Subaru Crosstrek Complaints

1,200 consumer complaints on file.

#11402665March 12, 2021
UNKNOWN OR OTHER
OUT OF NOWHERE MY WINDSHIELD HAD A 5 INCH CRACK, FROM THE BOTTOM OF THE WINDSHIELD ON THE PASSENGER SIDE. THERE IS NO CHIP, JUST A CRACK. THERE IS NOTHING THAT I KNOW OF THAT CAUSED THIS. I SEE ONLINE THAT THERE ARE A LOT OF PROBLEMS WITH SUBARU WINDSHIELDS CRACKING. I DO NOT HAVE A PICTURE, JUST A COPY OF THE RECEIPT FOR REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399818March 8, 2021
VISIBILITY/WIPER
I BOUGHT MY 2020 SUBARU CROSSTREK IN MAY OF 2020. THE WINDSHIELD IS UP TO TWO CRACKS. I HAD THE FIRST FILLED THROUGH MY INSURANCE COMPANY AND I JUST DISCOVERED THE SECOND TODAY. BOTH CRACKS HAPPENS WHILE DRIVING ON THE INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399166March 4, 2021
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WHEN CROSSING ACROSS TRAFFIC TO GET IN THE LANE FROM RIGHT OR LEFT TURNS. THERE IS SLOW AND SLUGGISH AS IT WANTS TO STALL OR STAY OUT IN CROSS TRAFFIC TO CAUSE A COLLISION!! IT HAS HAPPENED SINCE I PURCHASED IT FROM A NON SUBARU DEALER BEGINNING OF 2021.THERE SHOULD BE A RECALL AS THIS SLUGGISH ACCELERATION PROBLEM CAN CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399194March 4, 2021
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2020 SUBARU CROSSTREK. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE WINDSHIELD CRACKED WITHOUT INCIDENT. THE CRACK FORMED VERTICALLY ON THE TOP EDGE OF THE DRIVER'S SIDE WINDSHIELD AT A LENGTH OF APPROXIMATELY 6 INCHES. THE CONTACT STATED THAT THE CRACK OBSTRUCTED HER VISION WHILE DRIVING. FLEMINGTON SUBARU (167 NJ-31, FLEMINGTON, NJ 08822) WAS CONTACTED INFORMED HER TO CONTACT A LOCAL DEALER FOR ASSISTANCE. PATRIOT SUBARU (769 PORTLAND RD, SACO, ME 04072) WAS THEN NOTIFIED OF THE FAILURE AND INFORMED HER THAT THEY DO NOT REPAIR WINDSHIELDS. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398468March 1, 2021
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2020 SUBARU CROSSTREK. THE CONTACT STATED WHILE DRIVING THE VEHICLE SHE BECAME AWARE OF A CRACK IN THE CENTER OF THE FRONT WINDSHIELD. THE CONTACT STATED THERE WAS NO IMPACT TO THE WINDSHIELD WHEN THE CRACK WAS FORMED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND THE WINDSHIELD WAS REPAIRED. THE CONTACT STATED THAT THERE WAS ANOTHER CRACK ON THE WINDSHIELD ON THE DRIVER'S SIDE WINDSHIELD. THE FAILURE WAS NOT REPAIRED A SECOND TIME. THE CONTACT HAD NOT NOTIFIED A LOCAL DEALER OR THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398104February 26, 2021
UNKNOWN OR OTHER
ON MY WAY TO WORK AT 6:30AM, MY 2018 SUBARU CROSSTREK WITH EYESIGHT MAY HAVE HAD TINY ROCK CREATE A PIN SIZED CHIP IN WINDSHIELD. I PARK MY CAR ON THE ROOF OF A PARKING GARAGE. WHEN MY SHIFT WAS OVER AT 7:30PM, I NOTICED A FRACTURE ABOUT THE SIZE OF ONE AND A HALF DOLLAR BILLS OR CLOSE TO 5 OR 6 INCHES IN LENGTH. THE FRACTURE WAS ON THE DRIVER'S SIDE UPPER LEFT HAND CORNER. CALLED THE DEALERSHIP AND THEY SAID TO FILE A QUOTE WITH MY AUTO INSURANCE. SINCE ITS NOT COVERED UNDER THE WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397230February 21, 2021
VISIBILITY/WIPER
