Subaru Crosstrek Complaints

1,200 consumer complaints on file.

#11344236August 9, 2020
WHEELS
AT LESS THAN 60,000 MILES MY WHEEL BEARINGS STARTED MAKING A LOUD HUMMING NOISE. THE NOISE GETTING LOUDER THE FASTER I GO. IT'S IS A CONSTANT NOISE THAT ONLY GOES AWAY WHEN I STOP. I HAVE NEVER TAKEN THE CAR OFF ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343750August 6, 2020
ENGINE
VEHICLE IN MOTION ,ACCELERATED WITHOUT WARNING , AND COLLIDED INTO A TREE LOCATED ON CURB OF SIDEWALK, NO INJURIES TO 2 OCCUPANTS WEARING SEATBELTS, MAJOR DAMAGE TO FRONT OF VEHICLE. NO EXPLANATION FOR VEHICLE MOVING UNEXPECTLY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11343763August 6, 2020
VISIBILITY/WIPER
WINDSHIELD CONSTANTLY POPPING LIKE IT IS CRACKING FROM WHEN NEW. SMALL ROCK HIT IT AND A HUGE CRACK ACROSS AT LEAST 25% OF WINDSHIELD BEFORE YOU COULD HAVE IT REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343416August 5, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
SOME TIME THIS CAR ACELERACIN MORE LIKE PUT MORE FULL, I START TO NOTICE WHEN I WAS DRIVEN IN THE SPECIFIC SPEED AND THE CAR START TO PUT MORE FULL AND SPEED MORE THAN I WAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342750August 2, 2020
UNKNOWN OR OTHER
THE KEY GOT STUCK IN THE STEERING COLUMN. I COULD NOT REMOVE IT UNTIL I VIEWED A YOUTUBE VIDEO THAT EXPLAINED HOW TO START THE CAR AND MOVE THE SHIFTER FORWARD AND THEN REVERSE AGAIN. OTHERS HAVE HAD VERY SIMILAR PROBLEMS WITH THEIR SUBARU VEHICLES. THE VEHICLE WAS STATIONARY AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342768August 2, 2020
VISIBILITY/WIPER
4 INCH CRACK SUDDENLY APPEARED ON THE PASSENGER SIDE OF THE WINDSHIELD. IT STARTS FROM THE BOTTOM OF THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342502July 31, 2020
VISIBILITY/WIPER
WHILE DRIVING ON AN INTERSTATE, A CRACK FORMED ON MY WINDSHIELD. IT STARTED PRECISELY AT THE BASE AND WENT UPWARD CLEANLY ABOUT 4 INCHES. NO OBJECTS HIT THE WINDSHIELD, AND THERE WERE NO PRIOR CRACKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342121July 29, 2020
VISIBILITY/WIPER
I HAD MY 2020 SUBARU CROSSTREK (BRAND NEW, OFF THE TRUCK) FOR LESS THAN A MONTH WHEN A CRACK APPEARED IN THE LOWER LEFT PASSENGER SIDE OF MY WINDSHIELD. I DIDN'T HAVE ANY HISTORY OF SOMETHING HITTING THE WINDSHIELD, IT JUST CRACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341570July 26, 2020
WHEELS
WHEN TURNING CLICKING NOISE WAS COMING FROM WHEEL AREA. CAR HAS ONLY 50,000 MILES. WHEN I TOOK CAR IN FOR OIL CHECK MECHANIC CHECKED IT OUT FOR ME. THEY ENDED UP REPLACING THE PASSENGER CV AXLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340913July 22, 2020
UNKNOWN OR OTHER
2016 SUBARU CROSSTREK DRIVING WENT TO PARK KEY GOT STUCK IN IGNITION COULD NOT TAKE IT OUT CANT UNDERSTAND WHY SO MANY PROBLEMS AND NO RECALLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340391July 20, 2020
POWER TRAIN
I PUT MY CAR INTO PARK AND I TRY TO TURN MY CAR OFF THE KEY TURNS HALF WAY AND STOPS. I CAN'T GET THE KEY OUT. I TRY AGAIN BY TURNING THE CAR ON AND OFF. SOMETIMES THAT WORKS. SOMETIMES PUTTING IT INTO DRIVE AND AND THEN PARK AGAIN WORKS. IT IS BECOMING A PROBLEM MORE AND MORE FREQUENT. IT CAN TAKE UP TO 3 MINUTES OF FIDGETING TO GET THE KEY OUT OF THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340448July 20, 2020
VISIBILITY/WIPER
