Nissan Sentra Complaints

5,975 consumer complaints on file.

#10701549March 25, 2015
STRUCTURE:BODY, SERVICE BRAKES
THIS IS THE THIRD (3) TIME IT HAPPEN, NO BREAKES GOING DOWN MY STEEP DRIVEWAY. I LIVE IN A NEIGHABORHOOD WITH MANY HILLS AND IT HAS COME TO MY ATTENTION THE BRAKES DO NOT FUNCTION PROPERLY GOING DOWN A STEEP HILL. MY SPEED WAS NO MORE THAN 4MPH WHEN BRAKE FAILURE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10701656March 25, 2015
AIR BAGS
SOMETIMES WHEN THE PASSENGER SEAT IS EMPTY THE PASSENGER AIRBAG IS TURNED OFF. WHEN A PASSENGER THEN ENTERS THE CAR IT DOES NOT TURN THE AIRBAG ON. THE ONLY WAY TO CORRECT THIS IS TO TURN THE CAR OFF AND BACK ON. THIS ONLY HAPPENS WHEN THE PASSENGER ENTERS THE CAR WHILE IT IS STILL RUNNING. IF YOU START THE CAR WITH THE PASSENGER ALREADY IN THE SEAT THE SYSTEM WORKS PROPERLY. THIS HAPPENS ALMOST EVERYDAY. THE NISSAN DEALERSHIP SAYS THIS IS KNOWN ISSUE BUT DOES NOT KNOW HOW TO FIX IT. I KNOW THERE WAS A RECALL FOR THIS ISSUE, BUT MY CAR IS NOT ON THAT RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701701March 25, 2015
STRUCTURE:BODY
GRANDDAUGHTER HAD HEAD ON ACCIDENT WHICH WAS NOT HER FAULT DUE TO OTHER CAR PULLING OUT IN FRONT OF HER. .SHE WAS HURT AND IN PAIN TOOK HER TO HOSPITAL ..WORST PART WAS THAT MY AIR BAG DID NOT DEPLOY AT ALL . WHERE IS MY RECALL LETTER . THAT COULD HAVE BEEN ME AND AT 72YEARS OLD I COULD HAVE BEEN HURT WORSE .I HAVE TWO NISSANS. DO THE SEAT BELTS WORK ON MY ROUGH NISSAN 2013 .THE 2011 SENTRA THAT WAS IN ACCIDENT DIDN'T NOW I AM WORRIED ABOUT THE ROUGH WILL MY AIR BAGS DEPLOY .LOVE MY NISSANS BUT I AM SCARED THE SAME COULD HAPPEN TO ME IF I GET INTO AN ACCIDENT . MY GRANDDAUGHTER IS VERY PRECIOUS TO ME .RESOLVE THIS PROBLEM OR I WILL NEVER BUY AN OTHER NISSAN. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10701008March 23, 2015
AIR BAGS
RECALLED AT 3/16/2014 : FOR AIRBAG PERSISTENT AIRBAG LIGHT ON INDICATED PASSENGER FRONT SEAT AIRBAG OFF SINCE I BOUGHT THIS NEW CAR AT ALHAMBRA NISSAN IN JAN 2013. CONTINUE TO HAVE THIS ISSUE AFTER FEW MONTHS I PURCHASED IT. MULTIPLE TIME I HAVE BROUGHT THIS CAR TO DEALERSHIP TO REPAIR , CAR FAIL TO BE REPAIRED. FAIR TO REPAIRED EVEN AFTER RECALL AT 3/16/2014. STILL HAVING THE SAME ISSUE NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700898March 22, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
AFTER GOING TO THE BANK WE STOPPED FOR BREAKFAST.....IT WAS ABOUT 40 DEGREES AND LIGHT SNOW WAS FALLING.....WHILE EATING OUR SUN ROOF EXPLODED......IT HAD A CONE SHAPE UPWARDS AND GLASS WAS ALL AROUND ON THE ROOF AND HOOD OF THE VEH. ....VEH WAS PARKED LUCKY FOR US...... BUT IT SOUNDED LIKE A GUN SHOT AND GLASS WENT FLYING.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700952March 22, 2015
VEHICLE SPEED CONTROL
I HAD JUST FINISHED WASHING MY VEHICLE WHEN I PULLED OUT INTO TRAFFIC AND COULD NOT DRIVE MY CAR AT REGULAR SPEED I HAD MY FOOT ALL THE WAY ON THE GAS PEDAL AND COULD NOT EVEN GET UP TO 5 MPH. TRAFFIC WAS COMING AND I HAD TO PUT ON MY FOUR WAY BLINKERS SO I WOULD NOT BE HIT. I MADE IT OVER TO A PARKING LOT AND RAN IT AROUND FOR A FEW MINUTES UNTIL IT FINALLY KICKED IN SO I COULD GET BACK INTO TRAFFIC.. AT THAT MOMENT I HAD MY 3 YEAR OLD GRANDSON ONBOARD AND I WAS TRYING NOT TO PANIC.... I RECENTLY PURCHASED THIS VEHICLE FROM A FRIEND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700614March 20, 2015
