Subaru Crosstrek Complaints

339 consumer complaints on file.

#11758970August 24, 2026
ELECTRICAL SYSTEM
There have been multiple instances where my car has failed to “restart” if the auto-start-stop feature is on. I immediately turn that setting off every time I get into my car because if I pause for too long at a light/stop sign etc.the engine will stall and turn off (without being in park). I have reported this to Subaru on many occasions and they’ve told me to replace the battery, so I did, and nothing changed. I’ve also replaced the starter and that didn’t help either. I’m now unable to turn my car off at gas stations because I’m worried it won’t restart. I just saw that a law suit has opened because of this electrical issue so I wanted to formally report my concerns. This needs to be a safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758851August 23, 2026
ELECTRICAL SYSTEM
The battery and electrical system died while I was at a red light in traffic on my way to work. I was stuck on a major road with trucks and traffic behind me while I was stuck in the middle lane. I had to wait for help to be pushed out of traffic to the sidewalk and wait for a jump. The Subaru dealership confirmed this was an issue with their battery and auto stop/start system and charged me $600 to replace the battery. When it died, every light on my dashboard lit up but there was no prior warning. I no longer have this vehicle as I did not feel safe driving it anymore and I traded it in for something completely different.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758570August 21, 2026
SERVICE BRAKES
We brought the vehicle in for routine maintenance. They reported that all brake hoses were bulging and at risk of failing at any time. They said that there was a related recall for a similar issue on other CrossTrek's but that ours was not included in the VIN list, so was not a part of the recall. This appears to be a serious component failure which could result in a fatal accident. The fact that this happened with all brake hoses indicates a defective component. We were lucky that we found it and were able to have it addressed before the brakes failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758117August 19, 2026
UNKNOWN OR OTHER
On XXX at approximately 8:00 p.m., I was driving my 2022 Subaru Crosstrek westbound onXXX descending from the [XXX] area toward [XXX], shortly after [XXX]. It was approximately 90°F. I was traveling about 75 mph in the middle lane, going straight, with normal traffic around me. Without warning, I heard an extremely loud explosion. I initially thought that a tire on my vehicle or another vehicle had exploded. I saw what appeared to be a shower of dark material around my vehicle but did not know what had happened. I safely pulled over and only then discovered that my sunroof glass had shattered. The sunroof was completely closed and had not been opened in many months, possibly close to a year. I did not see or hear a rock, debris, or any other object strike my vehicle before the explosion. There was no impact sound or other warning before the glass failed. I had not made any unusual maneuver and there had been no collision. The shattered glass appeared to have been expelled outward and rained across the exterior of my vehicle. Fortunately, the interior sunshade was closed and prevented the shattered glass from falling directly onto me. Had the shade been open, the glass could have struck my face or eyes while I was traveling at highway speed and caused me to lose control of the vehicle. I called my husband immediately after pulling over, providing a contemporaneous record of the approximate time of the incident. I am reporting this as a serious safety concern because the sunroof glass suddenly shattered at highway speed without any observed external impact. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757799August 18, 2026
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Drivers side mirror shakes when in motion mainly on uneven roads, slurry sealed roads and freeway. 4 service visits with parts replaced at each visit - vibration still an issue. 5th appointment with engineer more parts exchanged with a claim of working as designed. Extreme distraction while driving and a safety concern when you can not see clearly out of the driver’s side mirror while driving.. currently there is a continuous vibration on the freeway and they state everything is working as designed and there is no abnormal vibration. This is a common known issue with these cars and there is no fix and the company will not admit a serious issue that effects many 2024 and 2025 models. If they replace the mirror the fix does not last long at all and the vibration comes back. I have had 5 service appointments since April to address this issue with no resolve and a continued dismissal from the dealership and the customer advocate department at Subaru. There is a current class action regarding this and still no open recall or fix from Subaru
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757077August 14, 2026
STEERING
After about an hour of driving, the vehicle’s steering wheel required slightly more force to turn when changing direction of travel., almost like it was getting stuck. Once unstuck, the steering wheel would get easier to turn, causing overcorrections in direction of travel. The dealership was unable to recreate the issue, however I experienced the same problem today 8/14/26 after taking a longer road trip. The issue today was less pronounced. No one else has inspected the vehicle. No warning lights for this issue. Lane keep assist was disabled for both instances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756779August 13, 2026
VISIBILITY/WIPER
Windshield suddenly and spontaneously cracked, violently and with an explosive sound, due to higher-than-average outside air temperature (100°F, Arizona in July). Vehicle was being driven on a freeway during cross--country trip. Crack occurred in driver's line-of-sight and presented a dangerous driving condition. In service for 2 years and 10K miles and never driven off-road or incurred a windshield chip from flying objects. Subaru refused to repair under warranty. Discovered Subaru had a recent history of similar windshield problems including some covered by Technical Service Bulletin(s).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755083August 5, 2026
ENGINE, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
On XXX while driving my brand-new 2026 Subaru Crosstrek with approximately 63 miles on the odometer, the vehicle suddenly lost acceleration. The AT Oil Temp warning flashed, followed by the Check Engine Light and multiple EyeSight and driver assistance warning lights. I immediately pulled off the road because I did not feel it was safe to continue driving. My [XXX] grandson was in the vehicle at the time. The vehicle was towed to the selling Subaru dealership. The dealer diagnosed transmission trouble codes P0700 and P0752 and determined that an internal valve body solenoid had failed. Because the solenoid is not serviceable separately, the entire valve body assembly was replaced under the manufacturer’s warranty. My concern is that a brand-new vehicle experienced a sudden loss of acceleration at only 63 miles, creating a potential safety hazard for my family and other motorists. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754078July 31, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, POWER TRAIN
