MINI Cooper Complaints

4,588 consumer complaints on file.

#11319813March 31, 2020
ELECTRICAL SYSTEM, SEATS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT STATED THAT ON THREE OCCASIONS, THE MAT OCCUPANCY SENSOR ON THE FRONT PASSENGER'S SEAT WAS REPLACED DUE TO THE WARNING LIGHT BEING ILLUMINATED. THE VEHICLE WAS TAKEN TO MINI OF BIRMINGHAM LOCATED AT 2001 TOM WILLIAMS WAY, BIRMINGHAM, AL 35210, 205-267-4505. THE CONTACT WAS INFORMED THAT THE MAT SENSOR NEEDED TO BE REPLACED AT A COST OF $1,200. THE CONTACT WAS ALSO INFORMED THAT THE PART MAY ALSO BE AVAILABLE AT THE LOCAL JUNKYARD. THE MAT SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT THE SEAT SHOULD BE REPLACED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319854March 31, 2020
STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT ATTEMPTING TO MAKE A TURN, THERE WAS AN ABNORMAL GRINDING SOUND COMING FROM THE STEERING COLUMN. THE CONTACT ALSO STATED THAT THERE WAS A POWER STEERING FLUID LEAK PRESENT. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MINI OF STEVENS CREEK LOCATED AT (4201 STEVENS CREEK BLVD, SANTA CLARA, CA 95051), AND DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319039March 23, 2020
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE AIR BAG SENSOR LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG SYSTEM WAS DEFECTIVE AND NEEDED TO BE REPLACED. SOUTH BAY MINI LOCATED AT (18800 HAWTHORNE BLVD, TORRANCE CA) WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318812March 20, 2020
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
THERMOSTAST HOUSING REPLACEMENT AND WATER PIPE. COOLING SYSTEM NEEDS TO BE FLUSH. ENGINE REBUILD DUE OVER HEATING. OXYGEN SENSOR REPLACEMENT. TIMING CHAIN REPLACEMENT. THERMOSTAST REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318319March 16, 2020
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS
TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED THAT THE PASSENGER SEAT OCCUPANT WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE OC3 SEAT OCCUPANCY MAT. MINI OF STEVENS CREEK LOCATED AT (4201 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THERE WAS NO ASSISTANCE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317775March 12, 2020
ENGINE, STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE OVERHEATED AND SMOKE BEGAN COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE WATER PUMP WAS REPLACED. AFTER THE REPAIR, THE POWER STEERING CEASED WITHOUT WARNING UPON STARTING THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) AS POSSIBLE CAUSE OF THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. MINI OF DES MOINES LOCATED AT (9900 HICKMAN RD, DES MOINES, IA 50325) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317061March 9, 2020
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS
PASSENGER AIRBAG 'OFF' WARNING LIGHT STAYS ON AT ALL TIMES EVEN WHEN SOMEONE IS SITTING IN THE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316420March 5, 2020
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
MY PASSENGER SIDE SEAT SENSOR FOR THE AIRBAG HAS MALFUNCTIONED. I HAVE HEARD OF SIMILAR ISSUE FROM OTHER PEOPLE. I AM ALSO AWARE THAT THIS PROBLEM WAS A RECALL FIX FOR PREVIOUS YEAR MINI COOPERS. THIS FAULT HAS CAUSED NUMEROUS WARNING LIGHTS TO STAY ON ALL THE TIME WHEN THE VEHICLE IS TURNED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315877March 3, 2020