AIR BAGS:FRONTAL, AIR BAGS
2013 NISSAN SENTRA AIR BAGS:FRONTAL THE AIRBAGS IN THE CAR WOULD TURN OFF WHEN MY FRIEND SAT IN THE PASSENGER SEAT. THIS HAPPENED MULTIPLE TIMES. THERE HAS BEEN A PREVIOUS RECALL AND THE NISSAN SERVICE CENTER HAD MY SOFTWARE UPDATED THEN. I AM STILL HAVING ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700754March 20, 2015
ENGINE AND ENGINE COOLING, ENGINE
RANDOMLY WHILE DRIVING IN A HIGHWAY AT 60 MPH THE ENGINE SUDDENLY STOPS RUNNING AND THEN TURNS BACK ON. THIS COULD RESULT IN A CRASH SINCE I LOSE CONTROL OF THE VEHICLE AT THAT SPEED. I NOTICED THERE IS A RECALL ISSUED BY NHTSA ID # 03V455000 FOR NISSAN SENTRA 2001 REGARDING THIS ISSUE. I CONTACTED NISSAN BY PHONE AND THEY INFORMED THERE ARE NO RECALLS PENDING ON MY VEHICLE. I ALSO CONTACTED NISSAN BY E-MAIL IF MY VEHICLE WAS OR WAS NOT INCLUDED IN THIS RECALL. IF NOT, I WOULD LIKE TO KNOW IF SAFERCAR.GOV CAN INCLUDE MY VEHICLE IN THE RECALL AND HAVE IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695242March 19, 2015
ELECTRICAL SYSTEM
WHILE DRIVING TO WORK HEADED TOWARDS THE ALTAMONT PASS ON HIGHWAY 580 WEST.JUST PAST GRANT LINE RD AT 6:15 A.M. ON 03/17/2015, MY CAR STARTED TO HESITATE, THEN IMMEDIATELY LOST ALL POWER WITH NO PRIOR WARNING TO BE ABLE TO PULL OVER. I WAS STRANDED IN THE SECOND LANE OVER FROM THE FAST LANE. THE VEHICLE BEHIND ME CAME SO CLOSE TO HITTING ME. I COULD HAVE BEEN SERIOUSLY INJURED IN AN AUTOMOBILE CRASH DRIVING THIS SPEED DURING HEAVY COMMUTE CONDITIONS. I HAD NO PRIOR WARNING, SUCH AS A CHECK ENGINE LIGHT PRIOR TO THIS. HIGHWAY PATROL AND THE TOW SERVICE RECEIVED NOTIFICATION FROM AAA AND TOWED MY CAR TO A SAFE LOCATION UNTIL AAA ARRIVED . MY VEHICLE WAS TOWED TO THE NISSAN DEALER. I REGULARLY TAKE MY VEHICLE FTO THE NISSAN DEALER FOR SERVICE. I AM AFRAID TO DRIVE MY CAR TO WORK ANY LONGER BEING I COMMUTE 54 MILES TO AND FROM WORK ON A DAILY BASIS. THE NISSAN DEALER DID NOT PERFORM ALL OF THE NECESSARY STEPS FOR CODE P0101 WHICH IS THE MASS AIR FLOW SENSOR THEY SIMPLY RESET THE CODE.THE MILEAGE REMAINED THE SAME SO HOW DID THEY TEST DRIVE IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695127March 18, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND A SQUEALING NOISE EMITTED OUTSIDE OF THE VEHICLE. THE FAILURE RECURRED WHENEVER APPLYING THE BRAKES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,555.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694868March 17, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. WHILE DRIVING AT AN UNKNOWN SPEED DOWN A STEEP INCLINE, THE BRAKES FAILED WITHOUT WARNING AND THE BRAKE PEDAL SANK TO THE FLOORBOARD. THE CONTACT WAS INVOLVED IN MINOR CRASHES ON THREE DIFFERENT OCCASIONS BECAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694922March 17, 2015
SERVICE BRAKES
