MINI Cooper Complaints

4,588 consumer complaints on file.

#11340300July 20, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
WAS DRIVING CAR ON 18 JULY 2020 AND POWER STEERING QUIT WORKING AND MADE STEERING DIFFICULT, ALSO COOLANT FAN,LOW SPEED AND HIGH SPEED STOPPED WORKING SAME TIME AS POWER STEERING QUIT. THE ASC LIGHT CAME ON AND IT WILL NOT TURN OFF. NO BLOWN FUSES IN ENGINE COMPARTMENT OR BY DRIVERS KICK PANEL. I WAS DRIVING THE CAR ON A STATE ROAD WHEN THIS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337932July 7, 2020
POWER TRAIN, STEERING
THE AIR CONDITIONING HAD STOPPED BLOWING COOL AIR. THEN WHEN I WAS PARKED, AND IDLED, MY POWER STEERING STOPPED WORKING WHILE TRYING TO BACK OUT. AFTER WRESTLING WITH THE WHEEL FOR A MINUTE TO GET OUT OF A PARKING LOT AREA, THE POWER STEERING CAME BACK ON. THE MECHANIC SAID ONE OF MY COOLANT FANS DOES NOT WORK. THIS MAY BE PART OF A RECALL THAT AFFECT 2005 MINIS WITH COOLANT FAN/POWER STEERING, HOWEVER MY CAR WAS MADE JUST A FEW MONTHS PAST THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337176July 2, 2020
ENGINE, UNKNOWN OR OTHER
THE SOUND OF THE MOTOR IS VERY VERY NOISE, AND SHAKES REALLY BAD AFTER YOU START THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330686June 24, 2020
AIR BAGS
AIR BAG SERVICE LIGHT ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330340June 23, 2020
ELECTRICAL SYSTEM, ENGINE
DURING A RAIN SHOWER, DROVE AT ABOUT 15MPH INTO ROUGHLY 4" OF WATER GATHERED ON THE SHOULDER OF AN ACCESS ROAD ADJACENT TO THE HIGHWAY AND THE ENGINE STALLED. WOULD NOT RESTART. PUDDLE OF WATER WAS NOT HIGH ENOUGH TO BREACH THE CABIN - RUNNING BOARDS WERE STILL ABOVE WATER AND THE CURB ADJACENT TO THE STREET WAS NOT SUBMERGED. CAR WOULD NOT START AND TRANSMISSION LOCKED UP. BMW ROADSIDE ASSISTANCE CONTACTED AND ADVISED NOT TO START; TOW TRUCK HAD DIFFICULTY LOADING ONTO THE FLATBED BECAUSE THE ELECTRICAL SYSTEM HAD MALFUNCTIONED IN THE ELECTRIC CONVERTIBLE TOP AND WAS OVERRIDING THE ABILITY TO PUT THE CAR INTO NEUTRAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329373June 17, 2020
STEERING
STEERING ASSIST AS GONE OUT. NO STEERING. THE CAR HAS 34000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329486June 17, 2020
ENGINE, FUEL/PROPULSION SYSTEM
I PURCHASED A 2008 CLUBMAN AND IT'S THE NON-TURBO BUT THE ENGINE HAS AN ISSUE WITH MULTIPLE MISFIRE CODES BEING SENT OUT TO THE OBD2 READER AS WELL AS SOME ECU CODES THAT IMPLY WEAK FUEL PRESSURE AND WHEN LOOKING UP AND TRYING TO FIND HOW TO REPLACE THE FUEL PRESSURE PUMP THEN I REALIZED I WAS NOT ALONE IN THIS ISSUE AND WONDER IF ANYONE ELSE HAS HAD THE THOUGHT TO ACTUALLY FILE A COMPLAINT SO THAT WAY SOMETHING CAN BE DONE SINCE IT'S A VERY FAULTY THING AND MOST OF THESE HAVE HAD ISSUES FROM 30000 MILES ABOUT BUT THEN FOR ALL THE OTHERS THAT ALSO HAVE IT AFTER THE WARRANTY DROPS TO INTENTIONALLY PUT IN A FAULTY PART I'M NOT SURE IF IT'S ILLEGAL OR NOT BUT IT SHOULD BE. I DO NO THAT IF THEY PUT IN ENOUGH FAULTY PARTS THERE SHOULD BE A RECALL MADE IF IT IS DETERMINED THAT THEY ARE AT FAULT AND NOT THE PEOPLE BUYING THEM OR MISTREATING OR NOT MAINTAINING ETC ETC... I STRONGLY URGE ANYONE ELSE THAT'S HAD THIS ISSUE TO ALSO MAKE YOUR OWN COMPLAINT IF IT HAS HAPPENED TO YOU, ESPECIALLY IF YOU HAD TO BUY A NEW CAR BECAUSE OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327954June 9, 2020
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2020 MINI COOPER. THE CONTACT STATED THE WHILE DRIVING AT 55 TO 60 MPH, THE VEHICLE SUNROOF GLASS EXPLODED WITHOUT IMPACT. NO INJURIES WERE SUSTAINED. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE INSPECTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327289June 4, 2020
