MINI Cooper Complaints

4,588 consumer complaints on file.

#10372848December 23, 2010
STEERING
DROVE CAR TO WORK - SOMEONE CAME IN A FEW MINUTES AFTER I ARRIVED AT WORK AND TOLD ME MY CAR WAS SMOKING. WENT OUT AND LOOKED BUT SMOKE HAD STOPPED BY TIME GOT BONNET OPEN. CAME FROM FRONT PASSENGER SIDE. WHEN STARTED CAR TO LEAVE WORK - HAD WARNING LIGHT AND POWER STEERING WOULD NOT WORK. MINI MANUAL SAID TO STOP IMMEDIATELY. HAD CAR TOWED TO LOCAL GERMAN REPAIR SHOP AND THE SAID POWER STEERING MOTOR HAD BURNED UP AND MELTED ALL THE ADJACENT WIRING. HAD TO REPLACE MOTOR AND WIRING. *LN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10372177December 22, 2010
STEERING
WHILE DRIVING MY 2005 MINI COOPER (APPROX 48,000 MILES) OUR POWER STEERING INTERMITTENTLY SEEMED TO CUT OUT MAKING THE STEERING EXTREMELY HEAVY AND UNRESPONSIVE. WHILE ON THE HIGHWAY IT MADE DRIVING DIFFICULT, BUT NOT IMPOSSIBLE. HOWEVER, ON ARRIVING IN TOWN WE WERE UNABLE TO MAKE A TURN WITHOUT ENDING UP IN THE LANE OF ON-COMING TRAFFIC! LUCKILY THERE WAS LITTLE TRAFFIC AROUND WHEN WE ARRIVED AT OUR DESTINATION. TURNING THE CAR OFF AND BACK ON AGAIN WHILE STOPPED AT A TRAFFIC LIGHT SEEMED TO RESTORE OUR POWER STEERING LONG ENOUGH TO GET TO OUR FINAL DESTINATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371949December 21, 2010
ENGINE AND ENGINE COOLING:ENGINE
TENSIONER FAILURE 44,406 MILES. CAUSING ENGINE DAMAGE. ALMOST IN ACCIDENT BECAUSE OF FAILURE. FROM DEALER LEARNED THAT AND OTHER MINI COOPER S HAD THE SAME FAILURE. MINI KNOWS OF THE TENSIONER PROBLEM AND HAS NOT FIXED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371981December 21, 2010
STEERING
TL* THE CONTACT OWNS A 2004 BMW MINI COOPER. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE POWER STEERING PUMP FAILED, MAKING IT EXTREMELY DIFFICULT TO MANEUVER THE STEERING WHEEL. THE DEALER WAS CONTACTED WHO WAS UNAWARE OF THE PROBLEM. THE CONTACT DID NOT INFORM THE MANUFACTURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WAS APPROXIMATELY 58,900. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372738December 20, 2010
STEERING
POWER STEERING FAILED IN THE MIDDLE OF A CURVE IN THE ROAD, RESULTING IN A LOSS OF CONTROL AND NEARLY CAUSING THE CAR TO GO INTO A DITCH. #20 THE CAR IS NEARLY IMPOSSIBLE TO STEER WITHOUT THE POWER-ASSISTED STEERING. #20 MINI USA DENIES ANY KNOWLEDGE OF THIS PROBLEM, YET THERE ARE IN EXCESS OF 1,600 REPORTS ON ONE INTERNET FORUM ALONE. #20 THE BRITISH GOVERNMENT HAS OFFICIALLY ACKNOWLEDGED THIS ISSUE, AND IN EUROPE BMW/MINI HAS ACTED, BUT IN THE USA THE COMPANY DENIES ANY AWARENESS. #20 THIS FAILURE COULD HAVE COST ME AND MY WIFE OUR LIVES IF I WERE A LESS SKILLED DRIVER WHO MANAGED TO FORCE THE CAR BACK ONTO THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371797December 20, 2010
STEERING
STARTED TO HAVE INTERMITTENT POWER STEERING FAILURE IN JANUARY 2010, THEN IT FINALLY STOPPED WORKING IN JULY 2010, HAVEN'T HAD POWER STEERING SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371837December 20, 2010
STEERING
TL*THE CONTACT OWNS A 2004 MINI COPPER. WHILE TRAVELING 25 MPH THE POWER STEERING FAILED WHICH MADE THE STEERING WHEEL DIFFICULT TO TURN. THE FAILURE ONLY LASTED FOR A SHORT TIME AND BEGAN TO FUNCTION NORMALLY. THE FAILURE AND CURRENT MILEAGES WERE 44600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371078December 17, 2010