I GOT IN MY 2017 CROSSTREK PREMIUM ON FEBRUARY 11, 2020 THAT WAS PARKED IN MY DRIVEWAY AND NOTICED A CRACK IN THE PASSENGER SIDE WINDSHIELD. IT WAS NOT THERE THE DAY BEFORE. I DID NOT HIT ANYTHING, NOTHING HIT ME. I DO NOT OFF ROAD. THE CRACK WAS SPONTANEOUS. NOW THE CRACK HAS SPROUTED INTO SEVERAL SPONTANEOUS CRACKS THAT ARE CONTINUALLY GETTING WORSE, CLIMBING APPROX. 1/3 OF THE WAY UP THE WINDSHIELD! I HAVE PHOTOS OF THE PROGRESSION OF THE CRACK STARTING FEBRUARY 2020 TO THE PRESENT, EACH MONTH, IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339991July 17, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE AUTO LOCK FUNCTION HAS MYSTERIOUSLY STOPPED WORKING. TRADITIONALLY, AUTO LOCK WILL WORK AS THE CAR BEGINS TO ROLL RIGHT IN REVERSE OR DRIVE. AFTER STARTUP IN MORNING ON MY WAY TO WORK, THE AUTO LOCKS MYSTERIOUSLY STOPPED ENGAGING AS THEY ALWAYS HAD BEFORE. THIS PROBLEM HAS CONTINUED AND NOW THE AUTO-LOCK FUNCTION DOES NOT WORK ALL TOGETHER. THE AUTO SHOP HAS LOOKED AT IT WITH MY LOCAL DEALER AND THEY CANNOT SOLVE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339853July 17, 2020
POWER TRAIN, ENGINE
WHEN ACCELERATING RPM DISPLAY AT APPROXIMATELY 2-3 THOUSAND RPMS STARTS TO JOLT AND THE RPM NEEDLE BOUNCES UP AND DOWN AS THE ACCELERATION CONTINUES!! THE VEHICLE DOES THIS WHEN GOING FROM A FULL STOPPED POSITION TO ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339585July 15, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
VEHICLE LOSES POWER AT HIGHWAY SPEEDS AND THROTTLE IS COMPLETELY UNRESPONSIVE/NON-FUNCTIONAL. ENGINE REMAINS ON BUT WILL NOT DELIVER POWER OR ACCELERATE. NO DASH INDICATION LIGHTS ARE DISPLAYED. CAR SLOWS DOWN RAPIDLY UNTIL THROTTLE RE-ENGAGES AT IRREGULAR INTERVALS WHICH CAN BE A FEW SECONDS UP TO THIRTY SECONDS. HAPPENS MOST FREQUENTLY AFTER DRIVING FOR APPROXIMATELY 20-30 MINUTES. HAPPENS REPEATEDLY AFTER IT INITIATES. HAVE HAD TO PULL OVER SEVERAL TIMES TO GET OUT OF THE WAY OF OTHER MOTORISTS. THIS HAS BEEN VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339350July 14, 2020
VISIBILITY/WIPER
THE WINDSHIELD HAS CRACKED WITH NO IMPACT OR DAMAGE TO CAUSE THE CRACK. THE VEHICLE HAS BEEN PARKED IN OUR RESIDENCE DRIVEWAY AND NOT DRIVEN (HOME DUE TO COVID) SO I AM CERTAIN NOTHING HAS HIT THE WINDOW TO CAUSE IT TO CRACK. THE CRACK IS VERTICAL STRAIGHT UP FROM THE DEFROSTER ELEMENT ON THE PASSENGER SIDE AND IS 10+ INCHES LONG. DEALER INDICATES THIS IS NOT UNDER WARRANTY AND WOULD COST NEARLY 3K TO REPLACE WINDSHIELD AND RECALIBRATE THE EYESIGHT FUNCTIONALITY. I UNDERSTAND FROM RESEARCH ONLINE THAT THIS IS A KNOWN ISSUE ON SUBARU MODELS, INCLUDING THE CROSSTREK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339062July 13, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V743000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ISLAND SUBARU (1257 HYLAN BLVD, STATEN ISLAND, NY 10305 (718)697-6000) WHERE THE APPOINTMENT WAS CANCELLED THREE TIMES AND THE CONTACT WAS REFERRED TO ANOTHER LOCAL DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338600July 10, 2020
VISIBILITY/WIPER
VERY SMALL ROCK HIT WINDSHIELD ON THE HIGHWAY AND CAUSED A GOOD SIZED CHIP. I UNDERSTAND THAT THESE WINDSHIELDS ARE UNDER INVESTIGATION FOR BREAKING TOO EASILY ON THIS SUBARU MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338704July 10, 2020
VISIBILITY/WIPER
MY CAR WAS PARKED APPROXIMATELY 2 HOURS AND 15 MINUTES TODAY, FRIDAY JULY 10, 2020, FROM 9:15AM UNTIL 11:30AM. WHEN I RETURNED TO MY CAR, THE WINDSHIELD HAD A CRACK ON THE RIGHT PASSENGER SIDE STARTING AT TOP OF WINDOW APPROXIMATELY 3 INCHES LONG. IT IS GOING UP AND DOWN ON THE WINDSHIELD, FROM THE TOP. I DID NOT HAVE A ROCK OR DEBRIS HIT MY WINDSHIELD WHILE DRIVING. THE PARKING LOT IS NOT NEAR A ROADWAY OR WHERE IT COULD BE HIT BY DEBRIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338449July 9, 2020
VISIBILITY/WIPER
WINDSHIELD CRACK , WHICH IS LENGTHING. NOTICED WHILE DRIVING BUT DO NOT RECALL AN IINCIDENT WHICH COULD ACCOUNT FOR THIS DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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