AIR BAGS, SEAT BELTS
WAS IN A SIGNIFICANT MOTOR VEHICLE ACCIDENT ON 2.18.20. DRIVING ON US-98WEST 2016 MINI COOPER 4DOOR WHEN LARGE CHEVY2500 PICKUP TRUCK STOPPED SUDDENLY IN FRONT OF ME. I WAS TRAVELING AT ABOUT 45-50MPH. I WAS WEARING MY SEATBELT. I SLAMMED ON BRAKES BUT MADE FULL CONTACT WITH BACK OF TRUCK, I WAS SLAMMED INTO THE WINDSHIELD AND STEERING COLUMN. SEATBELT FAILED- AIRBAG FAILED! MINI COOPER WAS DETERMINED A TOTAL LOSS BY INSURANCE COMPANY. I SUFFERED A CONCUSSION, FRACTURED STERNUM, TWO FRACTURED VERTEBRAE IN MY NECK - C7 AND T1.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11315369March 1, 2020
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS, SEAT BELTS, SEATS
THE PASSENGER SEAT OCCUPANCY DETECTOR IS BROKEN. THIS IS APPARENTLY A COMMON PROBLEM WITH BMWS AND MINI COOPERS. SOME MODELS HAVE BEEN RECALLED. BUT MANY HAVE NOT, INCLUDING MINE. THE SYMPTOM IS THAT SEAT BELT AND AIRBAG WARNINGS LIGHT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311300February 24, 2020
SERVICE BRAKES, POWER TRAIN, STEERING
THE POWER STEERING ASSIST HAS ALL BUT STOPPED WORKING, WITH STEERING NOW DIFFICULT AT LOWER SPEED--ESPECIALLY WHEN I FIRST START THE ENGINE IN THE MORNING. THE CLUTCH DOESN'T RESPOND WELL AND THE VEHICLE NO LONGER GOES INTO SECOND GEAR. THE REAR LEFT BRAKE CALIPER SEIZED IN PLACE, NOT ALLOWING THE BRAKE PAD TO RETRACT COMPLETELY AND THEREFORE THE BRAKE PAD CONTINUOUSLY RUBBED AGAINST THE DISC, BUT WITHOUT NOISE. NOT UNTIL THE LEFT REAR BRAKE MADE NOISE BECAUSE OF THE METAL ON METAL BRAKING WAS THE SEIZED OEM CALIPER IDENTIFIED, WHEN I PUT ON A SET OF NEW BRAKE PADS. NONE OF THE OTHER THREE BRAKES HAD THE SEIZED OEM CALIPER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310103February 19, 2020
ELECTRICAL SYSTEM, ENGINE
MI VEHCULO MINI COOPER S 2010, ESTANDO ESTACIONADO EN EL GARAGE POR MS DE 12 HORAS Y SIN PRENDER EL MOTOR EN NINGN MOMENTO COMENZ A INCENDIARSE SIN NINGN MOTIVO. POR FORTUNA HABA PERSONAS QUE ALERTARAN DE LO OCURRIDO Y PUDE APAGAR EL FUEGO EN EL VEHCULO, AUNQUE YA HABA CONSUMIDO PARTES ELCTRICA, DE MOTOR Y COFRE, ETC. CABE MENCIONAR QUE ESTO SUCEDI EN LA CIUDAD DE MXICO, NO EN EUA, PERO USTEDES TIENEN MEJOR INFORMACIN AL RESPECTO. SALUDOS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11308722February 12, 2020
ENGINE
DRIVING CAR TO WORK AND DIED AS I WAS GOING THROUGH AN 4 WAY INTERSECTION, CAR WAS IN MOTION WITH MULTIPLE VEHICLES AROUND ME. I HAD TO GET OUT AND PUSH THE CAR OUT OF THE INTERSECTION AND OFF THE ROAD. TRIED TO START WITH NO SUCCESS. CAR WAS LOW ON FUEL SO SUSPECTED IT TO BE EMPTY. CALLED INSURANCE TO SEND SOMEONE WITH GAS BUT STILL WOULDN'T START. GOT THE CAR TOWED HOME AND INVESTIGATED FAULT. FOUND THE CHAIN TENSIONER TO HAVE FAILED CAUSING TIMING OF ENGINE TO CHANGE AND CAUSE PISTON TO HIT VALVES AND BREAK THE ROCKER ARMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302434January 28, 2020
ELECTRICAL SYSTEM, STEERING
THE POWER STEERING IS VERY STIFF TO DRIVE AND CANNOT DRIVE MY COOPER BECAUSE I CAN NO LONGER STEER THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301419January 23, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THE CAR STALLED WHILE DRIVING ON FREEWAY ONCE AND HIGH PRESSURE FUEL PUMP WAS REPLACED BY MINI COOPER AND AGAIN SECOND TIME ON INNER ROADS DRIVING AT 20 MILES AN HOUR....WITHOUT ANY WARNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300045January 17, 2020