WE BOUGHT A NEW 2013 NISSAN SENTRA FOR OUR DAUGHTER. IT IS ABOUT 1 1/2 YEARS OLD WITH ABOUT 17,000 MILES ON IT. SHE WAS ON HER WAY HOME FROM SCHOOL, IN STOP AND GO TRAFFIC, AND HAD JUST ACCELERATED WHEN SHE ATTEMPTED TO STOP AGAIN. SHE SAID SHE TRIED TO STOP BUT THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WITH NO RESISTANCE. THEN SHE TRIED PUMPING THEM AND THEY LOCKED UP AND THE CAR WOULDN'T STOP. SO, SHE REAR ENDED THE CAR IN FRONT OF HER AND BOTH OF THE AIRBAGS DEPLOYED. NO ONE WAS IN THE CAR WITH HER AND THERE WAS NOTHING IN THE PASSENGER SEAT. THE OFFICER AT THE SCENE DIDN'T THINK THE AIRBAGS SHOULD HAVE DEPLOYED IN HIS EXPERIENCE WORKING ACCIDENTS. THERE WAS HARDLY ANY VISIBLE DAMAGE TO THE CARS INVOLVED. MOST OF THE COST TO REPAIR IT WAS FROM THE AIRBAGS. I CONTACTED NISSAN BECAUSE I LEARNED THAT THE NHTSA WAS INVESTIGATING THESE CARS FOR BRAKE PROBLEMS. I REQUESTED AN INSPECTION AND THEY SENT A "THIRD PARTY" INVESTIGATOR TO RETRIEVE THE DATA OFF THE EDR AND INSPECT THE CAR. OF COURSE, THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR AND THE DATA DID NOT SHOW ANY BRAKE FAILURE. ACCORDING TO NISSAN THEY FIND "NO BASIS TO OFFER FINANCIAL ASSISTANCE IN THIS MATTER AT THIS TIME". I JUST WANT THEM TO ADMIT THERE'S SOMETHING WRONG AND BUY BACK THIS CAR. WHAT PARENT IN THEIR RIGHT MIND WOULD PUT THEIR CHILD BACK IN THAT CAR? BESIDES THAT, SHE'S SCARED AND REFUSES TO DRIVE IT. I DON'T THINK IT'S A COINCIDENCE THAT OTHER PEOPLE, EVEN THOUGH IT'S JUST A FEW, ARE DESCRIBING THE SAME THING THAT SHE DID. I GUESS THEY WON'T DO ANYTHING UNTIL SOMEONE GETS KILLED! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10693308March 10, 2015
SERVICE BRAKES
I PURCHASED A PRE-OWNED NISSAN AND WHEN I DROVE IT THE BRAKE LIGHT WOULD COME ON AND THE CAR WOULD LEAK FLUID. I TOOK IT IN TO NISSAN AND WAS TOLD IT WAS LOW ON BRAKE FLUID AND NEEDED TO BE REFILLED. THEY REFILLED IT AND ASSURED ME IT WAS SAFE TO DRIVE. THREE WEEKS LATER THE SAME THING BEGAN TO HAPPEN. I TOOK IT BACK TO NISSAN AND THEY SAID THE BRAKE FLUID NEEDED TO BE REFILLED, WHICH DID NOT MAKE SENSE BECAUSE THE BRAKE FLUID SHOULD NEVER LEAK. AFTER DIAGNOSIS THEY FOUND OUT THAT MY ABS ACTUATOR WAS BROKEN AND NEEDED TO BE REPLACED. THIS PART SHOULD NEVER BREAK, ESPECIALLY IN A CAR THAT IS SO NEW. FOR THREE MONTHS I WAS DRIVING AROUND A DANGEROUS CAR, AND MY BRAKES COULD HAVE GIVEN OUT AT ANY MOMENT. I'VE LOOKED ONLINE AND NISSAN HAS HAD SEVERAL PROBLEMS WITH THEIR BRAKES, AND THERE WERE SEVERAL NISSAN CUSTOMERS WHO SHARED THE SAME PROBLEM AS ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693115March 9, 2015
ENGINE, POWER TRAIN, ENGINE AND ENGINE COOLING
CAR WHILE IN DRIVE WILL STALL AND IDLE. CAR ALSO HAS COMPLETELY SHUT OFF WHILE DRIVING AND HAS CONTINUOUSLY OCCURRED INTERMITTENTLY. MULTIPLE ENGINE CODES HAVE CAME ON AND REPAIRS HAVE BEEN COMPLETED BUT THE ISSUE CONTINUES. AT THIS TIME CRANKSHAFT, AND CAM SENSOR HAVE BEEN REPLACED. IT HAS BEEN SUGGESTED THAT TRANSMISSION BE REPLACED AND IS CURRENTLY IN PROCESS. READING UP ON THIS ISSUE APPEARS THERE IS A RECALL FOR SAME ISSUE FOR SIMILAR VEHICLES OF THE SAME YEAR AND MAKE ( NHTSA CAMPAIGN NUMBER: 03V455000) BUT MY VEHICLE DOES NOT QUALIFY FOR THE RECALL. ISSUE IS A MAJOR SAFETY AS CAR COULD CAUSE ACCIDENT AND OCCURS AT ANY TIME INCLUDING HIGH SPEEDS. I HAVE BEEN FORTUNATE TO NOT DRIVE AND HAVE VEHICLE TOWED TO MECHANIC FOR FURTHER FOLLOWUP IN HOPES OF RESOLUTION. NISSAN NEEDS TO ADDRESS AS APPEARS TO BE A REPEAT ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692739March 7, 2015