AIR BAGS, SEAT BELTS, SEATS
WARNING MESSAGE FOR SEAT BELT TENSION/AIR BAG MALFUNCTION AND BOTH LIGHTS ARE ON. THE VEHICLE HAS 40+ THOUSAND MILES ON IT, I AM A SECOND OWNER. THIS PROBLEM JUST STARTED ON MAY 29, 2020. NO ACCIDENTS FOR THIS VEHICLE. COST FOR REPAIR IS OVER $2000 AND SO FAR THERE'S ONLY RECALLS FOR 2008 CONVERTIBLE WHICH I TOTALLY DON'T UNDERSTAND. THIS LOOKS TO BE AN ONGOING PROBLEM WITH THE MINI AND NEEDS TO BE ADDRESSED DUE TO THE AIR BAGS BEING AFFECTED. I CURRENTLY HAVE NO PHOTOS BUT CAN READILY SUPPLY PHOTOS UPON REQUEST. THE SEAT BELT LIGHT/AIR BAG EMBLEM SHOWS ON THE DASH SCREEN WHEN ENTERING THE KEY WHILE STATIONARY, NO ONE IS SITTING IN THE PASSENGER SEAT WHEN THIS HAPPENS AND DOES NOT GO AWAY WHEN OCCUPIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327159June 3, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 MINI COOPER S COUNTRYMAN. THE CONTACT TOOK THE VEHICLE TO MINI OF ARLINGTON (2001 N COLLINS ST, ARLINGTON, TX 76011) FOR AN OIL CHANGE AND WAS INFORMED BY THE MECHANIC THAT THE WATER PUMP WAS FAILING AND NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326149May 27, 2020
STRUCTURE:BODY
DRIVER SIDE FRONT DOOR FAILS TO OPEN WHEN STATIONARY. USING REMOTE AND/OR THE INTERIOR UNLOCK TOGGLE ALLOWS THE UNLOCK INDICATOR ON THE UPPER DOOR SILL TO POP UP; HOWEVER, NEITHER THE INTERIOR NOR EXTERIOR DOOR HANDLES, WHEN PULLED, OPEN THE DOOR. DRIVER MUST EXIT VIA WINDOW OR PASSENGER SIDE DOOR. ALL OTHER DOORS OPERATE IN A NORMAL FASHION. THIS HAPPENED INTERMITTENTLY FROM 2 MAY 2020 UNTIL 26 MAY 2020. CURRENTLY AS OF 26 MAY 2020, THE DOOR UNLOCK INDICATOR POPS UP OR DOWN WITH REMOTE OR INTERIOR TOGGLE, BUT FAILS TO OPEN WHEN INTERIOR OR EXTERIOR DOOR HANDLE IS PULLED. THIS IS A KNOWN DEFECT AND CAN BE IDENTIFIED ON VARIOUS WEBSITES. THOUGH THE YEAR AND MODEL MAY BE DIFFERENT THAN OURS, MANY PARTS ARE SHARED ACROSS MODELS AND YEARS. HTTP://FORUMS.PELICANPARTS.COM/MINI-DISCUSSION-FORUM/939545-DRIVER-DOOR-WONT-OPEN.HTML HTTPS://WWW.NORTHAMERICANMOTORING.COM/FORUMS/STOCK-PROBLEMS-ISSUES/187003-DRIVER-S-DOOR-WON-T-OPEN-FROM-INSIDE-OR-OUTSIDE.HTML HTTPS://WWW.MINI2.COM/THREADS/DRIVER-DOOR-STUCK-CLOSED-HELP.183918/ HTTP://WWW.PSMINI.ORG/FORUM/DRIVERS-DOOR-WONT-OPEN-FROM-INSIDE_TOPIC6265.HTML HTTPS://MINICOOPERFORUMS.COM/FORUM/2002-2006-MINI-COOPER-R50-11/MINI-COOPER-DOOR-WONT-OPEN-NOT-ACTUATER-3479/*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325973May 26, 2020
ENGINE
TL* THE CONTACT OWNS A 2009 MINI COOPER S CLUBMAN. THE CONTACT STATED WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED SHE WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE CONTACT'S SON HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH TOTAL ENGINE FAILURE. THE VEHICLE WAS THEN TOWED TO BMW OF HUDSON VALLEY (2068 SOUTH RD, POUGHKEEPSIE, NY 12601) WHERE THE DIAGNOSIS WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED TO PAY 50% TOWARDS THE PART. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325466May 21, 2020
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
AIR BAG PASSENGER LIGHT CAME ON AND STAYED ON. WINDOWS DOWN GO UP OR DOWN. TURN SIGNALS DON'T WORK. AC STOP WORKING. IT BLOWS OUT HOT AIR IN THE FRONT. A LOUD THUD NOISE HAPPENS ONCE IN A WHILE FROM THE BACK. SOMETIMES WON'T START LIKE IF THE BATTERY WAS DEAD. SOMETIMES ENGINE WON'T TURN OFF AND WILL RUN WITHOUT THE KEY IN THE IGNITION. I'VE ONLY HAD IT SINCE OCT 2019. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323318May 5, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
