dismantled panels and head liners to pinpoint noise and find out that, the noises is located near pillar C and pillar B. As recommendation by the service adviser the Land Cruiser needed to be bring to a car body shop to reweld parts from both pilar B and C that was creating the rattling noise. I believe the 2025 Land Cruiser have a manufacturer welding defects that creating the rattling and tapping noise which is needed to be thoroughly investigated. Pillars a, b, c, and d on cars which have welding defects can compromise the safety of the vehicles and its occupants. 1. It weakens the structure and reduce crashworthiness. 2.Failure of welded components will reduce strength and load bearing. 3.Risk of cabin collapse. 4.It impact on safety features this areas is where airbags and safety belts been supported. 5. Welded defects will increase risk of accidents and injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674493July 18, 2025
SERVICE BRAKES
Since new, the brakes squeak loudly when backing up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673172July 13, 2025
SERVICE BRAKES
From 3,000 miles to now 8,300 miles, it started occasionally when you put it in reverse a loud squeal, like the brakes are going bad, now it’s literally every time you put it in reverse. Dealership said “most all of new Toyota suv and full size truck are doing it, and there’s nothing they can do
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668378June 21, 2025
UNKNOWN OR OTHER
While driving on highway in New Jersey we heard something that sounded like a gunshot. We pulled back the sun shade for the sunroof and discovered sun roof had exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668184June 20, 2025
POWER TRAIN
The transmission slams hard into gear when accelerating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665379June 6, 2025
SERVICE BRAKES
Horrible squeaking when car is backing up in reverse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664740June 4, 2025
SERVICE BRAKES
Vehicles brakes squeal when reversing on startup after vehicle has been allowed to sit. Braking at 10mph or slower is not smooth and has an abrupt sudden loss when transitioning from the energy regeneration to the hydraulic brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664043May 30, 2025
SERVICE BRAKES
The brakes when in reverse squeal the loudest I have ever heard in a car (even those that I have had over 150K miles. The car, with only 4272 miles on it, is now doing this pretty much each time I go in reverse. Today, 5/30/2025 the dealership was able to reproduce the problem. However, they say that Toyota has not made a remedy available. This is disturbing considering it is the brakes and the noise is loud. To me, squealing brakes indicate brakes that could fail - that is a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663153May 27, 2025
POWER TRAIN
2018 Toyota Landcruiser. Potential vehicle crash, injury, damage, loss of value, reduced lifespan & reliabilty. Issue #1 - 2-3 times a month I experience shift shock. The transmission hesitates shifting up between 1->2 gear or down 2->1 gear at less than 15 mph. Depending how far you push the accelerator to force it to shift into gear, the car can shift into gear after hesitating so hard it feels like the vehicle was hit from behind. Dealer checked for codes and nothing was recorded despite being an anomalous event and Toyota having a HISTORY OF SHIFT SHOCK. 2016-2017 Landcruiser and issued a TSB [XXX] Contacted Toyota to report the issue and was told they have not received any reports for my year or later, which is likely untrue. If the ECU/TCU was coded to log shift shock I think they’d have a lot of reports. FYI Toyota is having similar issues with the 2025 Lexus GX550. Issue #2 - shift hesitation of 1-2 seconds before shift shock may result in a crash or injury. Normally experience shift shock slowing down close to a stop in left turn lane to cross oncoming traffic. The pause results in a delay of acceleration that may result in a crash causing injury and damage to property. Transmission hesitation/shift shock can also occur slowing down for a red light changing to green where you almost come to a stop then need to accelerate suddenly. The hesitation may result in the vehicle being rear ended due to loss of speed/control. Issue #3 - shift shock could also result in a crash or loss of control dealing with slippery conditions caused by rain, snow, ice. I live in Colorado and experience all 3. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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