AIR BAGS, SEATS
I HAVE A 2005 MINI COOPER. THE AIRBAG SENSOR IN THE PASSENGER SEAT FAILED AROUND 50,000 MILES. I WAS TOLD THAT THE PASSENGER SEAT HAD TO BE REPLACED AT A COST OF $1400.00. THIS IS A KNOW ISSUE WITH THIS YEAR OF MINI COOPER S. DEALSHIPS NEED TO BE AWARE OF THIS PROBLEM AND MINI/BMW NEEDS TO HAVE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370900December 16, 2010
ENGINE AND ENGINE COOLING
2008 MINI COOPER S. NO ENGINE MODIFICATION. LOUD KNOCKING NOISE ON START UP AND CONTINUES FOR ABOUT 5 MINS OF DRIVING AND THEN GOES AWAY. MILE IS UNDER 8900 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370909December 16, 2010
STEERING
HI THERE IS A PROBLEM WITH MY MINI COOPER LOSING POWER STEERING , I HAVE LOST THE POWER STEERING FEW TIMES THIS WEEK AND WHEN I TOOK IT TO THE BMW NEAR MY AREA THEY TOLD ME ITS A KNOWN PROBLEM WITH MINI CARS FROM 2001 TO 2005 AS THE PSP ( POWER STEERING PUMP ) ON THE MODELS HAVE A FAULT AND YOU MAY LOSE THE STEERING POWER AT ANY TIME . I ALMOST HAD 2 ACCIDENTS BECAUSE OF THIS WEEK AND THEY ARE ASKING MY TO PAY 550 FOR A NEW PUMP . IF THEY HAVE A FAULTY PUMP AND THEY NOW IT CAN RISK LIVES THEY SHOULD RECALL IT OR OFFER TO FIX THIS FOR PEOPLE WHO ARE AFFECTED . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370936December 16, 2010
STEERING, UNKNOWN OR OTHER
2005 MINI COOPER SUDDEN LOSS OF POWER STEERING. DUE TO DEFECT IN DESIGN POWER STEERING COOLING FAN FAILS, CAUSING PUMP TO OVERHEAT AND RELAY GETS FRIED. MINI REFUSES TO ACKNOWLEDGE PROBLEM, AND FIX. COST FOR REPLACEMENT OF PUMP, FAN, LABOR IS $1300-$1400. VEHICLE HAS 59000 MILES. CURIOUSLY THEY HAVE REDESIGNED FAN WITH COVER TO PROTECT IT AND PUMP HAS ALSO BEEN REDESIGNED. WHY HASN'T THERE BEEN A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371728December 16, 2010
STEERING
FOUND NEED MORE TURNING OF STEERING WHEEL AT TRAFFIC LIGHT INTO THE CROSS STREET, THEN PARKED THE CAR, TURNED OFF ENGINE BUT STILL FOUND SOMETHING RUNNING IN ENGINE BAY. THOUGHT IT WAS THE FAN TO COOL THE ENGINE OFF, SO DIDN'T PAY ATTENTION. AT LUNCH, COME BACK TO PICK UP THE CAR, AND FOUND ITS BATTERY WAS DRAINED ALMOST TOTALLY. JUMPED THE CAR WITHOUT ISSUE AND DROVE BACK HOME WITHOUT ISSUE. TURNED OFF ENGINE AND STILL HEAR THE NOISE OF SOMETHING RUNNING IN THE ENGINE BAY. PULLED ALL FUSES TO SEE IF CAN IDENTIFY THE PROBLEM, DOESN'T HELP, SOMETHING STILL RUN WITH LOAD NOISE. SEARCHED INTERNET, FOUND OTHER OWNERS ALSO EXPERIENCED THE SAME AND IS THE POWER STEERING PUMP FAILURE, SOME EVEN FOUND FAILURE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370845December 15, 2010
STEERING
FOR THE SECOND TIME IN TWO MONTHS, I LOST POWER STEERING IN MY 2005 MINI COOPER. THE SECOND TIME HAPPENED AS I WAS DRIVING ON INTERSTATE-84,OUTSIDE HARTFORD, IN CONNECTICUT. VERY SCARY AND DANGEROUS! MY MECHANIC SAYS I HAVE A LEAK IN MY POWER STEERING ELECTRIC PUMP, AND IT NEEDS TO BE REPLACED FOR ALMOST $600 FOR A PUMP. HE SAYS THE MINI COOPERS HE'S WORKED ON ALL HAVE NEEDED THIS REPAIR. HOW CAN A COMMON POWER STEERING PROBLEM NOT BE DANGEROUS AND WARRANT A RECALL? *TRW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370538December 14, 2010
STEERING