VEHICLE WAS STATIONARY IN MY DRIVEWAY, WAS NOT STARTED AND WAS UNATTENDED, HAD NOT BEEN STARTED IN OVER A WEEK AND KEYS WERE NOT IN THE VEHICLES. THE VEHICLE SPONTANEOUSLY BURST INTO FLAMES WHICH BURNED THE ENGINE BAY AND FRONT END OF THE CAR BEFORE THE FIRE DEPT. ARRIVED AND EXTINGUISHED THE FIRE WITH FOAM. THE CAR HAD BEEN SITTING UNSTARTED FOR OVER A WEEK. I AM UNSURE OF WHAT CAUSED THE FIRE AND BECAUSE OF THE EXTENSIVE DAMAGE TO THE ENGINE BAY I COULD NOT DETERMINE WERE THE FIRE ORIGINATED. PERHAPS A PROFESSIONAL FIRE EXAMINER COULD DETERMINE THAT. I AM BLESSED THAT THIS DID NOT HAPPEN WHILE PARKED IN MY GARAGE BUT WAS SCARY. I JUST WANT THIS INCIDENT ON RECORD SO THAT OTHERS WHICH OWN THIS PARTICULAR TYPE OF VEHICLE CAN BE WARNED ABOUT THE POTENTIAL DANGERS. I HAVE OWNED THIS VEHICLE SINCE NEW AND HAD A COUPLE OF UPDATES DONE PER BMW SUCH AS THE TAILPIPES AND TIMING CHAIN IN THE ENGINE. I WAS NOT AWARE OF ANY ADDITIONAL RECALLS OR UPDATES BUT APPARENTLY THERE HAVE BEEN SOME INCIDENCES OF FIRES SUCH AS MINE WHICH I LEARNED ABOUT AFTER SEARCHING THE INTERNET TO SEE IF SIMILAR ISSUES HAD BEEN DOCUMENTED. I WILL ATTACH A FEW PICTURES FOR YOU TO HELP WITH YOUR ASSESSMENT. THANK YOU FOR YOUR TIME AND CONSIDERATION. I HOPE THIS INFORMATION WILL BE SOME HELP TO OTHERS IN PREVENTING A SIMILAR SITUATION. I THANK GOD NO ONE WAS INJURED OR PROPERTY DAMAGED OTHER THAN MY CAR. THE FIRE DEPARTMENT MADE A REPORT BUT IT DID NOT INCLUDE INVESTIGATING THE CAUSE JUST A RESPONSE TO A FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11322865April 30, 2020
ENGINE
TL* THE CONTACT OWNED 2016 MINI COOPER S. CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 40 MPH, WITHOUT WARNING AN SMOKE APPEARED ON THE FRONT PASSENGER SIDE UNDER THE HOOD. THE CONTACT STATED HIS WIFE PULLED TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE BEFORE THE WHOLE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE LOT AND DEEMED A TOTALED LOST. THE MANUFACTURER WAS CONTACTED AND SENT A FIELD INSPECTOR WHOM COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE DEALER MOTOR CITY MINI (29929 TELEGRAPH RD. SOUTHFIELD, MI 48034) WAS CONTACTED AND INFORMED THE CONTACT THAT FIRE WAS NOT COVERED UNDER THE WARRANTY. THE DEALER DID NOT INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMANT 41,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11321445April 17, 2020
ENGINE
THE FIRST IMAGE SHOWS A QUOTE FOR WORK THAT EDISON MINI STATED MY CAR NEEDS. THE SECOND IMAGE IS A SCREENSHOT I SAVED FROM THE INTERNET WHEN I RESEARCHED IF THE ISSUE WITH THE THE WATER PUMP IS A KNOWN ISSUE FOR MY YEAR AND MAKE OF MY CAR. IS THERE A WAY WHERE YOU CAN HELP ME TO GET THIS WATER PUMP ISSUE CORRECTED BY MINI, AT THEIR EXPENSE? MY CAR IS A 2012, 8 YEARS OLD AND I HAVE A MERE 77,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320798April 10, 2020
ENGINE
VACUUM PUMP AND WATER PUMP NEED TO BE REPLACE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320723April 9, 2020
ENGINE
TIMING CHAIN DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320446April 7, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ELECTRICAL CONTROL UNIT WENT OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320262April 5, 2020
ELECTRICAL SYSTEM, ENGINE
THE ELECTRIC AUXILIARY WATER PUMP FAILED AND CAUSED THE CIRCUIT BOARD TO OVERHEAT. IF THE CIRCUIT BOARD WERE TO OVERHEAT, IT CAN INCREASE THE RISK OF A FIRE. OTHER OBSERVATION: MISFIRE PRESENT AT SEVERAL CYLINDERS. INTAKE PORTS CARBONIZED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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