I DROVE APPROXIMATELY 100 MINUTES TO CENTRAL ILLINOIS ON A 80 DEGREE AND SUNNY AFTERNOON. I PARKED MY CAR ON THE STREET AND WHEN I RETURNED TO IT 45 MINUTES LATER, THERE WAS A 12INCH CRACK ON MY PASSENGER SIDE WINDSHIELD. THERE WAS NO APPARENT POINT OF CONTACT IN THE CRACK AND THERE WERE NO LARGE STICKS OR BRANCHES ON THE CAR. IT APPEARED AS IF THE CRACK HAPPENED ON ITS OWN. I GOT THE CRACK REPAIRED RECENTLY AND IT COST OVER $1,000 TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396962February 19, 2021
VISIBILITY/WIPER
WINDSHIELD HAS HORIZONTAL CRACK MIDWAY DOWN WINDOW THAT EXTENDS ALMOST FROM LEFT TO RIGHT EDGE. CAR WAS PARKED IN PRIVATE DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397059February 19, 2021
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
EVER SINCE I HAVE OWNED THE CAR MAY 2019 I HAVE HAD THE PROBLEM OF DANGEROUS UNSTABLE STEERING WHEN IT AUTOMATICALLY DEPARTS FROM LANES AT SPEEDS ABOVE 50 MPH IN ALL WEATHER CONDITIONS WET SUNNY MOUNTAINS HILLY WHEN IT PUTS ALL US IN DANGER WHEN THA DRIVER HAS TO ADJUST THE CAR. TWICE I HAVE TAKEN TO THE DEALERSHIP AND NO ACTION WAS TAKEN AND WE REMAIN APPREHENSIVE ABOUT DRIVING OUR LESS THAN 6000 MILES. IT IS UNSAFE AND DANGEROUS. CAN ANY THING BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396855February 18, 2021
ELECTRICAL SYSTEM
STATIONARY. BATTERY HAS BEEN REPLACED 4 TIMES. FIRST SUBARU SAID THAT IT NEEDED TO BE STARTED EVERY COUPLE OF WEEKS. THEN THEY SAID THAT IT HAD TO BE STARTED OR DRIVEN EVER WEEK. NOW THEY SAY IT HAS TO BE DRIVEN "MORE" AFTER PREVIOUS INSTRUCTIONS HAVE BEEN FOLLOWD. BATTERY DIES, BECOMES DEFECTIVE, AND DEALERSHIP REPLACES IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396502February 16, 2021
VISIBILITY/WIPER
I GOT HOME FROM WORK, CLEANED THE WINDSHIELD AND THERE WAS NO CRACKS...I DIDNT USE THE CAR THE REST OF THE DAY. NEXT MORNING THERE WAS A CRACK IN THE WINDSHIELD THE CAR WAS NOT IN MOTION AND WAS PARKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396117February 13, 2021
VISIBILITY/WIPER
DRIVING MY 2018 SUBARU CROSSTREK DOWN THE HIGHWAY TODAY (2/13/2021) WITH NO OTHER CARS VISIBLE ON THE ROAD WITH ME IN THEIR DIRECTION I TURNED ON MY DEFROST AND WINDSHIELD WIPERS. I NOTICED AT THAT AFTER THAT FUNCTION A CRACKING LINE FROM THE BOTTOM OF THE WINDSHIELD GREW UP FROM THE BOTTOM AND CURVED LEFT. THE CRACK CONTINUED FOR ABOUT 7-10" DURING THE REMAINING 3 HOUR DRIVE ON THE HIGHWAY. TO BE CLEAR THERE WAS NO CHIP OR IMPACT. I HAVE PICTURES FROM THE MOMENT I REALIZED IT BEHIND THE WHEEL AND AGAIN OUTSIDE OF THE VEHICLE AT THE END OF MY TRIP. THERE IS NO IMPACT JUST A PERFECT CRACK STARTING FROM BELOW THE WINDSHIELD WIPERS, WHICH IS PROECTED FROM DEBRE BY THE HOOD AND WIPERS. THE CAR WAS PURCHASED MAY 2018, MANUFACTURED AFTER FEB 2018 AND IS LESS THAN 3 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395701February 11, 2021