ENGINE, EQUIPMENT ADAPTIVE/MOBILITY
I BOUGHT A NISSAN SENTRA 2015 ON JANUARY 23RD, 2015, WHEN I TOOK THE CAR FOR THE BLESSING I OPENED THE HOOD AND SAW THAT THE MOTOR DIDN'T HAVE THE ARM THAT GIVES SUPPORT FOR THE ENGINE AND IT'S ASSEMBLED TO THE BODY OF THE CAR. I CHECKED THE MANUAL OF MY CAR ACCORDING TO MY TYPE OF MOTOR MRA8DE AND IN THE DOCUMENT THE VISUAL AID SHOWS THIS ARM ASSEMBLED. I TOOK THE CAR TO THE DEALER AGENCY AND EXPLAINED THE SITUATION, THE PERSON IN CHARGE SAW MY CAR AND DOUBTFUL TOOK ME TO SEE THE EXHIBIT CAR. WE OPENED THE HOOK OF THE EXHIBIT CAR AS WELL AND CONFIRMED THAT THE SUPPORT ARM WAS PRESENT IN THE CAR, HE WENT TO EXPLAINED THE SITUATION TO THE OFFICE AND RETURNED WITH AN ALLEGED DOCUMENT FROM THE NISSAN CORPORATIVE WHERE IT WAS SAID THAT SENTRA 2015 MODELS DIDN'T INCLUDE THIS ARM AND IT WAS AN ENGINEERING CHANGE FROM THE 2014 MODELS. I ASKED HIM WHAT ABOUT THE CAR MANUAL THEN THAT WAS GIVEN WITH THE CAR AND THE PERSON SAID THAT THE MANUAL ARE NOT UPDATED EVEN DUE TO THE ENGINEERING CHANGE OF THE 2015 MODELS. I ASKED FOR A COPY OF THIS DOCUMENT BUT IT WAS NOT GIVEN BECAUSE SUPPOSEDLY IT NEEDED AND UPDATE WHAT MAKES ME DOUBT OF IT. I'M REPORTING THIS COMPLAINT BECAUSE FOR ME THIS IS A SECURITY PART IN THE CAR TO SUPPORT THE ENGINE AND I'M ASKING FOR INVESTIGATION ASSISTANCE IF THIS ENGINEERING CHANGE IS RIGHTFUL AND BECAUSE MAYBE THE DRIVERS MIGHT BE IN DANGER WHILE DRIVING OR EVEN IN A CAR CRASH INCIDENT IF THIS INFORMATION GIVEN WAS FALSE JUST TO AVOID A CUSTOMER COMPLAINT IN THE AGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691363March 1, 2015
POWER TRAIN, ENGINE AND ENGINE COOLING
AS I WAS DRIVING MY CAR BEGAN TO JERK. I COULD NOT GAIN ANY SPEED AND ALMOST CAUSE TWO ACCIDENTS BECAUSE OF THE WAY IT JERKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690659February 25, 2015
ENGINE
TL* THE CONTACT OWNS A 2004 NISSAN SENTRA. WHILE DRIVING AT APPROXIMATELY 38 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA ACTION NUMBER: RQ06001 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684288February 19, 2015
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 NISSAN SENTRA. WHILE DRIVING AT 65 MPH, THE TEMPERATURE GAUGE FLUCTUATED FROM HOT TO COLD AND THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE ECM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 07V527000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689491February 19, 2015
ENGINE AND ENGINE COOLING
IT WAS DRIVING OK ON A SCHOOL PARKING LOT, NO WARNING LIGHTS FOR CHECK ENGINE OR BATTERY; AND AFTER PARKING & TURNING OFF THE ENGINE THE CAR DID NOT RESTART ANYMORE. BATTERY IS GOOD, FUEL PUMP IS GOOD TOO, NO BLOWN FUSES, NOTHING SEEMS WRONG BUT SIMPLY IT WON'T RESTART! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683972February 18, 2015
AIR BAGS
MY PASSENGER AIRBAG LIGHT CONTINUES TO FLASH WHEN SOMEONE IS SITTING IN IT OR NOT. IT NEVER SHUTS OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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