ELECTRICAL SYSTEM
MY MINI IS ONLY AT 133,XXX MILES. AROUND 130,XXX MILES IT STARTED, I GOT OFF WORK AND WAS GOING TO HEAD HOME. I TRIED STARTING IT, IT JUST CRANKED UNTIL I PRESSED THE STOP BUTTON. ABOUT 4 DIFFERENT SERVICE ICONS CAME ACROSS THE SCREEN ( RED CAR SAYING SERVICE, CAR UP ON A LIFT, STEERING WHEEL WITH AN EXCLAMATION POINT, AND A GEAR COG WITH AN EXCLAMATION POINT). DISCONNECTED THE BATTERY FOR 5 MINUTES, HOOKED IT BACK UP AND IT WORKED FINE, OR SO I THOUGHT. IT NOW RUNS ROUGH, AND I HAVE TO DISCONNECT THE BATTERY ABOUT EVERY 5TH-6TH TIME I TRY TO GO ANYWHERE BECAUSE IT WILL JUST DO AS BEFORE AND JUST CRANK. HAVE TAKEN IT TO 3 DIFFERENT SHOPS, ALL SAYING THE ECU IS BAD. I CAN TRY TO HAVE IT REPROGRAMMED FOR $500-$800, HOWEVER IF THEY ARE UNABLE TO REPROGRAM IT, I AM LEFT WITH THE ONLY OPTION OF SPENDING $1,000 FOR A NEE BLANK ECU FROM MINI, WHICH THEN HAS TO BE PROGRAMMED BY MINI FOR ADDITIONAL $$.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299589January 15, 2020
STEERING
IN MOTION.. THE POWER STEERING WHEEL FEELS TO HARD TO TURN OPERATE;I CHECK THE VIN# NUMBER AND APPEAR (1) RECALL FOR POWER STEERING INCOMPLETE;WE CALL AT BMW OF DALLAS AND THEY SETUP AN APOINMENT ON JANUARY,15,2020...WHEN I SHOW UP...THEY SAY MY CAR DON'T HAVE ANY RECALL;AND I SHOW IM THE OFFICIAL RECALL WITH MY VIN#...BMW RECALL & NHTSA RECALL AND THEY SAY THE CAR WARRANTY IS EXPIRED,I SAID I JUST NEED FIX THE RECALL ON MY CAR AND THEY WANNA CHARGE ME $180 DLLS JUST TO GET THE VEHICLE INSPECTED,IF THE CAR GOT SOMETHING WRONG THEY CHARGE ME THE COST...I DONT ACCEPT...MY CAR GOT THE RECALL AND THEY MAKE ME DRIVE 120 MILES WHIT THE CAR FOR NOTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299254January 14, 2020
STEERING
TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE LOST POWER STEERING FUNCTIONALITY. THE SEAT BELT AND CHECK-ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE BROWN MOTOR WORKS (803-551-0991, LOCATED AT 4041 BROAD RIVER RD, COLUMBIA, SC 29210) AND IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE SERVICES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS INTERMITTENT. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160.000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298643January 12, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
MY CAR CAUGHT FIRE WHILE DRIVING. I HAD BEEN DRIVING FOR ABOUT AN HOUR ON THE HIGHWAY. THERE WAS NO WARNING. NO CEL OR ERRORS ON THE DASH DISPLAY. CAR WAS RUNNING NORMALLY. I NOTICED SOME SMOKE. AFTER PULLING TO THE SIDE OF THE ROAD FLAMES STARTED COMING FROM UNDER THE HOOD. THE CAR WAS STILL RUNNING NORMALLY. I SHUT OFF THE MOTOR AND GOT OUT. BYSTANDERS EMPTIED AN EXTINGUISHER THROUGH THE FRONT GRILLE BUT WITHIN MINUTES THE ENTIRE VEHICLE WAS ENGULFED. CAR WAS ALMOST COMPLETELY DESTROYED. FIRE BURNED THROUGH THE FIREWALL AND CONSUMED THE INTERIOR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11297681January 7, 2020
ELECTRICAL SYSTEM, SEAT BELTS, SEATS
WAS PARKED AND WENT TO START IT AND NO WARNING CHIMES SEAT BELT SEAT RADIO AIR BAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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