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2018 SUBARU CROSSTREK. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE DRIVER DISCOVERED THAT THE FRONT WINDSHIELD HAD CRACKED ON THE PASSENGER'S SIDE. THE CONTACT INDICATED THAT NO OBJECT HAD IMPACTED THE WINDSHIELD TO CAUSE THE CRACK. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ADVENTURE SUBARU LOCATED AT 1991 MENTOR AVE, PAINESVILLE, OH 44077 WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 54,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390121January 27, 2021
VISIBILITY/WIPER
I HAVE A TOTAL OF TWO WINDSHIELD CRACKS ON MY ORANGE 2018 SUBARU CROSSTREK. THE FIRST OCCURED IN 05/23/2019. I WAS DRIVING ON MIRA MESA BLVD IN SAN DIEGO APPROACHING I-15 NORTH RAMP WHEN A SMALL ROCK FLEW A FROM CARS TIRE AND HIT MY WINDSHIELD ON THE DRIVER-SIDE, LOWER PORTION NEAR THE WIPER BLADES. I WAS DRIVING THE SPEED LIMIT OF 45 WHEN THIS HAPPENED. THE ROCK CAUSED A SMALL CHIP AND TWO CRACKS. AS I DROVE ON THE FREEWAY TO WORK, THE CRACK BEGAN TO PROPAGATE. I IMMEDIATELY CALLED A WINDSHIELD REPAIR COMPANY AND HAVE THEM SEAL THE CRACK TO PREVENT IT FROM SPREADING. COST $75 THE SECOND OCCASION ON 01/24/21 I WAS DRIVING ON THE I-5 FREEWAY NEAR OCEANSIDE HEADING NORTH. I WAS PASSING A TRUCK WHEN A DIME SIZE ROCK FLEW ONCE AGAIN AND HIT MY WINDSHIELD. I WAS DRIVING AT 75 MPH. THIS HIT RIGHT ON THE DRIVER-SIDE AROUND EYE LEVEL TO THE DRIVER. AT THIS POINT, IT SEEMED THE WINDSHIELD WAS WEAK SO I'M GETTING IT REPLACED. COSTING ME $400. THIS WINDSHIELD IS WEAK AND I SHOULD HAVE NOT HAVE TO REPLACE OR REPAIR IT AT SUCH A RAPID RATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389688January 24, 2021
STRUCTURE:BODY, VISIBILITY/WIPER, UNKNOWN OR OTHER
WHILE DRIVING ON MY WAY HOME IN LIGHT SNOW MY WINDOW CRACKED STARTING AT 6 INCHES AND IS NOW OVER A FOOT LONG AND GROWING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389564January 23, 2021
VISIBILITY/WIPER
WINDSHIELD CRACKED DURING COLD WEATHER. WINDSHIELD SEEMS TO BE DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389574January 23, 2021
VISIBILITY/WIPER
THE WINDSHIELD CRACKED VERY EASILY FROM A SMALL ROCK HITTING IT WHILE WE WERE DRIVING ON THE HIGHWAY. THE CRACK THEN QUICKLY INCREASED IN SIZE BEFORE WE REPLACED IT. THE SAME THING HAPPENED BEFORE AND WE HAVE HAD TO REPLACE OUR WINDSHIELD TWICE IN ONE YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389589January 23, 2021
STRUCTURE:BODY, VISIBILITY/WIPER, UNKNOWN OR OTHER
MY WINDSHIELD GOT A BIG CRACK OUT OF NOWHERE WHILE I WAS DRIVING ON A HIGHWAY. IN ADDITION MY WINDSHIELD WIPER NOZZLES AND PUMP HAVE BOTH BEEN REPLACED DUE TO PROBLEMS CLEANING WINDOW BUT CONTINUE TO MALFUNCTION STILL AND I CAN'T SEE CLEARLY BECAUSE OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389199January 21, 2021
ELECTRICAL SYSTEM
ORIGINAL BATTERY FAILED 5 TIMES IN 6 MONTHS AND WAS FINALLY REPLACED BY DEALER. SECOND BATTERY FAILED AFTER A MONTH AND HAS NOW BEEN REPLACED AGAIN BY DEALER. VEHICLE HAD BEEN DRIVEN FOR 20 MINUTES OR MORE AT LEAST TWICE A WEEK BEFORE THE 2ND BATTERY FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388256January 15, 2021
ELECTRICAL SYSTEM
VEHICLE BATTERY WILL NOT HOLD POWER. VEHICLE WILL NOT TURN ON AND REQUIRES CHARGING BEFORE IT WILL TURN ON. HAS HAPPENED 5 TIMES IN LAST MONTH. VEHICLE STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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