Was driving on highway when all of the lights on my dash illuminated. Eventually I got a warning for oil at temp alarm. Was giving code P2757 and P0700. Looks like this a common issue in Subarus but doesn’t look like it covers anything after 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753400July 29, 2026
LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Adaptive cruise control did not disengage when brake pedal was pressed. The cars ahead of me on the highway were coming to a stop, so I tried to veer to the right since the brakes didn't work. The lane assist kept fighting me and wouldn't let me veer off to the right. Almost hit the car in front of me. Now the car is undrivable and needs to be towed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753387July 28, 2026
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
While driving on a road with a round about as I entered into the round about turn the vehicle lane keeping assist pulled the wheels and caused me to slam into the curb damaging the passenger side front and back wheel. It shoved the front wheel back into the inner fender wheel well and made the vehicle unable to be driven. I tried to counter steer to prevent slamming into the curb but there was no response from the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751846July 21, 2026
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
I leased. 2025 Subaru Crosstrek Premium last May and after I drove it for a few days I discovered the driver side mirror was shaking and made it impossible to see traffic clearly, especially at night. I took the car back to the dealer several times but they could not fix it. There is a class action lawsuit against Subaru for the defective driver side mirror.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751365July 19, 2026
ELECTRICAL SYSTEM
The 2026 Subaru crosstrek was sitting in the garage since 07/17/2026. I went out on 07/19/2026 to go to church. I tried to start it and it clicked rapidly like the battery didn't have enough juice to actually start it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750897July 16, 2026
ENGINE
- Rod #4 failure of unknown cause, although there is speculation that current failure may be related to a major repair in oil system a year ago. - My safety along with my unborn child’s, husband’s and brother in law’s were all at risk. Another driver had to take evasive action to avoid hitting us in an active fast lane on I-70 going between 65-70 mph. There was no shoulder available to pull off on until a half mile up the road. - Yes the problem has been confirmed from the dealership partially. They did not identify a cause for the sudden failure. However stated it could not be determined if this failure is or is not related to a previous major engine repair made a year ago. - The engine has been inspected by the dealership and warranty company. - There were no warning signals prior to either engine failures. The first one being a year ago for head gasket failure that allowed oil to mix with coolant. With the most recent failure the engine ticked briefly after braking to merge for construction, the oil pressure light followed by engine light turned on 5 seconds before engine completely lost power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750503July 15, 2026
UNKNOWN OR OTHER
I was advised to file a report for a known problem with Subaru 2022 Crosstrek.It involves the infotainment system failures. These are listed in a Subaru service bulletin dated 1/28/25- head unit warranty extension. My issues primarily involve carplay but there have been other issues associated with Starlink system as well. The dealer has refused to fix this even though I have an extended warranty and the service bulletin covers the repair. I have replaced the cable and the phone and there are still ongoing problems. I am aware there is a class action lawsuit in process.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750393July 14, 2026
POWER TRAIN
Viscous Coupling and center differential failing. unable to turn at low speeds. Low mileage vehicle, under 40,000. This is a several 1000$ repair that happens right after warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750332July 14, 2026
TIRES
The contact owns a 2024 Subaru Crosstrek equipped with Yokohama Tires, Tire Line: Geolandar Go, Tire Size: 225/60/R17, DOT Number: [XXX]. The contact stated that while adding fluid to a reservoir under the hood, the contact discovered that the four tires were dry-rotted on the inside of the tread. The vehicle was taken to the local dealer, where the tires were purchased, and it was diagnosed that the tires needed to be replaced. The tires were not replaced. The manufacturer was notified of the failure. The vehicle was taken to another dealer, Shults Subaru (311 Fluvanna Ave, Jamestown, NY 14701); and the dealer informed the contact that the tires needed to be replaced. The tires were not replaced. The vehicle failure mileage was approximately 10,100, and the tire failure mileage was approximately 9,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750237July 14, 2026
SUSPENSION
The contact owns a 2021 Subaru Crosstrek. The contact stated that while driving at undisclosed speeds and turning to the right or the left, the steering wheel and the vehicle were shaking and vibrating abnormally. The vehicle was taken to the local mechanic to be diagnosed, and it was determined that the control arms and struts needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750085July 13, 2026
UNKNOWN OR OTHER
The sunroof shattered for no apparent reason. The car was parked in my garage. Something caused it to explode outwardly from within Tempered glass fell going all over the front seats. Some of the glass stood in place, but would come crashing down if I was to drive it from the wind force.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750003July 13, 2026
TIRES
The contact owns a 2024 Subaru Crosstrek equipped with Yokohama Tires, Tire Line: Geolandar G91, Tire Size: 225/60/R17, DOT Number: (N/A). The contact stated that while the vehicle was at the dealer for maintenance, the contact was informed that all four tires were cracked and were dry-rotted. The contact stated that the vehicle had been serviced by the same dealer six months prior to the failure, and that the tires had light to moderate wear. However, after driving for 5,000 miles, the contact was informed that the tires needed to be replaced. The tires had not yet been replaced. The manufacturer was made aware of the failure. The failure mileage was 22,243.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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