THE STEERING IS SO HARD AND IT IS DIFFICULT TO MOVE WHILE DRIVING, I HAD THIS PROBLEM FOR LAST FEW MONTH BUT EVERY TIME WHEN I TURN OFF/ON, THE PROBLEM GOES AWAY FOR A DAY OR TWO. SINCE LAST WEEK, IT BECOME PERMANENT. I SURF ON INTERNET AND CALL MINI CUSTOMER SERVICES, THEY TOLD ME THAT THIS ISSUE IS UNDER INVESTIGATION AND IF I FIXED THE PROBLEM AND IF THERE WILL BE A RECALL, THEY WILL COVER ONLY PARTS NOT LABOR. THIS IS VERY SERIOUS AND UNSAFE WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370533December 14, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2002 MINI COOPER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO A LOCAL REPAIR SHOP WHERE THE AIR BAG LIGHT WAS RESET. THE FAILURE RECURRED WITHIN 28 MILES OF DRIVING. THE CONTACT WAS INFORMED THAT BECAUSE THE LIGHT WAS ILLUMINATED, THE AIR BAGS WOULD NOT FUNCTION IN THE EVENT OF A CRASH. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370587December 14, 2010
STEERING
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE VEHICLE WAS PARKED AND SHUT OFF FOR APPROXIMATELY 30 MINUTES WHEN THE CONTACT WAS ADVISED THAT THE VEHICLE WAS ON FIRE. THE CONTACT STATED THAT FIRE WAS COMING FROM UNDER THE HOOD. THE FIRE EXTINGUISHED INDEPENDENTLY AND THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR FACILITY. THE CONTACT WAS INFORMED THAT THE POWER STEERING REMAINED ON WHILE THE VEHICLE WAS SHUT OFF AND CAUSED THE FIRE. THE POWER STEERING PUMP, WIRING HARNESS AND BATTERY WERE ALL REPLACED. THE FAILURE DID NOT RECUR. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 92,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10370616December 14, 2010
STEERING
MY 2004 MINI COOPER S SUDDENLY AND WITHOUT WARNING LOST ITS POWER STEERING. I HAD TO HAVE IT TOWED TO THE MECHANIC WHO SAID THE WHOLE STEERING WAS SHOT. THAT IS WHEN I FOUND OUT THAT MINI HAS HAD A LOT OF THESE FAILURES. IF I HAD BEEN ON A CURVE AND AT ANY FASTER SPEED I MAY HAVE BEEN SERIOUSLY HURT, AND NOW BMW WON'T EVEN FIX THE CAR! THIS IS NOT RIGHT ESPECIALLY WHEN THEY HAVE KNOWN THERE IS PROBLEM, WHAT IS IT GOING TO TAKE A FEW PEOPLE GETTING KILLED LIKE WITH THE TOYOTA BRAKE PROBLEM? MAKE THEM DO SOMETHING TO FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370651December 14, 2010
SEATS
SEAT WARMER FAILED TO SHUT OFF AD BURNT A HOLE IN THE SEAT AND IN MY JACKET. MAY HAVE STARTED A FIRE IF I HAD NOT SHUT IT OFF. THIS CAR HAD BEEN IN FLA FOR MOST OF ITS YEARS AND ALSO HAD LOW MILEAGE - CLEARLY A DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370675December 14, 2010
AIR BAGS
THE PASSENGER SEAT AIRBAG WEIGHT SENSOR HAS GONE BAD AND AS A RESULT, HAS RENDERED THE ENTIRE AIRBAG SYSTEM INOPERABLE. THE VEHICLE IS OUT OF WARRANTY BY 4K MILES AND THE LOCAL DEALER AND MINI USA HAVE BECOME NON-RESPONSIVE ABOUT FIXING AN OBVIOUS DESIGN DEFECT. THE REPLACEMENT PART PLUS LABOR AND FACTORY RESETTING WERE QUOTED AT $1900. SEARCHING OTHER ONLINE POSTINGS REVEALS THAT THIS IS A KNOWN PROBLEM NOT ONLY FOR MINI COOPERS BUT FOR PARENT COMPANY BMWS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370697December 14, 2010
STEERING
POWER STEERING PUMP FAILED, CAUSING HARD TO CONTROL CONDITIONS IN VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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